My (now husband) and I lived here a little over two years and would have stayed longer had he not…read moregotten a good job opportunity in Texas. Though COVID obviously made things more of a challenge, Centrepointe handled everything well and was kind enough to cut everyone's rent a little (presumably to make up for the pool and gym being closed). Prior to COVID and aside from a couple initial requests when moving in, maintenance was always quick to show up when there was an issue. Adam at the front is awesome. There was a bit of turnover among other employees, but everyone at the front was nice generally. This place has great amenities and is a decent price for the area, certainly more worth it than the smaller, more expensive new complexes popping up nearby. Couple minor issues, not deal breakers obviously but I'll mention them to be thorough. I thought the deductions from our security deposit were too much ($100 per room (not just bedrooms) for cleaning, $100 to replace blinds with normal wear and tear, which I got them to take off), but they certainly didn't try to screw us over like some complexes. Plus, if you're staying a couple years, it isn't a big deal. Also, the track light bulbs go out very often, which is an annoyance (but, like I said, maintenance was prompt). Also, like all landlords in tenant- and lawsuit-friendly CA, Centrepointe's hands are tied when it comes to, say, rude tenants hogging the gym equipment who will pull the "racist" card and call the cops (and lie about being assaulted) if you complain about her to management (seriously). Just the luck of the draw I guess, but it's a shame landlords (even ones with larger management companies like Centrepointe) don't feel confident in standing up to bullying, entitled tenants because of how costly it is to kick them out.

I lived at CentrePointe from 2020 until Fall 2025 and only moved because we needed a three-bedroom…read moreapartment. My husband and I would have loved to stay--our five years there were truly great. The management team is exceptional--always friendly, responsive, and helpful. They're incredibly accessible by phone, email, or in person, and the office being open seven days a week was a huge plus. The maintenance team is also top-notch--quick to respond and often able to resolve issues the same day, even on weekends. Pool and jacuzzi are always clean and was a great amenity. Management is always making improvements to the community, which made CentrePointe a great place to live. It's definitely a place we'll miss!

First of all, all the positive reviews are true. I was suspicious at first, especially because…read moreliterally every other apartment I visited during my frantic search of the area was crappy, overpriced, and/or managed by crazy people, not to mention awash in terrible Yelp reviews, so I thought surely this place was too good to be true. But it really is that great. Of course, I'm not saying this building is perfect. Like other buildings, problems do arise here an there, and you encounter the same issues as you would in any communal living setting. But unlike other places, the management actually deal with the problems as they arise, within reason, and they don't try to pull the wool over your eyes. In addition, the sense of community here is great. Liz and everyone else that work here are so friendly, I genuinely love going to check the mail or pick up a package, because we usually chat for a few minutes. They truly care about the building residents! I think this situation is really rare in a big city. The cherry on top of it all is when I signed the agreement and was lead to my apartment, I had mentioned that I was new to the city and did not know anyone. That's when Liz encouraged me to join her and some of our neighbors for a hike. I took her up on her offer and drove to Runyon Canyon Park (which is only minutes away). The hours flew by as I got to know some of my neighbors/co-adventurers. The other day a friend who used to live in LA but currently does not was passing through town, and I offered him a place to stay--I love having friends over because for the first time in years I have a place that's big enough to have guests. When I told him the address, he revealed that he had actually lived in this building when he first moved to LA! When I asked him how it compared to the other places he'd lived around town, he said this was actually his favorite, in part because it was the biggest studio apartment he ever had. So there you have it! You really can't go wrong with this place. I plan to stay at The Lofts on La Brea for the foreseeable future.

Airbnb guests constantly , overpriced and very rude staff . garbage everywhere homeless people…read moreliving in the stairwells and sleeping on the fur on the roof . People constantly breaking into the building next door terrible place to live . And overpriced . Liz is the worst landlady

I've been living at Atrium for the past nine months. For a college apartment, it has been nothing…read morebut top-notch. The units are spacious, the on-site gym is convenient, ample parking is available, and the hot tub on the roof tops it all. I've thoroughly enjoyed everything that the building has to offer. Location wise, Atrium is a close walk to UCLA's campus as well as Westwood. Also, Oscar, the building manager, has been very helpful throughout my time here! Any issue I've had has been resolved and addressed promptly. If you're looking for a great place to live at UCLA, there isn't any option north of Wilshire better than Atrium!

Living in this building has been great, but the financials don't seem to make sense 100% of the…read moretime - electrical is charged every other month, rent is not always the same, etc. The condition and livability of these apartments are both great, but when it comes to moving out... beware you may not have a solid breakdown of where EXACTLY your security deposit has gone 2-3 months after post move-out. Paint "2+2" costs me and my roommates $576? First of all, what is paint "2+2?" and second of all... is this some kind of collector's paint? Where is my security deposit? My roommates and I caused zero damage to the unit during our time there.

The reality of renting in Westwood is that you'll be charged high rent for unworthy "luxury"…read moreapartments, and 430 Kelton is an amazing example of this. I lived there for two years and am so happy to be done with this place. Management is terrible. I had FIVE different "landlords." When a new "landlord" comes, they know nothing that the old one knew. So, maintenance on common areas is very slow, and the management is chaotic every time there is a change. I used to personally give the "landlord" paper checks each month to pay rent. They lost the check twice, and tried to blame me for not paying on time. When I moved out, I was charged for things that were not agreed on in my inspection. They dropped this after I fought it. But, this incident (along with "losing" my rent payments) is sketchy. Regardless of when your lease starts, you have to decide whether you will renew by February. When you move in, nitpick the place and START DECIDING EARLY whether you want to renew. Also, the only option for lease length is 12 months, which sucks. They probably pressure you to renew early in your lease on purpose, hoping that you haven't lived there long enough for the disappointments to truly set in so that you will renew. Once you sign that contract, you are trapped paying the rent until the lease ends or finding a sub-letter. Kitchen appliances are good. Bathrooms look nice on the surface, but have issues you won't notice at first. Your two options for lighting are a heat lamp, or an overhead light with a loud fan that doesn't work. Every time you shower, expect the entire bathroom to be soaking wet with condensation, toilet paper, and mirrors included. This is not normal. I had endless issues with my toilet. It kept running water after flushing, and the flush handle broke off three times because it was made from cheap plastic. The toilet also flooded two times. Maintenance did their best to help, but I had issues until I moved because the parts they used to fix the toilet were cheap. The shower head is so low that my head touched it. The tub faucet and knob are made of cheap plastic that can detach from the wall. One bathroom had silverfish and spiders, the other had termites. The landlord refused to send an exterminator until we brought the carcasses to her office and told her firmly to get it fixed. The apartment also became infested with cockroaches during my second year, and it took months to get an exterminator. My bedroom window looked out to the hallway where people walked to get to their units, which is terrible from a safety and privacy standpoint. There's only one elevator that is too small, too slow, and breaks constantly. Need to move furniture? Have fun taking the stairs! There are 40 units in the complex, but only three washers and three dryers total, which is not sufficient. There was once a three-month stint where only ONE WASHER AND DRYER was operational for the entire complex. Unacceptable. Maintenance is the one thing they got right. When you submit a request, they will come in an efficient manner and do their best to help you. The maintenance workers are also very nice. My only complaint is that some things (e.g. toilet) kept breaking. The building has an "atrium" design, and all hallways are outdoor ledges, so anyone could keep a list of who lives where if they wanted to. During the day, the front entrance is propped wide open. Anyone can enter. At night, no management is present. Residents are too lax and will let anyone in the building from the lobby. No one monitors who enters or leaves the building, which is unsafe. The doors to units are flimsy and can be easily broken into. Units also have bedroom windows in the communal hallways, which could be broken into. In Westwood, break-ins are not uncommon. These factors led me to feel unsafe living there. Lastly, packages are thrown lazily on the floor of the lobby and I had many packages stolen. There is no reason why a luxury apartment shouldn't have a secure mail room system. Come on, 430 Kelton. At least advertise the place for what it is. Do not call yourself a luxury apartment until you start doing more than the bare minimum. Fix the laundry, elevator, and package situation. Start investing in quality parts so that repairs to the building actually last. You are a luxury apartment in Los Angeles charging $5k plus per month for a 2B2B. You can do better.

Avoid by all means. One day, karma will get them all :)…read more The building looks nice and recently remodeled (hence they could deserve 2 stars by kept it one), but expect many breakdowns over the year as the gut of the building is bad, from leaky windows to leaky sprinklers that would damage ceilings and drywalls, and they would repair them days later, with dust and debris everywhere on your furniture and cloths. We have 5 or 6 major breaks/incidents in one year. Managers are rude and uncooperative/ snobby. The building is owned/ managed/ operated by sharks, and some are out of State, (an investment company, an accounting firm, a management firm, etc.) They have low-life business practices that would make sure to eat away your deposit with "glazing to tubs, paints, cleaning and other phony repairs that are greatly exgagarated. Good luck trying to communicate with them, and you basically have no recourse against their army of savvy managers, etc. They wouldn't mind ripping off unsuspected poor college students!

Great on site manager.. amazing location walking distance to UCLA.. quiet tree lined neighborhood!…read more Recent updates including hardwood type floors and plumbing has been replaced! I feel very secure putting my daughter in this building.. Also great rents compared to other buildings. Units are nice size and there are several floor plans.

This is the worst building I have ever lived in in LA. There was a week where the hot water was…read moreconsistently shutting off and on, and there have been 5+ days where they have shut the water completely from 8 am all the way to 4 pm (and I have only been living here for 2 months). Turning left out of the garage is also a nightmare, your visibility is completely blocked off by cars parked on the street (and veteran is a busy street). I've asked about getting a mirror to make turning left easier and they're not going to do anything about it.

I've lived at this complex for the better part of this year and haven't had any issues. The…read morebuilding was under going some renovations when I moved in which was a bit of an eyesore, but all that is done and things look great. Allison is a great Manager, always going above and beyond, always professional, the few maintenance requests I've put in have been handled quickly and professionally. She cares, and that's rare (based on my experience in LA). As far as the previous reviews (which sound awfully similar to each other), nothing mentioned is deserving of such low ratings. Mail theft and homelessness is rampant around LA and not specific to this building or area

Stay away from this building. Horrible management that left the elevators uninspected for years, so…read morewe were stuck and rescued three times by the fire department. Maintenance also came once while we were on vacation and left our gas fireplace turned on, unattended, for over a week. This is a huge danger to the lives of the people in our building and nobody even apologized. The water is CONSTANTLY and unexpectedly turned off for the entire day in the building, which apparently has been happening for years according to old reviews. The building doesn't go by Embassy Apartments anymore so they probably got rid of the name so people can't find these reviews! Seriously, stay away. They're horrible, awful landlords that do not care about the safety and livelihood of their tenants.

Extremely Disappointing Experience I would strongly caution…read moreanyone considering doing business with Frost Chaddock to think twice and make sure they fully understand the application process and documentation requirements before paying any fees. My experience was incredibly frustrating and, in my opinion, completely unacceptable. I paid two application fees, submitted the documentation requested, and made multiple attempts to get clarification when additional documentation was supposedly needed. The most offensive part of this experience was being told that I had altered my pay stubs. I completely dispute that accusation. I provided my documentation in good faith, and rather than being given a clear opportunity to address the issue, I was left trying to figure out what exactly they wanted from me. I was also told that my co-signer did not provide sufficient income documentation. I specifically asked what additional documentation we could provide to satisfy the requirements. Natalie then told me to complete a "tax transcript," yet there was no option available to me to provide or complete the document she was referring to. I did exactly what a reasonable applicant should do: I asked for clarification. I even emailed Alex on Friday specifically asking what was needed because I wanted to resolve the issue and provide whatever legitimate documentation was required. Despite my efforts, I feel that I was given the runaround after already paying two application fees and investing substantial time gathering documentation. The entire process left me feeling that my time and money were not respected. Being accused of submitting altered documents is especially serious, and I expect companies handling sensitive financial information to have clear, consistent, and professional procedures for verifying documentation and communicating with applicants. I have requested the return of my two application fees and the removal of my personal information and documentation from their system to the extent permitted by law. I have also requested an explanation of the allegation regarding my pay stubs and clarification regarding exactly what documentation was supposedly missing. At this point, I am reporting my experience involving Alex, Natalie, and Frost Chaddock to the appropriate local, state, and federal agencies for independent review. That is not the level of professionalism or transparency I expect when dealing with someone's personal and financial information.

Jackie and Shanice have been so kind, helpful, and thoughtful throughout the entire leasing…read moreprocess. Shanice took me on my tours and I give her my highest praise and recommendation. I've lived in many apartments in my life, and it is rare to encounter a leasing specialist like Shanice - who is truly a step ahead on the details and provides such an overwhelmingly positive experience. I've had a rambling list of questions, and she has put me at ease with her patience and with each answer (via email, phone, and in-person; excellent communication). I honestly feel comfort in knowing that Shanice and Jackie are on staff at M Lofts. I can tell they care, and it makes me feel at home.

My air conditioner went out last Friday night in a heat wave and on Sunday afternoon, Jose and Jose…read morepulled out the old unit and installed a new, larger unit. This is the typical great service I have been receiving the last five years here at the Clarington Apartments.

The most professional, detail-oriented move in experience I've had in my 10 years living around Los…read moreAngeles. Toya did a great job showing me around the various available units that matched what I was looking for, had packets of information that laid everything out clearly, and answered all of my questions in a timely manner. I see some noise related complaints in other reviews, so I wanted to mention so far here I've experienced the quiet end of the standard "living in an apartment" noises/noise level. Not to discount other's experiences, but felt it was worth mentioning! Also this building has a sense of community I haven't really experienced in other buildings in LA. It's a welcoming environment!