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Richard communicated promptly regarding my bathroom project for a custom glass shower install and a custom mirror. He initially rejected my mirror ask to frame 2 medicine cabinets and 2 light fixture cutouts, saying that a mirror with 4 cutouts would compromise the safety of his installers. Honorable. I came back again with the request for a mirror in the shape of a "T" to line up with the the sides of the medicine cabinets. He agrees. 1.8k for the shower, 1k for the mirror. Glass Source installed custom shower glass doors and "T" mirror. The shower glass was solid. However, the cutouts for the "T" mirror were slightly misaligned and larger than the cutout. It's small but this was concerning being a 1k job. The installers said that if the base of my light fixtures do not cover the hole, they will come back and make it right. They asked for payment for both jobs. I was wary but paid in full. I requested he jot down what he said on my receipt. The installer said he didn't need to do that because Rich keeps his word, but he wrote down "the mirror will be replaced at no additional charge if the light fixtures do not cover the holes" anyway. The hole cutouts were too large by 1/4". I reached out to Rich. He responded and came back out to view the first job. I also requested the mirror height include an additional 9.5" and to let me know if there's an added cost for more mirror. It's $40. A week later, Rich and team uninstalls the first mirror and installs the new one. It's excellent; and no extra charges for replacement except my add-on. I hand Rich $40 cash. He shakes his head and says- give it to my guys as a tip. Prior to working with Glass Source, I contacted 3 other glass vendors for bids. Glass Source offered competitive pricing and will honor their word.
After a long Master Bath and Bedroom remodel we got to the final stage of enclosing the shower with a frameless glass door enclosure. Excited to actually use our new shower I called a few places to get an estimate. During the planning process I had gotten some rough estimates but our tile setter referred me to a guy who referred Richard at Glass Source. I called and he was able to come out later the same day to give me an estimate. Richard and his helper came in like pros with their long levels and measuring tape. Richard asked what I was looking for and told me the pros and cons and measured and dictated the measurements to his assistant and he said he could give me an estimate right then or write something up and get to me the next day. I opted for the later and he texted the next day as promised. First impressions are important and I was hoping his quote would come in good because I liked these guys already! They knew what they were doing, they were no nonsense and weren't trying to give me something different (I know that sounds obvious but I did have that happen). Well the quote was great and they even included the coating on the glass for no extra charge. Some places charge extra or don't even mention one. The install time was one week to the day and install went smooth. They were on time and got the job done and left the shower looking beautiful. There was a tiny flaw in the plastic door stop and Richard said he would order another one and drop it off when he got the chance. Might not have been noticed but that's the something special you want in someone your working with. These doors aren't cheap so I appreciate him wanting everything to be perfect for me. When he came to drop off the piece I mentioned there was one small part (hard to get to area) by back of sink that was letting a bit of water out if water sprayed on it directly he was in there with his silicone and fixed it up in just a few minutes!! Customer service at its best. I would HIGHLY RECOMMEND them for all your shower door, mirror and glass needs!
Richard at glass source is top notch, from the estimate to install to the price to the whole project as a whole! He was on time and on point with his price! He was 25% lower than anyone I got a bud from and even lower than that on some bids. Watch out people this industry can gouge you! He does not! He is fair and very competitive with his bids! I called him and he was out the next day mind you I live 60miles from his shop! He came out and gave me a bid and told me that he services anywhere from Vacaville to Tahoe! That's the kind of answer I like, it's hard to get people know a days to come out to we're I live in garden valley, everyone says it's to far, or wants a gas charge! He did not want anything! He wanted to give me a product for a fair price and Deliver it professionally! He did all that and some! From the time he came and gave me the bud to install was 7 days! Great customer service. Anytime I had a question he answered it within minutes of texting or calling! Some company's wanted 2800 for the job he charged me 1500 and had way better customer service than any of the other company's hands down! Thank God I found him! If you need any glass work done he is your man, and I can promise you will not be disappointed! 100% SATISFACTORY GUARANTEED! You want it done right and on time with a great price call Richard he will Deliver, I can promise you that!! Thnx Richard JOHN RODRIGUEZ.....:)
I remodeled my shower stall and had to replace the glass shower door around it. I got a frameless type of door with bronze door trim (shower head fixture not included). $1000 out the door. As expensive as this sounds, it's still cheaper than two other quotes I got in Sacramento. It was all done in about half a day, straight install, no demolishing of the old. I asked for water repellent treatment so be sure to ask for that. It reduces water spots, but squeegee your glass after every use is still recommend! Rich, the owner, was knowledgeable and professional. I was able to schedule a quote within a week, got my door ordered and installed within 2 weeks. He arrived on time and finished within the estimated time. It's only been a few months since the installation, but so far so good. I have no doubt that IF I was to encounter any problems, he would take care of it without hesitation.
I have been using Glass Source for the pass 3 years. As a general contractor, I need to have subcontractors that are reasonably priced and reliably. Glass Source is that and more. Rich and his team are very easy to deal with, always do good work, and leave the clients home clean! After probably 20 jobs they have done for me, I would highly recommend Glass Source for any shower glass projects.
We were referred to glass source from a friend who used Rich on her bathrooms. Rich came and quoted us for our bathroom and started the following week! We were impressed with his numbers and how quickly his responses were. I highly recommend glass source and will be using them again on our next project! Our bathroom is now complete :) thank you!
I hired Glass Source due to their professionalism and honesty. Rich was thorough to answer my questions and provided sample photos of his work. His crew called ahead before they showed up and they did a great job installing the frameless shower door. I think first impressions are dealbreakers and I hired Glass Source because Rich answered his phone right away when I called him and he scheduled an estimate the very next day. He and his crew were very friendly and did a very excellent job! I'd recommend them for sure to friends and family.
1 year ago
2 years ago
I messaged Richard and he was able to come out a few days later to view our bath/tub combo needing glass. He quoted $1600 for a modern slider with one fixed piece but offered knobs/two sliding pieces also. They came out the following week to install. Took about 2 hours. Looks great. read more
3 years ago
Richard communicated promptly regarding my bathroom project for a custom glass shower install and a custom mirror. He initially rejected my mirror ask to frame 2 medicine cabinets and 2 light fixture cutouts, saying that a mirror with 4 cutouts would compromise the safety of his installers. Honorable. I came back again with the request for a mirror in the shape of a "T" to line up with the the sides of the medicine cabinets. He agrees. 1.8k for the shower, 1k for the mirror. Glass Source installed custom shower glass doors and "T" mirror. The shower glass was solid. However, the cutouts for the "T" mirror were slightly misaligned and larger than the cutout. It's small but this was concerning being a 1k job. The installers said that if the base of my light fixtures do not cover the hole, they will come back and make it right. They asked for payment for both jobs. I was wary but paid in full. I requested he jot down what he said on my receipt. The installer said he didn't need to do that because Rich keeps his word, but he wrote down "the mirror will be replaced at no additional charge if the light fixtures do not cover the holes" anyway. The hole cutouts were too large by 1/4". I reached out to Rich. He responded and came back out to view the first job. I also requested the mirror height include an additional 9.5" and to let me know if there's an added cost for more mirror. It's $40. A week later, Rich and team uninstalls the first mirror and installs the new one. It's excellent; and no extra charges for replacement except my add-on. I hand Rich $40 cash. He shakes his head and says- give it to my guys as a tip. Prior to working with Glass Source, I contacted 3 other glass vendors for bids. Glass Source offered competitive pricing and will honor their word. read more
1 year ago
2 years ago
After a long Master Bath and Bedroom remodel we got to the final stage of enclosing the shower with a frameless glass door enclosure. Excited to actually use our new shower I called a few places to get an estimate. During the planning process I had gotten some rough estimates but our tile setter referred me to a guy who referred Richard at Glass Source. I called and he was able to come out later the same day to give me an estimate. Richard and his helper came in like pros with their long levels and measuring tape. Richard asked what I was looking for and told me the pros and cons and measured and dictated the measurements to his assistant and he said he could give me an estimate right then or write something up and get to me the next day. I opted for the later and he texted the next day as promised. First impressions are important and I was hoping his quote would come in good because I liked these guys already! They knew what they were doing, they were no nonsense and weren't trying to give me something different (I know that sounds obvious but I did have that happen). Well the quote was great and they even included the coating on the glass for no extra charge. Some places charge extra or don't even mention one. The install time was one week to the day and install went smooth. They were on time and got the job done and left the shower looking beautiful. There was a tiny flaw in the plastic door stop and Richard said he would order another one and drop it off when he got the chance. Might not have been noticed but that's the something special you want in someone your working with. These doors aren't cheap so I appreciate him wanting everything to be perfect for me. When he came to drop off the piece I mentioned there was one small part (hard to get to area) by back of sink that was letting a bit of water out if water sprayed on it directly he was in there with his silicone and fixed it up in just a few minutes!! Customer service at its best. I would HIGHLY RECOMMEND them for all your shower door, mirror and glass needs! read more
4 years ago
Richard at glass source is top notch, from the estimate to install to the price to the whole project as a whole! He was on time and on point with his price! He was 25% lower than anyone I got a bud from and even lower than that on some bids. Watch out people this industry can gouge you! He does not! He is fair and very competitive with his bids! I called him and he was out the next day mind you I live 60miles from his shop! He came out and gave me a bid and told me that he services anywhere from Vacaville to Tahoe! That's the kind of answer I like, it's hard to get people know a days to come out to we're I live in garden valley, everyone says it's to far, or wants a gas charge! He did not want anything! He wanted to give me a product for a fair price and Deliver it professionally! He did all that and some! From the time he came and gave me the bud to install was 7 days! Great customer service. Anytime I had a question he answered it within minutes of texting or calling! Some company's wanted 2800 for the job he charged me 1500 and had way better customer service than any of the other company's hands down! Thank God I found him! If you need any glass work done he is your man, and I can promise you will not be disappointed! 100% SATISFACTORY GUARANTEED! You want it done right and on time with a great price call Richard he will Deliver, I can promise you that!! Thnx Richard JOHN RODRIGUEZ.....:) read more
9 years ago
I remodeled my shower stall and had to replace the glass shower door around it. I got a frameless type of door with bronze door trim (shower head fixture not included). $1000 out the door. As expensive as this sounds, it's still cheaper than two other quotes I got in Sacramento. It was all done in about half a day, straight install, no demolishing of the old. I asked for water repellent treatment so be sure to ask for that. It reduces water spots, but squeegee your glass after every use is still recommend! Rich, the owner, was knowledgeable and professional. I was able to schedule a quote within a week, got my door ordered and installed within 2 weeks. He arrived on time and finished within the estimated time. It's only been a few months since the installation, but so far so good. I have no doubt that IF I was to encounter any problems, he would take care of it without hesitation. read more
4 years ago
5 years ago
4 years ago
I have been using Glass Source for the pass 3 years. As a general contractor, I need to have subcontractors that are reasonably priced and reliably. Glass Source is that and more. Rich and his team are very easy to deal with, always do good work, and leave the clients home clean! After probably 20 jobs they have done for me, I would highly recommend Glass Source for any shower glass projects. read more
4 years ago
11 years ago
We were referred to glass source from a friend who used Rich on her bathrooms. Rich came and quoted us for our bathroom and started the following week! We were impressed with his numbers and how quickly his responses were. I highly recommend glass source and will be using them again on our next project! Our bathroom is now complete :) thank you! read more
8 years ago
I hired Glass Source due to their professionalism and honesty. Rich was thorough to answer my questions and provided sample photos of his work. His crew called ahead before they showed up and they did a great job installing the frameless shower door. I think first impressions are dealbreakers and I hired Glass Source because Rich answered his phone right away when I called him and he scheduled an estimate the very next day. He and his crew were very friendly and did a very excellent job! I'd recommend them for sure to friends and family. read more
6 years ago
6 years ago
4 years ago
7 years ago
7 years ago
8 years ago
7 years ago
9 years ago
We did a complete remodel of our master bath and the glass shower door enclosure was our last piece that needed to be done. We initially got a quote from Home Depot. That was a nightmare to even get someone to call us back. Two weeks later, their contractor came up with a quote that was just ridiculous so I started looking online for other contractors. Found Glass Source on Home Advisor website and they had great reviews on there so I submitted my request for a quote. Not even 5 minutes later, I received a call from Rich. He was very professional, asked some questions then had me text him a picture of what our shower looked like and he was able to give me a quote right back. He then came out to our house the very next day to do some measurements. We talked again that night so he could go over our options and we agreed on what we wanted and on the price (which was almost half of what Home Depot's contractor wanted to charge). Rich got everything ordered for us on a Monday and in just 4 days time, he was out to install all of the glass for us and it looks awesome. It's very rare to get a responsive and reliable contractor. Rich from Glass Source was the complete opposite of what I've usually dealt with in the past with contractors. If the need ever arises again for a glass shower enclosure, I well definitely be contacting Glass Source and will refer them to friends/neighbors/family when I can. read more
8 years ago
9 years ago
7 years ago
7 years ago
9 years ago
7 years ago
8 years ago
10 years ago
Quick service!! Friendly, professional and helpful! I got everything that I wanted with my new shower door! I love it! Would recommend Richard to anyone! read more
9 years ago
10 years ago
11 years ago
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