Cancel

    Open app

    Search

    Glazing Squad Photos

    Recommended Reviews - Glazing Squad

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Keepout Windows

    Keepout Windows

    (2 reviews)

    Walthamstow

    Amazing quality, incredibly diligent, very honest, solid build, reasonable prices, creative…read moredesigns. I had them put in some lovely anthracite aluminium french doors to the courtyard garden and it has totally transformed the space - even the other builders on-site all remarked at the amazing quality of the KeepOut doors. Lovely, helpful Sales Support at the end of the telephone - helping work through the project and keeping me informed. They were so good - that i contracted them to replace a few more windows - and when I've saved up some more money I will have them back again.

    After the initial survey I decided to use Keepout because I felt the surveyor was very professional…read moreand it seemed like a reputable company. However after I had the measurements taken the issues started. I ordered 1UPVC bay window for the front of the house and two UPVC windows for the back of the house. After the initial measurements were taken I was told that one of the rear windows that were designed for me by the surveyor wasn't actually technically possible. This would lead to issues further down the line. I personally found it hard to understand why an experienced surveyor would design a window that wasn't technically possible. 22nd of March Fitting day arrived and after returning from work the fitters were still there and I found out the following:- Downstairs bay window * Huge gap outside all around the window. The fitters had not sealed any of the outside of the bay window. Water would easily be able to access the interior structure * Hole in the frame by the sill outside again making the interior of the window completely open to the elements. * The mechanism to the sash window was broken and no keys were provided which meant I was not able to open the window * Crack in the trim on the inside which can easily be flexed to show the crack. * Three significant dents or scratches * Mastic has been added before the window was cleaned properly meaning some of the edging has black staining * Trim around the window was not completed properly and there was an edge all around the window which was uneven and untidy. Upstairs window 1. * Window originally fitted upside down (see image, however they did pull the window out and then turn it the correct way up the same day) * No ventilation in the window and there is no space for this to be retrofitted * Scratched handle * Several scratches all over the window frame * The way the window had been designed meant that there was a child lock on the window. Because of the reassess it was not possible to access the child lock and therefore open the window 90 degrees which meant that it did not meet building regulations and was therefore not a viable upstairs window 23rd of March * A fitter returned to put a temporary sealant around the way window to protect it from the bad weather. * The site manager visited to confirm that all of the above issues were indeed correct and that a whole new window upstairs would need to be designed and built 24th of March * New fitters visited the property, fitted the new window upstairs and cleaned up the scratches and re-sealed the front of the bay window * They were unable to fix the mechanism inside the window and confirmed that this would have to be done at a later date. 26th of March * They tried to push me into paying the reminder of the invoice, even though the windows were not complete. At one point confirming they would be taking legal action. They confirmed that they would send someone around on the 10th of April (2 weeks later) to fix the mechanism in the bay window . 1st of April * I realised, almost two weeks after the initial fitting that they had failed to seal the outside of the 2nd window upstairs. The weather was extremely bad over this period and water was able to get into the cavity wall. Due to a holiday period for Keepout, no one was available for a full week until the 9th of April to even respond to my concerns. See image of unsealed window. 9th of April * After returning from their holiday period they returned removed the window, seale it and re-fitted it roughly three weeks of not being watertight 10th of April The manufacturer arrived.. He confirmed the following :- * The bay window mechanism was broken as expected, however the window was also fixed into place and was not able to be opened even if the mechanism was fixed. * It would be several more weeks until the mechanism could be fixed Keepout denied there was an issue with the window being fixed in place. 15th of May * Keepout and the manufacturer returned to fix the broken mechanism . It turned out that the window was fixed in place. The window had been glued using liquid plastic to the frame which meant it could not be opened. * The fitters had to prize the window from the frame breaking the trim at the bottom of the window, however the window was finally able to be opened. 29th of May * The fitters finally came to replace the trim and finish the windows. Summary * It took over 2 months for the windows to be fitted * After the initial fitting I had to take 4 days off work to supervise the work being carried out because of the poor standard of work * They repeatedly failed to notice significant issues with the design and fitting of the windows and it was my responsibility to inform them of the ongoing issues with the windows. * They refused to provide a discount due to the poor service and standard of work

    Express Windows Group Ltd

    Express Windows Group Ltd

    (1 review)

    West Dulwich

    I was shocked when Tomasz Smyck from Express Windows contacted me out of…read morethe blue, nearly 2 years after leaving me with a shoddy and unfinished job in 2019. He apologised for his previous behaviour and explained that he had been going through some problems at the time and would now appreciate the chance to come back, to rectify and complete the work. He asked to come and inspect the job to note what needed doing. We arranged this visit. Apparently, the contractor now accepted and apologised for the fact that my job was left incomplete in 2019. He (and his partner) had reneged on their promises to return and make good the damage caused to my property during the installation (both inside and out), wasting months of my time and causing me great inconvenience and distress at the time. Within a short time, it became clear why he was contacting me again. He wanted me to remove the negative reviews I had left on various internet sites. I accepted the apology and agreed for him to return to repair the damage and complete the job. I agreed to remove the reviews once I was happy with the job. A couple days later, he came back to me and asked me to pay £250, which was the amount I had previously withheld, from the total £1500. I was actually shocked and considered this demand unreasonable, given the background. He had left me in a mess when he absconded from the job nearly 2 years ago and I certainly don't owe him anything! On the contrary, he owes me. I will also need a certification and guarantee for the job. For clarity I requested an agreement to be signed as an undertaking, before the work can proceed. After the work is completed to a good standard, I agreed (purely as a goodwill gesture), to remove the reviews. He refused to sign the agreement and wanted me to pay in advance for the replacement glass. I said I would pay half up front and the balance on completion, but that he needed to sign the document. Please don't deal with this company!!!

    From the owner: We not only sell, we advise customers on the best choices saving their time and money in the long…read morerun!

    A & B Glassworks - Beautiful shower screens

    A & B Glassworks

    (5 reviews)

    ££

    Stoke Newington Central

    This shop is part glass and mirror shop and part framing service. I've had some weird interactions…read morewith both sides of the business, but I persevere because they're just down the road. When I needed glass replacing in a window, I went in here for a quote and the guy exploded at me in anger for not coming in earlier in the day. I've never been told off before for being late as a customer! Anyone would think he was employing me, rather than the other way round! I used them anyway and they sent another guy round who replaced the window glass very quickly, so I don't know what all the fuss was about. (I suspect it had something to do with an afternoon football match.) I have also used the framing service and got a print reframed here for £20-£25, which I was pleased with. But when I went in recently for a quote, the guy handling the framing side didn't seem to know how to deal with more than one customer at once and just ignored me, even though the couple in front were busy browsing and he could easily have attended to me while they were making up their minds. I gave up waiting in the end and went home. A word of warning: beware asking the glass guy about frames or vice versa. I once made that mistake and got told in no uncertain terms that they are not responsible for the other half's business (a tad confusing as they share the shop, so how would you know?!). So watch out for shopkeepers with anger management issues! A handy shop to have on your high street, nonetheless.

    I have used Carlos, the picture framer here on numerous occasions over a number of years. He is…read morefantastic. His advice is always spot on, and obviously has a great eye for art work. The finished product never disappoints. I wouldn't hesitate to recommend him, and indeed often do to friends and family. I don't normally write reviews for these websites but on this occasion I made an exception to correct the impression given by the other reviews. One of which appears to be very old and the other appears to relate to a different company.

    Glazing Squad - windowsinstallation - Updated September 2026

    Loading...
    Loading...
    Loading...