Their cupcakes are just so-so. The past 3-4 times I've bought some, they're a little on the dry side and not nearly as moist as they could be. Plus, this is weird, but the smell of disinfectant cleaner is so overpowering when you go in this bakery that I swear I could taste it in the cake. For less money and fresher baked goodies, I'd recommend Blue Bonnet on Camp Bowie. read more

This place makes my favorite sugar cookies ever. I've also really liked all of the cupcakes flavors that I've tried.

We had a variety of cookies delivered to our office today. They are wonderful! Snickerdoodles were yummy & the M&M cookies were SUPER yummy! A definite new fave in our office! read more

Cookies are pretty good, but the customer service is terrible.

the cupcakes here are $2.50 but they were yummy - German Chocolate and Lemon were the ones we ordered. their sugar cookies are good as well, but they are on the pricey side. The store is bright and the staff is cheerful. It was a great little store! read more

Cute shop, friendly staff and delicious cupcakes! We tried the carrot cake and red velvet and both were so tasty...the frosting was whipped cream cheese and absolutely yummy! read more

I love love cupcakes and j Rae's is OK. The look of cupcakes and cookies are gorgeous! The frosting is tasty and I love lots of frosting. The last few times I've been in the cupcakes are a bit dry and the icing is hard.....almost as if they had been out awhile. Their cookies are so big and have an almond taste to them. Pretty good and very rich. I rated a 3 because I would like to see a more moist cake. read more

If there is anything I know is how to recognize a good cupcake. Why? Because I don't like cupcakes. So, when they're good I'm in love. And when they're mediocre, such as the Rae's ones, only makes me regret the sugar load. The two stars goes to the red velvet one and 0 stars to their coconut, superdense. But agree with Steven S. Excessively sweet frosting. read more

Cookies are cute and pretty darn good too. They make for a nice presentation for customers too. But, they are pricey. Parking is a bit challenging. read more

I love trying new cupcakes all around DFW... Always vanilla (to get the best idea), and I love my first experience at J. Rae's! The buttercream is delicious, as is the cake. I don't ever see a problem with too much buttercream.... It is the best possible scenario. If you have cake leftover with no icing, then you are in a bind. Yummy! Going to become a frequent shopper. read more

While this shop is super cute, and all of the treats are beautifully decorated, I have to say that the cupcakes were really,really dense. The frostings were nice and fluffy, but the "vanilla" has more of an almond taste than vanilla. I eat a lot of cupcakes, but I just failed to be impressed with these ones. read more

On my tour of cupcakes in the Dallas/Ft. Worth area I found J. Rae's OK. The iced sugar cookies were ok but I found them a bit hard. The pumpkin cupcake was good but I didn't really care for the cake balls. The coating was too thick and I found the cake packed too firmly. read more

The cupcakes were ok nothing spectacular but the reason why I gave them 4 stars is for the customer service. They were so sweet during that awful ice storm last month and helped me get my goodies for my party. read more

We have had JRae's several times because our friend Erin would bring them to us.... The cookies are YUUUUUMY!! We went in the store for the first time yesterday, and we were quite disappointed in the atmosphere and customer service!! Both the girls behind the counter need a little lesson in customer service!! Never even spoke to us except to tell me what I owed!! I would have left without buying, but my daughter LOVES the cookies so much!! read more

I love, love, love this place! Every special occasion (or sometimes just to treat myself) I always make J. Rae's my go to place. Their cupcakes are so good..and so are the sugar cookies! I haven't tried the cheesecakes yet. In fact, every time I go back home to visit the family they beg for me to a bring a dozen home. The BEST cupcake place in Ft Worth area!!! read more

A beautiful shop, adorable treats, the excitement when I brought home two surprise cupcakes...then, pure disappointment. Carrot cake was decent, but the icing was very odd (tasted like almond flavoring). The strawberry cupcake...the one they recommended...I couldn't even eat it. The top was hard, the cake was dry, and there was no flavor whatsoever. The icing was the only decent part, but even that was hard and odd tasting. Will not try this place again. read more

Unbelievable cupcakes. Not too sweet, fluffy, lots of yummy frosting. Such a treat. I don't usually care for sweets, but these cupcakes made my day. The chocolate with chocolate icing blew me away --- I usually can't stand that much chocolate, especially if the icing is super sweet. But these were perfect. Such a great addition to Fort Worth! read more

Extremely disappointed! I love cookies and went based on reviews of their sugar cookies. The place has limited parking and you have to use stairs to get up to it; or if you can't climb stairs like me you have to park 50 yards away at the nearest ramp. I got there at 5pm and they only had 5 sugar cookies left, they were out of all other kinds. I bought one iced sugar cookie and it was $3.50! FOR A COOKIE! The cookie had little flavor, was pretty raw, and the icing was basically powdered sugar. Pillsbury place and bake sugar cookies with packaged icing is better than this cookie was. The staff was very friendly but the selection (or lack of) and taste of their cookies will prevent me from ever going back. read more

BEST iced sugar cookies on the planet!!!! When hubby is downtown, he buys a box of them for me and I freeze them. My only wish is that they would open another location in Keller/Southlake/Colleyville. read more

Disappointed. Was so excited to find a new cupcake place.Paid $28.00 for 6 cupcakes and 4 cookies (way to expensive). The cupcakes were not moist at all and the icing was way to sweet. Even the kids did not eat them. The icing on the cookies was too sweet also and the cookies were not done inside. Wish I could recommend, but will have to pass. read more

We've been here a couple of times. The frosted/decorated cookies are our fav! They are too cute for words, and very tasty! I've had red velvet cupcakes from here as well. They are delicious! Cute little place, nice service and yummy! Just wish it weren't so pricey, but I guess that's a good thing. If it were cheaper, we'd go way too much! It's a nice treat! read more

It is a sad for this establishment when I can honestly say Hostess prepackaged cupcakes and grocery store cupcakes are better. This is not just a single persons opinion there were 7 people in our party and no one could stand a single cupcake. After reading a news article on J. Rae's cupcakes I was excited to take them to a dinner party. I purchased an assortment of White, Chocolate, German Chocolate, Red Velvet, Strawberry, Pumpkin, Lemon and Coconut. Only one individual at our party could choke down an entire cupcake. They were the worst cupcakes I have ever tried to eat. Every flavor I would describe as biscuit texture, dry and tasteless. The coconut flavor is actually white cake with coconut shavings on the top of a mound of pasty icing, not coconut-flavored cupcake. My order was not prepared correctly and the pumpkin spice had the wrong icing on it. I had 11 cupcakes left and returned them to the bakery to be met with a rude sales girl and was told that she could not give me a refund that would have to come from the manager on Monday. She also did not want to give us her name. I say it speaks volumes that I would drive nearly an hour to return them to the store in an effort to prove they were not touched. I also wanted them to sample their own product which, they did not do. They refused to give a refund on the cupcakes we returned except for the pumpkin spice.They would only refund $4.00 because they had the wrong icing on them. They do not refund because for food that is inedible or because people do no like their food. Interesting that a company can produce something and not stand behind their product. No one at our event will purchase from this bakery. I strongly urge anyone considering them to find another option, if you want a good cupcake. read more

too much frosting.....and too sweet (cupcakes) the cookies are so pretty and fun...but seem undercooked and doughy. Little children are their peek clientele ...they are so involved in how cute everything looks, they don't really care about the taste. read more

My first visit wasn't the best, I bought a variety of cupcakes to bring home to my family. The frosting was "OK" but the cake was extremely dry...tasted quite old. I thought maybe they had a bad batch or bad day. I didn't go back for well over a year. This time I visited with a group of friends. I thought I'll go ahead and give them another shot. I got a couple of their TCU sugar cookies and half dozen cupcakes. Guess what?!?! I think they were serving last years cupcakes. That did it for me...I won't be back. read more

They Have some of the Best desserts !! I recommend that you Try Their White Chocolate Cheesecake ! It is a slice of heaven !! Also Every time i have been, I've gotten the best customer service. read more

Unfortunately, J. Rae's isn't my favorite place for cupcakes. There is a limited selection of flavors, and not creative flavors at that, the cupcakes were only ok in taste, and they were a bit dry. I agree with some of the other reviewers...J. Rae's need to back off on the amount of frosting, way too much and way too sweet! As for service, it wasn't very good either. I stood there for 5 minutes before anyone said hello or offered to help me...they were busy chit chatting amongst themselves...not a way to win over customers. Won't be going back to the store nor recommend it to friends...Central Market has better cupcakes. Sorry J. Rae's! read more

I saw this little shop while out the day before my birthday and 100% of me wishes I had turned a blind eye to the store after the actual visit. Lets start from the beginning....store signage and cupcake boxes were cute but the store decor and curb appeal looked cheap and rushed. When we (my mom and I) walked in we were greeted immediately and were advised of the products, pricing, and local favorites. Now, we went in for cupcakes, but we were offered samples of sugar cookies and after tasting them, that was a warning that we should have left then. The cookies tasted raw in the middle and the frosting was overwhelmingly sweet. I asked about the flavor of the icing as it was very strong and I was told it had some form of almond flavoring which was very overpowering. In theory, we should have left while we were ahead, instead we purchased 2 cupcakes - one Oreo and the other Coconut. When we made it home, we discovered there was obviously a pumice stone disguised as a cupcake. The cake was extremely dry and very dense to the touch. The ratio of icing to cupcake was WAY off and the icing was BEYOND sweet... even the Cavity Creeps wouldn't have been able to deal with the amount of sugar in the icing. It was also very grainy, which after reading another review could best be explained as the edible glitter they use to make them sparkly. After such a bad pre birthday purchase, I decided to read other reviews to make sure I wasn't being too hard on them, and it's quite obvious that the company doesn't take heed to the reviews they read as there are some from at least 5 years ago that have the same complaints... cupcakes are too dry and icing too sweet. Cupcakes are meant to be moist and have the right amount of sugar... they are meant to bring a sparkle to our eyes and happy butterflies to our tummies. I wish there had been a warning sign denoting the fact that the cupcakes were health hazards, not deserts. Future buyers, beware, you have been warned. :( On a related note, the only reason I gave one star was for the service. read more

I visited the J Raes's in Wichita,ks. The building is colorful very pretty. But their product is disgusting. The sugar cookies are too thick didn't like the taste of artificial. The cupcakes were awful I tried the red velvet it was dry and had 1/2 lb icing on it, my daughter had the vanilla cupcake again not good. The staff was very friendly. In the tough economic times we're going through I find it hard to pay good money for their product. I don't mind spending the money if the best ingredients are used in a product clearly they were not. I dont think they'll have a problem selling because people in Kansas eat anything and think its great. Anyone with a little time at home could produce a far superior product. I was a journeyman baker for many years in a all scratch store this tasted nothing like scratch to me. Just a bunch of artificial flavors and after tastes. read more

A friend of mine had extra sugar cookie from a party and brought them to work. She asked me if I would like one. Of course I said yes. OMG! Those are the best cookies I have ever had! I will let me family and friends know. read more

We discovered J. Rae's because of a trip to La Familia. We walked by and it was so charming we couldn't help but go in. We went in to look and were lured to buy by the lovely little cupcakes and delightful smell. They are decorated simply, but are very appealing with their sparkles and icing puff on top of the cupcake. My daughter got vanilla and I got chocolate. They must have been made very recently because they were soft, moist, and incredibly fresh. It was literally the best cupcake I have ever had. I loved the super fluffy icing. Many cupcake icings from stores and bakeries are very heavy and thick. This icing was as light as a cloud. It was also the perfect sweetness. Most icings I have had are cloying. Not this. I didn't have to scrape any off. It looked like there was way too much icing, but it was so light and had the perfect sweetness that I didn't have to scrape any off like I do with other cakes and cupcakes. It was also just the right richness. It had a light chocolate flavor. The cake itself was moist and tender without being heavy. Again, not too rich. I took a bite of my daughter's vanilla, and it was as divine as mine. We live in Dallas, but I am sure I will head back just for a box of these lovely cakes. read more

it tastes too sweet and artificial. i would not go back to this place. i got the german chocolate cupcake and all i could taste was shredds of coconut dipped in syrup. my husband got chocolate vanilla and he threw it away half way. we love cupcakes and love to try everywhere we go. read more

The cupcakes I tried were slightly dry and overloaded with icing. Disappointing because I love good cupcakes. I was excited about trying this place! read more

The shop is absolutely adorable. Very colorful and inviting. The service was decent. The cupcakes ... a little dry. I've been here twice and both times I thought the cake was dense and dry. I tried a lemon cupcake the first time and a coconut cupcake this past weekend. The icing is very thick, heavy and SWEET! You can't really taste the flavor because the icing is so thick and sweet. Parking is difficult to find. read more

Great cupcakes but the service SUCKS! My family and I have been in there several times and the girls working have been nothing but rude to us. Maybe they are just rude to Hispanic people seeing as how the majority of their customers are Caucasian. I liked them on facebook, because I do love the cupcakes, but made the comment of how rude they are and they deleted my comment and me. Oh well, The Cupcake Cottage will get our service from now on because their cupcakes are just as good and the service is amazing. read more

Third time I've visited this place and every single time the middle of my sugar cookie is completely raw, the smell and taste is raw, I mean RAW!!! Super cute designs and super cute Bakery but why are all of the cookies completely raw? even the texture is like it has not been baked all the way! I know everyone wants that amazing melts in your mouth soft sugar cookie, but they're doing it completely wrong and I'm concerned about the health of the public. And here's another thing I would really like to add....... I used to work as a health inspector, and the only thing that would allow for the cupcakes to sit out on a counter all day and not in a cooler or a refrigerator is because the icing came out of a bucket and is not fresh or homemade. That stuff has a six month shelf life. If they use real butter cream it would have to be refrigerated. So I just want you to know what kind of product you were getting. That particular icing even has a particular smell it's very distinctive. I'm not saying it's bad it's just not the fresh kind of icing that you can get at several other bakeries instead. This place has so much potential, please help your product become amazing!!! I'll still try u guys again, just hope u improve the cookie dough situation!! read more

Loveeee there cupcakes. Coconut is my favorite! Very moist.. and the frosting is soooo yummy.

I tried this place a while back and had forgotten just how amazing it was, for their shortbread iced cookies. I went to Ft. Worth this past weekend for a friend's birthday get together and she treated us with shortbread iced cookies from this little bakery. I instantly remembered these being a winner the first time around and they stole my taste buds the second time around. The cookie was thick, buttery, rich and melt-in-your-mouth fabulous. I wish we had this bakery near me, in northwest Carrollton. I highly recommend this bakery for an outstanding iced shortbread cookie. They also sell other cookies of the drop dough variety; snickerdoodle, chocolate chip etc. which all looked amazing as well. They had a few cupcakes in the display as well as truffles and cheesecake--all of which I plan to try eventually. I'll need to make more trips to downtown Ft. Worth more often. Anyway, decadent cookies, cute atmosphere. I'm a fan! read more

I love their cupcakes and cookies and have always had great service as well. I haven't found a cupcake place I like better. I buy a dozen and freeze them and then take one out when I have a craving. Not as much almond flavoring as I would prefer on the white ones but still really good. read more

Just received a gift from a vendor of cookies. They are wonderful and very tasty. Highly recommend them for special events.

I saw the ad in the newspaper and wanted to give them a try. I was not happy. The whole top of the cupcake came off in one swipe. It was hard and too much sugar. I was disappointed about the taste. You pride your self on freshness. My cupcake was hard and stale. Threw it away after first bite. I was disappointed with the cupcakes and cookies - they were going to be gifts, but i threw them in the trash. WHAT A WASTE OF MONEY!! read more