Great price, excellent service and installation and followup. Highly recommended. They installed 15…read morewindows quickly, but did not leave until they insured everything worked perfectly.

Fidel, Manny and Lenny did an amazing job providing us with a new front door…read more , frames and locks. They are very proud of their skills, and we couldn't be more pleased!

I read through reviews of window companies and through my previous experiences I thought I would be…read morein for a stressed-filled, nail-biter but boy am I glad I took a risk and called Universal Windows Direct! They are a family business with a showroom just off from Rt 35. I couldn't get to it so I was even given a free ride to go and see for myself what the products look like from Doug the salesman. On the day of installation, I met his wife Michele who is the Showroom Manager. Then there's Mindy who is on top of contacting me and making sure there is communication and then Rob and his team of two other installers. The whole bunch had a great sense of humor, and really enjoyed their jobs! They came on time and offered professional service but still maintaining a great easy-going vibe. The installers were extremely efficient and had window replacement to a science! They cleaned up after themselves and didn't make a mess! Rob has 32 years of windows installation experience and it shows. The guys were down to earth and humble too! They packed all the equipment into the truck neatly! It is one of the neatest and cleanest work trucks I have ever seen! I spied a cooler in their truck! If you get Doug as your salesman, ask him to show you one of his best assets, a cap that his wife bought him. It is a very familiar red and I thought could it be? Then Doug turns around and his cap reads "Make Windows Great Again!" That was too precious! I told him he could offer those for sale too! After installation, I had some issues with the mechanics of the windows and Michele was on it ASAP and dispatched Doug out to see what the issues were. Great customer service! The windows I got are Polaris and made in Ohio! They also install exterior doors and storm doors from ProVia. If your budget will allow you to, get the triple paned glass! What a pleasure it has been to work with this group from start to finish!

I recently replaced 16 windows and a patio door in my home. Had three companies out for estimates…read more When Doug the owner of Universal came out, he was a breath of fresh air. No high pressure sales tactics and a straight forward guy. His windows were of the highest quality and his price came in below the other two companies I had out. So happy I chose them. Mindy the office manager was incredibly thorough in setting up installation and following up. Eric and his team were exceptional. When they were finished you would never have known my home just had two days of major renovations. So clean so efficient and so meticulous. One of the finest companies I have ever worked with in my life. I could not recommend them more highly.

I recently hired Ardmore Windows and Doors to replace 18 windows in my home, and while the sales…read moreprocess started off strong, the rest of the experience was incredibly disappointing. To begin with, the sales representative was punctual, knowledgeable, and thorough. He clearly explained all the window options and helped us choose the style we wanted. Unfortunately, that is where the professionalism ended. One of the most alarming issues occurred during installation: a window was either dropped or thrown from the second floor onto my front lawn, where it shattered. The crew made no attempt to clean it up. I only discovered the shards the next day while outside barefoot with my toddler. I spent hours picking up tiny pieces of glass myself. When I raised this with the project manager, he didn't apologize or show any concern--he simply offered $100 off for my "time." Beyond that, the overall project management and execution were riddled with issues. I had to review the order sheet at least ten times because the company repeatedly made mistakes--wrong quantities, wrong styles, wrong hardware. Even after all of that, the final order was still incorrect. I requested that the new windows match the existing styles (e.g., 6 over 1, 8 over 1), yet this was ignored, and we only realized the error during installation when it was too late to correct. They also installed two top sashes in one window and acted as if this was normal. Their explanation was that "owners ask for ridiculous things sometimes," so they didn't question it. This was the only window of the 18 installed incorrectly, yet I was the one who had to push to have it acknowledged. The hardware situation was equally unprofessional. They installed mismatched pieces--gold locks with nickel lifts--because the hardware we selected was "out of stock," but they never told us. When we asked for replacements, they simply handed me a catalog and told me to choose new ones, offering no guidance, even though only one alternative actually worked with the holes they had already drilled. Another major issue involved the window screens. I requested screens for all windows in the original estimate, and this was clearly documented. Despite that, no screens were installed. Their excuse was that "homeowners don't often want to open their windows." After the mistake was pointed out, they installed makeshift screens that don't fit properly and are extremely difficult to remove and replace--clearly not the correct screens for the windows we purchased. The job, which was supposed to take a few days, dragged on for weeks due to unfinished work, installation errors, and repeated reorders caused by their own mistakes. Some of the work is still unfinished. I would not recommend Ardmore Windows and Doors to anyone. Unless you want to act as your own project manager, clean up after the crew, and still end up with results that don't match what you paid tens of thousands of dollars for, look elsewhere.

Why replace a window when Ardmor can fix the one you have. Great service, Great work, all at a…read morereasonable price. Thanks Ardmor Michael Colombo

No purchase made with this business but I appreciate their responsiveness and answers to all my…read morequestions. overall good communication!

Great product and great customer service. My wife and I love our new entry door. Highly recommended.read more

Our first time buying windows, we spoke to lots of folks, but couldn't ignore all the reviews we…read moresaw on Yelp. We are glad we didn't, as Turab was really the best, without any comparison. We had a budget, and he helped us keep to it, but he really went above and beyond that. Other vendors told us there was no way to keep the 130 year window moldings, but Turab not only helped us keep them, but had so many neat tricks to improve our restoration project. Other vendors just gave us offers against our project scope, but Turab explained to us the dynamics of different windows in different parts of the house and what types worked best and saved us money. He made custom moldings for our cellar windows. He also helped us out to stop a fly tipping incident one day when we were out and not able to deal with it ourselves. And when it was pouring with rain and our basement flooded, he went outside and took a really long and hard look and told us what the problem was. We got it fixed the same weekend and never had issues since.

Came and did a the job MUCH CHEAPER than any any one else. Did a GREAT job, and more than we had…read moretalked about... and would only take the $$$ we originally talked about. Can I give 6 stars... who do I talk to about that????

The window world purchasing experience was positive. I originally visited their office and showroom…read morein Edison NJ to look at what they offer. The quality of the windows seemed up to par. I requested an in home consultation and John Gary visited my home for an estimate. John did a good job of explaining my options, prices, process etc. I live in a townhouse community which has an HOA to work with, the team at Window world handled the paperwork and documents needed for approval. The order was placed and the windows and patio door were delivered earlier than expected. An install appointment was scheduled. The install went smooth, I will say the installers worked until 8:30 in the evening. I believe they may have under estimated the amount of time needed for the install. I would definitely recommend they arrive earlier moving forward. I was disappointed as screens came in damaged but were quickly fixed a few days later. There was a bit of a mess left outside as it was dark out when completed and I know the installers couldn't see the debris that was left outside. I was also disappointed to see that the windows were left with grime, caulk etc which needed to be cleaned afterwards. I was also not satisfied with the walk thru of the features of the windows, I did not know that the sliding window could actually be easily removed to clean them. All in all it was a good experience, the price was far less than Anderson and Pella. The warranty offered is very good. I am confident I made a good decision.

They did an excellent job for me with new window installation approach.. I was very satisfied.read more

I came to Glass Direct as a local business. They were courteous and helpful in resolving my glass…read moreissue. Turn around time was excellent and the price was unbeatable! I recommend that you check this business out for all of your glass needs. Staff is knowledgeable about glass and will give you the skivvy on what's needed to make your projects a success.

Eric came out to measure a window that had broken. He made me feel comfortable and understand the…read moreprocess and the price I was very happened he was the one who came back to install the window and I dec because of him I will have some other windows done because he made the process so easy for me and my family.

I'm extremely disappointed with Window Galaxy USA!! Thanks to them we're without cable for 7…read moredays!!! The cable satellite dish was removed from the roof & it was placed on the side of the house while they were installing aluminum siding on the house & we were without cable due to the signal being lost. We notified Window Galaxy customer service right away & asked them to come back to put the satellite dish back on the roof. They said they couldn't come back at that time & would put the satellite dish back up the next day and we said "ok". We said to ourselves "things happen and 1 night without cable won't be too bad". The Window Galaxy USA workers arrived the next morning & my husband spoke to them personally & showed them where they left the satellite dish etc. The workers apologized & said that they will place the cable satellite dish back on the roof within an hour or so. My husband went to work & when I came home from work the satellite dish was still on the ground & the Window Galaxy USA workers were gone & the aluminum siding job was complete. Window Galaxy USA is not coming back to put the satellite dish back on the roof. I called my cable company & we to pay an installation fee for a new satellite dish to be put back on the roof and the earliest appointment is 7 days from now!!! Thank you Window Galaxy USA.

Premium materials, expert installation, and fair pricing set Window Galaxy apart from their…read morecompetitors. We recently replaced our 25+ year old roofing and siding after spending months on research and estimates to be sure our home improvement investment was in the right hands. Needless to say, we couldn't be happier with the quality of their service from sales to installation. The Sales Process: From the start, their team was buttoned up. As scheduled, a gentleman from their sales team came to the house to discuss our requirements, and helped us put our "vision" together. He was very thorough in his explanations, and provided sample materials and color shades to demonstrate the difference between options and ultimately pricing. Post our conversation, they kindly provided examples of completed work, and offered references to inquire with about their experience. There was never any hard sales tactics, and no pressure to sign any contracts - simply an informative conversation with an industry expert. The Installation: Expectations were managed from the start. Unlike most competitors who use the same team to install everything (windows, siding, roofing etc), they had separate teams of installers for each respective installation type to be sure it was done correctly and perfectly - all conveniently managed by one point of contact / foreman. The installers were highly efficient and diligent about their work. They arrived on time every day, invested a full day of effort, and meticulously cleaned up at the end of each day. Summary: Home improvements like these are significant investments. Anyone can sell you premium materials, but not everyone can install them with the professional expertise that insures your investment 20+ years down the line. Window Galaxy USA is hands down among the best in the business, and should be your first consideration when in need of exterior home improvement needs. I dont leave reviews, but was honestly compelled by the positive experience, and the beautiful outcome - it surpassed our expectations.

PFM Glass provides exceptional customer service from start to finish. They are incredibly…read moreresponsive, reasonably priced, and the quality of their work is outstanding. They're also extremely attentive to their customers' needs. I had a situation where a piece of glass unexpectedly broke right before I was hosting a holiday gathering. PFM Glass came out immediately, measured everything on the spot, and had the replacement installed in just over a week. Their professionalism and quick turnaround truly saved the day. I highly recommend PFM Glass to anyone who wants reliable, friendly service and excellent workmanship.

Great communication. Friendly staff. Fast turnaround. Outstanding results!…read moreThey replaced the front mirror panels on my high-end tri-door mirrored medicine cabinet. The interior was still perfectly fine. Just the front door panels were needed and they saved me hundred$ and lots of time vs replacing the entire fixture.