Eric Frank was fantastic to work with throughout my townhouse search. I was relocating to the…read moreBaltimore area and trying to find the right place on a pretty tight timeline, and Eric made the process significantly easier. I really appreciated his communication and guidance, especially while managing a move from out of state. I'd absolutely recommend Eric to anyone looking for a home or rental in the Baltimore area.

I rented a condo managed by Bay Property Management for 18 months, and I had to sue to get my full…read moresecurity deposit back. I moved out March 16. The first itemized list of deductions I received was May 7, 52 days later. Their refund check, sent by regular mail, never reached me and was cashed with a forged signature. I sent a demand letter, then filed in Arlington General District Court. The owner paid the balance after I filed. Rent payments were a constant problem. Paying online costs extra. The free option is a mailed check, and they process those slowly. In 2025 a check they said they never received was cancelled and replaced with an online payment. They then deposited the cancelled check anyway, and I for charged returned check fees and a late fee. This winter I mailed January rent on December 19. On January 5 it still had not been cashed, and I was told late fees are not waived for mail delays. Small repairs, like a shelf that fell out of the closet wall and a toilet wax seal, went out for quotes instead of just getting fixed. When the owner refused to put the window screens back, Bay would not push the issue. For a condo building, staff knew surprisingly little about it. They could not answer basic parking questions. Six months in, I learned from a Facebook group that there were stairwell keys I was never issued. If you rent through them, keep everything in writing and ask for tracked mail on any refund.

PLEASE STAY AWAY FROM BAY PROPERTY MANAGEMENT GROUP…read more BMG placed a tenant in my property without performing an adequate background check -- a tenant who never paid rent from day one. Two years later, I'm still tied up in the eviction process. Their offshore staffing model (Philippines) means communication is slow, inconsistent, and often outside U.S. business hours, which only made the situation worse. Their lack of oversight has cost me thousands in repairs and legal fees. I would not recommend BMG to any landlord who values proper screening or timely management

They do not make repairs. Property Managers live in different states, so they can not verify…read moreissues or the repairs. They left my rental wet and moldy until the ceiling collapsed on me. Lied about the time of the exit walk through. Franco their agent broke stuff and urinated over bathroom wall and floor. Only admitted he did it to police. As Angel and Edgar said their agents had not been in house. I have emails and police report.

Terrible service from viewing listing to asking questions about the property. After a month no…read moreresolution on reported problems at the property. Then they said it wasn't their problem and I as the tenant needed to contact the HOA again after a month of inquiry. There was no HOA the email bounced back. Then the tenants were told they needed to provide MORE pictures to the head of maintenance again of the issue despite the listing agent taking pictures for POM, the plumber provided pictures, the maintenance person took and provided pictures and the head maintenance had visited the property 2 days b4 move in and should have pictures. We asked for a decrease in rent for the ongoing issue and/or a phone call. Head of maintenance said it wasnt POMs fault so no decrease. I said well it certainly was not OUR FAULT. We received an email from Melissa to end the lease no conversation. Which we happily took. And from move in to move out ~ 20 days of communication there were more than 86 emails for submission and system response to maintenance requests and over 40 texts. Meld is the system and its terrible. I would not recommend this property mgmt in any way. I forgot we were forced to take an earlier move in date and then attend to no less than 4 different plumbing appointments on our time and dime that all should have been taken care of in advance. And no staff accountability.

Hello, I started working with Peace of Mind back in late June or early July, through Bridges of…read moreStability. It has been a long journey but it all worked out and thanks to Glenn I was able to secure a home for myself and my children. I appreciate him and POM for giving me the opportunity to get back into a home of my own to feel safe and comfortable.

Great experience so far! The move-in process was easy and the staff were really helpful. They even…read morehad a little welcome gift ready for new residents, which made me feel really cared for. The location is perfect for students -- safe area, near shops and public transport, and management actually responds when you message them.

Kendale apartments…read more MICE lots of mice! Bad water pressure Slow to NO to fix things Laundry rooms are filthy and appliances never cleaned Glass missing and broken from windows. "Security" doors don't work and have actually trapped people inside. No dependable maintenance, better not have an emergency! No storage in unit and assigned storage units are filthy and exposed to mice and other crawling things. Before Stork took over it was almost worth the $ because they were the cheapest around. Now Stork is in and it's a mess with half a$$ improvements that really aren't improments and the rent has gone from $935 to $1250.

Nurith pays attention to details, is responsive, efficient, and timely in addressing any deadlines…read more The contractor that she brings onboard also provides quality services.

A good property manager is hard to find. I'd put Next Level Rentals and Realty in the average…read morecategory. Service started out promising in the beginning then concluded sloppily once the end was on the horizon and no money was to be made. There were many belabored emails that just went in circles, offering no resolution and no apology. Two tenants moved out while NLR was managing the property and there were damages unfixed and no deposit credited. For example, after the first tenant moved out we were told to get the carpet professionally cleaned, then replaced altogether in order to rent. The repairs department was the exception, especially the new manager. He stayed on top of the jobs, and communicated before and after.

I became a tenant about 8 months ago and yes they were great about getting me into the property and…read moreI must admit,luv the house 2 months in roaches ! Called them they said i have to get rid of them and these are there damm bugs. They knew it was infested,so just pass it off to there new tenant

From the owner: At Concord we are experts in the local real estate market as well as the rental market. We are…read morecommitted to helping tenants find the perfect property to call home. At Concord we also use our experience to help rental property owners succeed in the rental market and increase the value of their investment.

Absolutely terrible. I wouldn't wish the building I lived in or STAR Property Mgmt on my worst…read moreenemy. Their negligence will put your life at risk. I filed more than 30 maintenance requests with STAR over the two years I lived in their building. More than two issues every month. I had constant issues with black mold and water damage, rats, and worst of all, a piece of my ceiling caved in during a rainstorm -- a massive 30-pound chunk of plaster that would have killed me or caused severe brain damage if I'd been standing underneath it -- due to the building's disrepair. STAR openly admitted that they were just going to replace the ceiling tile to cover the hole and wouldn't do any repairs. This will threaten another tenant's life and safety.

3 years at a property managed by these people they do nothing about nothing they would rather sell…read morea property than fix anything properly in it they Band-Aid stuff to death and it never works properly do not ever rent anywhere that this place manages you have been warned

Pitina is a fantastic realtor and I recommend her fully. She and her team have an incredible…read morededication to her clients and her work and it manifested for me in a process that was very smooth and easy despite a compressed timeline. What struck me the most about working with Pitina and Christina is that they had no hesitation about working late into the night to get stuff done on time. I had several late-night interactions with both of them and that's a level of dedication that's rare. If you're looking to make sure your home buying process runs smoothly, look no further.

A fantastic and kind-hearted agent who diligently helped us in every step of the home purchasing…read moreprocess. Before we met her, we knew very little about buying a house. Pitina patiently educated us about all the steps of purchasing the best house for us. Pitina and her assistant, Christina, were hard-working and timely. Even during stressful times, we trusted them to solve any issue. We just wanted to thank her for all she did. We, now homeowners, highly recommend the service of Pitina and her team.

If you are a landlord seeking property management, DO NOT work with HomeWorks Property Management…read more Initially, I worked with Lizza; she was very responsive, and things were fine. It took them six months to find tenants for my property. I'm unsure what systems they use to do background checks, but it isn't good. The tenants only paid their first month's rent, and after that, they were late and never paid the full amount. Then stopped paying altogether. My biggest issue with HomeWorks is their lack of professionalism. It seems like they use a third-party receptionist, so you have to schedule a call with your actual property manager. The property managers constantly miss the scheduled calls, and getting information that should only take a few minutes can take days. To date, I have had eight missed meetings with Christine and Zaphyr. To make matters worse, the portal is never up to date, so you have to call to know what is going on with your property. It has been a complete nightmare working with this company. Save yourself the headache and find a different property manager.

Stay away from this management company. I have used them for two years now and they are the worst…read morecompany ever. All my tenants constantly complained of not getting the maintenance from these guys. After terminating this company, they refused to pay me the due rent and security deposits of my tenants. It has been over five months they constantly give me the run around. I am now using an attorney and will most likely sue the company. Stay far away.

We stayed at Mt Vernon Flats for five months while relocating to Baltimore for work…read more Roman and his team were fantastic! They were always quick to respond and quick to take care of any issue. The registration, check-in, and monthly payments were all automated and easy to use and navigate. The space was cosy but roomy enough for two of us, and the place was fully furnished with an outfitted kitchen so we could easily cook any meal if we wanted to. I recommend Mt Vernon Flats for anyone needing a furnished place for a week or months.

Wonderful, kind, responsive landlords with very well-maintained properties! Would highly recommend!!read more