So, two years ago, we had our windows replaced, on the second floor. A year after, only in the winter, water was seeping underneath the windows, all six. The tech came out and said it was humidity. So this winter, I got a dehumidifier and a hydrometer, and our humidity is consistently at 40 to 45%. For the second floor, that isn't bad. We not only have water seeping through, but the real cold days have ice forming. I believe this is a result of air leaking through. The caulk is already cracking. Not a happy customer at all. Zen hasn't contacted me back yet either. I don't even know if they are still in business which is worrisome. I don't recommend them. If you do go with them, and you are in ohio, good luck. Updated with a youtube video: https://youtu.be/TeX9oNy5BjQ read more

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Zen windows is a great company to work with. Very efficient work and reasonable price for even just one single window. If I would ever replace any of my windows again, I would definitely come back to them. read more

From start to finish, the entire window buying process with Zen Windows was seamless. Their approach to the 'sales' of the windows is different than any other company. No sales gimmick, people in your home and crazy prices. They are honest and provide a reasonable price from their first estimate. We worked with Matt and he was so informative and helpful- answered all our question and we had a lot. Today the windows and door was installed and the team was efficient and friendly. Bill, who measured our windows, was also very informative and prompt. He helped us with questions and really guided us in the right direction for our needs. All in all, every interaction we had with Zen Windows was 5 stars! read more

Background My home was built in 2000. Windows on the east side of the house had rotted. I thought about doing the job myself with friends who are skilled in window replacement, however, this is the second level of the house. I could only imagine one of us falling out! Plus, you have to dispose of the windows and local trash will not accept them. So I did the analysis: My time x frustration level of putting in the windows x disposal x disposal time. In the end, I said let's find someone to put them in. The Search I went on-line to Google window replacement and found Zen Windows video and Scott Groves. The offer was straight-forward....no downpayment, payment due when the install is done. I have to admit, the name was weird, but as I looked around for some other sites, none were as straight-forward as Zen Windows. I contacted Scott. The Contact I contacted Scott on a Saturday via the video link and honestly, he was on the phone to me within five minutes. We talked and I agreed to have his guy come out and measure the windows. His guy came out, measured, and was gone all in about 3 minutes. Not much to that. I then received a bid for the two windows which was for the top-of-the-line windows. Since this was the first time to do business with the company I thought I would go for the more modest line of windows instead of an upgrade. Cost for both windows installed was $698. I figured, if it was a disaster, that would not be a big investment for me. I took the plunge. The Follow-Up All I can say is it was outstanding. Zen did a great job of keeping me posted as to the status of the windows, when they were delivered and inspected by them, and what day would be best for me to have them installed. The communication was outstanding. The Installation It was raining on the day of the install and they called and e-mailed to ask if we could delay the install, to which I agreed. The weather on the same day broke and they called me back saying if they could still come! Absolutely. They made it to the house within 30-minutes of their call. From start to finish the installation of two windows took less than an hour. They had the window out, new ones up, done. They took the old ones away, cleaned up after the job and instructed us not to touch the caulk for at least four hours. The Look These are all vinyl windows and I will only install those from now on...adios wood windows...inside and out. Quite frankly, unless you are right on top of them you cannot tell the difference between wood and vinyl. They close great, look great both from the inside and the outside of the house. You cannot tell they are vinyl from the outside. I will definitely be using Zen Windows again for some other windows I plan to replace. Outstanding company. They will work with you on your window budget, no high pressure. Really great and the installers they sent for our job were simply the best. Real professionals. read more

Great company to work with! They have done a number of projects for us, all were done very well. They do not collect payment until after installation, that is unheard of in the world of custom size windows! Installers are very experienced and the owner is very easy to work with! Nick Lamatrice Onwer Venice Properties read more

I had a great experience with Zen windows! From the very beginning they were very easy to work with and answered all the questions I had. The job was done quickly and the windows look fabulous! I did have a few minor fixes that I asked them to take care of and they came back no questions asked! I never had any problems getting through to them, they were able to answer all my questions, and did fabulous work! I would highly recommend giving them a try! read more

I had Zen Windows do my windows a few months ago and they were great. Very professional, in and out real quickly. And the price was good too, especially for the service I got. I suggest them to all my friends now, and they've all been extremely happy with results too. Go Zen! read more

We replaced 10 windows in our home. Their pricing was in the middle of all the quotes we received, but the windows were a better quality than most of the other ones. The installation was completed in less time it was going to take the other companies to receive their windows. We did have one window that arrived broken from the manufacturer. It took a little longer than we would have liked to get this last window installed. Dan recognized our frustration and made the situation right. He has a very ethical business model and we loved his no pressure sales tactic. His response was always immediate. He even took the time to call us when he was out of the country on vacation! We highly recommend. read more

We were given a quote for about 25 windows. We told the owner about the number of windows that were required to be tempered. The owner told us the quote wouldn't change. His installer came out to the house to measure the windows. He asked if the owner knew how many windows we needed to be tempered. I said yes. I called the owner to tell him the installer seemed concerned about this fact. The owner said he didn't know about it and that the quote would have to change. I told him I had recorded our conversation where he said his quote was his quote and it would not change knowing we need about 8 windows to be tempered--I even provided him with the exact minute/second mark where we discussed this concern. I told him I would email him the recording. He became upset saying he can't believe I recorded our conversation. Seriously? I called him out on his promise to stay true to his quote while he was trying to change his quote and I'm the bad guy! Wow! What a horrible way to run a business. The next day, I received an email stating he declined to bid on the windows for my home stating he couldn't do business with someone he couldn't trust. Really? He couldn't trust me when he's the one that couldn't be trusted to honor his quote! In hindsight, we're happy this happened. If this guy wouldn't honor his quote, I doubt very seriously he would honor any warranty he so adamantly states to his potential clients. We went with a local window company and are impressed with their product, service, and overall experience! read more

Dan at Zen Windows is a joke... Don't believe anything he says. I too trusted all his promises but once the work was completed his workmen demanded payment and Dan was unreachable. Do yourself a favor and go through someone else. read more

We had a very poor experience with Zen. We had windows and doors installed. The job took a long time to finish and payment was demanded before the job was done . When payment was reluctantly given, the job remained unfinished for a long time. If we have another window or door project we will be using a different company. read more

It was excellent from the getgo. We interviewed three other installers, and had to deal with the salesman coming to our home and giving us the "shpiel" but Dan Wolt used Google and simply called me with information and emailed me the estimate. Easiest one ever and he never said and negative comments about competitors (unlike the three that came to my home). Bruce came out, measured the windows exactly, ordered them and they were here on the appointed day. Very clean crew...I figured on a lot of cleanup after, but there was none! My windows and sliding glass patio door are clear, wonderful and easy to see through. In addition, with the slightly tinted low-e glass, I can stand right next to the windows on a 95 degree day and the heat does not radiate to me. I have already seen an appreciative change in my utility bills. Thank you Dan!!! read more

We just replaced windows in our 19 year old home in New Albany. The service and sales process with Zen windows was simple, easy and totally professional. I was expecting a used car salesman approach for this remodeling project, and it was absolutely the opposite. Hands down the nicest owner and installation crew. We love our new windows. read more

I used Zen windows about 4 years ago for a large picture window replacement. Dan came out and we had a brief informative chat about his product and the cost. No annoying sales pitch, no pestering after. I went with Zen and the installation and product was great! We had an attempted break in about 3 months later. The burglars were unable to get in due to the lock design but did crack the glass in their attempt. Dan had his team out in a few days to replace the entire window. I emailed Dan recently about getting the rest of the windows installed and he had a rep get back to me via email instantly with a quote. Fast, friendly, quality, lifetime gaurantee and local. Love these guys! read more

I don't like to write reviews, but I'm hom get to write this one; I'm a busy father of 3 who owns multiple businesses and have no time to have sales propel come into my home with a bag of tricks and carelessness ways. This is the second time I've used Zen Windows and I base my decisions on 3 things: reputation, ease of process, and price. Zen wi cows delivers on al three. read more

really great company! they installed the windows at my new business, i was able to get an online wuote before they even came out and schedule all on line! which is great, im not such a huge fan of talking to people some times haha ive had my share of bad experiences! this wasn't one of them! 5 stars read more