I reached out to this company because I was attempting to support a local fellow African American…read moreBusiness that was local. I have been in contact with Mark @ 714-612-4029 since December 30th 2021. I let him know i was waiting on parts to come in and that I would have everything set for the installation. Though he did work with me on the price point they just never came through with any other the promises that were made such as keeping the actual appointment or providing some solid communication. I told him that I would need a installation of a mount braket and a 5 speaker unit and even at the last minute I added in a sound bar that he stated would cost a extra $60 and I was totally fine with that because it was a last minute addition. We first had issues with coordinating a time for an appointment which was understandable because I myself is always on the go and busy but for the service I was willing to accommodate as best as possible because i kept telling my kids and wife that i would get it done. When we first set up the appointment my primary concern was that the tech would need time to get the first job done in Los Alamitos and then drive to Garden Grove and complete the job within a timely manner. I advised that I and my sons had a barber appointment in Long Beach at 2pm and to be honest I didn't want to rush the technician and put him/her under that kind of pressure but I was contacted and told that 10am someone would be here. Well 10:09am hit and I was a little puzzled on the lack of communication. A simple "hey we are running late" or something would of went a long way and the fact that I had to initiate the discussion was a bit dissapointing. About a hour later he told me he may need to reschedule because the tech was still troubleshooting. I myself have been a technician in another field and I knew that the potential for a delay in service was definitely a possibility. Mark came off as a nice guy and I was confident that he could get the job done seeing that he stated he has worked on mansions, casinos and a plethora of other projects. I was amazed by the text message resume of services he has provided to other places I was confident mine would be a walk in the park. He then told me a family member had some health issues and I let him know that if he would of just simply said something earlier I would of rescheduled with him so he could deal with his family because family is first. I'm not demanding at all but my entire problem is the communication of it all. I waited around for the tech that never showed up, a hour for each text response and again..COMMUNICATION goes a long way. I was told a technician would call. Never got a call. I texted him to see why. No response. I am a business owner as well. I schedule appointments all the time with people daily to be exact. I make sure my communication is up to par. If I'm late I call or text before they call or text me. If I can't make it I do the same it all just boils down to respect of people's time. I may not have been a high bidding job. I may not have been that mansion or that casino but once you gave me a set time I became your customer and at minimum I deserved better customer service than what was received. I would love to be on the 5 star end of this review but due to the lack of communication I would give a negative five due to the level of respect shown to the time and efforts put in to this. I have attached the screenshots of the conversation so you could see that I was more than willing to accommodate the situation if the communication would of been up to par. So here it is..11 hours later..I really hope his family is alright but again..some respect and communication would of dissolved the situation in its entirety. I hate posting reviews like this but sometimes people just need to understand that time is money and if the quote was too low in price he should of just held firm on the pricing and told me it was non negotiable. Hope this helps the customer service going forward. Best wishes.

Alex did an amazing job hanging out 55" flat screen above the fireplace. He was so friendly and…read morework efficiently throughout the process. I have used other companies to hang tv's in the past, but none compare to Alex and Mark. Highly recommend Hercules Systems & Services!

I call Newport Coast Electric for all of our electric issues at work, they are efficient,…read moreprofessional and always happy to help. Genuinely friendly people!

Consistent, Reliable Service and Outstanding Staff Over the…read morepast year, I have used Newport Coast Electric on four different occasions. Each experience has solidified my trust in their team and the quality of service they provide. Responsive Office Staff Amanda, from the office staff, has always been extremely responsive. She consistently asks thoughtful questions to clarify the services I need, ensuring that every job is well understood before the electricians arrive. Her attention to detail and communication skills make the process smooth and efficient. Professional Electricians Electricians Tanner and Gerardo have performed all the work in my home. They have demonstrated professionalism by completing tasks safely, efficiently, and with respect for my home and belongings. Their courteous manner and technical expertise have made each visit stress-free. Fair and Reasonable Pricing I have found Newport Coast Electric's pricing to be fair and reasonable for the quality and reliability of service provided. There are no surprise charges, and I always feel confident that I am receiving excellent value. Overall Satisfaction I highly recommend Newport Coast Electric for anyone seeking reliable electrical services. Their responsive office staff and professional electricians have made every experience positive, and I will continue to use their services in the future.

Daniel has worked with us on two houses now over the last few years and just finished setting our…read morenew home up with security, sound, TV and internet. He's wonderful to work with, the end product is excellent, easy to use and we couldn't be happier. He cares about the quality of the work, his pricing is more than fair and gives great advice on where we get our best value in the system. Follow-up is great after install on anything that comes up. Couldn't recommend Sound Advice more.

Daniel, the service representative, knew exactly what to do, did it promptly, and all worked better…read morethan ever. Daniel came up most creative ideas for improving things far beyond what we could imagine. Incredible!

I have had security monitoring with SST, which initially installed the security system on a new…read morebuild more than 25 years ago. To date, and over the years, they have provided consistent service and the installed equipment has proved durable. The company remains responsive to questions and needs, and promptly fulfills requests. A quarter of a century is rather a long period of time to not fail at anything requested, and, at least in my experience, is rather impressive. Their monitoring costs over the years has been very competitive.

Great technician Alfred explained how to arm/disarm our system! He gave us tips and updated our…read morepanel ! I highly recommended SST for all your alarm needs!!

We had our house hardwire for security camera with ADT while it was being build and when we are…read moreready to install the camera, we didn't like the camera that ADT was offering us , so we decided to get our own and have them install instead. When we got the camera ADT never returned our call after leaving numerous voicemail. It just tells us the representative who sold us the hardwire package will not make a commission from it since he wasn't able to sell the expensive low grade camera that was priced separate from the hardwire package, so he didn't bother. We decided to look for another installer and we found Livesmart Technologies online. We gave it a try due to good reviews and we have no regrets. Our camera were installed perfectly and everything was great . I highly recommend this company and looking forward working with them in future.

Gary and his crew of Dave and Sal have been such a great team to work with when it came to…read moreupgrading my existing home security system. Gary was able to work with me with my requests and came through with flying colors. With the LiveSmart team experience in their field, we overcame any issues and I am a beyond satisfied customer. Gary was very prompt with any questions along with his schedule that him and his team accommodated for my busy schedule. Aside from a very competitive pricing, Gary was very knowledgeable with this project and also home automation that we had him do for me. Thanks LiveSmart Team!

Cutting-edge sound, flawless design, and a team that truly delivers- Atlantic Home Entertainment &…read moreStereo nailed it. More than a year ago, I contracted Atlantic Stereo in Costa Mesa to design and install a complete sound system as part of a major backyard renovation at my home. The project also included incorporating the system with my entire house and a new detached studio. On my very first visit, I met Tom, the owner. I explained what I had in mind, drawing on the sound system I built back in the days when Top Gun and Beverly Hills Cop were in theaters-- something that used to shake the house. Tom listened, gave me a stern look, shook his head, and said, "We don't do it that way anymore." I was intrigued-and I'm glad I listened. Tom introduced me to Thomas, their VP Project Manager, who is absolutely fantastic. He designed a thoughtful, modern system, explained every step, and guided me through the entire execution with professionalism and patience. His expertise was clear, and he made the process seamless and enjoyable. The end result? A world-class sound system that fills our backyard, home, and studio with incredible audio. It's user-friendly, powerful, sounds amazing, and has become the envy of friends and neighbors. We couldn't be happier. If you want a team that truly knows their craft, stays current with technology, and cares about delivering something exceptional, look no further than Atlantic Stereo. They exceeded every expectation.

I just had the best service experience with Atlantic and wanted to express my appreciation. I was…read morehaving an issue with my Crestron system and called on a referral. The owner Tom Farinola, returned my call promptly and was able to solve the problem remotely. Super nice guy that's been in business in Costa Mesa for years. I'm definitely taking all my future home entertainment business their in the future!

For the past 10 years I have had LC Wiring install our structured cabling for our business offices…read moreand warehouses. The completed work is always excellent, and the team consistently delivers outstanding installation and service. I would highly recommend LC Wiring for any structured cabling needs.

I have used LC Wiring twice now - in sort of a convoluted way. You see, when we expanded to a new…read morewarehouse we needed help with interior wiring. We called a different company (which I will also review) probably based on their google search results. So we made an appointment with them...and they didn't show, several times. We kept calling...and finally they came. And did a bad job. So we looked again for a contractor - and found LC Wiring. LC Wiring scheduled an appointment, showed as scheduled, completed the work perfectly and charged a fair price. Fast-forward several years...we were making some changes in internet and phone service (because Windstream bites - again separate review) and couldn't remember who we used last time as we needed more internal wiring and repairs...so we wound up with the other guys again...who scheduled appointments and didn't show 3 times. And we searched again and found LC Wiring again. And again we called, they came and fixed us right up pronto. Highly recommended business.

Review I had contacted"Golden Eye" for an estimate here…read morethrough Yelp. They gave a fast reply, gave me a call next day and booked time to check out the possibilities for security system around the house same week. Great thing is that they were willing and able to install systems that we purchased ourselves earlier. (In our case Ring and Night owl)and not pushy to go with something else. Their price was very reasonable compared to other offers we got. Whole project took 2 days. They kept everything clean, were respectful and kept us in a loop what they were doing. They showed us how security system worked and checked that everything worked properly. Result looks very neat. They went extra mile and installed an extra camera we asked them for. Thank you for a job well done.

Golden Eye is the BEST BUSINESS EVER! I wish I could hire them for everything!…read moreGolden Eye Surveillance is the best company for installing high end surveillance systems AND they are also just as amazing in helping you install wireless cameras and doorbell cameras if you need some extra help (like I did). Rob helped me install some wireless Ring doorbell cameras in my front gate entry way and also my front door as well as a wireless Ring battery camera in my back yard and helped me integrate them with Ring interior cameras and also they are complimentary to the high end wired surveillance cameras/system that he installed for me in October 2019 (which is still working perfectly and I'm still extremely happy with!!!). Golden Eye Surveillance has the best customer service and they really go above and beyond to make you feel valued as a customer. I highly recommend them to everyone!