We couldn't be happier with Juan and Navarro Flooring! They sanded and stained our hardwood floors,…read moreand the transformation has been incredible--it completely changed the look and feel of our home and made it beautiful. Their attention to detail is terrific, and they take great care to protect your home and keep everything clean throughout the process. Most importantly, they are trustworthy, professional, and truly go above and beyond to make sure the job is done right. We highly recommend Juan and Navarro Flooring. You can trust them with your home!

We hired Juan to install some very nice character grade engineered hardwood. i couldn't be happier…read morewith the experience and outcome. Juan was patient in making sure we got exactly what we wanted. We inspected the color together, selected keepers and losers from the varied boards, decided which areas and rooms to choose our favorite boards for.. Juan did much behind the scenes such as meticulous moisture testing, moisture barrier placement to make sure our product would look good long term, not just right after install. He also gracefully handled many unexpected challenges such as manufacturer defects which required a large delayed re-shipment. He stepped up to help us over the hurdle, taking delivery into his own hands to take some time off the schedule. He even helped calm a neighbor who had been upset about unrelated aspects of our general construction project. Juan and his whole crew couldn't be nicer guys, and they are all true professionals that inspire confidence easily. I would definitely hire Navarro Flooring again.

I found out about Rafael Floors from the great reviews they have. I was looking for carpet in my 3…read morebedrooms and hallway of my condo. I looked at a few places that didn't cut it. When I went to Rafael Floors and spoke with Robert Gomez, I was really impressed with his knowledge about flooring and carpeting. It was obvious he had decades of experience. I told him what I was looking for, and he answered a bunch of questions I had about carpet, quality, and the selection. I went home with several samples to check out how they looked in the different light throughout the day. After looking at the samples in my place for a week, I found the perfect carpet and color I wanted. Robert came over for measurements and an estimate. Everything had gone smoothly and professional to this point where in other places there were flags that would stop me cold, and I would stop the process and move on. The whole selection and purchase process with Robert went smoothly, and they were ready to install the carpet before I was because I had some painting that needed to be done, and I had to delay them several times. When I was finally ready, Juan and Douglas arrived on time to install the carpet. It was a two-day process, and I was really impressed how methodical they were. It was like they were putting together a puzzle they were really familiar with and each part was being sized and put in its place. I later found out that Rafael Floors has a lengthy training process for their installers that takes years. It starts with a 5-year apprentice program where they work under a journeyman installer before they can go out to install a carpet. Juan described to me what a momentous and serious occasion it was after 5 years to finally have a project of his own and being responsible for all the materials and making the customer happy. They did a perfect job and I was one happy customer. That was 3 months ago and I wanted to be sure that others would see my review like I saw others' so they would know what I know about Rafael Floors. Thanks Robert, Juan, Douglas, Arturo (master installer), and Kim!

Terrible service by Arterio . We were waiting and waiting for quotes that he kept saying he will…read moresend in two hours , then we call he says by 5pm but no quotes and then we call again he says by tomorrow noon for sure . But nothing no email or calls . Then we call again and he says ok for sure in few hours and I said if we don't get quote by then we will do business with another company and he said ok fine and dropped the phone . Very disappointing and unprofessional. All we did was be professional and had patience and waited for him till when he said he would get back us to . Never did . So much pride and arrogance. Should have just honestly said we don't want to work with you .

Dave and his crew originally installed our hardward floors and just completed a full refinish…read more Loved the work. Dave adjusted quickly to a last minute schedule change we requested, and then completed the project extremely quickly. After our inspection, we found a few imperfections. Dave's forman responded the same day and they promptly corrected the couple items we found. It is great to work with Sunshine Flooring.

Just completed a floor refinishing project with David and his crew. They took a dated (and very…read morereddish) floor and transformed it into a contemporary one that looks right out of a magazine. This was my largest home improvement project so far and David was very patient with my questions and very knowledgeable overall. He did things other floor companies told me couldn't be done. His crew was great and very experienced. I'd highly recommend them!

Highly recommended. True craftmanship. Super Prodessional. Great value. Very clean. Our floor look…read morelike new! Thank you Mike!

I am delighted to give my enthusiastic recommendation for Ross Valley Hardwood Floors. After having…read moresevere buckling from water damage in my kitchen, Mike and Jeff did excellent work on repairing the damage and restoring the hardwood floor to top prime. Mike and Jeff are professional, courteous and clear in their explanations of their work. I give them my highest recommendation. Rick Isaacson

We just got a new home with some serious trouble spots and Ken and team came to the rescue. We were…read moreon a tight timeline and they made it easy from the start. We knew nothing about carpets and the different types of options available to us and Ken and his wife led us to the best option for our rough and tumble kid+animal househould. Our installers Omar and Marcello were lovely and total pros and the rooms came out looking fantastic. We'd hire them again in a heartbeat. In fact, I told Ken I wish we'd done more rooms, but alas, we need to pace our spending/room reno.

We are repeat customers, having bought several area rugs from Ken's Carpets in the past! This…read moreweekend, Ann helped us to find a great-quality remnant about 8'x10' from their stash, in a nice neutral color. The amazing thing this time was that they offered to bind it by 3:00pm, since they do it in-house, and so we had our new rug the same day, which I never expected. We also purchased the thinnest pad available to protect our floors. We then took a look at other flooring options in the store, since we need to replace an aging laminate floor in our home; Ann gave us some great advice and options to think about, including engineered wood planks as well as traditional hardwood.

We redid the floors throughout our entire house and Flooring Store did a fantastic job. The…read moresalesperson was very helpful and knowledgeable and Isaac's installers did excellent work.

I had an excellent experience with The Floor Store in San Rafael and would highly recommend them…read more David was wonderful to work with. He was professional, knowledgeable, resourceful, and gave me excellent advice throughout the process. I really appreciated his patience and thoughtful guidance. His crew, including Gwan and Alex, did a superb job with the installation. They were professional, careful, and detail-oriented. They took care of all the details and left everything very clean. The work looks great, and I'm very happy with my new floor. Thank you to David and the whole team for such excellent service and workmanship. I would definitely recommend this store to anyone looking for quality flooring and professional service. Ninique S.

Bill was very communicative and helpful in Difficult decision-making. We had an old hardwood floor…read morethat needed to be completely refinished. It ended up being a perfect job. How often can I say that?!

Bill offered very helpful advice to address our family's needs, not just for flooring but how it…read moremight impact health vulnerabilities in our home. Compassionate and knowledgeable, plus responsive to communication.

I had a great experience with the team. They removed the old flooring in my rental unit and…read moreinstalled an entirely new floor, and the results came out amazing. The floor looks great and feels very durable, which was important to me since it's a rental property. Gene, Angel and the team was efficient and communicated well throughout the entire project. They showed up when they said they would, kept me informed, and the quality of the installation exceeded my expectations.

Great experience with installing SPC flooring, and I will work with this company again if I need…read moreflooring in the future. Gene was professional and had great communication before, during, and after the project. He visited my home to take measurements, show me samples, and he provided an estimate before he left. There was no pressure, and I noticed his attention to detail and quality. After getting estimates from other companies, Concept Materials had a competitive estimate and I felt they would do the best quality work. This job involved replacing a cheap vinyl wood floor with durable SPC. The scope was a living room, 4 steps, and a hallway. Each day two guys arrived on time. Because the subfloor was not flat, they had to pour concrete to level the floor. Overall, they did an excellent job and cleaned everything well. Like many projects there were some unexpected issues, and Gene handled each issue quickly with a good solution.

From start to finish Castro Bros Hardwood Floors was absolutely phenomenal. First, their quote was…read morereasonable and their communication before and during the project was excellent. The workers were polite and respectful of my space. Oscar was in charge of my job. I couldn't have asked for a better professional. I highly recommend CB Hardwood Floors.

Cesar & his team of Miguel and Jorge did a fantastic job on my dining room floor. Removed the…read morecarpet, identified the bad spots, repaired all of them, replaced the bad planks and put a great finish on the floor. Sounds easy, but they worked very hard on this project, barely stopping for breaks of any kind.. They were professional, courtious, communicative about the process, on time, responsive, friendly, & cleaning up after the work was finished was exemplary. I most definitely contact them for any future projects. Highly Recommend! Thank you Cesar, Jorge, and Miguel!

F1 made a special effort to lay my new floors in spite of multiple setbacks from my insurance…read morecompany. They were willing to work with a set of tough circumstances and the results are everything I hoped for. I'm sure many Marinites want to support small local businesses -this is one of the best. Thank you Monica and Hikmet!

It was wonderful to work with Monica and Hikmet. We wanted to remove the carpets from our bedrooms…read moreand replace with hardwood floors. They were attentive and responsive. They put a lot of effort into finding the best possible match to our current wood floors. The job was done quickly and professionally. Great to support a family owned business.