My son waited until the last minute to decide he wanted to go to prom. I called to even ask if they…read morehad any availability, and they told me sure just bring him in. They took his measurements and we found a tux he liked. It came in 2 days later and pickup was so crowded we ended up just taking home to try on.

We've used Street Tuxedo Rental Coolspring location in the past and had positive experiences, which…read moreis why this visit was disappointing. We made multiple trips to try to resolve some issues, but still ended up with wrinkled pants, a bunched hem, and a white shirt that appeared stained. There was also a mix-up with the shoes that we caught before leaving. I understand rentals can have limitations, but I was hoping for a bit more attention to detail, especially for an important occasion. I also wish the response to our concerns had been more helpful. I don't usually leave reviews, but I wanted to share this feedback in hopes it helps improve the experience for future customers.

Very good at cleaning and pressing! Do the work quickly at reasonable prices!…read moreThey also do alterations very well and a reasonable price! We've tried others and we always come back to Franklin Cleaners! Donna M

Horrible. Been using for years and they just ripped me off…read more Messed up 2 pairs of pants in a hemming job (charged me anyway) and I brought them back to fix and they charged me again and more. I have on several occasions paid these people in advance. Stay away.

Franklin Road Apparel is a small boutique clothing store that sits at the far end, or beginning, of…read morehistoric downtown Franklin. I used to get my hair cut at the nearby Scout's, so I would constantly walk through Franklin Road to and from, and realized it was best to look around after as I would always be late if I got distracted on my way to! They offer both Men's and Women's clothing with an extra focus on denim of all types. As with many local boutique style shops, pricing can seem a bit high, however the quality and brands they carry are honestly worth it. I am usually pretty shy about spending a pretty penny on a singular item of clothing, but some of the shirts I have bought here are my favorites and worth every penny. Outside of clothing they have a solid variety of accessories and other random items to complete any outfit. Service is always stellar here as well. From entry to exit, they are friendly and helpful. Overall, when I am in downtown Franklin, whether I need something or not, I always make it point to swing by.

Always a wonderful shopping experience. Love the vibe. Great quality clothing. The employees were…read moreso helpful in finding the perfect raw denim jeans for my husband.

Let's try this again…read more I posted , the owner had a fit and had it removed...which explains the other "rave" reviews 1. They are convenient for sure. 24 hour drop off is nice 2. Prices are NOT prominently posted. I was shocked to get my bill 3. As a consumer, if you are comfortable paying a premium blindly , then you will have no issue Simply compare prices since they are not really visible As for service, they were nice I gave you an extra star (2) since you (the owner) burned the calories to have mine removed. Either way, I found another dry cleaner who was 25% less...

Absolute nightmare experience. I had three shirts, all male, to be laundered. Shirts were handed…read moreobver to lady and not dropped in automated system. When I went to pick up, charge for three shirts was $ 23.00. It was $ 8.00 prer shirt and some discount. When asked I was told because shirt material was different than standard cotton, they had dry cleaned. I was never told that shirt would need to be dry cleaned or there will be extra charge. In their business, there is no clear indication that your laundry will be charged based on material it is made of, A shirt is a shirt and a male shirt does not turn in to female shirt. Previously they has given me someone elses order and suggested just to keep it. They found my shirts two weeks later only after I insisted. Manger placed blame on me for not knowing material related charges. That was truck load of BS. DO NOT USE THIS BUSINESS.

My daughter's wedding dress was designed by Jean Dudley Smith and hand sewn--an heirloom…read moremasterpiece, and she had a rip roaring blast at her wedding while wearing it! Oakwood cleaners restored it to pristine condition! It takes a long time, but I trust them, and it's worth the wait!

I had a sweater dress that I believe was shrunk and when I asked them about it they said they…read morecarefully measure everything in advance. However, when I asked for the measurements they refused to provide me with them unless I bring the item back in, which makes it clear they will ensure the measurements of the garment currently match what they are going to say is on file. They were not understanding of the fact that I do not want to take a trip out to them unless I can measure the item in advance and see if it did indeed shrink from what I have on file. When I tried to explain this they were very rude to me.

Extremely dependable and high customer service. They recognize me as I drive up and know my name…read more That is enough for our family to continue to use 100% green cleaners.

I think it's the best dry cleaners I've ever used. Great service! And very friendly. Wish they had…read morepick up and delivery service though.

Looking for new cleaners. On several occasions I have received garments that still have stains…read more Items are pressed but not necessarily cleaned.

I was so pleased with the services by Royal Cleaners and the alterations by the owner, Moon Nim. I…read moreneeded a dress hemmed for a wedding and she did an incredible job. They are very reasonable with their prices, and you can tell they honestly care about their work and customer service. I will continue to use them in the future. (Thank you)!

Brought in three new shirts still in packages. Just said they need to be pressed, not washed since…read morethey are brand new. Shocked to find out it was $21!! I asked why and they said pressing only was double, but washing and pressing was half. Why was I not told this? Terrible service.

From the owner: At Lapels®, The Future of Dry Cleaning™ is all about convenience, exceptional quality, outstanding…read moreservice, and environmental responsibility.

The service here is average. Location is good. Prices are a little high…read more Not much else to add.

Great tailoring service and great cleaning. Ive used them for years and always happy!!read more

They're super fast and have a great automatic process so I can pick up/drop off 24/7.read more

Today was my last day going here even though they are the closest dry cleaners to me. They could…read moreeasily rank as the most expensive dry cleaners in Tennessee. One short sleeve Polo style shirt...$7.00 for just one. I was surprised since the receipt they give you when you drop off the shirts doesn't show the price. I then went to pay in cash. They don't take cash, only credit cards. This has to be the only dry cleaner in the US that won't accept cash. They said it's because of robberies. I read the news in my community and never heard of this place ever getting robbed. This place is in Brentwood which has high value homes so they are taking advantage of it with their prices that are double than most dry cleaners. Personally I would rather drive an extra couple of miles just to not get ripped off. If you like paying more than double and never being able to pay with cash then this place is right up your alley.