Excellent experience. I am that anxious patient with a fear of dentists but I would absolutely go…read moreto this office again. I had a referral for an extraction and within two weeks I was sitting in the chair. I had sedation and clearly didn't feel a thing. Best part is the next day. No swelling , bruising or pain. The office called the next morning to check on me which I thought was wonderful and made me feel valued and cared for. . Thank you for everything !!!

This review is in regards to the experience in which I enjoyed with my first and only scheduled…read moreappointment at the Kalamazoo Oral & Maxillofacial Surgery. I had been given a consultation to have a wisdom tooth pulled, through the Dental Office within the Department of Veterans Affairs Medical Center. The Community Care Department approved the consultation to be scheduled at the Kalamazoo Oral & Maxillofacial Surgery, the Briarwood Valley Office Park. West Main. suite 200, Kalamazoo, MI 49006 location. I called the the phone number (269-388-2026) listed for that office, on the date of 02/20/2026. I had spoken with an employee of the Kalamazoo Oral & Maxillofacial Surgery and was able to schedule an appointment for 03/04/2026 at 1300. Again, this appointment was scheduled for the Briarwood Valley Office Park. West Main. suite 200, Kalamazoo, MI 49006 location. As I had arrived to my scheduled appointment at the Briarwood Valley Office Park. West Main. suite 200, Kalamazoo, MI 49006 location on 03/04/2026, I noticed a marquee sign located at the entrance of the Office Park, the sign did advertise the information for the Kalamazoo Oral & Maxillofacial Surgery. As I arrived in front of suite 200, I noticed a sign mounted on the side of the building stating information for the Kalamazoo Oral & Maxillofacial Surgery. As I had entered the office to the joining offices, I see another sign presenting the information for the Kalamazoo Oral & Maxillofacial Surgery mounted on the wall, next to the office entry door. And then I noticed a paper size note taped to the glass door. The paper note stated "Our West Main office is closed today". In my confusion, I called the number listed on the paper size note. I was able to speak with an employee of Kalamazoo Oral & Maxillofacial Surgery and had been notified that the West Main office has been closed for three years. Again, they want me to believe that this location has been closed for three years. The website for the Kalamazoo Oral & Maxillofacial Surgery, has two locations listed for services. The West Main location is one. There is an active phone number listed on the website for the West Main location. There is a Marquee sign at the entrance of the Office Park with their information. There is an active sign on the side of building near the entry door. There was a paper size note taped to the entry door stating that they are closed today. The office does seem to be an active Dental office, with furniture. And for my favorite, I was able to schedule the appointment at the West Main office with an employee of Kalamazoo Oral & Maxillofacial Surgery. The Department of Veterans Affairs Community Care staff were confused with the information as well. The staff at the Kalamazoo Oral & Maxillofacial Surgery, informed the Community Care Office that they called my phone number to cancel the appointment at the West Main location. but, my phone number must not be in service. I have not received any apologies for the Kalamazoo Oral & Maxillofacial Surgery. Nor would I believe that one could be sincere. I will not be using this Dental office in the future.

I was a little hesitant to schedule a Dentist appointment during COVID-19 because I have heard a…read morelot of people complaining their dentist isn't performing the full cleanings and the appointment was rushed. HOWEVER, Dr. Cohrs office is still doing the full service and taking their time and giving us excellent un-rushed service. Dr. Cohrs and his staff are the best. I can't recommend them enough!

MAH Horrible experience…read more I would like to preface this by stating that I have previously had a very positive opinion of Dr. Cohrs personally. I firmly believe his bedside manner, attention to detail, and dental work are truly impeccable, and I appreciated his clinical care during my previous visits over the years. During my most recent visit though, things had changed. I was told by the hygienist, Lyndi, that a panoramic X-ray was "required by law" to maintain their license, with implied risk if refused. No such Michigan law exists--regulations cover equipment safety only, not mandating patient imaging (per LARA-Licensing and Regulatory Affairs and Michigan Dental Association). My low-risk profile (excellent hygiene, no cavities in years, healthy gums, recent normal bitewings) showed no clinical need. ADA 2026 guidelines require panoramic only when necessary, to minimize radiation, not routinely. When I raised the issue feeling misled about Timberview losing their license, the hygienist called in the office manager who was beyond rude, defensive, interrupted repeatedly by obscuring and pivoting to "our standard of care," then asked my opinion of their standard. I said it felt revenue-driven rather than evidence-based. She immediately told me to leave. This was gaslighting: obscuring the obvious falsehood with vague "patient care standards" and punishing honest feedback with abrupt dismissal. Deceptive communication and unprofessional handling erode trust. Patients deserve transparency, not pressure and deflection. Unfortunately the unprofessional conduct of the office manager--particularly her repeated interruptions, twisting of the initial misleading statement, dismissive attitude, and abrupt decision to ask me to leave after I shared my honest opinion--has eroded my trust in the practice as a whole. Despite my high regard for Dr. Cohrs' skills and care, this experience will unfortunately prevent me from returning. Perhaps the business/name change to Timberview Dental has caused the business to now become profit driven over patient care driven. Be VERY careful about agreeing to unnecessary procedures that are lining their pockets.

I had a dental emergency after a fall. Chilling two of my teeth. I am autistic and was very scared…read moreof going to the dentist. His staff was excellent, super sweet and kind and very gentle. And the Dentist was wonderful and really seemed to enjoy his job. He was whistling cheerfully as he worked and got my teeth looking better than before. With minimal to no discomfort during my numbing shots and treatments. I highly recommend them they seriously changed my feelings on going to the dentist. So grateful for their help. Hayden was my dental hygentist and he was attentive and careful during my healing process from my fall. He was wonderful!​​

I have never had a bad experience with a dentist until Dr brayton. I chipped a tooth and he…read moresuggested a crown. I trusted in his expertise and let him do the crown. The tooth then got infected. I went into the office,on a Thursday, he looked at it for 30 seconds said "I'm not even gonna touch that, you need to see an endodontist." Gave me antibiotics. The lady at the front desk signed the prescription. And she mentioned to the hygienist that my insurance "wrote off" the cost of my crown. Yet I had already paid $800 for it. The endodontist he recommended, Dr shugars has terrible reviews so I was too scared to go there. I called every endodontist I could find trying to get in as soon as possible. With no luck until the following week . I called Dr brayton back Monday morning telling them the antibiotics weren't helping and asking for them to send my referral to a few more offices hoping get in asap. They didn't call me back for 3 days. I found an endodontist an hour away that got me in on Thursday and told me the tooth was already dead and that I had bone loss. The endodontist was amazing but he did say I could lose this tooth now sooner than I'd like. It also cost me another $1,200 for the root canal.I cannot believe that I almost lost this tooth due to how bad the infection was. Dr brayton and his front desk lady Michelle did not care whatsoever. She was always rude on the phone as well. I will never go back there again. I'm out $2,000, and almost lost the tooth. Save your self the trouble and go somewhere else

I went in for a 6 months fitting, I needed some help. Norberto and Ann were great to work with…read more they were patient and calm the process took a while so the end product was done right, the dentist was also great, very professional and skilled so when i left today I had a smile I was proud of. Bruce Jennings

I am a 70-year-old chicken-s***, when it comes to going to the dentist. However there is an amazing…read moreforce of nature at Aspen and her name is Ann. Her compassion, patience and understanding are beyond compare! When I first met her I had put adhesive in my dentures to get a soft line. I didn't know that you weren't supposed to use that he should when you geta soft liner put in. I did not only receive the softliner, I received an education as far as Dentures were concerned. Ann smiled ( did not laugh) and kind of rolled her eyes but with empathy. And I hear she was responsible for the beautiful Christmas tree that was in the office last year. She may be short in stature, but she's a force to be reckoned with with her knowledge of Dentistry. I also had the honor and privilege of meeting Norberto! He was a great coach at putting my hard Liners in today. He's extremely knowledgeable, put you at ease and simply fantastic! All in all, a great experience at Aspen Dental.

Having just moved to this area and I hadn't yet gotten a new dentist yet. When I chipped my front…read moretooth, my next door neighbor recommended this office. They got me in within 2 hours of calling. The building is adorable and located in a woodsy area so that you can watch wildlife outside as you sit in the chair. They have cutting edge, mind blowing technology with their own lab that make the crowns while you wait. No need to make temporaries and return later for the permanents. I can't begin to say how impressed I was by the service! I thought the bill would be really high given how many things were done over more than 90 minutes. I got out for a tiny fraction of what I expected!!! I am thrilled to have found this practice!

Don't accept my insurance and didn't offer any kind of payment plan. Also incredibly expensive.read more

I absolutely love this dentist office. Everyone in the office is caring and amazing. I have never…read morehad a dentist that you can clearly tell isn't in it for the money. When I went in there she came up with a plan that would help me get things fixed but wouldn't dent my pocket. She gets to know you as the patient in a way that's like you're at the hair salon. The front desk lady, Olivia is absolutely amazing I've asked her to print things and questions that may be hard to answer and she gives me an answer with a smile on her face. All the front desk ladies do. The hygienists and the dental assistants are absolutely amazing as well. I got over my fear of dentists and needles in my mouth because of this place and the amazing people who are employed here. I definitely recommend coming here. She's also a partner with delta dental which it's hard to find a good dentist that takes that insurance let alone discounts you for having that insurance!!!!

DO NOT RECOMMEND!!Extremely RUDE and very UNPROFESSIONAL front desk office manager and POOR QUALITY…read moredental work! I've been a patient here for a while and had to come back MULTIPLE times to fix fillings that weren't done correctly (that should be the easiest thing for a dentist to do). Never even received my partial denture due to so many various issues. They are fast to take your money but unwilling to refund the WHOLE amount! Any little inconvenience with the dentist and she refers me out (this happened 3-4 times). She simply is not experienced enough to understand the complexity of certain dental issues (or just doesn't want to deal with them). I also had to go to my PCP for an antibiotic. I was referred to an oral surgeon for a sinus/dental issue and they could not get me for over 5 months (even with it being urgent). I was left to call everyday to see if there was a cancellation. The other option from them was to go to an oral surgeon in GR, an hour away. What kind of company has only TWO options and one of them being an hour away! I simply could not take the time off of work. I called and spoke with the office manager and instead of receiving sympathy, I received the BIGGEST ATTITUDE of all time. She reminded me that I did not want to drive an hour away and said I need to "SHOP AROUND". I have been in healthcare for ten years and I would NEVER treat a patient IN PAIN like that! I was left to find a dentist myself for a second opinion, and when I asked for my imaging to be sent to me (and the dentist who needed them) it was SUCH an ordeal for them, they just could not be bothered. The office manager also took days to send my referral (on purpose). I know this because of her OBNOXIOUS ATTITUDE on the phone prior. A few days later I got a letter in the mail discharging me as a patient. I could not believe it! I never said or did anything to justify that course of action. I hope the dentist realizes that her choice in an office manager is putting patients (and future patients) health in jeopardy. The standard of care at this company is BEYOND subpar. Please THINK TWICE before becoming a new patient at this facility.

excelent but think he no longer excepts delta dental. great waiting room. has modern equipment…read more think has own lab?

Zero stars is all this business is worth in my opinion.. Correction on the review I left about they…read moreused $500 of my ins. No, they used all my ins. for the entire year, plus $500, For doing nothing but cleaning and x-rays. & Consultation. For work they never did cuz I was told to go somewhere they take my ins. After they used it all.(thank you God) & Yes 5 years later, I'm still stunned by my experience here. However the blessing is. I love my new dentist & for less money then they quoted me, for doing work that wasn't necessary, I love my smile and my new dentist. I was able to get some cosmetic work done , for less than I was quoted here for work that apparently didn't need to be done. Thank you for sending me off to find a good dentist! I'm gonna give them 1 star for that reason.

Every person in this office is kind and caring! Gentle dentistry at its best. Extremely smart and…read moregood dentistry! U of M Grad! The best of the best.

Dr. Sinclair rocks. He runs a quiet, low key dentist office…read morewith pleasant, helpful staff. His practice is caring and well maintained. He has many years of careful dentistry under his belt. Dr. Sinclair and his staff will take great care of you.

I have been going to Westnedge Family Denistry for years. I had Dr. Sackett until he…read moreretired and now have Dr. Mason. He is a great Dentist and very gentle and kind. The staff to are wonderful. A great place to have dental work done.

I love this place, they are good at what they do but there is one particular person that I do not…read morecare for... Angie, she is snobby and treated me like I was bothering her for asking questions about there facility. But everyone else there is amazing. Dr Mason is the BEST dentist that I have had in a long time.