. The nurse abs dr Vega really care make you feel like you are family and I have never felt that!…read moreThey take.time.to explain everything I absolutely recommend them and would give them 100 stars if I could

I came to this office for wisdom teeth extraction and had an amazing experience overall from…read morescheduling, consultation, appointment, and post appointment. Dr. Vega went out of his way to call and check on me night after surgery, and my surgical assistants Maddy and Joy went above and beyond to make sure I was comfortable during my whole surgery process.

Dr Yi extracted two of my teeth, and later installed two implants. I experienced virtually zero…read morepain through the entire procedure. Dr Yi and Lilly explain everything they're going to do, including taking time to show me the 3-D images, what they're going to do, how much it will cost, and any inherent risks. I hardly even felt the needle from the local anesthetic. Dr Yi always called later that night, and a week later, to ask if I was OK. Dr. Yi gets right down to business. She was always punctual, and I was in and out of the office in 30 minutes... half the time of a cleaning! I am very grateful that I was referred to her, and look forward to my next cracked tooth.

Highly recommend this clinic. Their staff and doctor are…read moreawesome. They listen to what is really wrong with you and they dont charge you an arm and leg to get treated. They make you feel comfortable when your nervous. I strong recommend them. Great Job Staff for making me feel welcome.

I had a cracked molar that was not repairable with a crown, so I needed an extraction and will now…read moreneed an implant down the road. I was referred to Dr Narra by my general dentist, and I am SO glad! The experience from the beginning was positive. The front staff was knowledgeable about insurance coverage and was upfront about the estimate. She answered all my questions thoroughly and professionally. Dr Narra introduced himself, and I instantly trusted him. His friendly manner and explaination of the procedure and recovery were very reassuring! He also has a great sense of humor! The back office staff were friendly, knowledgeable and made me feel relaxed. Natalie and Jen were my assistant staff, and both were great! Humor was big with us, and that made it fun! I was given a big fluffy blanket to stay warm, and given all my discharge instructions in advance, The procedure for bone graft was explained and I was offered a new fairly new procedure to help keep my body from rejecting the donor bone. I was hooked up to monitors, and Dr Narra did a quick exam of heart and lungs. My IV start was a bit difficult, which I expected, but Dr Narra finally got it and off to dream land I went! When I woke up, my niece was brought back, and all discharge instructions were related to her as well. I was numb still (yes, novacaine AND sedation!) so no discomfort. After an final check of vital signs and bleeding, I was sent on my way. As I write this (12 hours later), I am feeling great! I used gauze pads for bleeding for about 8 hours, have taken ibuprofen once, and pain pill once. Icing the jaw as well. Trying like heck to keep my tongue out of the area!!!! I would definitely recommend Dr Narra for oral surgery! My only advice is to make sure that the person driving you home bring a book or iPad!!! They can not leave the office........

I am thrilled with my new implants that Doctor Narra surgically put into my lower mouth. He worked…read morevery closely with my dentist Dr. Michael Beke, to carefully coordinate their joint efforts. I am delighted not only with the work but with the chair side manner both of these doctors exhibited throughout the process.

Super friendly staff. Excellent services. Great location & ambiance…read more One nit thing - would be nice to have television in the room while work is getting done just like other places.

I will not be returning to this clinic under any circumstances. I was referred there by my primary…read moredentist for evaluation of a single gum above an implant that appeared to be in slightly suspicious condition, and the staff treated me as if I had been referred for total neglect of my mouth that was going to require comprehensive treatment. They obviously had not read the referral from my dentist. The ambiance of the clinic was highly unprofessional, beginning with the high energy bumpety-bump music they had blaring over their PA system, in contrast with the soothing music that most clinics play in an attempt to put their patients in a calm mood. The receptionist began by giving me a big spiel about how the clinic had me cornered and how I was not going to get out of paying for whatever treatment I was going to need. I ended up being charged around $550 AFTER insurance for a bunch of X-rays, deep cleaning of a single gum and a recommendation for no further treatment, $200 of which I was required to pay up front before they would even see me. The nurse, Minnie, kept asking me the same questions I had already answered in their extensive on line questionnaire after considerable research in my records, and I repeatedly told her that she was wasting everybody's time by insisting on asking me these same questions when I did not know the answers off the top of my head, and that if she wanted correct information, she was going to have to refer to the answers I had submitted on line. After taking my blood pressure, she treated me to a lecture about how blood pressure can be elevated when one is at the doctor's office, as if this had been the first time I had ever visited a medical clinic (I am obviously no spring chicken). When she started singing to the bumpety-bump music, I thought it couldn't get any worse until I was sent to the hygienist, who set the tone for her portion of the visit by "thoughtfully" asking me whether I brushed my teeth, and if so, with what. The entire staff was unbelievably condescending, and I was made to feel like a juvenile delinquent being referred to a probation officer rather than a valued patient being referred for medical treatment. Dr. Zhu himself was super friendly and professional, both in my initial visit and in the followup visit, and he gave me an evaluation of my condition that I thought was eminently candid and honest. l could not believe the contrast between his professionalism and the slum-like demeanor of the clinic staff. My gut reaction was that he needs to join a different clinic. I reported my experience to my regular dentist, whom I highly respect (in contrast with the staff of this clinic, who appeared to think that she was a hack), and she was deeply apologetic and thanked me for my feedback. This was not her first choice for a periodontal clinic to refer me to, and I can see why. She only made this referral after I requested a clinic that was closer to my home than the clinic where she initially wanted me to go. I told her that after what I had been through, I would go any distance to avoid Northwest Periodontics and Implants if I should ever again need evaluation by a periodontist, and that if her own staff behaved like the staff of Northwest Periodontics and Implants, I would immediately jump ship and seek out a different dentist.

What happened today was absolutely horrendous. Dr. Dhaliwal seemed very nice and knowledgeable, but…read morethe ethics of their staff are questionable. Apart from repeated attempts to get my prior authorization started, causing delays in getting my braces in, I was given absolutely false information today. I called today and was told that my prior authorization "had gone directly to the board when submitted", I said that I thought it was strange considering I had received immediate approval from a different doctor, and was told "that happens". I then asked plainly, "So you have submitted it?", and was told yes without hesitation. I then called my insurance, who couldn't see anything submitted, then while we were talking the insurance representative said, "Wait, it looks like it was just freshly submitted, like within the last minute".  Whether that was negligence or willful misconduct I decided to call and give them one more chance. After telling their office manager the story I was met with the response, "Well she would never do that", followed by defensiveness and excuses. The fact that the first words were not an apology or even a neutral response makes me question this entire practice. This should have never happened in any sort of medical office when dealing with anyone, but to have two negative experiences makes me think this is a cultural problem.

Spoke with Liz who was very gracious and all is well! I appreciate her follow up and consideration.read more

The first night I did experience quite a bit of bleeding but the rolled gauze, ice pack and meds…read morewere helpful. Your staff was very friendly, helpful and knowledgeable (some do's and don'ts). The surgery site was clean and comfortable. The hammering was louder than expected. Thanks for letting me know what the drilling was for. I'm happy it's all over and on the road to recovery. The second day my tongue seems to wonder over the stiches and hopefully doing no harm. I'll call in a week and report my progress. Thanks Don Hurter

Accompanied my partner to a consultation. Checked in and got a useful packet with great information…read morefor those receiving surgical care. My partner went in only for consultation and has dental procedure trauma. I was there for support, if needed. In the packet they include detailed pre/post op instructions, and opioid handouts. If someone is coming in only for a consultation is it truly necessary to receive those immediately upon checking in? It can great unnecessary anxiety and panic. On top of the team being 30 mins late, pop music blasting, and my partners worst fear in a packet on her lap. I had to say something. Front desk is kind, but when asked about the packet, and the wait.. they stared with glossed over eyes and cold tone. To be fair, not their fault... Please be mindful, not every patient is the same. Some have anxiety/trauma and your set-up is not conducive to that. Consider reviewing the check-in docs maybe? I'd just recommend providing those documents during the appointment itself! Thanks for listening!

I went to see Dr. Cheng last month for a gum graft. The whole experience was very positive and I…read morewould definitely go back to her for any other periodontics work in the future. I had a total of 3 appointments with her (1 for a consultation, 1 for the procedure, and 1 for follow up). Each time her receptionist was accommodating in scheduling my appointments and even more accommodating when they needed to reschedule due to the snow storms back in December. After my procedure, Dr. Cheng even called me herself to see how I was doing. Her assistants were also helpful in answering my questions after the procedure over the phone. I'd highly recommend Dr. Cheng.

I highly recommend Dr. Cheng for gum grafting and any periodontal work that she performs. My…read moreteenage daughter had such a positive experience with Dr. Cheng that I had Dr. Cheng do my gum graft, and it turned out really well. I wouldn't go to anyone else for this type of work. Dr. Cheng is the best!

Came here at the recommendation of my dentist to get some gum graft surgery. I didn't need to wait…read morelong, and they were pretty flexible with scheduling. When I came in Dr. Matsumoto took a quick look at my teeth then thoroughly explained the various different options, and the pros and cons of each. He was very thorough with explaining all the risks involved and the expectations I should have with the gum graft shrinking a bit afterwards. He was very polite, friendly, and conversational. Surgery went great. Highly recommend!

To all of you who told me of your experiences at the periodontist...all I can say is that you saw…read morethe WRONG person. This is the guy I would recommend. Don't get me wrong because there were moments but Dr Matsumoto took the time to make sure any pain was minimized. Procedures have maybe changed over the years but all is good at least until the meds are worn off. I still have a few oxyies lying around. Seriously, I found Dr Matsumoto to be kind, patient, thorough, and concerned all during my procedure. I would highly recommend him to anyone needing that kind of service.

Had my wisdom teeth taken out a few weeks back. Everything went well. I've had a few follow up…read moreappointments to make sure everything is on track. Very wonderful staff, nurses, and the doctor is wonderful. 5 stars for sure. Highly recommend!

My son recently had his 4 wisdom teeth pulled here. Thankfully, all went well. I was a bit nervous…read moreso asked Jen some questions and she was a bit short with me and a bit rude with me. She basically came across as inconvenienced with my questions. The other office staff seemed cordial, Dr. was professional and as previously stated, my son's surgery went well, although, I was surprised that they didn't call to check on him after his surgery. I felt like I was rushed out after with instructions and didn't feel like they really cared after all was said and done and they got paid.

I brought my 2 sons in for invisilign assessments and the doctor was nice and clear to me about…read morewhat can be done. Eventually telling me that only one of my children would qualify for this treatment. I like the honesty. I eventually have to send my other son for braces treatment elsewhere. My oldest stayed with them for invisilign and his teeth alignment has improved in only 5 months. It's been a great difference on his smile and hoping he can finish with another 5 months. The office staffs are very friendly and I like their efficiency.

Been coming here for 5 years. They are very good and professional. Very clean and friendly office…read more They do much more than cleaning my teeth. Lots of specialty work.