I came here via a Groupon for a wheel alignment. Groupon had a spring special coupon so got a 4…read morewheel alignment for under $130. Picked it up online around 5pm It was easy to set up the appointment online via the DuPage Auto website. Had an appt for the next morning at 10am. The shop waiting area is clean and has tables so you can work or do whatever. My car was taken in pretty quickly after I checked in. The service appointment took just under 90 minutes. Checkout was a breeze with the Groupon barcode. Drive the car for a while before posting this. The alignment is great. Highly recommend! Great service, great price. No add ons or hidden added charges. A+++

These guys are the best. Quick, honest, efficient and the best quality. We've been going to them…read morefor years and will continue going to them.

Timo is the man!! My car had been giving me trouble for about two weeks before a friend recommended…read moreTimo's auto repair for all my car needs. My friend also has a foreign car like myself and said that Timo's wonderful team of professionals are experts for all types of vehicles but with a slight specialization in foreign cars. It's very hard for me to just trust any mechanic with my car just because that's my baby and I always feel like no one will take care or love my vehicle like I will. Although it was a long ride from my home, the car ride was worth it as soon as I met Timo. He immediately diagnosed my car and said I needed to replace/fix my MAP Pressure sensor, thermostat, water pump and sway bar link. Imagine all the dollar signs that flashes before my eyes! Just kidding, he was actually very reasonably priced. Timo also sat down with me and explained the cost of each part to repair and also how much the labor would cost. He also advised me to compare prices but as I previously mentioned, peace of mind is very important to me and knowing that my car is in good and trustworthy hands, I decided to just go ahead and have him repair my vehicle. I really appreciated that he told me right away what was wrong, no beating around the bush and saying it might be this or it might be that, as previous mechanics have advised me. Due to the fact that my car is a BMW, Timo told me in advance that it may take about a week to repair my car because he needed to order specific parts that not every parts shop has. Timo sent me status updates here and there and most importantly, he answered his phone when I called him! A week later, I got my car back and it drives like brand new and I couldnt ask for a more reasonable price! Two weeks after my repair, I was involved in a car accident and my car was towed to Timo's for repairs yet again. Timo's team looked at the damage on my car, sent an estimate of repair to my insurance and kept me posted on the status of my car at all times. This time the exterior of the car was significantly impacted and some damage to the engine but Timo worked very diligently to get it repaired as quickly as possible. He kept in touch with the insurance companies in regards to the estimate of repairs so that I didn't have to. Honestly, this was such a relief because I didn't have to go back and forth between the two. Due to the fact that insurance companies were involved and specific foreign parts had to be ordered, it took about two weeks for my car to be fixed. However, I went into the repair process knowing that it would take longer this time around since payment for the repairs wasn't not dependent on me but the insurance company. For all your car needs, regardless if it's an American or foreign car- Timo's team of trained professionals is your one stop shop for all your car neeeds. He has over 15 years of experience in high end service and knows exactly what hes doing. Would recommend Timo and his entire staff for all your automotive needs!

Brought my VW here to have a look at some recent issues we were seeing with it. Timo and AJ…read morecommunicated well, explained the issues and did the work quickly and at a fair price. I'll bring my European cars here from this time forward.

Great customer service, only get oil change done there but mechanics and guy at front desk are…read morepersonable and accommodating! No complaints

CAUTION: Don't Bring Your Car Here!!!…read more I went to Tuffy in Glendale Heights to get the power steering line on my 2006 Volvo XC90 fixed, and they told me that in order for my car to run well, I needed several additional services: - Diagnostic Testing: $135.00 - Remove & Replace Spark Plugs: $405.56 - Power Steering Fluid Service: $246.85 - Emission Test at IL EPA: $89.00 - Front Disc Brake Service: $555.45 - Rear Disc Brake Service: $480.63 - Remove & Replace Drive Belt (Accessory/Serpentine): $220.64 - Remove & Replace Power Steering Line: $1,147.14 - Remove & Replace PCV Valve: $738.87 Despite paying $4,000 for all these services, they had my car for an entire month and still failed the emissions test, which never passed. I remained in a persistent cycle of having to call them for updates, each time hearing empty promises and new problems that led to further ballooning bills. Once my vehicle was finally returned, relief was short-lived. Within a week, the car began to shake and I had no choice but to return it to Tuffy. Three days went by before they finally called me to only to inform me of an "undetected" engine issue they failed to see initially. Shockingly, rather than fixing my car, they tried to pawn off another vehicle, which turned out to be a lemon--a blatant attempt to sweep their oversight under the rug and offload more problems onto me. The communication was nothing short of a catastrophe. After days of waiting for calls that never came, In sheer disbelief, I asked for at least half of my hard-earned money back, a request met with ongoing silence and no action. Ultimately left with no car and no resolution from Tuffy, I had to tow my beloved truck away, disheartened and significantly lighter in my wallet. I urge anyone considering auto services at Tuffy to think very carefully and consider this cautionary tale. The disappointment and financial hit were real, and I hope to spare others from similar distress. Thank you sincerely for taking the time to read and heed this warning.

This place is so kind, caring and thoughtful. My car decided to die, but before locking us into an…read moreexpensive repair (like several grand expensive) they voiced their concerns. They rather would have me make an educated decision on the repair, than get an easy payday. They also deal really well with panicked customers too. They've got a customer for life!

Daryl and Dane deliver as promised. They are kind and respectful to all. They listen as well as…read moreexplain what your vehicle needs. Their pricing is fair and they use quality parts! I will continue to bring my vehicle to them when it needs service and my family is bringing their vehicles to J & R Auto as well. Thank you both for the exceptional service!

Hated leaving my super trustworthy mechanic/body shop in Oak Park (Danny at Suburban Auto) but Car…read moreDoctor Jr has definitely taken their place. Over the last four and a half years I've brought in four different cars including family members cars and all have been handled with premium care. Jeff and Jim have always been overly communicative, never do any work that they don't talk to you and get your approval first, and their team does great work. The pricing is very fair. They will even give a new car a full inspection and give you honest feedback. We had a family member buy a car from Carvana that had some issues that were covered under warranty. CD Jr dealt with the third party completely and updated us every step of the way. If you want your car worked on by honest mechanics who won't talk down to you (a complaint my wife certainly and justifiably has) and treat you with respect, go to Jeff and the gang.

They are knowledgeable, fair and honest. They're also helpful and reasonably priced. They are…read moreeverything you want when having your vehicle serviced.

Stay Away! I thought twice today about updating my review. It's all about quality. This is exactly…read morewhy, I myself read reviews and leave reviews. I'd like to know that the establishments, especially the "mom and pop" places I invest my time and hard and money into, are quality. Well this place needs major quality control. Especially in its customer service and sales. #mortified I no longer live in the area but gladly can tell you that you are better off going to GoodYear Suburban Auto (off Lake Street a few blocks away). Or Route 64 Auto in Villa Park. Hell Even a jiffy lube isn't too far from this terrible shop. Unbelievable. I've never had a shop employee text me to bring work into their shop, more than once, that should of been my first red flag. Why are they so desperate for work? I had work done March 2019, about 1 year ago, in that year I have had the same initial repair corrected due once by them (under warranty) due to low quality parts used. Not to mention after I had them take care of the repairs, I had a different shop quote me significantly less. You can presume how frustrating it was to find out "Anthonys great prices and discounts", were a farce. That's what you get for not doing your research first... Now this is the 3'rd time the same problem is acting up. I called March 12, pre warranty expiration and bringing the car back to *this* shop, is not an option for many reasons. The "customer service" aka Anthony could value from investing into 'communications' classes. Me Being under pressure with needing my car fixed soon it's stressful, customer service position, we deal with clients on a spectrum of emotions. I get that... I've been on both ends. As customer sales/service, you've got to have tact and be composed. I couldn't believe I had to mediate the call and remind him, I'm the customer and he is customer service ...that he should be finding a way to keep business... not argue with the customer. Also, he should not be in a mechanic shop. At all. Not even a car sales man. This job just doesn't fit him at all. I had once called post the initial repair asking which wheel bearing had been fixed, to which he told me it was "non-specific". Another red flag. Go anywhere else. I'm fed up with the low quality part with over priced costs, expensive, on top of the excruciatingly bad customer service.

Poor service and management, they'll just take your car to someone who knows what they're doing.read more

I don't hand out trust easily-especially when it comes to people working on my vehicles. In my…read morefield, precision, honesty, and time management matter, and I expect the same from anyone I do business with. That's exactly why Scott's Service Place has my loyalty. I've brought multiple vehicles here over the years, and every single experience has gone beyond smooth, quick and easy. They're efficient, they respect your time, and they tell you exactly what's going on--no fluff, no upselling, no smoke and mirrors. Just straight answers and solid work. Scott, Dan, Erika and the ENTIRE team, especially the technicians putting in the elbow grease, run a tight operation. The technicians clearly know what they're doing, and they don't waste time or cut corners. You get in, you get out, and the job is done right. Scottsserviceplace.com at 110 Bridge St, Wheaton Illinois

I stopped by Scott's Service Place because of a low tire pressure. I already had a spare on and…read moredropped off the tire with a piece of metal in it to be checked and reinstalled later. A couple of hours later, I received a phone call from Scott letting me know that the piece of metal hadn't actually punctured the tire, and they couldn't find any spot where it was leaking air. Scott suggested keeping the tire overnight to double-check, and I agreed. The next morning, he let me know that the tire had held air perfectly and was safe to reinstall. We still don't know what caused the sudden pressure drop, but I've been driving on the tire for a couple of weeks now without any issues. What really stood out was the level of customer service. Scott and his team kept me updated every step of the way, made sure the tire was truly safe before putting it back on, and even followed up a few days later to check how everything was going. That kind of care and communication is rare, and I truly appreciate the effort they put in. I'll definitely be coming back to Scott's Service Place for all my future car needs!

Great customer service. Great communication. I bring all of my vehicles (6) here without hesitationread more

We are very happy with this company. We dropped my car in for the air conditioner to be repaired…read more Robert was wonderful. He explained everything thoroughly. The price was reasonable. The service was wonderful. When we picked up the car, Joy was very friendly and knowledgeable. We definitely recommend bringing your car here for service.