Nice place, but it's small and small always means limited. But most of the time they have what I…read moreneed because I usually come for this small ware. Of course it's a little pricier but I guess it comes with the convenience when you don't want to go to the big stores and spend too much time.

Great selection of pots and pans. Excellent prices. They were very helpful in making my selections…read moreand ordered an extra cover that I needed. Highly recommend!

I love this place! It has a huge selection of cute & useful gadgets, kitchen essentials, decor and…read moregifts for anyone who loves to cook. I've bought basic coffee maker things here, specialized Mason jar lids, kitchy kitchen towels, peelers, and gift certificates here. THEY ALSO DO A KNIFE SHARPENING SERVICE FOR $8 A KNIFE!!! (Drop off every other Wednesday, pick up Thursday). They have local events from the time to time. Attached to the fabulous Tops restaurant supply store which has a great selection of plates, glassware, pots, pans and more industrial items. My one complaint is that they aren't open late. Kinda wish they did a 7/8 one night a week for that post work stop by.

A small but cute kitchen/baking/hostessing supplies shop in Bay Ridge! I stopped in to pick up some…read morestocking stuffers and enjoyed browsing all the kitchen gadgets and baking supplies (think: rolling pins, parchment paper, french presses, etc.). The owner had a few gift baskets wrapped up at the front of the store. This is a nice neighborhood alternative to the kitchen section of Century 21; I'd love to see more local items sold though.

Had to get something for my house. The staff is very friendly and helpful. They know what I need…read moreto get. I will definitely come back here again if I need something for my house.

I really like to use this store when in need of some cooking utensils or hand baskets. I have…read morepurchased many a item here for my home kitchen and they never disappoint. The prices are reasonable and they cover most of the basics. They dont have cheese cloth which I needed one time. And the supply is limited to basics nothing fancy. They do have a lot of rice cookers and stainless pots and trays for large partys. My last purchase was 4 quart storage container with a lid. I needed to store some chicken soup and stock. The lid was priced seperate and not as one unit as part of the container. Which I though that was weird. Prices are in line with Amazon on most items. Yes I am an Amazon junkie especially when it comes to price comparison. Hey who doesnt love a deal and save mucho dinero by looking online before making store purchases. Yea They dont have oil strainers too...that was my last fetish. Lol These oil canisters from Japan that have carbon filters to strain and clean your frying oil. They are made by Takagi!!

First time at this place in Brooklyn, New York. It was worth driving an hour from New Jersey. They…read morehave everything you need to make cakes. The store is very organized, and the staff is friendly and attentive at all times--they helped us from the moment we arrived until we left. When we went to pay, they even gave us a discount. We left very happy and will definitely come back again. We highly recommend this place, especially if you have a bakery or restaurant. Thank you again !

What a great toy store! I'd buy half the place if I could afford it. Amazing selection, good…read moreprices, and unlike some other reviewers' experiences, the staff with whom I interacted were polite and helpful. The only downside is that prices can be hard to find and they were out of stock on a few too many items.

There was a problem to get the highest speed 4 from the new unit. They responded to my email…read morerequest in no time and phoned me to guide me thru to reset the unit to have speed 4. This kind of customer service is fantastic. Highly recommend this seller and products. I give them 10 stars.

Excellent product and customer service at the Kansas St. outlet. Ms. Yip and Ms. Cheung, we are…read moregrateful for their work in service and scheduling. The installer was fast and personable. If a good performance range hood is what you're after, look no further.

McDonald Paper & Restaurant Supplies is the best! I usually get my order delivered the same day to…read morethe restaurant. awesome pricing on items that are much more expansive with other vendors and very personal customer service. I am so happy I found out about this company, they made my life managing a restaurant much easier.

We are so foruntate to have found McDonald Paper Company. The customer service, from the Sales rep…read moreto the Delivery Driver, has been absolutely outstanding. They have gone above and beyond during this incredibly difficult time, to ensure that we can continue supporting the NYC Hospitals, First Responders and many other essential employees. So lucky to have such a great supplier. We can make the food but can't deliver it without the packaging! Thanks again.

I recently purchased a mattress and adjustable base from this location for over $2,200. The…read morein-store sales process was smooth and the staff were helpful at the time. Unfortunately the delivery experience was frustrating. I was told during the sale that setup would be completed at delivery, but when the first delivery team arrived they said they did not have authorization to install it. This required scheduling a second visit and taking additional time off work. When I called the store to resolve the issue, the manager (Ralph) was dismissive and argumentative rather than focused on resolving the problem or maintaining the customer relationship. The haul-away fee was eventually refunded, but the interaction felt more like an attempt to end the conversation than to actually make things right. I also emailed the corporate customer service address listed online (customerservice@pcrichard.com) and never received a response. The mattress itself is great, but after spending over $2,200 I expected a much more customer-focused experience. Good product, but the way the issue was handled is the reason I wouldn't return

I first ordered a washer/dryer laundry center from Lowe's and had a terrible experience with their…read morecustomer service, so I canceled my order. Then I decided to try PC Richard & Son, and I'm so glad I did. When I called the Bay Ridge location, Mr. B answered the phone. I explained what had happened, and he couldn't have been nicer. He told me he could order me the same unit at the same price, and installation would be no problem. They even offered the same 0% financing option. The whole process was easy. I ordered the unit over the phone in about 15 minutes. PC Richard & Son sent two teams: one to make sure the washer/dryer would fit down my stairs and into the closet, and another for installation. Albert, a Licensed Master Plumber, and his colleague Christian installed my gas dryer quickly and correctly. They were professional and friendly and did a great job. Couple days after installation, Mr. B called to tell me the unit I bought had just gone on sale and that he was refunding my credit card $54.44. I have never had a store call me on their own to give me a refund after a sale. That really impressed me. Mr. B, you are the best. You've earned a customer for life. I also want to mention Ralph, another associate who was just as friendly and helpful. If you're shopping for appliances, skip the big box stores and call PC Richard & Son in Bay Ridge. Ask for Mr. B -- you'll be glad you did!

kitchen counter - intital stage. Helped ups identify counters and review pricing. I thought they…read morewere very helpful with.

Come here if you like being treated like crap. I went to the 60th street location and the guy was…read morerude to me and my wife, as if we were wasting his time on a Saturday when no one else was there. Our questions were about styles and colors. Today I went to the 53 street location and it was a different person but just as much a jerk as the other. Didn't want to be bothered talking to me when I drove out to their showroom. You would be better served elsewhere even if you pay more.