Kyle from Custom Auto Glass came to my home and replaced the windshield and fixed a leak in my rear…read morewindow on my F150. He was quick with an estimate. Also scheduled and was very prompt and thorough. Very happy with the repair, thank you Kyle.

From the owner: At Custom Auto Glass, we take pride in being your trusted partner for Automotive Glass…read moreInstallation. If you need your glass repaired or replaced, Our team will come to you and get you back on the road in no time. Call or Email for a fast, free quote.

this was the best experience i've ever had with safelite…read more thanks to christopher and the folks working chicopee location for their speedy response and courteous service! highly recommend.

From the owner: Do you have glass damage? For windshield repair and replacement in the Chicopee area, turn to…read moreSafelite AutoGlass. Those in central Chicopee or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 708 Memorial Drive Safelite AutoGlass Chicopee repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage today.

Great Service. Helpful staff. Quick service. Great Service. Helpful staff. Quick serviceread more

I needed glass for a small table / plant stand I found on my local Buy Nothing FB group. It was…read moreready the same day for a very reasonable cost, and was exactly what I asked for. I did not need tempered glass, which would have been more expensive and taken longer to get. When I got the glass home, I discovered that the table wasn't completely square in the corners. The glass fit into each side, but wouldn't sit into the space so I needed the glass to be just a little tiny bit smaller. I brought the glass back to Yankee Glass, with the table (in hindsight, I should have done that in the first place), and they were able to get the glass to fit perfectly while I waited. I would have been happy to pay for the extra labor, they kindly refused my offer and sent me on my way. I'm extremely happy with my experience with Yankee Glass.

Needed my windshield replaced, I set up a online appointment to have this done and we hit a small…read moresnag due to their vendor so an appointment was set for the next day. The manager was great as well as the staff answering the phone, the driver did a excellent job and was friendly and personable. Compared to other competitors the pricing was excellent and getting to actually talk to a real person was pleasant. I would definitely recommend Payless over others as they have great customer service. Very pleased. Thank you

They did a great job replacing the windshield on my 1990 Corvette. I highly recommend Payless Auto…read moreGlass.

I had my windshield replaced in 2025 here because they are a local business, even though my…read moreinsurance like us to use Safelite. I was told they were a listed with Progressive so they guarantee their work. A few months later a HUGE Crack appeared out of no where while I was driving on a side street. At first I thought it was water or something because it came out of nowhere. The Crack started from the bottom of the windshield where the adhesive and weather striping is and curved almost to the other side. The guy at Affordable Auto Glass looked at it and said "oh yep you were hit" and pointed to nothing. I said as much and he just kept gas lighting me. I know I wasnt hit by anything, but they shuffled me into the shop, fast talking the whole way, and set up a replacement appointment. When I got home I inspected the windshield more throughly and the crack starts from a chip INSIDE the glass where it meets the adhesive. Furthermore there is a similar chip on the other side where the glass meets the adhesive that has not propagated into a Crack (yet). These guys do not stand by their work, and will not be honest about their mistakes. This shop was good many years ago but the current owners do not care about quality or accountability.

I went to get the inspection sticker before the current one expired. They gave me inspection…read moresticker for only 6 months and claimed that I was a year late. They offered to give me another one if I pay again. I conscientiously take care of my car and know the rules. Will never go there again.

Ease of scheduling replacement appointment was amazing. I was driving on 91S between exit 46 and 45…read moreand something hit my windshield. Once I arrived, the staff were so friendly and helpful. Eased my concerns. Noah is amazing. I was quoted for 3 hours for installation and calibration but within an hour the windshield was installed. Noah kept me informed on timing and progress. I love the open communication on how the install is going. My phone was dying and I didn't have the charging block, Noah was kind to allow me to charge my phone with one of their chargers. Definitely feel relieved at how fast I was able to get the windshield replaced.

Needed a windshield rain sensor that had fallen off refastened. I made an appointment and waited…read moreabout 10 minutes, they reattached it at NO CHARGE, and even tightened a loose rear view mirror that I didn't even ask about. That's how you run a business and think long term. Nice job, guys!