They keep wasting my time. I arrive and ask for a 30 minute massage. I'm told to wait a few…read moreminutes. 10 minutes later, I ask how much longer. 2 more minutes. 5 minutes later, I have to leave because I've still not started my massage and have an appointment to keep in 30 minutes. Thanks for wasting my time... again. Too bad there's not another quick massage place near. But better off driving an extra 15 minutes and not have someone waste your time. My fault. I should learn. They used to be a 5 star place. That was a few years ago now.

Beware of the chair massage if you have a bad back. Last week, my husband and I went and got…read morereflexology on our feet then a chair massage. The woman doing my massage seemed nice and was overall good at the foot massage though I would have preferred more reflexology on the toes. Here's the caution. During the chair massage, she went so hard with her elbows. She also forcibly twisted my back both times, without a chance for me to protest. I've NEVER had a chair massage or any massage where my back is twisted!!!! She went at it like she was on a mission to crack ever bone. It was uncomfortable and painful. I have back issues (cancer in my L4) and that have since flared up of pain in my lumbar spine since last Thursdays appointment. A word to ownership, NEVER, NEVER allow your employees to crack someone's back especially without first discussing it. You have no knowledge of prior conditions and it's extremely dangerous if you are not qualified. If I wanted my back cracked I would see my Chiro. Personally, I will not be back due to this. My husband had an older gentleman and he throughly enjoyed both the foot massage and chair massage. His back was not cracked.

Ben did such an amazing job listening to my concerns, checking in throughout the massage and taking…read moresuggestions on areas of concern. I went in for neck pain, unable to turn my head one direction and by the end of the massage I was fully mobile and back to normal! Highly recommend!!

the staff at DEEP is consistently exceptional - whoever I see - they're always super friendly,…read morewell trained and follow the same type of methodology I know what to expect, feel confident booking with new people and have always received a true deep sports massage

From the outside... you'd never expect it…read more Inside? elite level technique. they squeezed me in for 15 min between clients and completely reset my back $22... tipped double without thinking. this is a hidden gem.

So professional and peaceful. I have gotten the full body as well as the foot reflexology, and both…read morehave been fantastic. Feels more therapeutic and less fluff than regular spas. Great value. Call ahead for a reservation since it's a smaller spa and they are great about honoring your time.

Justin was the bomb! Super personable and listened to my concerns regarding neck pain. Treat…read moreyourself today...you won't be disappointed!

This was hands down the best massage I've ever had! Jen is incredibly talented, intuitive, and knew…read moreexactly how to address the back pain I'd been struggling with for the past two weeks. I left feeling so much better and can't wait to book my next appointment. I feel like I won the lottery finding this place!

Glen is phenomenal! He is incredibly experienced as well as personally gifted. I saw him for…read moretherapeutic massage sessions for back pain - the best I have ever had. And his way of relating to clients is professional and respectful. I highly recommend him.

Professional, intuitive, nurturing. 100% satisfied!!! Best massage in Austin hands down.read more

This is an updated post. My initial issue was a one time thing. I have had multiple sessions…read moresince then and all have been incredible. Sessions are so good that a massage every month and I haven't had the need for muscle relaxers or pain meds for problem areas. Awesome, professional and always considerate - highly recommend Spa La La.

I don't often write up reviews on my experiences, but my recent visit to Spa La La stood out so…read moremuch that I couldn't resist. It is one of those hidden gems that remind you that Austin still has really cool places to discover. The place is so peaceful and comfortable that I didn't experience any nervousness like I have in the past going to first visits at other places. The massage itself was simply the best. Brittany's Ashiatsu got deep down into the sore tissue layers of my back and relaxed my muscles in ways that have persisted quite a bit longer than I was expecting. I can tell that there has been a significant reduction in the inflammation I typically carry in my back. I'll absolutely be going back again. They also offer a variety of different kinds of facials that all sound incredible that I want to try. Overall, I couldn't be happier to have found Spa La La

Highly recommend Exquisite Massage! Theresa is fantastic & very professional. Have been searching…read morefor the right therapist for about a year to correctly pick up where physical therapy left off after a major surgery & she has been the perfect find. Theresa somehow manages to perfectly blend relaxation with highly effective deep tissue techniques that are extremely effective at promoting muscle recovery & body alignment. The office is super clean, quiet, & relaxing. Worth every penny.

Yes... yes... and YES! Theresa was amazing. I've had a lot of massage before, but she gave me my…read morefirst hot stone massage. I may never get another type of massage again! I have really tight muscles in my legs from working on my feet all day and I didn't even realize how badly I needed that. The office itself is private and quiet. I really appreciate that because I get overwhelmed in a "hot" salon environment with loud music. I don't want to walk through that or walk back through it when I am trying to relax. Everything was perfect. I am definitely going back!

Make sure that if you book here that you have a fully charged phone and reception…read more I showed up 10 minutes early and waited in the lobby. My appointment was at 4 p.m. (about the time my phone dies) I went into the lobby (yes, if you are in a law firm, you are in the right place) expecting her to at least check the lobby. To her credit, her email did say she would text me to come up. Forgive me...my phone died...But really?! Just cancel and bail after 20 mins? At about 4:22 I went to the car...by then i had a charge and a few text about paying to reschedule. I called and text several times but no answer or response. I went up to her suite..nada! I asked the girl at the front if she'd seen her...not today!? Melyssa says she wasn't going to waste any more of her time?! I suggest you don't either! I know i won't.

Purchased a Groupon for massage but apparently Melyssa changed her co name and have been trying to…read moreschedule my massage for over a year via email, txt, vmail messages but to no avail - would like my $$ refunded or service provided - very disappointed as I had a massage about a yr earlier by Melyssa and it was incredible so I purchased the massage but can't get her to respond...