Transferred my Drivers License from another state. In & Out in less than 20 minutes. All the…read moreinteractions with employers great. All were courteous & pleasant. Walked out with my Real ID Drivers License in my hand !!!! I had no idea a government entity could work so well. Best DMV experience ever.

This is by far the best D&V I've worked with. Staff is friendly and wait times are reasonable. It…read morecould be so much worse, but I'm thankful it's not!!

I love love the wait in line feature here. All you is checking in from your phone and they will…read moretext you when it's your turn makes waiting way easier. Also, I've found the staff to professional and courteous.

First off, I have to give Kudos to Jacksonville, to Florida on their wait in line feature text…read moreoption. It was super easy to enter the virtual queue to get a replacement title. Once I got there I was seen within 5 minutes. The person that helped me was Melinda. She was super informative and got me exactly what I needed. Thank yall for making this process easy!

Organized, Lady at front desk was very personable. She was easy to talk too. I glad I finally took…read morecare of my business at the DMV.

I gave the lady at the front my phone number. She could not get it right, but said I was put in. I…read morewaited an hour to be told I wasn't in the system. I never te eived ANY texts. Instead of accepting blame for not being capable of doing a simple task or even apologizing, she acted like it was my fault. She should have had the capacity to say I'm sorry and insert my number near the front of the list instead of telling me it is my choice to rejoin the END of the line again. I shouldn't have to wait all over again for her mistake AND there is no choice! If there was a choice, everyone would opt to use any place other than DCTC offices.

Honestly one of the better collectors offices. They are easy to navigate, as long as your bring…read moreeverything they tell you need to bring for each services you need to take care of, your process if pretty quick. They have a new text to get in line system which was awesome. In and out under an hour for a new drivers license.

The first day, December 5th, We were checked in by an African American woman with braids and…read morebleached hair. Sitting in her chair behind the plexiglass, She was totally uninterested to the point she never even looked at us. Asked her questions took our phone number and told us to take a seat. All without any indication of welcoming. We waited an hour and a half and with three people ahead of us we were told the system went down state wide. Come back tomorrow. December 6th, same person same attitude check in. Same thing, took our number and told us to take a seat. When I used the "join the Line" text to get a status it indicated they were on appointments only. When I checked with reception, same woman, same treatment, she said since we had been here the previous day she moved us to the appointment line, but would not tell us when the appointment is. "Just sit down and wait" were her instructions. THEN WE GOT TO COUNTER 9 and Precious. Precious was the polar opposite of checking woman. Precious was kind, smiling, friendly and efficient as well as expedient and kind. I I would give Precious and a . But I leave the overall at because the supervisory element allows customers to be treated as cattle through the shoot. I know this because when I spoke to a supervisor she defended the checkin woman instead of apologizing and indicating she would conduct further training on customer greeting and amiability in the process. This is the South after all. Isn't the south known for hospitality?

I live in Colorado and got a delinquent notice for unpaid real estate taxes. I was frantic because…read moreI pay my bills on time. The problem was that I haven't gotten a bill and the bill was going to the renter. The woman who helped me, Jamie Czekalski, went above and beyond to help me. She helped me figure out where I was on the delinquency and gave me the link for changing the address so that bills would come to me. I was nervous about what might be the worst case and she relieved all of my fears and anxiety. She is my hero of the day!

Very excellent service. Renewed my tags online and went in to pick them up. I was in and out in…read moreunder 5 minutes. Front desk ladies were very nice and helpful!

One of the friendliest DMV's I have ever experianced. Even when it's so crowded that seats in the…read morewaiting area are not available the employees are still helpful and doing this jobs. The waiting area is clean as well. This is not the DMV of the North.

This woman was mean and created problems on my address. I asked what I needed. I was told by the…read morecentral operator. Came back with what was requested...then, it of nowhere, this woman became mean spirited and asked for all y change of are information...when I wasn't trying to change my address. Then I had to give her the documents or go get them and come back. Weird , man, unnecessary.

Awesome Person Fun, funny, God fearing. A great decorator and full of energy. She is no stranger to…read moreno one.

Horrible wait times here. Also drive through doesn't allow debit or credit only cash or check…read more Doesn't make any sense to me really should allow other forms of payment outside. It is the 21st century after all. I also don't understand why they have all those windows but only a couple of workers at a time.

Office in the Clay County administrative building in Green Cove Springs is fast and friendly;…read moremoving to Fl from VA, I was really impressed! The first time I went for my new license and literally just walked in and got my license in record time. I did have to come back for my tags; my VA insurance wasn't accepted in FL. Even though it was a little more crowded the second visit, I was still in and out in 20 minutes. The VA DMV could take some lessons from FL! Thank you!

Had An amazing experience today. Came in for an id renewal and vyanny took her time and notified me…read moreof a couple other things that appeared- took care of it all in one swift appointment and walked out feeling grateful for the diligence

I love the way Florida systems work! You can either book an appointment online or just show up and…read moreget taken care of fairly quickly! I was in and out within the hour and they call the last four digits of your phone number which is pretty cool