My salon closed and I needed a new stylist. I found Theresa here! She listened to me and went…read morebeyond my expectations. The foil highlights came out great and she set up a plan for future styling needs. They are reasonably priced, no frills and adhered to COVID guidelines successfully.

It had been. While since I got my hair done. I was a bit nervous getting highlights as I have had…read moresome pretty bad ones. Jessica did an amazing job and the highlights and cut. She listened to what I wanted and made suggestions on how not to make me look a hot mess. I have gotten so many compliments on my hair and will definitely be going back to Jessica for my future hair needs.

Friendly service and a great cut! Loved this salon!…read more Staff was super friendly and the hairstylist took time to explain options and listen to my concerns and preferences. She did a great job with my naturally curly hair and taught me a couple tricks to better keep it healthy.

This beautifully simple salon is a wonder of obvious technique and subtle cutting. It continually…read moremakes it a hair cut that moves lightly as I move. My husband thoughtfully remarked that Sam's cutting was like an architect building his creation. Sam has experience in London and New York and was called to move to Frederick by our quality of life. He is on Fourth Street on a quiet street. If you're lucky Harris, their dog, will make a sassy appearance. I hope he never moves; I like him so much.

Best Salon! Highly recommend them for color and extensions. True experts in their field.read more

Kaytlin is the best! She is knowledgeable, talented, and always goes the extra mile to make sure…read moreyour service is perfect. Whether it's taking the time to educate you on how to better care for your hair or remembering a little detail from the last time you were there, Kaytlin knows exactly how to make you feel right at home in her chair. I'm one of those people who never felt quite right about any haircut before (I know, one of THOSE clients) but Kaytlin has completely changed that. She's magic & if you're worried about making the leap, call illuminate beauty study & see why Kaytlin is the real deal for yourself!

I love seeing Danielle for my hair! She has been my go to stylist for over 10 years. When you come…read moreto Danielle, she doesn't only give you amazing hair but it all about the experience. The massage she gives before a service to help you relax is amazing, and the hand massage while your color is processing is the cherry on top. I will be coming back again and again. Thank you so much for making me feel relaxed and beautiful!

The sweetest soul and the most spa like experience! Danielle has a magical touch from the start…read morewith her relaxing massages. Her attention to detail shows with her products being clean ingredient brands, and wonderful washing. She does a great job with style, layers and the cut!! Since going to Danielle for almost 2 years, I now have the healthiest, full bodied and hair that grows!!! Always looking forward to my next appointment.

Brittany was awesome! My 5yo daughter loved her and so did I. Thoughtful, honest and talented. Fun…read moreto talk to. Everyone there was super friendly, taking time to chat with my daughter while she waited for me. We will be back for sure!

I went in for caramel balayage and what I received was BRASSY, UNEVEN SLOPPY highlights! I returned…read moreto the salon the same day and expressed my discontent with my hair. The stylist said she could lighten it or have an all over color done. I chose to have the all over color as I did not want to damage my hair again. The all over color was free of charge. I called the manager and asked if I could get refunded, even just the difference between the balayage and the single color. I paid $130 to have my hair look the same as it did before BUT now DAMAGED and PATCHY because of the areas that were lightened. I will now have to continue coloring my hair when it fades. Very disreputable service....

It's the worst Hair Salon I ever been overpriced. They don't even do a good job and they look at…read moreyou like they have an attitude. Trust me you do not wanna go here if you're not Dominican,. I don't know if the lady is the owner, but her face looks mad the 2 times I have been there.

I got a blow out from this place. I have black natural hair that was previously dyed. 2 weeks later…read moreand my hair still smells burnt and I lost my curls. Don't go if you have natural hair

I left this salon being happy beyond words. My hair was Gorgeous! I told Latoya the look I wanted…read moreon the phone a couple of days before my appointment. She was very accommodating in scheduling my appointment since my schedule can be quite hectic. She gave me the exact look I wanted. Check out Best Kept Secrets Salon in Frederick, MD. http://Styleseat.com/latoyadorsey2

I am writing to express my deep disappointment regarding a recent experience I had Best Kept…read moreSecrets Salon on Rosemont Avenue, which fell far below the standard of professionalism and service that their pricing suggests. Prior to my appointment, I communicated my desired hairstyle and even provided a reference photo. Based on this, I was quoted a premium price--an amount I was prepared to pay under the assumption that I would be receiving a service reflective of professional standards and products. However, upon arrival, I was met with several concerning issues. There was only one stylist on duty, and she not even close to finish with her customer. I waited 90 minutes for her to finish. Before my hair was washed, I inquired about the products that would be used, as I am particular about maintaining my hair with professional-grade items. To my surprise, the stylist presented products I had never heard of, and when I voiced my concern, the other stylist (who arrived 45 minutes late for her appointment) openly laughed. My stylist then offered to use Mane and Tail or Head & Shoulders and questioned my objection to them being labeled as professional products. I began to feel apprehensive about the trajectory of the appointment. The situation further deteriorated when the stylist washed my hair using cold water, struggling to get the temperature to a comfortable level. Still, I remained patient. After shampooing, we returned to her station where she prepared to blow-dry my hair. I asked why, as I had clearly requested "flat twists" and shared a photo during the booking process. She responded that she did not know how to do that style. The other stylist, who had booked the appointment, expressed surprise and admitted she assumed her colleague had the necessary skills. What followed was an awkward silence as my wet hair remained untouched. To make matters worse, my stylist then left the salon--without informing me--to purchase food for her child, leaving me alone in the chair. Not knowing when she would return, I began detangling my hair myself. I asked the other stylist for a wet brush; she appeared unfamiliar with the term and later informed me none were available. When I requested sectioning clips, none could be found. I ultimately had to use dusty rubber bands from a shelf to section and detangle my own hair. I informed the remaining stylist that I would be leaving once my original stylist returned. I offered to pay for the shampoo service. She contacted the salon owner, who arrived ten minutes later--still before my stylist returned. I explained the situation, only to be met with a smug "Okay, have a nice day" in response. This experience was not only disappointing, it was deeply unprofessional. Charging high-end salon prices while using subpar products and providing disorganized, dismissive service is unacceptable. I left feeling disrespected, frustrated, and inconvenienced. Clients deserve transparency, respect, and professionalism--especially when paying premium prices. African American women with natural hair often face significant challenges when seeking high-quality hair care services. It is not uncommon to travel long distances and pay premium prices to find stylists who are knowledgeable and respectful of their hair texture. This ongoing struggle highlights a broader need for more inclusive and professional hair care options within Frederick county.

The best experience we could have. Donita is a wonderful person with blessed hands. My daughter…read morefinally love her curly hair. Donita cares about the client and take the time to teach with love. Total private area, that allow you to feel more relax.

I had an incredible session with Donita! My curls never look better! Donita is an amazing curl…read morespecialist and I left with a wonderful hair styling and new knowledge about caring for my curly hair. Do it! Make that appointment! You won't regret it!