We had our oil changed here two months ago. Today we got a low oil warning light, and came in this…read moreevening to get it checked. The new service manager inspected everything and found the oil filter was a little loose. He replaced the filter and changed the oil again. He could've blamed it on something with the car and charged us another $100+, but didn't. He took responsibility, apologized, and fixed the problem with no charge to us. Great customer service!!

I tried to give this business another chance. I needed an oil change as my car said service…read morerequired. They apparently dropped the tool needed for my car in another trucks engine bay and instead of getting it out had to order another one . Fine... so I tried to drive there around 6pm to see if they had it. I waited ten minutes. No one came out . Lights were in, mechanics bays open. I tried calling 50+ times to check if they had it. Clearly they don't want to make money. I know they have messed up other peoples engines before so maybe this was a sign not to go here.

say this reluctantly but: very horrible service recently…read more I brought in my car in to get assessed for a broken handle, they took the door apart w/o even asking my permission to 'assess' it. and if I didn't go with them then its $240+ to reassemble said door. blunder #1. also they originally had quoted $260 and it jumped to $460 on top of which. congradz you already lost yourselves a loyal customer. the professional thing here to do in this situation is ASK the customer to proceed. this misquote is bc one of their mechanics doesn't know what the hell they're even doing. pricing quotes fluctuates at any given moment. thanks for curing me of ever having considered using you guys in the past. hard lessons learned. if you're reading this try Sturdivant's auto in Chapel Hill instead. they're professional + will try to actually save you time + $$. don't use these guys if you have anything slightly serious unless you've got lots of money to burn.

Saved me over $1,000 from quotes at other repair shops. Very efficient, helpful and friendly…read more Highly recommend!

Today I got my car inspected here. Had a couple of lights out. The mechanic told me how much and I…read moresaid that was expensive. He explained the cost, which was fine. What he didn't know is my fixed income and I was weighing my options. I have a sick husband at home. Do not receive any outside financial help or help with my husband. There were 2 other customers in there. When they left, they were thanked for their business. When I left, they didn't say thank you for your business like they did for the other two. Did this happen just because I questioned. Hope not but I will never know. There's something to be said for customer service. They were not ugly but they were cold. Personally, I will not go back. I would never tell you not to go because they were very nice to the other two customers.

Made an appointment for a safety inspection the next day and was greeted pleasantly and in and out…read morein minutes. Superior service and friendly folks. Will definitely go back as needed!

Steve's Automotive has a great staff and very friendly. You feel welcomed any they are very…read moreprofessional. I live 20 plus miles away and believe me, it was worth the trip. Everyone knows ...... That you must have a Mechanic as a friend. Today I feel I found a new one.

From the owner: State Inspection Automotive repairs to Light trucks, Cars &…read more4X4's. Small repairs to major ones.. Oil changes, tune-ups, A/C recharge/repair, Heating problems, Overhaul engines, Drivetrain service & repair... And many other problems people have with their vehicle.. We also offer a high performance service for your muscle cars, street cars and drag racers. With over 40 years of experience.

If I could give 0 stars I would!!! So for anyone who knows Halifax counties finest MAC RAGAN he is…read morethe biggest scam artist in town & I wouldn't spend a darn PENNY with him whatsoever!!! He knowingly sold me a junk car not even 12 weeks ago for thousands and thousands of dollars to a single mother of 2 knowing that's my only way to bring in income!!! It went out a few weeks ago and spent almost 400 replacing the starter then it just went out last week and the entire engine, computer system, valves and all are toast. He robbed me and doesn't even care!!!! Don't call him for nothing he has no professionalism and no heart at all!!!!! I'll make this public for anyone who wants to share to warn others of this horrible man as well!!!

Fast and reliable diagnosis. The staff is very nice to work with .And cost will not break the bank.read more

All I had done was a state inspection. J was the 2nd person that morning. Service was fast. I…read morewill consider the next time I need tires.

Caught a flat (piece of thin metal punctured and stayed in the rear passenger tire)on a family trip…read moretraveling through Virginia. We drove to the closest tire repair shop and got very lucky to end up at G & E Tire Center. Service was fast, customer care was friendly and helpful. We were in and out with a patch in less than 15 minutes. Highly recommend!!

My son needed brakes badly. They were so nice and worked us in to their busy schedule. They were…read moreaccommodating, friendly and honest. They did an excellent job and treated us like we were family. The price was fair and they did a thorough job. We will use them for all future automotive work. They did the work as promised and reached out to us when they ran into an issue. Couldn't ask for a better service experience.

Trustworthy, honest, helpful, answered all my questions and willing to explain things to me, fairly…read morepriced. What more can I say? Timbrook will now be my go-to for the rest of my Lynchburg life! As a female who doesn't know cars, I'm always afraid of who might try to rip me off. No worries here. Female-owned and genuine care for the customers, as well as patient and helpful mechanics. Can recommend!!

Quality work and always professional, this is like my third review on different platforms. The shop…read moreis probably the best in town and I've been to alot of the top shops and dealerships over the yrs.

I reached out for a quote on installing pre-purchased tires and rotating others. They got me in…read morequickly and did good work, ahead of schedule for a good price.

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

My experience at honest automotive was smooth and hassle free. I originally came in for an oil…read morechange and to get my tires checked out and was quoted $105 which I felt was a fair price. I ended up needing more work done and while it was expensive as cars are it didn't cost an arm and a leg. Gia the manager was also just pleasant to talk to and very communicative overall. She even offered to let me come around the desk to type in my credit card number for privacy which I felt was a thoughtful gesture. Overall my experience was great and my car feels better! Thanks honest automotive!