I waited in line for about 10 minutes which I was okay with because other people were being helped…read more The lady who answered the phone was very kind and helped me set up my appointment. She told me to have a good weekend and Happy Easter. It was very quick and straightforward. Very pleased with my experience.

I'm shocked at all these people who quickly got service at this location. We made an appointment,…read morearrived on time and checked in. So far we've been here 1 1/2 hours and still haven't been called back to talk to someone. :( Update. We got called back after a 2 hour wait (with a confirmed appointment). The staff person was very pleasant and helpful. That part only took 5 minutes.

The enlisted military men and women protect and serve our country. Thank you for this…read more The main reason for me coming to this location is for when they hold the Blue Angels air shows. They have the parking and show as very organized and well planned out.

Well maintained liked the aircraft. Dad stationed there following flight school Pensacola.read more

I love love the wait in line feature here. All you is checking in from your phone and they will…read moretext you when it's your turn makes waiting way easier. Also, I've found the staff to professional and courteous.

First off, I have to give Kudos to Jacksonville, to Florida on their wait in line feature text…read moreoption. It was super easy to enter the virtual queue to get a replacement title. Once I got there I was seen within 5 minutes. The person that helped me was Melinda. She was super informative and got me exactly what I needed. Thank yall for making this process easy!

don't understand how you have to make an appointment but have to wait a hr to be seen and the order…read morenumbers being out of order ! in that case they should just take walking been here sense 1:47 appointment at 2:10 it's 2:47...... still haven't been seen at all this is crazy

2 hours on hold .. really? It's always a issue with this location maybe have more employeesread more

The new DMV building now located at 518 Kingsley is absolutely amazing! You make an appointment,…read moreI needed a new drivers license, gather your documents, walk in and immediately get waited on by the receptionist, then your assigned to a station behind an authorized personnel only sign. Then when you arrive at your station, you are met by a friendly person who is there to assist you with your needs. This was one of the very best experiences I've ever had at a DMV! Complete with smiling faces and a great process to get you in and out quickly!

As far as DMVS GO.... They are great. Friendly, Fast and Patient people. Never an issue getting my…read moretags or grand kids license.

The gentleman was very friendly and helpful. Our wait was almost non existent. We were in and out…read morewithin 10 min. All we needed was a recent bill, a drivers license or id answer a few questions and that was it. We're still like fish out of water when it comes to all the new home paperwork for taxes & etc. But I'm sure we'll eventually get it... lol. This is probably one of the shortest reviews I've ever done so I appologize its not more of the usual bit theres really not a lot to say.

My son and I visited the ID Card Office yesterday, Wed Aug 2 to renew my ID card (spouse). My…read morehusband served 20 years in the Navy and every time I visit one of the Navy bases, the feeling is "It's Home". My husband just recently passed away and it was time to renew my ID. The professionalism, friendly atmosphere and helpful agents was overwhelming. Even though I had an appointment, I didn't have to wait long. What I did notice in the clean and orderly waiting room was that the turn-over of incoming people was truly amazing. I thank you for such a impressive time spent - just to have my ID renewed.......thank you again. MJAbbott

Transferred my Drivers License from another state. In & Out in less than 20 minutes. All the…read moreinteractions with employers great. All were courteous & pleasant. Walked out with my Real ID Drivers License in my hand !!!! I had no idea a government entity could work so well. Best DMV experience ever.

This is by far the best D&V I've worked with. Staff is friendly and wait times are reasonable. It…read morecould be so much worse, but I'm thankful it's not!!

Pretty typical DMV experience. Good people watching. Fair amount of seating in the air conditioned…read morewaiting area. Don't come without an appointment. Don't show up early for your appointment time as your name won't be added to the queue until after your scheduled time. Clay county residents only. Once you're called back to be seen they are helpful and kind.