Quick service. Had to wait a bit for the window to be made. They replaced the window in our home to…read morematch a 90s era cream. Everything is black nowadays or maybe white. Cream is hard to find. Thanks for the service! I will recommend to a friend.

Great team from the techs to office staff. I shattered a full sliding door window while weed…read morewhacking and all of the other companies wanted to sell me a whole new set up for thousands of dollars. The Glassman of Columbus was timely with quoting and installation. They were accurate with their work at what I felt was a reasonable price.

I had a last-minute emergency and was able to get my project finished with the fast and responsive…read more I will definitely be using them

Nice phone conversation…read more However, with the stressors we've had I didn't quite put it all together until tonight when finally looking at my receipt that I was correct when I was given a price and then it become much more expensive with so called taxes and fees as the excuse when I questioned them and that's what I'm told. $40 mirror plus $16 and change for backing plus $6 and change surcharge and tax isn't almost $90. Our glass was also packaged up so we couldn't see it upon arrival. I wanted to see it but was informed it's hard to mess up up a mirror during the somewhat awkward in person pick up where we wasn't acknowledged until we hesitantly rang the bell lightly after a long time standing waiting. When we took it out IN THE PARKING LOT it was very dirty with stuff we thankfully was able to see that it was moving off of the glass BUT never thought about looking at the backing. After we was home we removed it completely and with alot of scrubbing we got it somewhat clean. This should have been presented to us professionally and clean and we should have been shown the product before packaging it up . However, they was aware we wasn't planning on using a backing on our project as long as their work looked good we didn't expect anything less as they are a professional business. LOL but the contact paper was put on sloppily and now we have to use a backing. We are afraid if we try to fix their sloppy creases it may ruin the mirror finish so costing us even more from poor work. I tried my best to smooth it myself but the photos shows what I still have that is not as bad as it was but still sloppy. We were taken on around $20 in addition to sloppy unprofessional work. It's our fault we didn't press harder against their excuses on costs. We don't typically get ripped off by local businesses and I'm usually a lot more inquisitive and this is why. Can't trust no one. Hope you enjoyed screwing us. I don't mess with karma however you all do. Glad it's not my karma. Probably should watch our statement close and change our numbers. We needed this mirror to move forward with our project but it only put us further in the hole and more behind. We should have waited for our favorite glass company an hour away from us that we usually use and next time we will. Update: I just read through google reviews to find multiples who was quoted and overcharged. Wow just wow! I knew I wasn't wrong. Crooks!! I expect a 50% refund due to the poor product of what we should have been charged on top also the extra $20 fake fees charged. Around $55 refund expected back to my card. Update: was refunded more than I asked for after an email to the owner. No apologies but lady in office when I called told me it was the owner who I had to of worked with due to the day of the week he's the only one working there then but there was two guys so ‍) but who she believed I worked with on the order and she did verbally apologize for our experience and took care of me based upon the owners email. She was very nice and professional and sent me a copy of the refund receipt.

Had a simple, common sized window break a month ago. Had Scott come out to measure and quote me on…read more3/16. That day, we placed a deposit to order the glass. Scott told me I'd hear back in 3-4 days when the parts come in to schedule, so he could come replace it. Just shy of 3 weeks later and 12+ phone calls and messages left - we still don't know if/when my window will be fixed or if the parts ever ordered to begin with. No one will respond. Receptionist is never available (Kathy) - most the calls go to a call center who cannot assist. When my husband and I have spoken to an actual customer service rep, they claim that Scott will give me a call back in X amount time (next day, next week, Wednesday, Thursday....), and we have yet to hear from anyone. Save your time and go elsewhere for glass issues/repair. Canceling the order and going elsewhere if I don't hear back before end of 3 week mark, as the customer service and follow up has been non existent.

After waiting almost 8 weeks and placing 3 phone calls I still haven't received a quote on shower…read moreglass enclosure after he came to measure. Office staff always sympathetic and apologized and said he would call me but never did.

These guys are great. They did an amazing job on my ezbreeze windows. The vinyl needed…read morereplacement. I brought in the material and they had the project done in a couple of weeks.

Good stuff- they have to order Atria window cuts. Does not meet the 10-3 daily turnaround…read more But we are happy with quality

Do not use this company. Poor installation from subcontractors that the owner does not support, bad…read morecustomer service. call will problems the virtual receptionist just takes your number and the owner never returns you call.

March, 2024, I hired The Glass Guru to replace the cloudy glass in my patio door. They replace the…read moreglass with a less thick piece of glass which changed the integrity of the door. The door is now warped and will not close without using the deadbolt. It also leaks during storms because it no longer sits straight on the threshold - one corner overlaps so that water comes in under the door. The Glass Guru sent a representative in July to look at my door and his suggestion was to use weather stripping which unfortunately will not fix anything since the door is now warped beyond repair. I do not recommend this company to anyone. They do not know what they are doing.

I scheduled a deep clean for my parents home. The owners were incredibly responsive to all my…read morequestions, organized, provided all the details, policies, followed up, and made the process very easy. Now for the cleaning - my mother said the staff that came were pleasant, professional, hard working and took the time to get all the details. She was able to give guidance and preferences but she said they were great independently. They did the job efficiently. I got the oven cleaned and I did visit a few days after and it looked like a brand new oven. I also could tell for the rest of the cleaning like the bathrooms, hardwood floors that they did an excellent job. This was the third company I tried and it really was the charm!

I hired You've got Maids to do a move in clean of my house and a move out clean of my apartment…read more Scheduling an appointment was easy, I spoke to Brian and got scheduled quickly. They've always been responsive to either emails or phone calls. The great thing is the the notifications, leading up to the cleaning. I knew when the crews were to arrive so I made sure I was there to meet them. Both crews were not only on time at the start of the arrival window, but everyone was polite. They did an amazing job cleaning both my house and apartment... no surface was missed and with both cleanings, John, one of the owners came over at the end and walked through everything making sure it was done. Also they are flexible in giving custom quotes if you don't even need a whole house cleaned on a regular basis but the ability to add on things as needed. I am glad to be continuing to use their services for regular cleaning!