Dragged on for hours then asked for $100 credit card deposit to secure vehicle next day because these lazy asses wanted to get off work. Hand wrote '100% refundable if not happy' and insisted I needed to make a deposit to continue negotiations. Continued negotiation next day, and even asked to run a credit check first which I reluctantly agreed to, but negotiation came to a standstill. They claimed they couldn't refund on weekends. Came back Tuesday, then said they couldn't refund and has to wait next day. When asked why, scumbag said 'just can't.' Disputed with manager and then said no refunds before 30 days from deposits by check or cash. I said this was a credit card. I asked why they had excuse after excuse. Manager replied 'we can make 60 days. Or make it 90 days' sarcastically. Then rudely and repetitively kept talking over me off by saying 'goodbye' and 'go' while I was talking. Ended up getting the refund from my credit card company. Found out weeks later, my identity was used to open new store credit cards. Had to spend alot of time to clean up my identity theft. ABSOLUTE SCUMBAG SCAM ARTIST CRIMINALS. AVOID AT ALL COSTS. read more

I only give one star because I have to. If you're reading this do yourself a favor DONT LET THEM TALK YOU INTO A LEASE! Unless of course that's what you want. Make sure you carefully read your contract cause Guiffe (I've been told) lost Hyundai cause their salesman were tricking people into signing leases. ALLEGEDLY... I wasn't there. I was there and not only did they try to get me to lease but they wanted me to drive off with a more expensive car. Scumbags is what they are. Buyer beware!! read more

WARNING!!!! The people that work here are lazy, unprofessional delinquents. They are liars and thieves... will do anything to make a sale. My husband leased his car here and told them specifically that we were moving to another state and needed our plates to state this. They said they could do that, no problem. To make a long story short - it has been almost a year and my husband still HAS NO PLATES!!!! - Whenever we call, we are given the run around. They tell us they are busy and will call us back - THEY NEVER DO! We finally called customer service to complain. Kia was quick to call us to let us know our plates were being shipped. - That has been TWO WEEKS!!! - We call again to find out the status - same run around. Will call you back, we are busy. NO ONE CALLS BACK! Needless to say, i will be calling customer service again, and will take this to the highest level possible. These people disgust me. PLEASE, PLEASE, PLEASE, DO NOT GO HERE!!! Save yourselves the headache. Terrible people, terrible service. Extremely upset and disappointed. read more

The whole Giuffre Kia sales department is full of scumbags, but I expected that from a car dealership. Unfortunately, I was there with a significant other who wanted to drive a car off the lot that day and didn't hide it well. I still refused to pay the bs added fees: "Transportation Fee," "Prep Fee," etc. They soon figured out I was the one doing the financing and was more than ready to walk away. But they made the whole process take so long, that by the end, I gave in and paid the insane fee for them to register the car, which was extortion. The Giuffre Service Department that handles KIAs has its ups and downs. I had a bad experience there (having to wait six hours when I was told it would be two or three) and then got whiny excuses from Charles, the manager that day. I was so angry that I got in touch with the guy who's in charge of the department, who was fantastic. He personally oversaw my appointment. However, then they mistakenly added an extra fee, which was annoying, because I had already paid by credit card, and apparently even the manager can't void a credit card charge (?), so when the head guy called me to follow up, I told him about it and he said he'd fix it for me on Monday. End advice on dealing with Service Department: - Don't deal with Charles; make an appointment on a day on which Andrew is running the office - Always check the breakdown of your bill before paying - You may have to escalate matters to the head boss if something goes wrong read more

At 8pm 2 hours after closing time of 6 pm on Friday evening 11-19-10, after a long and drawn out "signing ceremony" Where all documents were promised to be filled out, we wound up signing all types of blank documents including Sales tax on rebates which we were told we are "supposed to pay because the dealer has to pay sales tax on rebates" That is $3,000 x 8.875% =$266.25, we were also a target of a "bait and switch" extended warranty scam, where we were Shown a "KIA extended warranty offered by KIA not a third party" but there was a $100 deductible, after we pointed out the mistake of a zero deductible promised agreement, a new warranty was printed out, we were asked to sign a "do not contact any government authorities letter" otherwise the deal could not be completed. Since this was a "KIA Extended warranty offered by KIA not a third party" we felt confident that we will never ask for a rebate nor cancel the contract and reluctantly reworded and omitted the "do not contact government authorities" and signed the Letter. Finally after an exhausting session and numerous "errors" we were finally given the keys to the vehicle, after arriving home, we noticed that the "KIA extended warranty offered by KIA not a third party" was switched to a third Party, among the 9 blank and partially filled out papers (we were diligent enough to ask for copies of all the blank documents) the KIA warranty was switched and we actually signed an agreement with "first extended service corp. P.O. box 804785 Chicago, Illinois. 60680-4109". We Goggled the name and we found "rip off" and "scam" as the primary description of this post office located entity. Furthermore the tow - hitch and the wheel locks which appeared on the proposal disappeared on the signed contract. When we pointed it out to the sales manager he explained that this Is an aftermarket product that can only be installed after the vehicle is paid in full. Which seemed reasonable at the Time, but Daniel who is "responsible" for these items, did not call back with a date and time to install these 2 promised items. The next day on 11-20-10 at approximately 12:00 noon we contacted the dealer and asked for "Franco nakhleh or Vincent Arcelay" to speak with us, instead, "Daniel the sales-manager" who was present the night before at the signing ceremony took the call and referred it to the "finance manager" who refused to provide us with a "KIA Extended warranty offered by KIA not a third party". When we promised to contact the Department Of Consumer Affairs he basically said "go ahead" and he hung up the phone. Giuffre KIA of bay ridge personifies the reason for requiring all the regulatory power of the "Department of Consumer Affairs". Instead of negotiating and arriving at a mutually satisfactory solution to this $1,500.00 "rip off and bait & switch scam" they are "thumbing their noses" at a consumer who paid all cash for the vehicle and fulfilled every financial obligation. GIUFFRE KIA personnel are basically "daring us to file this complaint with the Department Of Consumer Affairs." Eventually we filed a DCA complaint, and court papers were signed by us with the DCA as the Plaintiffs and GIUFFRE KIA as the defendants. UPDATE, UPDATE, UPDATE-During the last several visits to Giuffre Kia service department, you are required to sign an "diagnostic fee" of $230.00 to be paid "if not covered under extended warranty". However our warranty is "$0.00" deductible and it is bumper to bumper 100,000 miles or 10 years. Currently, our Inspection is expiring today 11-30-13, and our vehicle is being held "hostage" unless we pay the $470.00 to extinguish the check engine light. If we do not pay the $470.00 then we "will not pass inspection" and we will be driving with an expired Inspection sticker....PLEASE, DO NOT DO BUSINESS WITH GIUFFRE KIA, THEY ARE A CLASSIC RIP-OFF ORGANIZATION WITH EVERYTHING IN PLACE TO "RIP YOU OFF". If you would like to join our lawsuit against Giuffre Kia, then please call me at 212-706-9007 after 11AM or at 646-345-1869 after 4PM to 9 PM so that we may add your name to the caption of the lawsuit and have you share in whatever damages (including punitive and compensatory) that are awarded by the court. You will not be required to pay any legal fees; however, our attorney will collect 33% of every dollar awarded to you. Keep in mind that our attorney will also in-plead the "Department of Consumer Affairs" as a necessary party. Together, we can win this struggle against those entities who are trying to RIP-YOU-OFF. read more

Giuffre KIA - Giuffre KIA, THEY RIPPED ME OFF AND MANY OTHERS WHO ARE LISTED ON GOOGLE "GIUFFRE KIA COMPLAINTS". JOIN OUR LAWSUIT 212-706-9007 - Car Dealers Near Me - Brooklyn, New York

Assistant at the counter made racist remarks while I was waiting for my repair.

Marvin is probable still the only reason i would go back. Other than that i went back out of loyalty for a second lease and was told by the manager that day - "Go ahead shop around, you will never find anything for the price you want" - So I went a few blocks away and tried a (non- Giuffre) dealer and drove off the same night with EXACTLY what i wanted and minimal dealer BS! read more

This is without a doubt, the worst service and dealership that Kia had an association with. Their attitudes are terrible and they talk to you like your accross the street at the club on a saturday night and the don't know you. No one there knows where the other one is. I had to wait 3 weeks for a part and that was after they told me twice there was a problem with shipping and when it did get there they said the part was damaged. The odometer still doesn't work on my car after they had it 3 weeks then another 2 weeks to fix it again. My console came back damaged with scratches and marks. Even after bringing the car back the second time, they were there. Their mechanics are also lousy. After everything, I just decided to bring my Kia to another service station in upstate NY where I got the car. Management is even worse. Incompitant and stupid. read more

Hi my name is Sashae and I recently purchased my very first car from Giuffre Kia. The staff was wonderful. They listened to my wants and answered each question with expertise. I'm honored to say that none of this wouldn't of happened if it weren't for a sales rep by the name of Trudie-Ann Hinds who never gave up on me and convinced me to come in for a up close and personal meet and greet with the dealers to express my interest in their vehicles. I recommend this dealership to whom ever is in the area and is interested in purchasing a car. You can also speak with Claudio whom I must say is a man of his words and does exactly what he says he's going to do :) read more

Went there on 4/2/13 for an oil change and my service guy Edward Diaz was very professional and understanding to what the car needed , I pointed out to him that the right head light on my Kia optima had some condensation in it and automatically without hesitation called up the parts dept and ordered me a brand new headlight all covered under warranty and no hassles going there tomm 4/5/13 to install it , there service and parts dept are very professional would recommend to anyone I know..thank u read more

Horrible experience!!! i called the dealer because on their website it says that when you buy a new car you get $6000 cash back,so i called the dealer and when i spoke on the phone ,Apple(name of the lady that i spoke over the phone said its correct and i enforced it over the phone that im coming from far away and dont like to be lyed over the phone just to get me in.......hahahahahhahahaha,retarted me for believing in the dealer!! when i got there,after i was wondering around for 20 minutes without been helped FINALLY someone aproach me to help me,so i told the gentleman that i wanted to purchased a kia soul and wanted to get the promotion about the $6000 back,he didnt have a clue of what i was talking about,and then he came with answers out of nowhere,first he told me it was for the kia sedona,i told him that im not a beginner on this and i did my research before i came there....then since he noticed that i didnt believe a word of what he said,he pulled another 2 lame exuses...at the end he told me a really out of line comment "i sold one car already...i want to sell another one",like i really care,you are not just going to pull $25,000 dollars from me by answering 2 questions....so take it easy!!!!! i told the guy that let me just walk around and i'll call him if anything,i aproach a guy by a white desk on the side that was more worry about his burger than to help a costumer(i thought he was a manager) and told him about what they told me over the phone...he came with a DIFFERENT answer(this was already the fourth different answer already), he said it would come off from another price stated on the window,which it took me to ask him 3 times because he wouldnt let go the burger of anything!! i just walked out of there because it was too many lies in just too little time....people,read the reviews and dont come to dealership for anything....you will be robbed your hard earned money!!!!! read more

I would give a negative star if that was possible. They are the WORST!! We went in there ready to buy and all we needed was the car and someone to sell it to us. We had called ahead to make sure they had what we wanted and Trudi told us that there were 2 on the lot. After being there for 45 minutes and speaking to 3 different people (Trudi, Dave and Jimmy) we couldn't even get out of them what they had on the lot much less a price. At one point our 'Manager' Jimmy went to take a crap while we waited for him. Nice one, real professional. In the end we found out that they were planning on up-selling us and indeed had nothing close to what we wanted. DO NOT GO THERE EVER, you will regret it!! read more

I didn't buy my Kia here, but I have taken it for service there. Today, I took it here for service that was covered by the warranty but they worked really hard to try to get me to do extra services. At one point, they brought out my dipstick to show me that I was low on oil and desperately needed an oil change. They refused to just top it off for me. I left, went to the first gas station and checked the oil myself. Guess what? My oil level was FINE. It was dirty, but nothing drastic. Their tactics, however, were dirty. read more

Took my KIA to the service department. A huge mistake! The manager there is unprofessional, to say the least. It took them a week to replace a single part (meanwhile he gave my husband a different story). When I came in to pick up the car, the manager didn't even address me. After finding out they have lost my cars paperwork, he said to the girl "whatever, its a lease. She doesn't need the paperwork Just call the car". I was standing in front of him and he didn't even address me, just shouted over me to his employee. After insisting that I need my paperwork, he grudgingly typed up a new report for me and instead of handing it to me (I was standing right in front of him as he was typing), he walks past me and gives it to his employee and then walks off. The girl handed it to me with an apologetic look, but wow! Oh, and they stole the quarters in my console. Really??? Next time my car needs repair, I will gladly drive to a different dealership. Don't waste your time there. read more

This is by far the worst dealer in the Brooklyn area from our 2 week long new car shopping. It started off just outright pushy and the sales environment was so high pressured I almost felt bad for the poor guy. All we wanted to know was a simple ball park price, and the salesman beat around the biggest bush and mandated I sit and give all my fake information. After spending 30 minutes there, he brought out their so called, ill mannered manager, whom decided it was alright to make, not receive, a phone call while talking to us, then remain unresponsive while we wait for 5 minutes. As any big purchase warrants some time to make a decision, we told them we will come back tomorrow, and she yelled out "Don't come back" from frustration the sale didn't go their way. She needs to go and hire herself some non high school drop out that doesn't think its an effective sales tactic to repeat the same information over and over when we never asked him any questions to begin with. Sometimes you just need to keep your mouth shut rather than come off being extremely annoying and pushy. For the sake of your sanity, please avoid at all costs. Drive the extra miles to the other KIA dealers in the area and save yourself the headache. read more

This service center contains some of the most incompetent people I have ever met. I've spent hours trying to remedy a MPG issue with my Sorento. They claimed to do a drive cycle, but was not able to "replicate" my 12 MPG. I solely drive in the city so obviously my MPG average is not going to match a drive cycle MPG that includes city and highway. Later, the manager Charlie, tries to explain that even if I reset the MPG, the average is for the life of the vehicle and not from that point on. I was literally told that I was stuck and there's nothing they can do for me. My salesman was great, but the service department is a joke. read more

Being that I live in Brooklyn and this dealership is the closest that sells kia, I decided to pay it a visit. I, along with my daughter went and oh my god what a bad experience. they really need to get rid of that old italian man that smokes more cigarettes than I have seen anybody smoke. it's incredible how disrespectful he was. he even tells me while taking down my info "make sure you make a deal uh" Im looking at him like "what in the world" so my daughter and I go outside and we look at a few Sorentos ask him a few questions and he would not answer anything. just that he had to "come back" totally ignored us. me being hispanic latino i can pull the race card but I didn't. I just simply told my daughter "let's go" The worse thing a car dealer can do is be an asshole in front of a potential buyer who has a child. I felt bad for my daughter because she was so exited to be in that new s.u.v and that old hag wanna be mobster screwed it up for me and her. don't even bother going there, trust me your gonna feel like an ass. read more

They were terrible they gave us such a run around and their sales people leave or get fired right in the middle of a sale. They have no care for the customer, we were trying to get a Forte we had to wait cause it was late, they said they would give us an answer the next day. We waited all day and when we called they said the sales women no longer worked there. We asked for the manager Stephanie and we were told she was off and would call us tomorrow that was a week ago. I thought you got an answer in an hour "Yea Right"!! We got a great guy in Sansone Toyota and my daughter got a Toyota Corolla. read more

the absolute worst dealer ever. i went here trying to trade in my 2012 jeep for a 2013 Kia Soul. i was rudely greeted, laughed at and told no dealer would want to work with me and to go somewhere else. 2 days later, i have that new Kia Soul courtesy of another dealer with a better loan than i had gotten 2 years ago. These people are scam artists, rude, obnoxious and have a dirty, dated dealership. Take my advice go elsewhere. read more

i also wish i could leave negative stars. like other reviewers, i was bait and switched, i don't even believe that this car was ever in their possession. a great way to waste a morning and some gas. nobody wanted to take responsibility for the car not being there. funny, because it was there last night when they emailed me the car fax. and it was there this morning when the woman i made the appt for me to come see it. all of a sudden it had been sold. when i went back to my car, two of the female online sales reps were making fun of the bumper stickers on my car (feminist, obama, etc). "she must think she wonder woman!" tons of giggling. nice way to treat customers. read more

I recently purchased the wonderful compact yet large Kia Soul, and I am a happy customer. My father and I came to the dealer with the expectation of just looking, but with the great offers and exceptional customer service, I am happy I walked away or rather drove away in my new vehicle. I am excited because each day the vehicle offers a new experience so no buyers remorse here! I am also happy with the equally as wonderful dealer who assisted with the purchase, his constant checking in gives me a confidence that if something were to happen, he'd be right there to assist me. Definitely a dealership I will be returning to for further purchases and referring friends to. Thanks to Dealer Marvin Smith read more

Came to trade in my lease to pay less and that's exactly what I ht . Go see Marvin smith he is awesome and helped us with everything we needed. read more

Long Review but please read (Buyer Beware): I began looking for a Kia Optima on AutoTrader.com, when I saw one through Giuffre KIA showing 2011 Optima for $15,995. I called and made an appointment to see it. They called to confirm the appointment scheduled for 1/12/13 @ 3:30pm. My wife, son and I arrived driving from Island Park, NY and arrived on time and had Gerard as a salesman. When we asked to see the car he showed it to us, we went for a test drive and then started going over the price of the car. I wanted to confirm that I would get the car in the amount of $15,995. He at first said that was the online price and we would need to put $2995 down payment. I then asked if they could do better if we paid it in full. Well I started to get a little annoyed as now the B_ _ _ S_ _t started to begin. He then said no that price is for financing. I then asked can we pay it off early and he then said yes you won't get penalized but if you can just make at least 3 payments before paying it in full. I asked can they do better in price and he went in and asked and he came back with $15,500. My wife convinced me to go inside and purchase the car. We went inside and Gerard was very nice. We filled out paperwork, I asked him we need to know how much the payments would be and he said he does not know the numbers or goes over them as that is handled by the Finance Guy. I gave all my info, went through the pre-approval process (as I was going to make the 3 payments as per his advice and pay it off on the fourth month). He came back that I was approved so I made the down payment and changed the Insurance over to the new car. After 3 hrs and my 5 yr. old son now losing his patience we went in to speak to the Finance Guy. So the Finance Guy now went on to say that it was hard getting someone to give us such a low rate but he was able to get us 5 1/2 interest rate (this information was very weird as we just bought a house and we were able to get a mortgage @ 3.75%). He said my credit was bad and showed us two Car Bank Loans that approved us at about 14%. He then said that M & T which is where we have our mortgage through didn't even acknowledge us (strange wouldn't you say). But he miraculously found someone to approve us who have bad credit at 5 1/2% Interest Rate. We then asked again about paying it off and he said you have to pay 6 months but why do that when you should just pay it off for the 5yrs so we can build up our credit. I felt like we were being pulled through the ringer as again I would like to mention we just bought a home and my credit was good enough to get us a mortgage at 3.75%. He got the paperwork together and said ok this is what your payment will be $369.00, I thought this was high for a 2011 Kia putting $2995 which would leave us with $12500 to pay off. I then said that's high let's go over the numbers, He said that the car was $18995 putting $3000.00 down would leave us at $15,995 plus tax and a bunch of ridiculous fees which again we were back up to over $25,000. That's when I said no that is not what we were told and it does not state that anywhere on AutoTrader.com which was the reason we came in. I then told him forget it this is not what Gerard told us. He then brought Gerard in and he said exactly how I interpreted; that the online price is $15,995 and we have to put $2995.00. Now we were there 4 hours to now say we want the down payment back. When the Finance Guy came back to say ok we will throw in a warranty worth $3000.00 and I said that is not what we were told. Gerard said that we take on whatever warranty was left on the car which would be about 6 years as it was a Trade-in/upgrade. This pissed me off! if I was not the type of person to know numbers and ask the right questions this car which was miss advertised would have cost me about $25,000.00. I could not believe that they did not have the audacity to honor their mistake. All that time we spent there for them to try to still sell that car to us at regular price... I DO NOT RECOMMEND THIS DEALERSHIP. BUYERS BEWARE!! read more

agree totally with other reviewer. if negative stars were possible, that's what Giuffre Kia would merit. trudi told me they had the car i wanted and could make a deal with a trade-in. of course, that was all just to get me in the door, it was never possible for them to accept a high value trade i learned after i got up at 8 AM and made the long drive to BK. per Frank Rao, the GM, "i don't know why they said they could do it. it wasn't me, i wasn't there yesterday." do yourself a favor, do not call Giuffre Kia or waste your time stopping in. if you already have fallen victim to their 70's-era car sales tactics, do what i did. call the BBB and notify Kia corporate directly. ironically, i passed another kia dealer on my way home whom i had spoken to previously and found friendly, intelligent human beings. signed a contract with them and once i take delivery of the car, i will update this review and name them, hopefully helping other yelpers. read more

DON'T GO HERE! This place is the worst car dealership in the freaking world. I called about a vehicle and requested a carfax report. They always had a reason why they didn't send it or they would say that all their vehicles passed a rigorous inspection and it was ok to come in and see it. This is BS. If they can't send you the report then there is no report to be seen. I inquired about the same vehicle three months apart. The first time, it was sold, then I saw it was available three months later and couldn't get a carfax report. Trudi Hind is the rudest heifer on the planet. And staff co-signs on her behavior to customers. She will give you the names of her friends to speak to telling you they are the general managers of the dealership. She is a pathological liar. Ask to speak to Iggy or Peter. If another sales manager contact you like Lou, he's another person that will co-sign on their BS. Don't go here to be disrespected. There are too many car dealers in Brooklyn and New York to put up the scam that Giuffre allows from the people who work for them. Like priest, like people. Lou claimed that Trudi has never received a negative review from customer but look at the previous review and you will see that Trudi is a liar in the worst way. Thank God they are not the only dealership in Brooklyn. Guiffre do yourselves a favor and train your sales managers, customer service reps and any who represent you to be customer focused. They are not good enough at sales to get someone to come in to see what you have to offer. In fact, they really SUCK! Do you have a Giuffre Training Program! if not, you need one or some new employees. They believe.....if we can get the customer to our dealership, we can convince them to buy one of our vehicles. Dont fall for the hype. This is not sales...its called a con. Many have fallen for it and have live to regret it. The prices change according to their projections of each quarter. Overall, this place does not have any ethics with their employees, their integrity nor their character. How they have stayed in business so long is short of amazing. read more

Be warned. They still have not processed the roadside coverage they begged me to buy 3 months ago. I give it one star because we liked the salesman Gerard(he deserved 3 stars and the dealership 1 star). He was professional and helpful and did what he could to sell us a car. Frankly, the rest of the team seemed aloof and they definitely were not offering anything near trade-in value. We heard all the bad stuff and how they were sued by numerous customers and lost this past Fall 2012. We should not have bought there but Gerald was clear about the price and we thought it was the car we were looking for. The car is great. The negative review is because the finance guy we had lied to us so many times about the warrantee. He was later fired. Although the car was used the past 4 years, it did have a 1 year warrantee left but he lied and said we understood that wrong. I guess Kia and carfax are wrong too! We did buy the extended coverage and I rather have it. Murad was finally flexible there and negotiated a little. There was a hidden fee of $875. we got stuck with. Also, how the interest is compounded was misrepresented by the dealership according to the call I made TD bank lienholder. Here's another catch... they said we would have to pay an extra $2,100 if we did not use their financing... OK but the interest rate is double the normal and we have good credit? We plan on paying it off early anyway. So you have to use their financing and that's where they set you up. BTW, they really want you to lease, they first kept trying to sell that but that first salesman abandoned us when we said we rather look at pre-owned cars. What a mess to sort through. I can't imagine Kia headquarters could stomach much more of this. read more

Pleeeeeeease,avoid these guys.they are not serious at all. the sales person are not that bad, they are nice, but don t let them run your credit report or try to find you a bank to finance your car.do it yourself before going there. they sent a request to 14 banks without my consent. t told them i was already in contact with my credit union to finance me, i just need to know their best offer on the car.but they run my credit report arguing they needed it to tell me the final price. then they asked me what APR i was offered by my credit union, which i refused to say (it was 4.95%). they said they found 1 bank for me to finance it for 12% and that was a very good APR according to them. may be my accent made them think i was a fool. but guess what, a few weeks later, i got 14 letters (almost 1 everyday) from banks and agencies saying they received a request from them to finance my car and...my credit score decreased of 40 points. God knows what else they will do with my SSN and all my infos. BEWARE PLEASE read more

All comments i have read here is so true,it's amazing that they are still in business,i was there recently with my wife shopping for a car for her,it was a nightmare. they are such a rip off started out with a quote of $25000 so we took the offer when we sat at the table(no privacy) because their offices are public,started the paper work the sales man up the price $2500 we haven't buy the car yet and the price went up usually the price goes down but it went up, asked to speak to manager ,manager came over we explained what the sales man did ,apologize to us and told us he can only reduce it by $500,so i asked what was the reason for the increase ,the manager just as schemish as the sales man said someone else is trying to buy the same car,my question was how can two sales man sell the same car,i just walked out .\Went to another dealer and got the same car for cheaper price. M y reason for writing this comment is to let customers know what they are doing and i hope they read this comment to because they might know exactly who wrote it.my new kia is an 2012 optima SX fully loaded leather gps the full works.So please people spend your money where u can trust people .The sales man that sold us the car was really helpfull we ate bagel for break fast sat in a comfortable room with leather chairs and looked at a 55in tv while we wait for our care to get ready now that's service for your money. SO BO TO GIUFFRE KIA SHAME ON U..................................DO I REALLY HAVE TO GIVE A STAR TO POST ..SHIT.. read more