We had an appointment for our cat that we booked 2 weeks in advance we had a confirmation call a…read morefew days ahead of the scheduled appointment. When we arrived for our appointment I was rudely met by a groomer who told us that we should have called an hour before arriving as they were an hour behind on this day. First of all as a business owner I find it appalling that you would treat a new paying customer this way. Secondly, the place is extremely small there were several dogs being groomed and it had to be at least 85 degrees in the place. I have two beautiful labs I would NEVER bring them to this place. My cat just needed to be brushed out that of which they assured me that they offer as a service. I would not have left our cat there . Needless to say I would never consider going back to that place.

Outstanding Experience! I went in with 2 mini schnauzer babies. They have been on a grooming table…read more4 times previously. They are very young & wiggly & extra time is needed. They had a huge success with Cindy today. She took her time, helped them learn & did a magnificent cut on them both! I am SO grateful to have finally found my new forever groomer!!!. We are already booked to return. Thank You so much! Highly recommend this groomer!!!

The store was clean and well stocked. It had a HUGE selection of toys, food brands and flavors with…read moreprices clearly marked. Staff was friendly and helpful but didn't hover. They were easy to find if you had questions or wanted to check out. Thankfully, there were no children climbing the toy racks and/or entitled parents acting rude and disrespectful of other's property. .

Brought my small dogs there had an appointment was told it would be about 2hours came back after…read moreabout a little more than two hours and then was told it would be around two more hours keep in mind our dogs were rescue dogs so that long left in a crate would not be good and they know this they were told this when I first brought them . When the groomer had heard me say another 2 hours is to long that I I'm taking them she came out and said it would only be 45 minutes. When I came back to get them the groomer told me that I would have to pay an extra fee because I was preventing her from doing other dogs. Well the bottom line is I will never take my dogs there ever again and if you care about your pets I do hope you don't either

Norma's was excellent. I used the past tense here because they have closed down, unfortunately…read more This was the only groomer local to the Townsend area who knew what the heck to do for a mini-schnauzer cut, and did a beautiful job every time. I wish I could find another groomer who understands how the schnauzer breed should be groomed! Will miss Norma's!!

Go here for your grooming! They know what they are doing. Norma does a GREAT on my Schnauzer, who…read moretends to be scruffy going in (he doesn't like me to brush him much). The facility is clean and their prices are reasonable.

I absolutely love Preppy Pet. I have been bringing my dogs there for years, and have never had an…read moreissue. I trust them to take care of my pups and treat them right. You can't go wrong with Preppy Pet! They are an A+ establishment

I moved my dog from here immediately when he was attacked by another dog and nobody contacted us to…read morelet us know. They had the groomer shave half his leg and clean it up, as if she was a veterinarian. They made the decision for me that my dog was fine and that he could wait until pick-up time to address the wound. I completely understand that these situations happen but the way the situation was handled was baffling to me. My dog was brought straight from daycare to our local veterinarians office and treated with antibiotics as a precaution. A year later it's absolutely heartbreaking to hear that a dog was attacked and died in their care, but to be honest I am not surprised. Very glad I didn't sit around and wait for this to happen to my beloved pup. It seems as though it may be time to reevaluate the attendance levels that are deemed appropriate for the size of the facility. Maybe Preppy Pet will start to value safety of the animals in its care, over money.

Great place in P'bro. Great staff, and our Doodle was thrilled. Haven't seen her so happy for a…read morelong time! Absolutely recommend!

We have used Woof Wagon in the past for our dog Maddison. She was a very flighty dog, especially…read morewhen it came to strangers. Megan's way of comforting her was gentle and helped Maddie handle the experience of being groomed very well. We now have a Labrador Retriever that we like to refer to as a "hype type"; I am looking forward to having Woof Wagon give her the once over. I would trust her to no one else!

I love, love, love this dog groomers! I was having a problem with my dog shaking and being afraid…read morewhen I would take him to another national chain pet store grooming service. They seemed nice enough but he would shake all over and try to run away when I tried to take him into the grooming section of the store. He normally is a very mild mannered dog who gives me no issues and never tries to run from me. After the last trip, I decided I couldn't do that to him anymore and in looking for another groomers, I decided to try Paws Awhile. I am so happy I did! I told the owner, Leanne about my issues with him at the other groomers and she was so gentle and talked with him and gave him extra attention. When I went to pick him up, besides being wonderfully groomed, he was very happy with his tail up and wagging and wiggling all over with happiness. I was thrilled! He is a long haired sheltie and needs to be groomed every 4-6 weeks to maintain his fur properly. I dreaded the trip to the groomers before and now he and I happily go to his appointment. Having him cleaned and groomed properly is very importantly obviously, but having him not be traumatized by the experience and be happy is more important to me. If you are also having this issue with your pet, I highly recommend trying Paws Awhile! We're so happy we found them!

I am new in town and had to find a dog groomer for my Yorkie. She has been here three times now…read moreand comes out looking clean and groomed exactly as asked. I can't go as far as saying she likes the dog groomer like the other review but I don't think there is a groomer on the planet she would ever like.

All I have to say to my 8 month old puppy is "wanna go to school" and she heads for the door…read moreanxious to get to Daycare. The staff is welcoming, my baby girl gets a daily report card letting me know exactly how she did for the day, she goes at least once a week sometimes more. I also have her nails filed every 3-4 weeks and they do a great a job. I highly recommend Lakefront Dog Retreat to any fellow dog owner!

Excellent local grooming service. My pup was very happy with the bath and so was I. As a first time…read morevisit to the groomers she understood that my pup needed time and a slow introduction to the process.

Well .... Don't no where to start. Over a month ago our appt was made to groom our pups We are…read moretraveling in our RV - made a special visit to grooming salon day before appt. to drop off our proof of vaccinations. Arrived next day of grooming - they would not groom our pups as they were over 10 yrs! No mention of this after receiving our proof of vaccinations which clearly states age nor is there anything I could find on their website about age restrictions. She stated that was her experience. While I appreciate her attention to detail, she could have at least contacted us PRIOR to appt - after we made an effort to drop paper work off. VERY disappointed- she was highly recommended !

Don't bring your pet here unless you want them to get injured, be left in the dark about it, spend…read more$1500 on vet visits and drive out or state for a neurologist to address the violent muscle spasms he's been having due to this facilities neglect. All the while, ive been paying extra to put him in isolation while hes there so his injury isn't aggravated by playing with other dogs. My dog is my life, my baby, and my greatest joy. They are responsibile for failing to report his injury leading to a delay in diagnosis and treatment, and ultimately to him having violent muscle spasms in their lobby. I will never trust this place again.

Brought my elderly black and tan GSD in for for grooming, the fellow at the desk was very polite,…read moreand explained that the groomer was out but he would take care of my dog. I was grateful as it seemed he was doing dual duties. Approx. 1 hour later I was told my dog was ready "but still a little wet" I was ok with that. What I didn't realize was he had not been brushed or groomed in my mind I then proceeded home with a wet dog and spent 45 minutes blow drying and brushing him out, and ended up with half a shopping bag of fur. I thought getting your dog groomed meant that he was washed bathed dried and brushed out so I didn't have to do it myself.