Absolutely best service at a superior value!!! The technician showed up and changed the windshield…read moreon my Kenworth after he spent an hour and a half taking off the brackets for the oversized mirrors on my truck, replaced the window then spent an hour and a half putting all the brackets back on!!! I can't say enough about how thankful I am and his patience and Work!!! Absolutely amazing!!!

Went out of their way to be courteous and helpful. Good prices and easy to work with. Very…read moreaccomodating. We should recommend to others.

Reno's Glass, especially the owner, Judy is awesome! I…read moreneeded my driver's side window replaced after it spontaneously shattered and needed it quick! Judy squeezed me in Monday morning and it was done by 2, even though I also needed my cracked windshield replaced AND the clips that attach the window to the motor. It ended up being more than anticipated but her charges were fair and she apologized repeatedly for how much my bad luck was going to cost me. Judy's communications were so helpful and I felt like she really went out of her way to help me. I'll gladly recommend Reno's. They're the best!

Judy & her team at Reno's Auto Glass do an amazing job!! This was our second time using their…read moreservices to replace our vehicle windows that were vandalized in the last 5 years. It's unfortunate, but today's world is full of thieves that cause damage to car windows, & it's important to find great work with value. This team is very responsive to the customer's needs. They work hard to get you the best value for your car windows. They have always provided us with fast and reliable service, and they made us feel like family! Highly recommend!!

RAPID AUTO GLASS VANCOUVER…read more They were prompt and genial. I perched on one of their stepladders and watched, with many questions. They were so patient and informative. I'm the second owner of my car and learned that the glass had been replaced before. This is one of those "don't try this at home" auto repairs. My windshield looks all shiny and new. No debris left anywhere. Complete advice on how to care for the new windshield while it's settling in. I would absolutely use their services again, but hopefully rocks stay on the ground not fly into my windshield They were prompt and genial. I perched on one of their stepladders and watched, with many questions. They were so patient and informative. I'm the second owner of my car and learned that the glass had been replaced before. This is one of those "don't try this at home" auto repairs. My windshield looks all shiny and new. No debris left anywhere. I would absolutely use their services again, but hopefully rocks stay on the ground not fly into my windshield. They were prompt and genial. I perched on one of their stepladders and watched, with many questions. They were so patient and informative. I'm the second owner of my car and learned that the glass had been replaced before. This is one of those "don't try this at home" auto repairs. My windshield looks all shiny and new. No debris left anywhere. I would absolutely use their services again, but hopefully rocks stay on the ground not fly into my windshield.

I only gave them 1 star because I had to. I called these guys to replace my rear passenger side…read morewindow in my 97' BMW 740. Steve came to out and worked on taking apart the door for about an hour before calling it quits and telling me he won't have enough time and daylight to finish and that he would have someone come out to my work in the morning and finish. The next morning Phil comes out, late, and spends maybe 30mins on my car before calling it quits. I come out to my car and see parts broken and bent. All the while he's trying to cram the door cover back on. Phil tells me the doors all f'd up and he can't do it. I ask him to at least put it back together, like it was before he and Steve touched it and Phil tells me can't. He said he'd talk to Steve and have Steve get back to me. Phil took off and left my car a mess. I tried calling and texting Steve from 10:30am till 5:30pm. I called maybe 1/2 a dozen times and texted just as many with no reply and finally gave up. DO NOT HAVE THESE GUYS WORK ON YOUR VEHICLE!

I have a garden window that the panes had lost their seal. I was quoted $3500 to replace the entire…read morewindow. I called Block and Olson for a quote on glass replacement. It was about $2800 LESS than entire window replacement! I received my quote in two days and the work was done within a week. Love the results!! I Highly recommend this local business!!

The owner, his sons and everyone who works here is awesome. I've referred many clients to them for…read moreestimates and work. Had them to my personal residence to bid replacing panes and they explained that the issue wasn't related to needing new panes. This after a company tried to sell us new windows for several thousand dollars! Do yourself a favor and support this honestly run business.

My new go-to auto glass shop in Portland…read more tl;dr, they were professional, kind, beat everyone else's prices by a significant amount and did great work. Storytime: My 15 year old Econoline's rear window was leaking. I tried DIYing a fix but time, rain, and lack of talent all got in the way. These windows are relatively easy to remove (they're bolted in, which is not common) and sealed with butyl tape so are repairable, but I could not find a shop that would do anything other than replace the window. Big Rig Glass was the 5th shop I called and they happily took on the job, quoted me a reasonable rate and honored their quote. We had a nice big rain storm for me to test their craftsmanship, and nothing leaked - plus they made it clear that if anything did leak, that they'd stand by their work. Went out to my van today and noticed the other glass was leaking (good things come in pairs) and so back the van went to Big Rig - they got me in same day and were even faster this time. Just for fun we looked at how much it would cost to replace the window and they were substantially cheaper (with labor) than any of the other shops I talked to. Use these folks instead of one of the big glass shops with a 1800 number. They have mobile service if you need it, and they will work on anything from big rigs and RVs to cars and anything in between.

Awesome job on install. Awesome people. Always finds time…read morefor their customers. Workman ship really good Pricing is compatible. They even do minor fix it's. Answers any questions or concerns you may. Had them do 2 jobs for us. We will use them from now on and the do insurance claims.​

I normally try and give businesses, especially small ones, the benefit of the doubt but after my…read moreexperience here over the past week, I feel obligated to give this one-star review (would do zero if possible). I could use all kinds of adjectives as part of a rant but here are the simple facts of what they did (and didn't) do and you can decide for yourself. Monday a.m. - dropped car off per their phone call for a roof repair and new windshield, even though they didn't yet have the windshield. I gave them my contact information and they said they would text me updates. Wednesday p.m. - not a word from them. Called to find out I wasn't getting updates because the front office person had failed to do the final "click" to get my info into their system. Windshield still not in. Thursday - Without having updated me, and with no windshield in sight, I learned that they had taken the headliner and interior trim off anyway, making the car underivable even if I had wanted to take it home at that point. Thursday p.m. I then get a call from my insurance company adjustor who tells me they took a closer look at the roof and decided it was not a repair job but a replacement and that the repair cost is now more than the car's market value. (The shop had earlier told me - twice - that they believed they could fix it.) Friday - Now needing to get the car off their lot, both the insurance adjustor and I call them and they promise to have it put together first thing Monday a.m. so I can take it home. (Roof damage aside, it is in good shape.) Monday a.m. - I arrive first thing and am told the car is not ready and won't be til 11 because their detail guy still needs to remove the writing all over the windows and "won't have time" to do that til 11. After waiting a bit (this is our only car and the shop is several miles from our house), I finally insist they just bring the car upfront, give me a cloth and I will wipe it off myself. This shames them into cleaning it off themselves - however, when they bring it up front, I see that the only thing they have done is put the headliner back in. Instead of putting the rest of it back together, they have shoved all the interior trim parts into a big box (so big that it blocks the rear view mirror), along with all of our personal belongings. They tell me that "it's pretty easy" to put the trim pieces back in myself! Monday p.m. - I go to empty the big box and find that the jug of oil they had shoved into it had leaked all over the interior of the box. I also realize that they had not even put the sun visors back on nor the trim that covers the seat belts, neither of which is "easy" to do, at least for someone like me. Through it all, never even a single word of apology. How's that for customer service?

I was really upset about the accident but the staff at Chris & John's put all those fears to rest…read more Helping me set up rental, who to call next and what steps to follow to make sure everything was taken care of. Truly a great experience after a really bad day. The mixture of humor and concerns had me walking away smiling instead of the tears I came in with. Highly recommend them.

My 86-year-old father was totally ripped off by Kal at Quality Care Autobody…read more Dad was in an accident with his truck. I was at work. Kal returned dad his truck which was the worst Autobody job our family had ever seen. Kal took the $3,500 check dad had from the insurance company and dad's $500 deductible. When I got home, dad's truck was in the same bad bad condition as when Kal took it to Quality Care Autobody to have it repaired. We are turning the company in to the Better Business Bureau. Shame on them!!!

Kal took great care of me and my car when someone hit my car. He arranged for a tow, was kind and…read moreknowledgeable and even gave me a ride back home. He patiently talked to me about dealing with the insurance company, and what to do when they "totaled" my car. He was quick to respond with estimates, very trustworthy. I'd call his shop if I ever need body repairs again, and recommend him highly!

Someone broke my back windshield at night so of course, I spent the rest of my night and early…read moremorning finding quotes around town. I am so glad I found ABS Auto Glass! Alex is great in his customer care and did it so quickly! I did not think I would be able to get it fix the same day I asked for a quote.AND he is more affordable than other companies. ABS also has its own warranty if there's a leak. So appreciative of Alex! The replacement is beautiful. He took the time to be top notch in his work on my car.

The most unbelievable service I've ever ordered. I work in the automotive business and I used to…read moreuse him regularly. Today he sold me a used window, even though he said it was new. Best part there was already a previous window stuck inside the door of the car, he claimed he replaced the window. But we already knew he was lying about replacing the window. Shawn did a terrible job lying to his customer, all he did was sit in his car for 30min and claimed he repaired the window when it was just stuck in the door. Replaced the old glass with an even older used glass and charged 300$. Save yourself the time, if you need auto glass repair, find someone else. He will consistently show up late, reschedule and will gladly take walk-ins instead of coming at the specified time.