As a Floridian, there are three things top of mind that we dread: rising insurance rates, bumper to…read morebumper traffic on i-4, and your much-necessary-thank-you-very-much AC.
Well, who do you call when you have AC issues? Blairs!
In all seriousness, they're great. Our AC pooped out at the end of the day despite being a new build (three years old). Doing some simple troubleshooting didn't work, so we hunkered down during the night and called Blair first thing (they open at 7am, bless them). I spoke with Jay - super friendly guy - and told him the issue - my Nest was giving me a "no power source" error. Jay, without skipping a beat, began to give me a few additional troubleshooting tips to see if my AC would turn on again. One of them was draining out the water in the drip pipe, which was indeed full. He told me that may be the issue, as the AC unit would automatically shut off to prevent water damage, and to drain it and see if it turns on. In the end, that didn't work, but the fact he was so friendly and wanted to assist rather than send a tech right away to take my money, opened the doors of trust which is so hard to find in these homeowner to trade business relationships.
I had to call back a few hours later when the above didn't work - Blair's sent out two guys by the end of the day, and after about an hour of troubleshooting/maintenance, determined a fuse had blown. It was $95 for the service call (reasonable if the majority of it is labor), and $55 for the part. Of course, a fuse is cheap AF (couple of bucks), but they also:
1) Rewired my nest. They suspected poor wiring done by yours truly (because I am definitely not an electrician but an self-proclaimed DIYer) might have caused the fuse to blow with wires touching. Opps fire hazard. So yeah, they cleaned it up and rewired everything.
2) Drained out the water fully in the AC unit. They had a dry vac, while I only had a hose carpet cleaner (not as effective in clearing all the water out).
3) Cleaned out my washable filter. Yeah, I should do that more often, but it was nice that they did it for me.
Essentially, they did a maintenance, some electrical work, and also fixed the fuse. So all in for $150? That's a steal IMO, especially since they invoice you and didn't expect me to pay right away, giving me a float time of 30 days - really helpful for people tight on finances. Looking at the work and service they provided, including an hour of their time, I'm so happy I called Blair's rather than the default commercial company that was posted on my AC unit. I'll be calling them again in the future for any related needs they can take care of - thank you Jay and team!