Dr. Balfour and his entire staff are truly patient-centered. In just a few days, they helped me navigate years of fragmented care and, for the first time, understand my complete neurological picture. Dr. Balfour took the time to genuinely listen, thoroughly evaluate my history, and clearly explain my diagnosis, prognosis, and long-term management plan. He provided more clarity, guidance, and direction in a single three-hour visit than I have received over the past two years combined. The office has been exceptional in coordinating referrals to appropriate specialists and ensuring continuity of care. Their responsiveness, compassion, and depth of knowledge are rare. I am incredibly grateful to have found a practice that prioritizes both clinical excellence and patient understanding. I highly recommend Dr. Balfour and his team to anyone seeking thoughtful, comprehensive neurological care. read more

Called to schedule my 90 yr old grandmother an appointment. The receptionist at the listed number was nice but one I called the. 6467243338 Number the woman was rude and dismissive, and she's the manager of insurance even when I told her it was a PPO and I'd pay whatever cost cause it's only 3 miles in distance, all she said was she'd recommend a psychologist. Like respect your elders she's 90 years old and her primary physician referred us to Balfour. But the manager just dismissed it. You don't dismiss the elderly like that .if she doesn't like her job than quit theirs no need to be rude. I work for La costa glen a lot of residents go here I will definitely let them know about how my grandmother was treated. read more

I've been seeing Dr Balfour for about 8-9 months for my neurological issues. He listens! He asks questions in way that makes easy to understand and respond. He is a great doctor and I'm so gland I found him. read more

We met with Dr. Balfour yesterday because my daughter was in a car accident & may have a brain injury. He spent so much time with us & answered several of her questions. I am so impressed with how quickly he has put together a plan to assess her diagnosis. When I called to ask questions, he immediately took my phone call. I would highly recommend this read more

WOW! What a night and day difference from having to deal with my atrocious Medi-Cal Molina Health, neurologist Dr. Malik. Dr. Balfour actually listens and gives you respect from the very beginning. He thoroughly reviewed my MRI, listened to my history, and agreed that my health problems are not all made up in my mind. He assured me I have cause for concern and I definitely have evidence of prior TBI's and a movement disorder, possibly Párkinson Disease or Huntington's... I feel it may be PD because Huntington's is hereditary and it wasn't listed in my DNA 23andMe results, but PD was mentioned as a marker in the results. Whatever is happening to me is not a lie or all in my mind. I am so grateful for Dr. Balfour's kindness and true desire to help. I look forward to figuring out what exactly is going on and what I can do to help heal myself as much as possible and live the best life I can for as long as possible. If you are struggling with your Medí-Cal neurologist please consider Dr. Balfour to be able to help yourself. I thank God I did. At $120 initial consultation and $80 for any follow up visit this is not impossible to make happen for yourself (beg, borrow, get the cash somehow) and finally receive proper health care. I am so grateful to have found this wonderful Doctor who actually cares and wants the best for me. Thank you Dr. Balfour! You are an amazing physician! read more

Dr. Balfour is the best neurologist I've ever had. I was diagnosed with epilepsy 4 years ago and started seeing Dr. Balfour after my mother saw him for her depression and raved about what an amazing person he was. When my insurance no longer allowed me to see him not only did I get upset, but my seizures seemed to get worse. The new neurologists I started seeing didn't seem to even care about my epilepsy or how to treat it, just changing all the prescription drugs that had been helping me. 4 years later, after jumping through hoops trying to get these appointments 2 months down the road with the new doctors the seizures didn't stop. I burst into tears when I heard how long I'd have to wait for a new doctor to see me and re-explain my whole history and hope that they understood. The new doctor then told me with all the prescription drugs I was on and the fact that I had a Vegus Nerve Stimulator in my chest and was still having these seizures I was probably faking them. HA! If only that was the case. After bursting into tears once more by being told I was faking something in my brain I had to get someone that could actually help. My mom reminded me of Dr. Balfour. Not only did he call me back right away on his personal cell phone but he offered to see me 2 days later to simply go over my past 4 years. When I saw him, on his day off, he didn't understand why my new doctors had changed all the medicine that was actually helping. It was more expensive and harder to get with the insurance but the new doctors only cared about the money. Dr. Balfour remembered my whole life story and gave me a 3 month supply of the old medication that actually stopped the seizures and I haven't had one since. My appointment with my new neurologist is still a month away and all I have to do now is prove to them that this medication is the only thing that's helping the seizures and Dr. Balfour said he would even write me a letter explaining that whether they wanted to or not, they had to give me the correct prescription. I've never had such a kind-hearted person care about me and my disability in this way. read more