I was referred to Jon at Artisan Auto Body by another local business in Buhl over a problem I was…read morehaving with my lift gate. Jon diagnosed the problem and changed the latch. It worked fine initially, then began to have a glitch, which I wanted him to look at. Upon checking it out, Jon offered to refund part of my money, but I wouldn't let him. He took more of his valuable time at no charge to try to find the issue. *But being an autobody shop, he doesn't have the proper diagnostic tool needed. He gave me sound advice on how to proceed should I want/need to. I appreciate the quality work he did in replacing the latch. I especially appreciate his honesty and integrity in offering to give me a partial refund. As a single female senior citizen, it gives me great peace of mind to know I was charged fairly and honestly and that Jon did his best to fix the problem. If I ever need autobody work, this is where I will bring my car and encourage you to also! I definitely give 5 Stars for the service requested, quality & value!

Just had my silver 2019 Ram truck repaired here. Great job on the color match which is very…read moredifficult on Silver. All the replaced panels and bumper we well aligned and all defects were eliminated. Jon kept me updated on the repair and it was completed in a little over a week which was what he estimated. He used factory parts not Chinese copies which kept the truck original.

Horrible! I had a chip that ran in my Ford Explorer windshield. I was told that it is one of the…read moremore expensive windshields to replace as you also have to replace the pillar posts along side the windshields exterior. I paid for it as my deductible was more than paying cash to have it done. The pillar posts are on recall but Ford does not have a fix for them. Anyway, I don't drive that car much so Safelite mobile repair came and did the repair and installed the wrong pillar posts which they informed me of and said they would be back the following day with the correct ones. Approx 3 weeks after the repair, I drove the car and noticed a crack in the wiper housing. It was cracked and torn. Upon further investigation I noticed the windshield was cracked under the new pillar post and was starting to run. I called safelite to report the problem and was told to bring it in so they could look at it. I made the appointment and took the car in. An installer looked at it and informed me that they would not repair it as it looked like I got another rock chip. I told them that was impossible as the car has been sitting as I drive my truck and not the car most of the time. He said that the damage was not in the pictures the mobile team had sent over after the work was done. Duh! I would have been surprised they would send pictures of damage that was caused by them. I was super mad and they sent the manager in to take a look. The manager looked at the damage and agreed it was not a rock chip and said they would replace the windshield but not the housing. Long story short. They replaced the windshield with a windshield that has speckles in the glass right in my line of site. Defective glass. Not just a few speckles, pretty long lines right in my view. I will be filling a complaint with the State Attorney General. I will never recommend or do business with them again! This should have been easy. In my lifetime I have never had so much trouble getting my windshield fixed. Horrible service. I even paid the upcharge for their supposed lifetime guarantee. What does that even mean? What a racket!

We had a small rock chip in a motorhome windshield that I didn't want to get worse. Called the Twin…read moreFalls Safelite repair shop and they didn't have many options. They didn't have any mobile techs that could come to me and explained their shop are was too small for a motorhome. Also they didn't have the right equipment to work on a motorhome. Hummm. It's just a windshield. I don't believe they spoke the truth. If the office was busy and didn't want to do mobile service they should have been honest instead of deflecting that the work was not possible. Bad business.

The name says it all. This guy is awesome. Professional, fast, and super affordable! He even let my…read morefamily pick from his personal garden during the repair. Thanks Glass Magic of Twin Falls Idaho. - The McQuoid Family from California

From the owner: Windshield repair and replacement: car, trucks, farm and industrial equipment.read more

Friendly, kind, attentive, informative and prompt. No matter where you live in the Magic Valley,…read moremake the drive to 20 20 Auto Glass in Jerome to get your auto glass repaired or replaced.

We unfortunately were hit by a stone during our trip south to Jerome, and received our first…read moremotorhome windshield chip. We called another windshield repair facility, but they were not able to help us during the short timeline that we would be in town. We called 20-20 and he indicated he would be out to our camping space by 5pm (note: that is their closing time). At 5:45pm, he had not arrived as yet, so we called and he was delayed working with another customer, so he offered to either come out after he finished his job (if we didn't mind), or come out first thing the following morning. We didn't mind either option since we realized we were asking for a quick reply. He actually came out the same night and our chip was fixed by 6:30pm and to a level that only a dot was seen in the place where the chip used to be. We were super pleased! Would highly recommend, and really appreciate the prompt service. Replacing a motorhome windshield for an expanding chip would have cost us thousands, so we appreciate his same-day visit very much!

Excellent service. Stopped in for a rock chip repair on a road trip. The receptionist was courteous…read moreand polite. The tech repaired the windshield and we were back on the road within 20 minutes. This outfit is very Eddie's d extremely affordable.

My friend and I were driving through ID on our way to WA when our moonroof exploded on the highway…read more After calling multiple shops who wouldn't help us (no joke one told us to just put some cardboard in it) we found Fast Glass. They told us to come on over. Abby, Curtis, and Austin were super helpful and friendly. Within less than 30 minutes they cleaned up all the broken glass and plastic wrapped the moonroof to get us back on the road to WA. We really appreciate their friendly and prompt service, and cannot recommend this place enough.

They got me in same day for a rock chip! $40 and 15 minutes of my time was well worth it for the…read morevalue of the repair job I got!

From the owner: Window Installation Service, Window Supplier, Window Treatment Store, Auto Glass Shop, Glass Repair…read moreService

Neil was very knowledgeable and patiently answered all my questions regarding the replacement of…read moreour RV windshield. They were very efficient. We would use them again.

Helpful and efficient!…read more We were skiing in Bald mountain and Sawtooths and camping in our van. One morning, when the mercury hit -20F, the passenger window cracked and popped. We got on the phone with these guys and by 4pm that same day we had a new glass installed. They were able to find the glass and get it shipped to their Jerome location. They saved our trip, much appreciated. After the glass was installed we went back to Sun Valley and enjoyed another few days of winter fun.

1 wish i could give a zero. The absolute worst customer service. Kept my stuff for six months…read moreand today informed me it might be ready in March because the dealers take a higher priority.

From the owner: We service car dealers and fleet operators like electricians, plumbers, agricultural and…read moreconstruction companies. We replace windshields and seats for the lowest price in Twin Falls!