Took a little longer to get parts needed than expected . 3 transmissions so far in different Chevy…read morevehicles. Good people

My transmission gave out in Covington as I was traveling to Dallas Texas in my camper van. It was a…read moreFriday night so I had to wait until Monday for the transmission shop to re-open however the guys all seemed to know what they were doing, talked the good talk, and they quoted a price that I thought was reasonable. They were not able to get the car completed on Monday so they paid for my hotel on Monday night; then they couldn't get it done on Tuesday so they paid my hotel Tuesday night. I thought that would be the end but then the computer would not be programmed, they had to take it to Memphis, and they paid for my hotel room on Wednesday. The car was ready on Thursday afternoon and I have been driving it for the past three days. So far so good. The work is guaranteed for two years and I will go back to Covington in May just to have them check it out. Please note that the address listed in yelp is incorrect. They are down closer to the old downtown area; W. Pleasant Ave and Hwy 51.

This business needs to be responsive for their ads. At a minimum, put up an autoresponder if you…read moredon't have someone to respond promptly to potantial customers. As I have looked over some of the reviews, thos company os never at fault and always seems to have a retort to consumers who are expressing their dissatisfaction. As a reminder, Yelp is a mechanism for us to express out opinions; the voice of the customer must ALWAYS be considered.

I booked an appointment through the website. The appointment time came and went with no one showing…read moreup. I tried to get a response from the text chain that was initiated when I booked the appointment, called 2 different phone numbers I could find online and emailed as well. No response. Then 3 hours later they get back to me and I asked that they still come. The issue with my car was concerning back brake lights that would not turn off and were draining the battery. The mechanic inspected and diagnosed that I needed my brake light switch replaced (also back brake light bulbs were burned out). He quoted me $420-$460 to fix it (that price included the $140 inspection and fuel surcharge fee). That sounded crazy to me so I just paid the $140 base fee said forget it, don't do the repair. I did some research on YouTube and checked out the situation myself, and it turned out to be just the rubber bumper piece that depresses the switch that had rotted and I was able to replace it with a bolt and washer I had on-hand for free. And anyway, if it had been a bad switch, that part only costs $10-$20. I'm pissed that the guy was going to over-charge me and I can't help but think it was because I'm a woman.

Every experience thus for has been top notch. I've taken my own vehicle, and have recommended…read morefamily and friends as well. All satisfied with the end result of the services at 59 Performance. I wouldn't hesitate to send anyone that seeks an excellent end result.

From the owner: At 59 Performance, we're not your average repair shop-we're the shop that never backs down from a…read morechallenge. Locally owned and operated in the heart of Tipton County, we take pride in offering dealership-level diagnostics and repair with real-world pricing and a no-nonsense attitude. From everyday drivers to heavy-duty diesel trucks, we do it all: engine diagnostics, electrical repairs, suspension, brakes, performance upgrades, and even mobile truck and trailer repair. What sets us apart? It's simple-we hustle harder. We don't upsell unnecessary work. we don't delay your repairs with excuses. We diagnose it right the first time and stand behind our work. Our crew is passionate about performance, precision, and keeping your vehicle on the road longer. While other shops play by old rules, we're rewriting the playbook-investing in modern tools, keeping communication open and honest, and showing up for our customers when others won't. Whether you're a local business with a fleet, a family with a daily driver, or a gear head chasing more horsepower, 59 Performance is your shop. Because around here, we don't just fix vehicles-we build trust, one repair at a time.

Had a 1:30 appointment. After sitting in the waiting room for 45 minutes, my car was still sitting…read morewhere I parked it. No communication on the service dept running late or delayed. Asked for my keys and never got a "sorry" or explanation. I'll find somewhere else to get an oil change

Transmission overheated while passing through this town. They got us right in & changed out the…read morethermostat and were on our way in about 1.5hrs. Thank you!!!! Great service here! Highly recommend.

I needed a basic transmission service. The staff was great and vehicle was ready when promised…read more The price was far less than the dealer had quoted. Thank you

My boyfriend took his truck to have his transmission rebuilt 4500 dollars for his transmission to…read morebe slipping gears , also leaking fluid when we picked it up,radio doesn't work but worked fine when dropped off, his exhaust was hanging down, his truck was not missing when we dropped it off but is now would not recommend not worth all that money expected quality work!!!

I co9ntacted these guys to tow/haul my 14ft enclosed trailer that had thousands of dollars worth of…read moremy furniture and exe from Selmer Tn to Sulfer Springs Tx due to me and my family relocating and and these guys took care of it and was very affordable compared to all other companys i had contacted. Above and beyond great folks with a huge heart. Recommended to anyone looking for towing hauling or roadside services of any sort. Lastly I wanna say thank you all for your services and helping me and my family in such stressfull time.

Professionalism, Punctuality, Quality, Value I'd recommend…read morehighly, The gentleman was very knowledgeable and professionally mannered. They came to my home and checked my truck for me due to a noise coming from my engine and transmission area. It was determined to be some converter thing in my transmission and some other part but can't remember the name for it exactly, anyways the gentleman went and got the parts that was needed and had my 2014 Tahoe fixed by the afternoon as too I needed my truck for it being my only transportation for work and college. I cant thank the gentleman enough. +A. Thanks guys

The tires for our jeep were difficult to balance and I understood because of the brand I went with…read more they also had to do the front end alignment. after getting the jeep back the balance was good and so was the alignment. very nice staff here. I think everything I requested was a good price. let me say I haven't been in the area long but will be a repeat customer.

Brought my husbands car in for 2 new tires and an oil change. We paid over the phone because they…read moreclose at 2pm on Saturdays. We picked the car up around 4:45/5pm and headed to dinner in millington in two vehicles. My husband called to day the car didnt sound right and immediately called Gateway to leave a message. He let them know he would be bringing the car back and asked them to look at it Monday morning. We fed the kids and got back in our cars for the 10 min drive home. 4 min in my husband called me exasperated. He said the noise sounded unbearable and the car felt off so he pulled over in a neighborhood and got out his flashlight. That's when he realized not a single lug nut was tightened on any of the wheels. We are hoping they will make this right but it was a very scary experience and definitely cost them our trust with future car maintenance. edited to add... they double o-ringed the oil filter and it's leaking oil. honestly they just didn't service our car properly--really upsetting