We had a great experience here purchasing a mother of the groom dress. The associate was very helpful, personable and professional, and we left after making a purchase that we felt was a fair price and of great quality. Thank you read more

After feeling pretty hopeless from checking a couple other stores for homecoming dresses, we found Glamour Formals. we decided to stop in, and goodness are we happy we did! Annika greeted us when we walked in and gave us a general run down of how their inventory was laid out. We picked out quite a few dresses and my girls found beautiful dresses that were high quality and a great price! read more

GLAMOUR IS THE BEST! I love glamour I got my prom dress from here last year and this year. I love the atmosphere it's always so girly and cute. The workers are so amazing. I love how they go and pull so many dresses they think you would like or would be a good fit for you. They always have so many of the new Sheri Hill collections. When I found my perfect dress this year everyone was complimenting me and being so kind the really make you feel great on a day that can be stressful. It's so easy to pick dresses and look at the dresses there unlike other dress shops. I also love how the dressing rooms are set up. I went on prom kick off day they gave me a free Sheri Hill shirt and some cotton candy. They also had Swig there for anyone to get drinks. And my favorite part they had this amazing lady paint a picture of you in your prom dress for you to keep. I love Glamour so much I cannot recommend it enough! read more

Geared towards prom sales only rather than other formal events. They recommended making an appointment however, it was not necessary at all because no one and I mean no one helped me pick even 1 dress out. After I made my own selections I had to WAIT for a salesperson to stop helping prom girls before they would help me clip up my dress. It took me twice as long to try on things because I had to wait for them. Big waste of my time! Very very poor service! And another thing was that men (dads) were sitting in the room waiting on their daughters. I felt very uncomfortable leaving the dressing room to ask for help to do up my dress and then to look in a bigger mirror with better light. A curtain should be hung to cut up the fitting area rather than leaving it wide open. One side can be for proms and the other side can be for bridal and other mature events. I do not recommend this shop at all. read more

Amazing selection. Fantastic sales help. Highly recommend for your formalwear needs

MY GO TO PLACE FOR PAGEANT DRESSES! They have a huge selection of dresses for all events! The staff was super friendly and is always so helpful. The owner really makes sure to do the absolute best work for you. Own over 30 dresses from them. Will recommend them for dresses for all events! read more

Glamour Formals - Dress bought from them - Formal Wear Near Me - Franklin, Tennessee

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Absolutely one of the best dress shops in the area. So many options to choose from colors style you name it. If you are shopping for a dress for a special occasion this should be your first stop. Everyone was so friendly and nice and Jewels (hope I spelled that correctly) was really a gem to work with today! read more

I was SO excited for Franklin to finally get a formal dress shop! I loved that it was a local mom/daughter team ownership instead of a franchise. I was ready to "support local!" I took my daughter to get her dress for Homecoming. The experience trying on dresses was great. They have a HUGE selection. We found the dress, but needed it in a different color. So, they ordered her dress new, and I picked up about a week later. Lesson learned... always try the dress on before leaving with it. 3 days before the HOCO dance, my daughter tried on the brand new dress. It had some deep wrinkles and there was definitely something wrong with the hem. (Keep in mind, this is a $430 dress, after tax, so this isn't just a cheap little dress). I called about it, and they said for me to steam it at home. I asked if I could bring it in for steaming if my steamer didn't do the job, and she said yes. So, I brought it in today since I couldn't fix it, and they right away saw what I was seeing...and so did the other moms there with their daughters. The employee tried steaming it straight twice to no avail. In my opinion, the bad hem made the dress look cheap. She asked me if I could sew and fix it, but I haven't ever worked with sequins. I asked if they had an emergency seamstress to fix it. She called a lady in Green Hills that agreed to fix it today. But, the employee didn't offer to cover the cost of alternating the dress!!! Being the old-school customer service girl that I am, I finally piped up and said, "Am I going to be the one responsible for the cost of this bad hem?" She told me to wait there for a moment. The employee went to the co-owner, and the co-owner agreed to cover the cost of fixing it, but I should have never had to ask! I look at another mom and she even said to me, "you shouldn't even have to ask." So, I wasn't out of line, I feel. I stayed calm, kind and even smiling. I gave them every opportunity to make things right without a fuss the entire time...to treat us with some real empathy and kindness... but, that's not what we got. What we got were fake smiles and cold answers. I thought on my way out I would give the co-owner one more chance to apologize or ANYTHING that remotely felt like better customer service. I look at her directly, smiling and say with nothing but kindness, "Thank you for making this right," but all I got back from her was a pursed lip smile nod that made it obviously she was not happy with me and did not care about my daughter or her dress. That is so sad because I have 8 years of many formals in front of us, but I won't be back there. From now on, we will take our business to Spring Hill formals, Special Occasions in Greenfield, or any of the places in Nashville. So, here I sit in my car in Green Hills waiting on the hem fix just 6 hours prior to the dance. I am just SO THANKFUL that someone was able to alter the dress last minute. I am also thankful Glamour agreed to cover the cost of the fix, I just wish it didn't come with attitude and snootiness from the co-owner. read more

Glamour Formals - Bad hem on $430 dress. - Formal Wear Near Me - Franklin, Tennessee

The staff here is so amazing and helped me find my dream dress! the selection is incredible and there is so many dresses to choose from! I had the best experience here and I would 100% recommend to anyone looking for a high quality dress! read more