Recently had my Tesla repaired at Gino's. I have nothing but good words to say about the whole process. Between receiving an estimate right away to getting my car repaired in a timely fashion, plus getting a quality paint finish... read more

We recently had some damage to the side of our vehicle so we made an appointment at Gino's Collision Center in Rowley. The people were very friendly and accommodating to our schedule and were able to provide a loaner car. The time in the shop was exactly what they promised, thank goodness because I had to drive to Maine the next day! The quality of the repair and color match was perfect and a fully detailed vehicle was a very special surprise! I would highly recommend Gino's Collision Center for any and all of your automotive body repair work. Thank You read more

I have had body repair done multiple times at all different shops on the north shore, and Gino's by far stands out as the best. Excellent communication about the status of my repair through both email and phone calls + my car repair was finished days early! read more

My husband's car died on the road and Gino's was called to tow it to our home and my husband. I can only say Thank You(forgive I should have written names down) The tow truck driver was wonderful with both my car and my husband. It was not an easy process getting car off the truck due to issues with electrical system of the car. A second driver from Gino's came to assist. They were professional, thoughtful, and explained the issues and how they would deal with them. Would definitely call Gino's again read more

I dropped my car off to get the front bumper and some dents out, and when i picked up my car, I was speechless! Above and beyond work on my car, and even the interior had been cleaned. 10/10 this will be my regular autobody shop from now on! read more

I brought my car in to get some body work and was told it would be a day and a half in the shop.... never got any calls on it and ended up waiting an entire week. never going here again, customers shouldn't be told lies and customer service was terrible read more

My car was towed to Gino 's after being in a minor accident. Smashed windshield and minor work underneath. When I went to talk about fixing it, the drivers side door and front fender were dented pretty bad. After having a argument with the office manager (I think) he told me if I wanted to take it somewhere else, I could. I would never refer anyone to them. read more

I cannot recommend Gino's enough and would urge anyone that needs auto body work to go there!! They are 10 starts in my opinion. From the moment I called after I had an accident to the moment I picked up my truck, everyone at Gino's was professional, helpful, proactive and caring! They did their best to return the vehicle to perfect condition and kept in touch with me along the way. They dealt with my insurance company directly and worked hard to get parts which isn't easy right now. We have used Gino's several times over the past years, and every time it has been positive. With new leadership it is equally amazing. They made us feel like taking care of our vehicle was the most important job to them and we are grateful they made an upsetting situation so much better! read more

do not dare ask them if there are alternative pricing opportunities. I was very pleased with my first experience with them. I went back because as a paramedic I don't make much money and I needed to get some repairs done that were not under insurance. List price for new parts was $600. Their price was $1700. When I dared to ask them if there was another way we might be able to do this that I could afford, they canceled my appointment and told me they read more

I would not recommend Ginos to anyone. He is unethical. I brought a brand new car to his shop for some body work. The job took a while because the parts needed to arrive from Germany. During that time he joy rided the car and put 200 miles on it. A formal complaint will be filed. read more

We always go to Gino's when our car needs any work done! Gino and his team are so kind, helpful and transparent about prices. Most recently, he quoted us half of what the VW dealership has offered with the work needed on our car. We can't recommend them higher! read more

I'm writing a review because I'd be doing a disservice to anyone who has not experienced how wonderful Gino's is! I waited almost 3 years to get a scratch fixed. When I finally bit the bullet, I was referred here through insurance. He came in on his day off because of my difficult work schedule to do the estimate. When I did not bring it back right away to get fixed, he gave courtesy calls that weren't annoying rather kept me reassured the process wouldn't take long and would be easy. It totally was! Enterprise picked me up right there and I was able to leave it at Gino's when my car was ready, which was again on his day off. No one loves having to get their car fixed but going to Gino's made me realize it does not have to be a difficult process and can actually be quite pleasant when you find the right garage. Thank you for everything Gino's!!!! read more

Unfortunately I have been in a few accidents (none my fault) and through an old friend who lived around the corner was introduced to Gino. Not only have I come here on the 2-3 occasions no matter how big or small Gino always took care of me. I have brought numerous family members (my father, older & younger brother) & friends (and their family members also) here and we all agree that Gino does a fantastic job from start to finish. He does a marvelous job through and through and it is a bit of a drive from home, but I don't trust anyone else dealing with my vehicle in this situation. Every single time either myself or a friend there are nothing but high regards for Gino & the work his shop completes on your car after an accident. read more

Got some minor body work done by Gino's and was very satisfied with the job done. Nice facility, and Gino himself seemed like a real good guy. Would not hesitate to take my (nice) car to them again! read more

I have gotten into two accidents within the past 6 months an Gino's have done an excellent job each time. They present my car even better than how I left it with them. I am completely satisfied! read more

Painless!! Gino takes all the worry out of the process and his team does great work. I've taken my cars and have referred many friends and family...no one has ever been disappointed. read more

Gino's !!!! Awesome service !!!! Have been using Gino's for 5 years, bought a nice old BMW from him. We have him work on several of our cars. From auto repair to auto body, and and all times we have used Gino's has been great. Very professional. read more