Wow I'm so so grateful for my hair stylist Pablo ! We started working together a couple of months ago with our first consultation, he has helped me achieve the look I always wanted with my hair. I'm so glad the Gleam team assigned me to Pablo because he definitely was the right fit for my stylish needs ! He is super friendly and always knows what he is doing with my hair. I'm always looking forward to see him because obviously he helps my hair stay in shape and every time after he does his work my hair looks better than ever before ! I'm so glad he is my hair stylist and he helped me get the look I always wanted ! Thank you Gleam and Pablo :) read more

UPDATE #2: they have now made a fake number to act as the FBI to lure me into so trap. Screenshot is attached I was shocked at my hair trauma experience as well as inappropriate and disgusting behavior by the staff. Especially after the reviews I saw online. I had scheduled an appointment with Miguel to get JUST a partial highlight, as I informed him I have K tip extensions that I get taken care of elsewhere for years. The whole appointment Miguel is asking me to go on dates and telling me he could just do my hair at my house next time. That behavior was actually the least of my concerns. When my hair was done, I left the salon with normal highlight touch up, at least I thought. My hair looked slightly thin but I didn't think much of it since it was styled. The next day my 25 inch extensions had zero volume, and the beach waves were completely gone. I texted Miguel the next day asking him if he put a hair masque on my extensions and he told me "yes I put a conditioning mask and didn't charge you". I have NEVER had any extension problems before because I know as a client, not to use this type of treatment on k tips. For the Slovak K Tip extensions I have, they are very very thick and volumous and conditioning treatments thin and ruin them. I was NEVER asked about the mask and never gave consent for this. I was not even being told that I was getting a treatment put into my hair. When I called the salon to speak with the "manager" Angie, I told her what happened, asking for a resolution to my $3100 extensions that were ruined. She interrupted me several times saying "are you done talking yet" then hung up on me out of her anger for not understanding how expensive my extensions are. It has been only 5 days since this appointment and I have now had 7 -K tip extensions come out of my head as well. The reviews on here are great for when they actually do their job, but the unprofessional approach and lack of accountability and to make things right, is where this salon lacks their true credibility. I would say solely after this type of interaction, their licenses are at risk. UPDATE: it has been 12 days after my appointment and I have lost a total of 15 extensions from my hair, in the last 12 days. Gleam also messaged me on Instagram to take down my reviews to give me my refund on my highlights read more

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Gleam has the most beautiful atmosphere. Maggie is an artist with color and also provides great advice on hair care. She also trimmed my hair and added so much volume. The massage chairs at the sinks are incredible. I would highly recommend Maggie without reservation. It doesn't get better than this. read more

The perfect salon in South Miami. Locally owned, experienced and super friendly. Great color, cuts and beautiful blow drys. Milaine and Marouen are fabulous! read more

Gleam Hair Studio - Comfortable color bar - Hair Salons Near Me - Miami, Florida

Maggie is amazing! So good with highlights and very detailed when it comes to her approach. Great salon, clean and everyone is very friendly. read more

Been here twice now and absolutely love this salon! Not-your-typical-fake-Miami-vibe. The entire team here is friendly and welcoming, the salon is spotless, and the location is wonderful. Even though you're in the middle of downtown SoMi, parking is also easy and plentiful! I also love that you can book your appointment online which is fantastic for habitual procrastinators such as myself. A++ happy I found this awesome new hair spot in my neighborhood. read more

This salon is fabulous. They have massage shampoo chairs!! But I came to them bc I absolutely adore Lorena!! So excited she's in South Miami now! She always nails exactly the cut and color i want - she totally gets it and doesn't take 3+ hours to get there!! Excuse the silly photos, this is the freshest cutest summer cut! Thanks Lorena! read more

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WTF GLEAM I'll take some of the blame here with this one, but hear me out. I called to book an appointment for a full head balayage. I was seeking a last minute appointment for the following morning and was thankful they said they'd fit me in. I'm assuming that means they're squeezing me in for a balayage like I asked. Negative. I show pics of what I want which was a pic from a client that had gone to their salon and gotten a balayage. Disclosure: I'm aware everyone's hair is different and based off of the last time I had balayage done will determine my results. I've only done balayage 2 or 3 times and I really don't know a lot about hair. The technique that was being done on my hair was different, but again I don't know much about hair and assumed there are different ways to do balayage. I now know what was being done were HIGHLIGHTS. Towards the end, my stylist made a comment that there wasn't time for a blow-dry because I was only booked for highlights. THIS IS WHEN I SHOULD HAVE KNOWN. But from my perspective I'm thinking oh he accidentally said highlights because not once during the booking of the appointment or the initial discussion before the process was the word "highlights" used. In the moment I'm also thinking - wow I've never left the hair salon without a blow-dry, but I'm lucky they took the time to fit me in. Not a big deal. (I mention the blow-dry because that's why I left the salon with wet hair not realizing how it actually turned out. Not having time for the blow-dry was understandable and not the issue) I'm honestly so upset with the way my hair turned out. I am not a fan of the look of chunks of my natural brown hair and then a bleach blonde highlight. I feel embarrassed that I don't know more about how balayage is supposed to be done vs. highlights because I would've spoken up immediately. From what was being done, it was looking like there was going to be so much blonde. I truly believe this was just a fluke thing because all the reviews and pics I saw of other clients looked fabulous. The salon itself was such a nice place and the experience I had while I was there was nothing short of amazing. I'm just not sure how booking a BALAYAGE got translated to HIGHLIGHTS. Again, I'm putting part of the blame on myself for not calling the salon immediately, but I booked that appointment right before leaving for vacation for 2 weeks, so I just tried to push the whole ordeal to the back of my mind. read more

It's amazing what a talented hair stylist can do for your self confidence. I had a string of bad haircuts and was feeling really low about how I looked. I booked with Tish a month out bc she is always pretty booked but it was worth the wait. She is truly a master hair stylist. She softened my haircut without taking off length which was what I was afraid of. I am excited about becoming Just wanted to update. Tish has also worked pure magic with my highlights. Throughout my 15 plus years of highlighting with various other stylists my hair has always turned brassy. This is the first time in my life where I've been able to maintain beautiful non brassy highlights all thanks to Tish's magic. She's an incredible stylist and I am so thankful to have found her read more

After almost a year and a half of searching for a stylist, trying multiple salons from the mid level to completely high end, I found a balayage queen! I had dark brown hair, and was told by many stylists that "it'll take time" and "you need 3 sessions" to get the color you want (which was a brown balayage with ash blonde vs amber). But even after multiple sessions, the blonde I wanted in my hair was amber, even slightly orange. I met Jennifer and let her know my hair story and everything I was trying to achieve. It was a long day, with a lot of "babysitting" involved, to ensure the right process for MY hair. She was friendly, patient and was the only hair professional to get the job done! I finally found my salon . Thank you Jennifer for everything, and for understanding the science of hair color! read more

Gleam Hair Studio - From brown here to my balayage dream come true! Thank you Jennifer. - Hair Salons Near Me - Miami, Florida

I had a very unfortunate situation happen to me on Friday with a hairstylist I had been going to for years. I had mentioned to him I wanted to do an ombré balayage to my hair. It was a disaster! You could see the separation between the colors, some highlights weren't completely painted, it was just a mess! I wanted to CRY! My hair has always been a huge deal for me given that I have so much of it! Anyway, a lot of patients at the office I work in have recommended we go to Gleam Hair Studio so I gave them a call as soon as they opened on Saturday morning and Carole answered the phone. Very attentively she listened to what had happened to me and put me on hold to try to accommodate me that same day. It's very hard to get an appointment here, some stylists are booked months in advance! But she was able to book me with Peter. When I got there I was greeted and sat immediately. I explained to Peter the problem I had and he explained everything that he would do to fix it. Any stylist can cut and blowdry hair, but it isn't the same when you KNOW about colors and how to get the perfect shades. Well Peter is a pro! Very skilled and professional! Everyone there is very attentive and kind. You feel cared for. Which is very important! I was so happy I was able to go in and get my problem fixed! I should've gone there to begin with! But stuff happens! And the outcome was GREAT! Now, it isn't on the cheap side, but you pay for what you great which is pure perfection! Today at work a couple of patients asked me for the information because they really loved the worked Peter had done to my hair! read more

Gleam Hair Studio - Ombré balayage by Peter - Hair Salons Near Me - Miami, Florida

It's sad to write a bad review after being a client for the past 4 years. Everything was perfect when my hair was done by Peter. As soon as he left I started doing my hair with Tish. First time was ok, second time not what I expected but my wedding was coming so I decided not to get it fixed. But third time was terrible. I came to the salon to get a balayage and left with some really bad highlights all the way to my roots. Customer service is great, immediately booked an appointment to get it fixed. Went next week to get it fixed but it still was not perfect. So came in for a 3rd time in a month to get it fixed. Not happy with the result. But didn't wanted to get it fixed again. Ended not having a balayage and having really bad $380 highlights . Paid $380 for this and a toner (never needed one before). So sad I have to look for another hair studio. read more

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Responding to Carole's comment on my review (the business owner): it is not a twisted review. It is what happened and I wanted to let others be aware of what happened to me and my experience at gleam hair studio. The fact that you feel a certain type of way of my review, I cannot sit here and lie and apologize to you because I have not said anything wrong or offensive towards your business. The fact that I wrote the review now and not when it happened was because I was never into yelp and I just recently started actually writing reviews to places I've been. But I don't need to give any explanations to you. If you really are the owner then I'm sure you know who I am and what happened that day because there was a lady there who was the "owner" who apologized for what the hair stylist had done. I'm not sure if it was you as I cannot see your picture. Like I said I can't sit here and apologize for a certain way that you feel about an experience that I had in your business. Only word of advice to you is please make sure your hair stylists know what they are doing! This review is based on my experience back in January. I couldn't get an appointment with my hair guy and I couldn't wait (had to go on a trip), so I called around and asked around who had availability for the same day. I came across gleam hair studio and they told me they had an opening right away. My hair was already blonde and it was long I just wanted to retouch my balayage. I got to gleam hair studio and I asked for the price. They told me to hold on. I waited about 5-10 minutes before the hair stylist who was attending me decided to ask if I was gonna cut my hair, I said yes and she just chopped off my hair and started applying bleach before even giving me a price. I asked again for the price and the girl finally was able to come back with the price. The price was 570$!!!!!!! For a balayage touch up and hair cut. Can you believe that?! That is ridiculous. I said well maybe it's worth it. I arrived around 2 pm and left around 9 pm from that place. While I was there apparently there was a "yellow line" from my roots growing in that they were not able to remove. My hair stylist Renee kept asking others for help. It was ridiculous, if you don't know what you're doing, don't do it! When I was done I didn't like the results much but they weren't so bad and there wasn't much I could do about it. When I got home and actually was able to see under good lighting I was definitely not very pleased with my results as I wanted to retouch my balayage and the hair stylist basically did whatever she wanted. She made my hair an ugly white color in the bottom and on the top there wasn't even dark roots, it was a caramel color which definitely is not a balayage. It looked so wrong. Then when my mother in law saw my hair she said it was patches of color of yellow and white and a caramel color also that my hair was cut terribly. When I finally was able to see the back of my head (I took a selfie in the mirror backwards), I saw the terrible work they had done. TERRIBLE! Attached is the picture. I called and complained all they could do is offer me for the SAME person to fix my hair. (Definitely not pleased)..... I went back and fixed it although she didn't fix it much and she also apologized for the work she had done and she said it was 9 pm and that she was kind of in a hurry to get out of work.. ridiculous! She messed up my hair because she wanted to leave work, coming from the same lady who told me she had over 20 years of experience, must me bullshit. 1 months later I went to my hair guy and he was finally able to really fix the problem. I will never return to gleam hair studio!!!! Stay away!!!! read more

Gleam Hair Studio - The terrible work of these people ! - Hair Salons Near Me - Miami, Florida

Love this hair studio! The staff is always friendly, courteous and professional. The salon is very pretty inside and you will definitely enjoy the hair washing stations. They have massage chairs, relaxing TV images, and the ladies work wonders on your scalp. My hairdresser is Tish and she's amazing! She's been doing my color and cut and style for years now. Love her! The other stylists are also very knowledgeable and they're up to date with the new trends. read more

I have been going to Gleam Hair Studio for several years now and have always walked away feeling amazing! Had a cut and balayage done by Desi and she did not disappoint! Super sweet and talented. She knew exactly what I wanted and walked me through the whole process. Not only Desi but the entire Gleam Team is TOP-NOTCH. What made the experience even better was the COVID policy in the salon. Everything is wiped down between clients, temp is taken upon arrival and seating is set up so you are able to maintain a safe social distance while you are there. If you are looking for a beautiful atmosphere, knowledgeable stylists and GREAT HAIR then Gleam Hair Studio is the place for you! read more

I have been through several South Florida hair salons looking for someone who knew how to cut my thick, wavy/curly hair in a way that I loved. I have also been on the search for someone who could get me back to the shade of copper red hair that I used to have. Carole and Renee worked together to get me a beautiful shade of copper red that looks like something you'd find in nature. And Carole did a beautiful job with my haircut. They definitely know what they're doing. The entire staff is friendly and make you feel at home. I highly recommended them! read more

Gleam Hair Studio - Hair by Carole and Renee at Gleam Hair Studio. - Hair Salons Near Me - Miami, Florida

Booked a haircut for myself and both my daughters using the online scheduler on the Gleam website. Gleam then sent me an email to confirm about 48 hours before the haircuts. Two hours AFTER I was confirmed for all three appointments, I get a call from Gleam saying that they were so busy the day I was scheduled that in order to keep my ALREDY CONFIRMED appointments, that I was going to have to pay full adult pricing for a cut and blow dry for my 7 and 9 year old daughters. . .JUST BECAUSE THEY WANTED TO MAKE MORE MONEY. That was the only reason. Extraordinarily stupid and disgustingly selfish. BAIT AND SWITCH!!!!! BEWARE!!!!! THEY WILL DROP YOUR APPOINTMENT IF THEY CAN MAKE MORE MONEY ON SOMEBODY ELSE!!!!!!! **** Here's a note from the reviewer's husband; I had one haircut previously with Tish and was very happy, I had planned to be a loyal customer for a long time, but what happened today was beyond the pale. I was personally offended not just by the incredible unprofessionalism but by the very clear implication that we were not valued as customers. So, bye. Pretty sure there might be another hair salon somewhere. read more

Went in today for a color correction due to a balayage gone wrong from my old hairdresser. Nikki did an amazing job and I couldn't have asked for a better result! Felt so confident leaving the salon today, thank you! read more

Renee was amazing!!! I showed her pic of the color I wanted and she was able to color my hair just like the pic. She was very attentive told me all the step she was taking. The salon is great and feel very comfortable. read more

Gleam Hair Studio - Hair Salons Near Me - Miami, Florida

Once again, Renee exceeded my expectations! I really wanted something different from my natural so she recommended me to go a little darker. I am so happy with the turn out and will always be returning to Gleam hair studio. read more

Gleam Hair Studio - Hair Salons Near Me - Miami, Florida

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May GOD bless Gleam Hair Studio and all of their stylists. The studio is owned by an amazing woman, and expert in all that I wanted in my hair. I came from another salon that was willing, but unable to accomplish what I really wanted. I needed a real Balayage..one that looks like nature created it. I expressed what I wanted, and I trusted Carole to achieve it. She definitely did. Not only did she do it, but she did it with such a casual and delicate touch. I am so grateful for Carole. Thank you so very much for ensuring that I was happy. Your immediate contact once you call, is usually Gina. Gina is the salon manager, and she will direct you and assist you with all of your needs. She is exceptionally sweet and professional. All of the stylists there are highly qualified and hair experts. The atmosphere is so relaxing. The studio is beautiful, accomodating. They have so many assistants all over the studio helping, and serving, water, coffee, etc to the clients. They want to ensure that you are happy and relaxed. Very classy Salon, full of hair experts! read more

I moved to Miami from NYC about 1 year ago and have been on a salon search ever since. I hoped Gleam might be "the one" but unfortunately not. I have blonde hair (natural brunette) and get a full set of highlights about every 3 months. I called Gleam for an appointment and said I wanted a master stylist who was experienced with blondes. I was set up with Tish and assured that she's especially good with blonde highlights. I already had pretty light blonde hair, but wanted to go for the latest icy blonde look. The end result was not good. The lower half of my hair was the color I wanted, but the roots and underneath of my hair was very patchy and orangey in places. I didn't notice the roots while sitting in the chair, but when I got home and took a better look I immediately contacted Gleam with a picture and said I would need to come back in to have it corrected. Even though I spent $500+ and everyone was very friendly on my first visit, after I expressed dissatisfaction I received the complete opposite treatment. First, they asked if I could wait until 5 days later to have it fixed. Why would I want to wait that long with messed up hair? I pushed for an earlier appointment and went in the next day. No one greeted me, the owner Carol who had been so nice the day before completely ignored me and didn't acknowledge the issue. Tish fixed the problem areas, but to be honest the color job just isn't good and I still have orangey tones to my blonde. The whole situation was extremely uncomfortable and disappointing. I can't speak for the other stylists there, but I wouldn't go back or recommend Gleam just based on the complete lack of customer service I received. read more

I'm a complete Hispanic brunette and I've envied and drooled for blonde balayage but couldn't find anyone that could get the blonde right so I gave up. But then I heard about Gleam and THEN I came across Shlomi from their Instagram. Newish to Miami and transformed my hair from dark brown to blonde in one sitting (and even managed to do it with my drugstore bottle dye job! LOL whoops, didn't know how bad that stuff is for your hair and how hard it is to lift) while still keeping my hair healthy and soft! He's a magician. read more

Gleam Hair Studio - Love! Thank you Shlomi! - Hair Salons Near Me - Miami, Florida

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I did my hair with Pablo today and I'm in love!!! Pablo understood what I wanted and went above and beyond to perfection!! Everyone was very friendly, Jackelim and Pablo worked on my hair, washing etc and both were very lovely! The prices are decent - not inexpensive but not exorbitant either. I'm very happy and will continue to go here with Pablo. I wish I would have done a before and after to prove how amazing my hair came out! read more

I called gleam about 2 weeks ago for a consultation. I spoke to Bella who is a sweetheart and scheduled me with Tish. When I arrived Bella greeted me and was so warm and friendly. The salon is very chic and trendy. Clean and neat. I was immediately sat in a hair station and then met Tish. Tish was just as friendly and professional and sweet as Bella. We spoke as she took a look at my hair. She listened to my current issues with the hot mess, that wast current hair situation. I mentioned I had photos and we must have looked at 10 different photos that all had some aspect of what I wanted. Tish was clear and concise in what her plan was. I booked my appointment and just left from there today the happiest girl in the world. Not only did Tish once again confirm we were still on the same page but the owner, Carol, also introduced herself and gave her professional opinion as well. My hair was a bad mixture of streaky white highlights and a very bad attempt of balayage. The cut was completely uneven and the bangs. Smh. The bangs shall not be be mentioned. Tish used her magic and precise touch to blend and create natural looking dimension on my hair. She fixed the cut and executed the new cut I had in mind, perfectly. At the end of the day this truly was a 5 star experience and Tish has a client for as long as she'll have me!! Thank you gleam! P.S. The massage I received from the girl that washed my hair was by far the best massage I've ever had done on my head. Period. read more

Gleam Hair Studio - My hair after Tish the magician put her hands on it!! - Hair Salons Near Me - Miami, Florida

I don't normally write reviews but this was one I had to finally get off my chest because after a few months, it still really bothers me. *This is not a reflection on Gleam and the other hair stylists, as I have seen very good work come from them.* I went to Gleam because my hair stylist had recently moved and I was looking for a new one. I had heard great things from friends about Gleam, so thought I would give it a shot. I was placed with Renee. My hair was dark brown and I wanted balayage. I told her about my hair history so she would not have any surprises, and she seemed wary, but I trusted she would know what to do. After over 8 hours at the salon, many of those with foils in my hair, I ended up with an extremely splotchy balayage that was very brassy. She seemed very unsure about what to do and I could see on her face that she knew it didn't turn out well. I mentioned that I saw some very blunt areas that weren't well blended, and her solution was to dye it back darker. At the end, my bill was close to $600 which I felt was astronomical for any salon, especially for one that has a stylist that I feel is not well trained or confident in her work. I had multiple people tell me when I got home that my hair wasn't done well and that I should go back and say something. Unfortunately, I am very timid and rather just sweep it under the rug although it was very difficult after spending so much money. I waited to write this comment because I gave her the benefit of the doubt. I understood that I had box dye in my hair that was growing out that may make it difficult. BUT, shortly after, I went to another stylist to fix my hair because I constantly had to curl my hair to somewhat hide the uneven blending. I told her my same hair history, and she had no concerns. I was there 2.5 hours, spent almost half the money, and came out with amazing, well blended balayage. It showed me that hair coloring really is an art, and that I shouldn't have settled for what was done to my hair that day and for that price. I don't doubt that Renee can be a good hair stylist, but I don't think it is appropriate to have a hair stylist do a technique that she is not comfortable with at such an expensive salon. I am not writing this to hurt the salon in any way, just as constructive criticism for this not to happen to any more people. read more

Gleam Hair Studio - Left - Hair by Renee Right - Hair done elsewhere to fix balayage - Hair Salons Near Me - Miami, Florida

The staff and service was great. However I wasn't too thrill about my haircut--I probably should've been pickier and more specific with my stylist. I probably won't be back. read more

I honestly have to say hands down one if the best hair salons I've been too, i made my appointment with carol .. yes it took me like 2 months but I don't regret my hair came out beautiful I'm in love. The price it's a bit pricey but you get what you pay for this people are really kind and professional I would recommend . read more

I've been coming to Peter for years and he consistently gives me an amazing haircut. Seriously, best cuts I've ever had! Edit: So Peter is gone, but do not fret! Stanley is just as good at men's haircuts. You honestly can not go wrong at Gleam, they only hire the best of the best read more

This was my first time in Gleam, but definitely not my last!!! I loved it, from my experience speaking with their receptionist, to my amazing stylist Nigel!! Love, love, love!!! Go see them! read more

Yesterday was my first, but definitely not my last visit. My hair was in Tish's hands and she was/is amazing. She took the time to analyze and ask questions as to what I wanted, and the end result was beyond fabulous (color, cut and stule). She also gave me great advice on how to properly care for my hair. Thank you so much Tish!! read more

The multitalented Renee Barnes is absolutely one of a kind. I travel all over the world and I've never seen such an exceptionally talented woman. From the haircut to the color, Renee transformed long frizzy badly rusted, orangeish tinted hair into a healthy glowing crown of gold with life. She is such a professional and a true artist and I would return in a heartbeat.. in fact probably it's a mistake to even share with you all of this. Because let's face it.. you most likely will (and should) take my appointment time. I wish I could actually express to you how happy this woman's vision and talent makes me. Enjoy!! read more

Jennifer came highly recommended!! I went to the salon with confidence and trusted her 100% with my hair and any recommendations she had. From the moment I arrived she was so sweet and attentive, and the service in the salon was fantastic. The environment was relaxing and the staff was very friendly. This being the first time I do a balayage, i was nervous, but had complete confidence in her. I absolutely LOVE my hair and have received so many compliments. Jen is absolutely amazing and with great certainty I highly recommend her and Gleam Hair Studio. read more

Best haircut ever with Tish!! love her she understood exactly the look that I was looking for.. Everyone is super nice and professional. a very cool vibe. Love it !! Can't wait to my next haircut read more

My hairdresser broke her leg, and I was in dire need of a haircut. The only other person I can trust with my hair is Peter!! If you are in doubt, and don't know where to go... Stop your search and COME HERE! It is pricey, but well worth it. read more

Gleam Hair Studio - Had to duck face it lol. - Hair Salons Near Me - Miami, Florida

This review is based on my first visit to this amazing salon, but it won't be my last. Starting with the initial phone call I made inquiring about the stylists, prices and details. The way I interacted with Gina, her phone etiquette impacted positively on my decision of making the appointment. I was a little nervous because I chose this place just based on good reviews therefore It felt as I was going to a "blind date" with my new hair dresser, Rene. Gina welcomed me ( I was on time) and took me to the chair, no waiting, Rene came right after and that was an instant click! Rene took her time to listen to what I had in mind, gave suggestions, gave me a final reassurance of the style, making sure that I was in total agreement. ( I really love our interaction and her attention to details, not rush, no stress). The final result was amazing, my hair looked exactly the way we decided that it was going to be and I ended my visit being a very satisfied costumer, ready to return when I need another service performed. Overall, Gleam Hair Studio is a Plus ten salon, the owner was there and we also engaged in a very nice conversation, I noticed that everybody smiled, the decoration and cleanness are impeccable, Rene was knowledgable and fabulous and Gina is absolutely wonderful. I am very happy that I found the read more

It pains me to write this review because I really like this salon. However, I had such a bad experience with 'Schlomi' that I felt it was important to share it. I have been to the salon several times before with another stylist who was amazing. Unfortunately, they left and instead of trying someone from the staff, I tried this guy. To start, the owner of the salon was running the front and when I walked in said to this guy, your client is here. That's it. Not a hello, or how r u doing? Or even a welcome. Usually, the person at the front is really warm. This was the first time I have dealt with rudeness there. But I thought, ok, maybe it's a weird day. It so was. He didn't introduce himself, when I sat down he said 'what do you want', when I told him i just wanted the same haircut as before it had just gotten long and then said 'or if u have any ideas...' he said literally 'yeah that's fine'. And then the awkwardness started. There seemed to be some confusion about whether he would wash my hair or the person that usually washes my hair. Literally, it seemed like people were ignoring him. The vibe in the salon was very very strange. Either they had all just had a fight or everyone hated him that day. Then the cut: the whole cut took 20 minutes and it's not because he was fast. Also, please note that inside those 20 minutes, I would try to ask for something and he would say I DID THAT ALREADY BUT OK which to me is very strange. At the end of this pretty bad experience, the owner once again was at the front. I was going to tip the guy which I always do and he totally left. Didn't say good bye or see ya or anything. I ended up giving his tip to the owner and asking her to give it to him. She didn't even look up at me or ask how was it or anything. At that point, I decided I wasn't ever going back. I realized if the owner is like that, of course this dude was going to be like that. Again, the other stylist are really friendly. I just don't see the point in paying 125 with tip for 40 minutes of an ad haircut and putting up with divas. I have it two stars and not 1 because before when I had dealt with another front person and another stylist this was a five star salon to me. However, not anymore. Customer service people..... read more

Renee Barnes turned my hair of "way too many colors"back to into the pretty me that I am comfortable with. My hair has contrast and isn't brassy. Very happy. Thank you Carole and Renee for being so professional and nice! read more

I've been a client of Carole's for nearly a decade! I've been a brunette, a redhead and a blonde with Carole and she's nailed every single color every single time. I've also had keratin treatments and cuts done by Tish and she is fantastic. The entire staff here at the salon is incredibly talented and passionate about their work. (Stanley cuts my husbands hair perfectly). The salon itself is gorgeous, clean and spacious. 5 stars all around. They have me as a forever client! read more

I've been going to this salon for years. Tish is my person and she is wonderful! All the staff are super nice, professional and they know what they're doing. Tish's been hiding my gray for 4 years now and she's fabulous! read more