Broken belt. Charged over $1300 for work, including a new battery. The battery had been replaced just hours before the vehicle was towed into the shop. A day after picking up the vehicle, it would not start. read more

I trust their professional judgment. I don't feel we are getting ripped off like I do when I go to a dealership. Great to work with!

They did a complete inspection on my vehicle that the deal ship claimed they had thoroughly inspected and discovered broken and rusted springs, a bad ball joint, and leaking tire. read more

I was visiting family during the holidays and had travelled from Ohio. I realized I needed an oil change. They got me right in and not only did the oil change but also replaced my battery. I felt so much safer traveling back to Ohio. My family has been using Renberg's for over 40 years. We have always relied on them for great service, honesty and reliability. Their service is excellent and at a fair price. read more

Top notch service in this day and age. I was in a pinch and my regular repair place couldn't get me in soon enough, for a failed emission control test on my 2003 vehicle. I read good reviews here about Renberg Auto, so gave them a call. I figured I'd get everything handled that I'd put off, like new brakes, airbag light on, and a couple of other things. They finished everything within a couple of days, knowing I was under a timeline. Craig and his techs are first rate. Very down to earth and honest. Craig kept great contact with me. The cost was lower than I expected. That was nice! Not only did they fix the emission control problem (among others), they took it for the retest. They also picked me up to take me to get my finished vehicle at the shop. (This may not be their typical service. I live alone without anyone close enough to help me get a car dropped off/picked up.) I can't thank them enough for the care they took with everything. Highly recommend. I will go here from now on. read more

As longtime Wheaton residents, we have for 40 years relied on Renberg's Garage. Our loyalty to Renberg's is because of their honesty and their fair prices. But we also count on their able technical skills in finding problems, the superior abilities of the mechanics who do the repair work, and attentive and professional interaction with owner Rich Wren and service manager Craig Enger. Our ability to depend on our old second-hand cars - our Mazda Protege (2005) (61,935 miles) and our Honda Odyssey (2007) (58,218 miles) -- reflects, in our view, Renberg's stellar credentials. read more

Dishonest and unprofessional. Liars and Cheats. 1. They charge double for parts: When questioned about this, the man at the front, Craig, joked that he "needed to keep the lights on". 2. They lie about labor time: A small issue that would normally take less than 30 minutes was quoted as going to take 2-3 hours. 3. They lie about when you can retrieve vehicle: At 11:00 am was told it would be ready in an hour or two and to expect a call; fast forward to 4:15 pm, when I had to call the garage for an update. Craig feigned doing the paperwork at that very moment. Avoid this garage at all costs. read more

Needed four new tires and reached out to Renberg. They were very quick to respond and quoted a fair price. They were able to take my car the next day and got it back to me quickly. It was raining when I dropped it off and they even offered to give me a ride home. When we went to pick up the car, the charge was a little less than quoted. Will gladly be a repeat customer. read more

It's important to have a car mechanic you can trust. We started with Renberg Auto back the 1980's, and we've never had any reason to second-guess that initial decision. Most recently we called Renberg's when our engine light came on. Craig took our call and worked us in for same-day service. The mechanic addressed the immediate problem, provided a courtesy inspection, and identified a few other problems (disc brake pads and rotors, valve cover gasket) with our 2007 Honda Odyssey. As always, the service as courteous and professional. We count on Renberg's for honesty, a fair price for work done, and technical excellence. read more

Renberg's garage has been a trusted auto shop in Wheaton for years. My experience their has been exceptional. Not only do they offer competitive pricing and fantastic service but it is a very honest and ethical business. I have taken my cars to them for more than 8 years and never had an issue. Recently I had them replace a timing belt and a potentially related issue came up shortly thereafter. While we do not know if their work on the timing belt caused the issue or not, they completely covered the subsequent repair without question. That is what I call exemplary service and a business that earns the loyalty of their customers! I recommend them to everyone and will continue to do so for as long as I own cars. read more

I've been going to Renberg's Garage since I was 24 years old. I'm going to be 64 this year. When you find a good thing you stick with it. Rich and his crew have always taken great care of all our family's and even some of our friend's cars. They are priced right, honest, dependable, reliable, trustworthy, and do really good work! I wouldn't take my cars anywhere else. read more

Always feel like their prices are fair and their customer service is excellent. Have been bringing our vehicles here for years.

Renberg's Garage has been repairing my car since I bought it in 2000 and has repaired all my cars for the last 18 years. They treat me with respect and talk to me intelligently. As a female car owner this is important to me. They are always fair and upfront with all charges and I trust them to keep my car running so I never have to miss work because my car has broken down. They explain what needs to be done now and what I can plan for. It is convenient to the train, I can drop my car off and just jump on the train and head downtown come back at the end of the day and my car is done. read more

Great experience. Quick, honest, friendly, and reasonable priced. Our new go-to mechanic!

We service all our cars at Renberg Garage. They are great people and very dependable. I am a business manager at a Dealership but I prefer to use Renberg. read more

i had some issues with my van, and the guy looked at it for free. and gave me some good tips. great customer service. read more

I had a problem with my old Chevy Suburban. Took it over to this shop after no one else could get it sorted out. They found the issue and fixed it in one day. I would recommend this shop. read more

Always a fair price and quick, friendly service. I have been using Renberg's for over 4 years. I'd recommend them to anyone.

When I called because my car was hard to start, I was told to bring it there the next morning. The next morning, after waiting for a while, we were told that the car battery was bad and had to be replaced before they could check other stuff. I was quoted $160 for battery replacement ($110 for a battery of some obscure brand and $50 for labor). When I declined, I was billed $30 for battery check, which they had not disclosed (if they had to charge $30 for something that is customarily free of charge, they should at least disclose it beforehand). Btw I still haven't replaced my car battery and have been driving my car with little problem for many weeks since. read more

I would never use this mechanic again. My mom recommended him, saying that he won't diagnosis problem that won't exist. I do agree with that, however, I needed my fuel pump replaced. My car was towed there ($94 tow charge for a mile and a half). When Tom called me to list off all the problems with my car in addition to the fuel pump he told me I needed a serpentine belt, back breaks, and I was overdue for an oil change (which I had 50 miles to go). I told him I am a single mother who struggles and lives an hour away... Just do the fuel pump, so my car would run. He told me $749. What he does not realize is that I work at a large dealership with a reputable service dept. After talking to my service advisor he explained to me with parts and labor, it's a $400 repair. I called Tom and explained. I told him what my service advisor said. I told him I couldn't afford to pay what they were asking. He didn't budge. I found out that having the car towed from Wheaton to Libertyville ($200) where I work plus the initial tow, plus replacing the fuel pump would still run me less than having the work done at Renberg's. I told Tom that was what I was going to do. He told me fine, I needed to pay the $94 tow and a $98 diagnosis fee, otherwise they would not release my car. I was at their mercy. I later found out that a family member had a similar situation with them. I love all the small businesses in Wheaton, it's where I grew up, and they remind me of easier times. However I feel the Renberg's Garage is a poor representation. read more

This place needs to learn how to be straight up with their customers. DO NOT GO HERE! Teenagers do the work and no accountability!

I've been going to Renberg's for all my auto repair for the last five years. Rich Wren is a straight shooter and honest. You can expect good work, a reasonable price and a guaranteed service. read more

I am sooo glad we have Renbergs in town; they are a great alternative to using the dealer. We have been going to them for 20 years. They never push services you don't need. They tell you the percentage your brakes are worn and you decide if, and when, to service them. I really like that. The prices are much more reasonable than the dealer is; I've checked! They are a pleasure to deal with. I can drop my car the night before, they will call with the estimate before the work is done, I pick up my car and there has never been an additional charge to the estimate. The work is always done well. read more

I should have read the previous complaint. They are definitely dishonest and do NOT back work from 4 weeks ago. I will never use this company again. I went back for the same problem today, and they won't back their work. Definitely do not go here! read more

son's car towed there when fuel pump went bad. The manager, Tom, gave me a price and then said he would "tweek" the cost so we agreed to have work done. Of course after the work was done, Manager claims he is not the owner and would not lower the price. Wish he would have said theat before we agreed to the work being done. Our fault for trusting them. Garage itself is very old, dirty and disorganized. I'm curious to see how the work and the warranty on their work holds up. I probably wont go back unless the warrantied work fails. Not to be trusted. Wish I would have been able to read the other bad reviews here before it was towed- seems reputation is for not being honest read more

A very honest and hardworking group. Rich and the guys are patient and flexible with my schedule. I trust them completely and will have them do all the work that I can't do myself!! read more