Oh, Dr. Song. I really don't have anything against her as a person. She came along at a really…read morebad time in my life. Actually, life was wonderful when we met, but it quickly went down hill. I went to Dr. Song for dizziness and vertigo last summer. After waiting almost 3 weeks to see her, I was a little thrown off when she spent 5 minutes with me by using a flashlight to look at my eyes. She asked me a couple of questions then told me the reason for my dizziness and vertigo was from my sodium intake. What? I was immediately pissed off and upset, and I let Dr. Song know. She didn't ask me anything about what I eat. If she had, she'd know that I rarely eat processed foods, and I actually look at labels of food almost obsessively. She kept saying, "I can't imagine what you're going through". She referred me to get an MRI, "just in case", but told me to lower my sodium. 10 minutes later, I was on my way out of an appointment I had waited 3 weeks for. I wanted an answer to why I was dizzy and had vertigo. I am otherwise healthy, so assumed my symptoms were due to an inner ear issue. I went to the MRI, but didn't expect what was about to come. They told me I would hear from Dr. Song in a week, unless they had found something. Dr. Song called me the next morning. She said, "yah, um, you have a brain tumor". WTF? And again, "I can't imagine what you're going through" with the same sincerity as before. None. I'll never forget that conversation as long as I live. Nobody wants that call, and I won't bore you with the details other than to say that I am recovering from the serious and painful ordeal of brain surgery, but Dr. Song's bedside manner was absolutely awful at the worst time in my life. I would dissuade anyone from seeing her. I had actually written a letter to the medical director of the clinic conveying my experience, but threw it away when I found out about my brain tumor. I had other things to worry about.

I love Dr. Song, she has been doing small procedures on my face for about two years and I have…read morenever had anything but great results. She is a sweet lady and makes you feel right at home when you are with her. She recently did a laser treatment to my face to decrease brown spots due to sun and age as well as blood vessels that like to show up out of no where. I truly recommmend her, and will never go anywhere else. I love, love, love her!!!

The PA who saw me in my initial visit was knowledgeable and concerned. She ordered some lab work…read moreand had me reschedule for Monday to go over results. Paid $30 copay, all is well. Three days later, go to get said test results, and am expected to cough up another $30? Sorry. Overall, at least one good PA, but a greedy practice.

Had a cyst removed from my right temple by Dr Michalak which was supposed to be an easy procedure…read morethat I was assured would be completely invisible and the scar would be hidden and unnoticeable. I got ultrasound and MRI to ensure it could be visualized. After what was a definitely more complex procedure with a lot of scraping I was majorly swollen for months. Now almost 5 months later I visited Dr M to indicate I was not too happy with the scar and continued swelling which has come down from the golf ball size it was to where it is now. I was told that I should speak to a psychiatrist since I am clearly fussing over nothing and maybe I just have psychological problems because nothing is visible and it has healed really well. Since I am clearly crazy I am posting a picture so everyone else can see that I am unable to discern my visions of a scar and continued swelling from reality. Thanks for the gaslighting.

What happened today was absolutely horrendous. Dr. Dhaliwal seemed very nice and knowledgeable, but…read morethe ethics of their staff are questionable. Apart from repeated attempts to get my prior authorization started, causing delays in getting my braces in, I was given absolutely false information today. I called today and was told that my prior authorization "had gone directly to the board when submitted", I said that I thought it was strange considering I had received immediate approval from a different doctor, and was told "that happens". I then asked plainly, "So you have submitted it?", and was told yes without hesitation. I then called my insurance, who couldn't see anything submitted, then while we were talking the insurance representative said, "Wait, it looks like it was just freshly submitted, like within the last minute".  Whether that was negligence or willful misconduct I decided to call and give them one more chance. After telling their office manager the story I was met with the response, "Well she would never do that", followed by defensiveness and excuses. The fact that the first words were not an apology or even a neutral response makes me question this entire practice. This should have never happened in any sort of medical office when dealing with anyone, but to have two negative experiences makes me think this is a cultural problem.

Spoke with Liz who was very gracious and all is well! I appreciate her follow up and consideration.read more

I am so impressed and super satisfied with the results of my BBL Photo Facial that I received at…read moreLake Washington Facial Plastics. After so many years of sun worshiping , the damage really was showing up all over my face, neck and chest. Red blotches, brown spots and broken capillaries that I could not even cover with makeup, are now completely gone! My skin looks younger and feels firmer and I don't even need to wear base makeup anymore. This treatment is so easy and the results are more amazing than I could ever imagine. Special thank yous to Dr. Kuntz, Michelle, and staff for being such warm and compassionate professionals. Deborah J.

Moira Dunn is the absolute best! I've never had a better facial peel. She is very knowledgeable…read moreabout all skin types including ethnic skin types. She is extremely careful and methodical in her approach. She also is expert in pigmentation issues and other topical concerns you have with your skin. "Dr Moira" is the best-and she has a great sense of humor with her bedside manner. Love her!

I have had such a great experience seeing doctor Sidhu for Botox treatments. He does a really great…read morejob and listens to what you want. He is fast, kind, easy to talk to. I have recommended him to many friends. The whole staff is also very kind!!!

I expected a bit more professionalism for the price I paid. Everything seemed fine at first --…read moreuntil I realized I had to pay again to fix their "perfectly fine" mistake. I guess double-checking isn't really part of the service. If zero stars were possible, that would be more accurate.

We have had our appointment canceled and moved five times. My daughter was put on a three month…read moreregiment of antibiotics and when we followed up the doctor added another month. Then the next visit a new doctor added more time. At this visit she tried to add another month and when I stated I was concerned she said it had only been three months and four would be okay. I corrected her that it had been six and she was surprised and did not.have that in her notes. At another appointment when my daughter explained her symptoms she explained a rare serious disease that didn't match most of my daughters symptoms and then said, "let's really hope it's not that!". This was before she even examined the skin to have any idea what we were dealing with. My daughter was so scared for no reason.

I had a fantastic experience from setting up my initial yearly exam to walking in the door all the…read morethrough leaving. The staff was so welcoming and kind and nice, and I loved the Dr, she was great. I was pleasantly surprised many times at the level of care and kindness I was shown, Evan as a brand new patient!

I took my son there for a consultation. We were led to believe that there was no charge for it. Six…read moremonths after the consultation they start sending us a bill for it. It was not a great consultation because the dentist came across as a salesman and trying to be the parent's friend. They've already been paid by my insurance company. I do not recommend going there.

Do not expect to get any form of payment back from this place. They owed us a refund because…read moreinsurance paid the bill. Would not reimburse the money they owed in a timely manner, and when they "did" the check wasn't to the person who paid the bill (me) they issued the check to the patient, (my kid) and it didnt have the date on it. Do not recommend this place at ALL. The Doctor did fine work, it's the absolute disrespect from the staff that ruined the experience. - I get it, you send the check to the kid, cause he's 18. But to not provide payment after the explanation and records of who paid the bill, AND who's insurance then paid the bill again is disingenuous. This goes right to business practices, and the dishonest way things have been handled. Add to that, the check is no good without the date. When brought to them in person (stood in their lobby) asking for a solution, - "we can't do that", well - enough said.

. The nurse abs dr Vega really care make you feel like you are family and I have never felt that!…read moreThey take.time.to explain everything I absolutely recommend them and would give them 100 stars if I could

I came to this office for wisdom teeth extraction and had an amazing experience overall from…read morescheduling, consultation, appointment, and post appointment. Dr. Vega went out of his way to call and check on me night after surgery, and my surgical assistants Maddy and Joy went above and beyond to make sure I was comfortable during my whole surgery process.