I'll say up front that I'm not a Wagyu guy. I don't send things back to the kitchen, and I think…read morethe Costco tenderloins are fine. So sure, it's called the Purple Pig, I ordered beef. Maybe I was expecting too much.
I was in Chicago for a conference. It was Friday, 5:30 PM, and I sat by myself at the bar, in shorts. It took about ten minutes to get a menu, though the bar was only half full. Maybe I looked like I was waiting for someone.
Half Acre IPA: excellent. Ordered the filet mignon, medium rare.
The runner who brought it asked me to cut into it and check the temperature. I'd never had that request before, and it made me think he must know something I don't. It turns out he did -- rare in the middle with an overcooked crust. I asked the chef if they use thermometers. He said no, they go by touch. That explains the pattern. Touch tells you how firm the outside is, and the outside was cooked every time -- it was the inside that never got there. A filet is thick and lean, which is exactly the cut that fools your thumb. I'm not a professional cook, but I make steak at home with a $25 instant-read thermometer and it comes out right, so I don't think the tool is the obstacle.
The second one that came out wasn't a new steak; it was the same one I'd cut open, put back on the heat. More char outside, and the rare middle was still there, just smaller. A manager took it away, took my silverware, and said it would come off the bill. She asked if I still wanted food. I said yes, I just wanted it cooked correctly. I didn't think this was beyond what they were capable of. She said she was sorry it wasn't to my liking, which felt like what you say when you think the customer is the problem.
Round three is the photo. New steak, same result. I showed the chef the picture and asked if it looked medium rare to him. He said he'd cooked the second one himself and it was fine. I asked the server who'd brought the third one and he allowed that it looked a little undercooked in the middle. Then the chef came back to the bar and told me, politely, that I wasn't going to like any steak he cooked -- he "wasn't saying you're wrong, we're not a steakhouse." I respect that. I'd just suggest that the menu should say so too. The best steaks I've ever had were in Dallas and Oklahoma, and the next best have all been in Chicago. The bar here is high, and it's set by the neighbors.
They took the third one away. I left with two beers on the house, which was generous, and went back to the Loews and ordered Steak Frites, medium rare, just to do a sanity check. Maybe I was grumpy from jet lag. I took a picture of it cut open, so you can be the judge.
The beers were very good. The sweet potato and crispy onions under the steak looked very good. I'd come back for the beer list and the small plates, and I'd leave the filet to the neighbors.
For what it's worth, I had a filet at Michael Jordan's the night before, cooked right the first time. I didn't bother to leave a review because, well, cooking a filet right seems like table steaks on Michigan Avenue. Same guy, same shorts. So I don't think it's me, but I've been wrong before.
