Booked an appointment for a color and cut for 1045a. I got to the salon at 1040a and the front door was locked. Thinking I'll wait till my appointment time I sat outside the business till 1105a. I called the business twice in that time with no answer. My appointment had been confirmed 4/18 at 11a via text and her booking app. After realizing she was a no show I left. Extremely disappointed as I booked this appointment because I am going on vacation this Thursday. No call or text or email to cancel the appointment.. extremely unprofessional. read more

poor service , in experienced person out on my hair didn't monitor my bleach and dried my hair and scalp . the owner should not be allowed to hire people that don't know what they are doing especially when the owner was there and over charged me! this happened in 2021 6 hours there and charged me way more than shw ever did! i should have sued her!!!! there isn't any excuse for this type of negligence period. the owner was walking around not helping at all! was brought to her attn as well . my blonde locks couldn't be brushed or washed and had to be cut off. i tried messaging the owner just to be ignored and the co lease person also. the owner is well aware of what happen and til this day hasn't apologized let alone reinbursed me $250 this experience was horrible. they friend my hair and scalp. and they have their license still??? don't GO HERE!!! No star period read more

Nov 2021, i was a regular customer at the salon in castroville for several years. The owner Gina always did my hair and i was always pleased . once i was seen at this new salon i had appt with gina for highlight touch up! lots of new faces and about 5 woman were helping gina wrap my hair with bleach and wrappers then one lady was left to finish up.. i was never asked if it was ok for someone new to do hair that day. Gina never asked me a thing was just walking around that day. i sat for a lengthy period wondering why was taking so long more than usual?! then the lady came to check me finally and asked me to go to the rinse bowl, she spoke to Gina, in spanish although i speak it i couldn't hear good but a toner was placed on my hair by the new lady.... almost covered my entire scalp. i'm familiar that toner is used mostly to correct spots that aren't looking right! all of a sudden my scalp started to burn really bad. i noticed the lady ask gina for guidance but gina never came over to check me. i started to anger because of the discomfort of my scalp... i told lady it's burning .... i text husband about this... the lady said well if i could wait at least 10 minutes more??? if to much pain she would remove ... i couldn't handle the heat on scalp i told her in her language to remove NOW!! it was burning me to much... so she finally rinsed off... i had some relief... my hair was blow dried and i found out the lady knew my niece who lost her mom to cancer and the lady was from their home town. i didn't have the heart to get her in trouble. as i left the "owner Gina " sat up front collecting $$ from me mind you in cash only ! she claimed she was tired and they didn't do double process cuz she notice some irritation in my scalp so my color wasn't done that day because of that... yet rage let a new person with little experience do my hair?!?! she charged me approx $250 which was about $60 more than usual for a bleach touch up of highlights only. i was tired and had been there 6 hours. I didn't have the energy to argue with her and it was obvious she took advantage of me by saying she noticed i have a hard time sleeping.... as to throw me off conversation about my hair and the damage done to me that day. I also recall the other ladies in the salon speaking in spanish in the corner once my hair was being dried.... one of them came up to me and asked if i understood spanish?? I replied yes , yes I do!! I lost most of my hair after this months later couldn't even brush it with any products i believe this salon chemically burned my scalp that day... i tried to contact Gina to ask her why??? things happen as they did and she failed to respond... I hope nobody has this experience ever like i did that day and it was my birthday! she showed no remorse and for over charging me for just a touch up on highlights when i usually did double process and paid way less $180 with tip incl. I have waited for at least an apology at the least since I was a long time customer but this was a very poor example of customer service as we all value our hair and out our trust in people to cut our hair... very disapointed in the owner. rate my experience very low. read more

Very low quality bleaching. Fried my hair. Tried to get it fixed and got zero response. The front end person was so rude and racist.

I am very new (3 weeks) to the area. I wear a very short pixie cut so I need my hair cut EVERY four weeks! Gina the owner cut my hair today and it was the best cut I've ever had! She did an amazing job! I will be returning every four weeks! Thank you Gina! P.S. this is my very first yelp review! read more

Gina's Hair Studio ll - Hair Salons Near Me - Salinas, California

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By far the worse salon I've ever been too. If it's your first time or want to go with someone new DO NOT GO HERE.Went in at my appointment time 10:30 and they didn't start till 11:20. I sit down and they get right into the bleach. And I also showed a picture of what I wanted to the owner. Then the owners leaves to do something else and the other stylist starts doing my hair , but the whole time she's putting the bleach the owner comes back and tells her she was doing the wrong technique.Then they both start going at my hair very aggressive not gentle at all. My hair was still processing and the owner leaves the salon just for the other stylist to continue on my hair with a cosmogony student.throughout the whole appointment the the owner of the salon and the other stylist were just talking about a co worker for almost 4 hours straight. Finally it's time to wash my hair out and we come back to the chair to blow out my hair and my hair is sooo grey and they just say it'll fade away that it was the toner after I still didn't like my hair but all they told Me was to call back if I didn't like it then charged me 300 $! I was there since 10;30-8 all day for something I didn't even want. So next day I called the owner and asked To get my money back and that I was unhappy with my hair but through that whole phone call she was just trying to fix it and obviously keep her money but I was just so unhappy how over all it came out , my head was supper itchy I've never had that problem with any stylist and what I also noticed is that they use the same combs on their clients !!.so the only way that I was going to get my money back is if she were to dye my hair "dark" I asked her twice what color is dark and she just kept saying dark like not telling me the color at all.then for two minutes she tried arguing with me about a picture saying that was my hair (it wasn't my hair) this lady did not want be wrong at all !!I asked her to check the date and even showed her a picture on my phone of the back of my hair and she still said my hair wasn't like that when the picture I showed her was only 3 days old lmaoo but she was showing me a lady with brown hair and like red color also and I was a brunette with blond highlights this lady was so delusional!then like a minute later she found the picture she had took of my hair and then pretended like she just didn't try to argue with me about my own hair.Through the whole service of them painting my hair "dark" my head is getting more itchy as time passes I was so worried for My hair ,as soon as they wash out my hair she blow dried it for like 2 minutes and says she's done and I got my payment back thank god!! But they left me with the darkest shade of black , no wonder why they didn't want to tell me the color. Call it petty or just a bad salon owner read more

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I had a 10:30 appointment for a haircut with Gina. I get there and was told she was at the Castroville shop. They asked if I wanted to reschedule. I am thinking, one of the two gals should have enough knowledge to do a descent job.... I was wrong . My hair looks ridiculous! I paid $50.00 for a hack job! I work serving people and I had a customer ask me, what the hell happened to my hair! The first time I went to said business, for a haircut ...I was kept waiting for an hour! However I got a great haircut and was charged $35.00. I went a second time and I was kept waiting for 30 minutes and was charged $45.00 I am so disappointed, and have to endure a haircut until it grows out! Needless to say, I will not be returning. read more

I love the way that Tina and her team highlight my hair!! The color has lasted a long time and they totally nailed what I wanted!! The process takes longer than other salons but it is well worth it!! read more

terrible service, my husband went in for a simple fade haircut. the lady that did it sucked! she meat up his hairline and cut his face way to high. then he asked just to shave his whole head and she left patches of hair still on and they still had the audacity to charge him $25. Gina, hire a better team! read more