Tl;dr: Do not use this company if you have a pet with medical issues that needs medication. Hit or…read moremiss with individual sitters and you have no choice or control over who they send over. I will never use them again after my TERRIBLE experience. Initially used this service for a short business trip with success so tried again for a longer trip to see family between Christmas and NYE. The company sent a sitter I had never met who incorrectly used the pill injector on my sick, elderly cat and forced her to swallow the over inch-long applicator tip. Resulted in $3,000 emergency vet surgery to remove that I had to manage from out of town. So deeply stressful for me but mainly my poor elderly asthmatic cat!! They handled it but SO unnecessary and only happened bc of their bizarre business model where they pick whichever of their employees are available, not someone who knows your house/pet. So if you get one who knows what they're doing you don't necessarily get them again - it's totally random from the customer's perspective. Instead of enjoying my family I had to spend the time managing the emergency they created from afar, stressed and fuming that I trusted this company to send someone competent to care for my sweet older cat. After the first disastrous pill delivery issue they sent the **same person** again a day later who clearly doesn't know how to give a cat medication and she, again, incorrectly gave my cat her medication!!! My cat gets ill if she misses just one day, the medication is a high-dose steroid for her asthma. The employee did not know how to give her the pill, but still marked the medication as administered on their form (I only figured out it didn't happen when I read the notes) and instead of giving her the pill rubbed it on her gums -?!? I am FURIOUS for my poor cat and at the incompetence of this employee they continue to use, along with the management that assured me they know how to give cats medication and yet still sent this individual out after it was proved that they cannot give a cat medication effectively. The other employees seemed to be ok but I had no choice over who they sent over, meaning every visit was a gamble. If you need anything beyond the most basic service, avoid avoid avoid!!!

This review update is loooong overdue. We've been customers of Sitters4Paws for over 6 years now…read moreand they're just fantastic!! The sitters care for our fur babies so lovingly - we always travel with such peace of mind knowing our boys are looked after so well. They have an app now which makes communication even easier - they send emails/messages and many photos with every visit. The sitters follow any instructions very well - we used to have an elderly cat that needed medications and they took care of it no problems! Making reservations for visits in their app is so easy and they approve them very quickly or reach out if there are any issues or questions. They get very busy around major holidays but always make sure to give us a heads up before things get full - above and beyond! On our first visit, a manager came out to the house and met our pets and set us up with a very solid lock box for the house key that the sitters use to enter and exit. They check the mail and will water plants if needed too. They always give our boys so much love and treats and make sure they get some play time in every visit. They fill their food bowls, top off the water fountain, scoop the litter, and even sweep up! Great service! Their prices have gone up quite a bit since we first signed up - but what hasn't nowadays? Lol - their prices are comparable to other sitting companies locally and it's worth it for the peace of mind we get - huge ty to all our sitters and to Sitters4Paws for all your love and care!

Employees were friendly and did a great job with my dogs haircut. Will recommend and come back…read moreagain. There was a miscommunication that happened but it was discussed and settled professionally.

First timers here!…read more My little Tofu looked and smelled so good after her grooming here. They were all very nice and gave me a detailed overview of what happened during the service. I appreciate it because I didn't know that my dog was scared of getting her nails trimmed. They're always busy so make sure you call ahead to make your appointment. They also have a store attached to them so you can buy retail items there. The service was pretty fast and there's tons of things to do nearby while you wait. Pricing was $95 for my pup. My only complaint was the parking. It was a little difficult as it is street parking only.

I am more than satisfied to have brought my dog here for her groom. The employees are just…read morewonderful and sooo caring. My dog looks great after being groomed here and I personally want to thank them for keeping up the good work. I will be bringing her back here from now on.

This place is so sad. Overcrowded enclosures, dirty cages, they should not be selling some of the…read moreanimals they have without providing proper enclosures. There were tortoises in a TINY corner of the store -- and their enclosure was just a box. Way too many hamsters in one glass tank. I'm not sure how this place is still running

I can't recommend Pup Club enough! My dog can be quite anxious in new environments, but the team…read morehere was incredibly patient and gave her plenty of individual attention to make sure she felt safe and comfortable. Their responsiveness really put my mind at ease. It's such a relief to find a place that truly understands a dog's specific needs. We will definitely be back!

It was our first time leaving Luna Lolla at pup club she was there for a week & the service that we…read moreall received while we were overseas (AMAZING), we both received constant updates. We got multiple different options to choose from whether it was playtime, food time or just resting time. The facility is incredibly clean and for that I am really thankful for. Thank you Anna and Robert for all the important and undivided attention that they gave to Luna we could not be any happier!!!.

Super friendly people who treat your pup like one of their own. A very nice gentleman had given us…read morea tour of facilities and we were really impressed. Our dog must've really liked the food there because she pooped 5 times the first day back with us. LOL! I only wish they weren't closed the day before we wanted to drop off. Had to leave our doggie there a day early and pay for an extra day. They were also closed on Sunday and we were returning Saturday. We would've had to pay for another day, but luckily my friend was able to get our doggie on Saturday for us. To be fair it was Xmas week, so no stars off for the holiday schedule. My friend even commented on how nice the staff was. Highly recommend Heavenly Pet for all your boarding needs.

Everyone at heavenly pet resort is very friendly, and they all seem to love animals. The lady that…read moreI spoke to was able to acquaint with my slow to warm up sometimes grumpy dog fairly quickly. The facility is clean and organized. I'd like to add that they have multiple doors throughout the facility which prevent accidental escapes which is wonderful. They don't however provide photos/videos of pets throughout the stay, but they do post pictures on their instagram. Would definitely recommend them.

I have been taking my dog with Dr. Robert Odama, he was nothing but patient with him. My dog had…read moremajor surgery elsewhere but taken to this veterinary for aftercare and everyone was very helpful and patient with his recovery. Recently my dog was diagnosed with something and Dr. Odama kept me informed and will call me to check up on my dog. I recommend this veterinary you can't put a price on good service and kind people.

The vets and nurses here are great, but there's a serious issue with the front desk. I checked in…read morefor a 10:00 am walk-in appointment and arrived exactly at 10:00 am. Another client arrived right after me at 10:03 am, and a third arrived at 10:13 am, early for this 11:00 am appointment. We all expected to wait since we were walk-ins, but the client who checked in at 10:13 am and wasn't scheduled until 11:00 am was called in ahead of us. When we asked what happened, the front desk claimed he "checked in earlier," even though both I and the other 10:00 am walk-in had arrived well before him. I later learned they didn't check me into the system until 10:26 am, and they checked in the other 10:00 am walk-in after that. There was no apology or clear explanation, just excuses, including saying that technicians sometimes see dogs "based on preference," which was concerning to hear. I wasn't seen until 12:55 pm. The medical staff is kind, but the reception process needs major improvement. An acknowledgment of their error and inaccurate check-in procedures would have made a difference.

Our family was visiting from out of town and needed a safe, fun place for our dog to spend the day…read more-- and we're so glad we found St. Tropawz! From the start, Patrick and his team went above and beyond to make our pup feel comfortable and cared for. They provided thoughtful updates throughout the day and treated our dog like one of their own. Patrick was incredibly welcoming and an absolute joy to work with during our stay. Thank you so much for everything you did for us and our furry family member. You guys are truly the best!

I am immensely thankful to have found Patrick and his team of caretakers at St Tropawz doggy…read moreboarding/daycare! I have an elderly Maltipoo named Topoli aged 15 years, and they are my trusted caretakers for him while I work as a field nurse full time/5 days a week. I have rarely sent Topoli to dog boarding since he was born since I take turns with my parents. But, they're off to a long retirement vacation this year and I was left with a dilemma for the first time on what to do with Topoli. He can't hold his pee/poo for too long nowadays because of his age and he likes to eat small meals X3 a day. Keeping him locked in my new house all day would stress him out or have him barking all day disturbing my housemates. At first, I thought of placing him with my vet's office for boarding. But, I noticed they kept him caged for long periods of time. And, he would return to me very anxious and stressed. At his advanced age, I really want to reduce ang unnecessary anxiety or stress on him. On recommendation of a friend, I tried St Tropawz and I am so so grateful to Patrick and his staff of caretakers. They have been trusted caretakers for my elderly Topoli. They are patient with his quirks of eating small meals and comforting him during his bouts of anxiety looking for me. They also allow him to regularly roam their very spacious and cute yard + play space. Although, at his age, he usually just likes to nap in his comfort kennel all day. They also provide me with regular updates on his day or any potential concerns. Again, I am so so grateful and relieved to have found this trusted place for my elderly Maltipoo for daily daycare. If you are looking for boarding or daycare for your dog, I would say that you can immediately stop scrolling and looking. Book now!

Vikki is the best! She is knowledgeable and caring. Vikki was able to get a read on our dogs almost…read moreimmediately. Both of which are anxious little lovies. She had great recommendations in terms of the type of leads to use and how to rehab our dog's hind leg. We are grateful for trainers like her.

We all love Vikki. She is very loving, helpful to our little Emma and even to us. She provides…read moretraining and boarding which is a PLUS for us. She is always available to answer any questions and/or concerns we may have, any day and any time she is available. She keeps a clean and tidy place for pups to be trained. Her helper, Ruby is a beautiful, loving golden retriever who helps her out with accompanying pups and help new pups to socialize. Can't go wrong with Vikki. She is the best!!

I contacted them to inquire about dog sitting/training services and unfortunately never heard back…read more(I texted and emailed). While I understand the holidays can be a busy time, the lack of acknowledgment or any communication felt unprofessional. When it comes to entrusting someone with your pet, responsiveness really matters.

I highly recommend Jacob and his Dog Pack. If you are looking for your dog to have a great time…read moreout in nature and with a pack of very friendly dogs to socialize, learn and play with, this is the pack for you. I was so happy to learn it wasnt just a simple neighborhood dog walk, but rather a full on adventure on a mountain trail. The best part for the human is the amazing pictures and videos we get everyday as well as the dog coming home exhausted and fulfilled. The best part for the dog is getting to spend so much time out doors and with other extremely friendly dogs. Its a dogs perfect day. My dog was always so happy to see Jacob, getting excited and wanting to greet him, which is very very important to me to know that he is treated great at all times.

Where do we even begin. We're in LOVE with Oh Hello Dog. Janet, Lisa and the entire OHD team are…read moresimply amazing. They genuinely love and care for each dog!!! We needed a place where we can trust our skittish and anxious rescue dog with. We also wanted her to have more opportunities for healthy socialization. After looking up dog daycare in our area, we decided to check out OHD due to all the 5/5 reviews on Yelp. We first had a phone call where Janet explained their program. She then helped us schedule an intake evaluation appointment. We were honestly so nervous. But our little Bella passed the evaluation and was accepted to the transition daycare program! The transition program is designed to help dogs who need more support to transition into the group play area. Some dogs are immediately accepted into group play. Lisa and Janet knew exactly what Bella needed in order to successfully transition to being with a larger group of different personalities. They are extremely knowledgeable about dog behavior. What we appreciate about this daycare is not only the quality of program and the people who work here, but also their strict policies. Every dog has to pass their evaluation in order to be admitted to the daycare. They also require all dogs to be vaccinated, including annual canine influenza vaccine. Not only that, but dogs who were sick cannot come to daycare for 30 days to protect other dogs from getting sick (jussst in case!). The pricing is also reasonable compared to other daycares in the area. It's been about four months since Bella began attending OHD and we have only had positive experiences so far. We also noticed improvement in her behavior. She used to often bark at other dogs out of fear, but we rarely observe that now. She is so much more comfortable around other dogs. She also walks into the daycare by herself without having to be carried. Overall, we are so glad we found OHD for our Bella and we recommend it with 1000% confidence!

Ok so one thing the reviews don't mention enough of is the absolutely flawless decoration and…read morecelebration skills. I know what you're thinking...what does this have to do with my dog? First of all, it deserves to be mentioned. Secondly, it helps to create a fun and family-like environment which is what you want for your borky baby. May the Fourth (iykyk), Pride, Halloween, Día de los Muertos, Lunar New Year, Valentine's Day, some things I'm probably/definitely missing, and Christmas...including red and green leashes hanging on the fence...the details!!! And options for birthday pawties for your pup if you so choose. Yes, charcuteries for dogs. Yes, you need that. And you get to watch it all unfold in painfully cute stories and posts on Instagram. Ok so onto the pup part. I went with a Pitbull who was so afraid of people she'd hide from them. Apparently that is a combination of things that can happen. Also very bad at hiding a 60lb body so just sad all around. She failed her initial evaluation and rightfully. Whoops. We worked on her confidence and her trust and then she did the transitional program and almost a year later remains a regular. It used to take her weeks (yup, I said weeks) to warm up to new people and now it takes about 30 mins. OHD helps give her structure, routine and boundaries that have taught her how to regulate her excitement with other dogs so much better than she did before. Because shy girl is also a crazy energetic girl. A real enigma. And wait there's more...I recently had a baby and everyone has been so kind, giving, flexible and understanding both with me and my pup. I drive from Pasadena to take my dog to OHD and I wouldn't take her anywhere else. They're the best. Down to the tiniest of details. Sorry OHD team if you now feel pressured to continue coordinating leash colors to holidays.