Five stars. Alex and his staff are polite and very professional. Did a great job with an old Tudor…read morewatch that needed a band installed.

I just picked up a ring I had sized down. From 7.5 to 6.5. Terrible job. It's crooked. It's too…read morethin. The piece taken out could have been used to make it thicker. Absolutely disappointing. $123 for this ? WOW.

Lois is great! She was willing to work on my weird project - a custom watch band for a vintage…read morewatch that is not a Rolex or something else expensive. She has old school classic jewelry repair know how that is nearly impossible to find these days. I take all my repairs here now.

Highly recommend Barrington Jewels if you are looking to customize a piece for yourself. The staff…read moreis friendly and able to make recommendations on how to best make the item work. I took in a pair of ear cuffs from Hearts on Fire. They were individual cuffs that could be easily taken on/off (they didn't have an ear post). I loved them but I'd almost lost them at least twice when wearing them so I was looking for a way to turn them into a more permanent ear decoration. Barrington helped me get the two cuffs sauntered together and added a post so I'd be able to wear them without fear of losing them! I loved the finished product. The price was reasonable as well! Very happy with my experience! Thank you Barrington!

What an amazing business !! Shannon was awesome... took perfect care of me TWICE IN THE SAME DAY !!…read moreI took my broken Braxton for repair estimate and need a battery for my wife's watch. He accomplished both in just a few minutes. Returned a few hours later with 9 older watches needing batteries and he did those , set the times and dates, all in half an hour! Fantastic service and wonderful people !!

Wonderful place and staff to deal with ...highly recommend! They have beautiful pieces of new and…read moreestate jewelry.

Thank you so much to Noel for keeping the integrity of my great grandmothers earring. This was a…read moreearring that he turned into a charm for a necklace. I had this done for my mother to give to her for Christmas. She will probably cry like I did when I give it to her... The service and turn around time was perfect as well as the prices. Thank you sooo much Noel - this is going to make my mother's Christmas! I will forever come back to Thai jeweler!

I took a watch in for a battery and a band…read more Evidently, they were looking for the exact Seiko band and didn't find it. No communication. Took a month. I came back after multiple calls, and my watch wasn't done! I told him I just wanted to wear my watch, (which I gave myself as a HS graduation present, and we've been through a lot) In two minutes, he had an ugly brown band on a Blackface silver Seiko. A new chapter in my watch, I guess. He comped it, so that's why he's getting four stars. They could work on their watch repair game.

Took rings here to be sized. This man does excelent work cant tell that they was ever sized and the…read moreprice qas not bad either. If I have any more work done it will be here. When I was calling around at the different jewlery stores in town, everyone said if it can be done this place can do it. They was so right.

Mason is always so easy to work with and so helpful and knowledgeable. He will fix and clean…read moreanything I bring to him

Stopped in Franklin Jewelers to get a new battery for my Kate Spade watch. I had sent them a…read moremessage on Facebook to make sure they could change it for me and even though it was after business hours, I got a very prompt response! My watch battery change took less than five minutes and even though there were a lot of people in the store and most associates were busy, they helped me pretty quickly and the cost was only $10. The inside is very nice and there's a cool mural on the outside of the building too. Make sure you check that out before you leave. Great to see a small business thriving and will definitely be back if I need any other jewelry or watches repaired.

Amazing owners and wonderful products. I spent years managing a jewelry business and can easily…read morespot a well run business with quality products.... this is one of those rare gems. Top notch people and amazing products. My mom loves her gold and pearl earrings! Highly recommend.

The staff were amazing and very polite. The reason for four stars is I tried to tell them that the…read moreclamp's on the ends of my necklace was too small for me to function.So for that reason I barely wear them. It was like a waste of my money.

Purchased a Moissanite bracelet Tuesday for my birthday, came back today (Friday) and they adjusted…read morethe links for free!! Will be returning for a moissanite chain and referring all of my friends. Thank you guys for making my birthday! -Noah

I had been calling around literally all morning trying to find either a jewelry shop or pawn shop…read morethat could cut a ring off my finger. I was super emotional as the ring is a family heirloom and I had just lost the diamond - mind you, I've had the ring on since my 18th birthday (which was almost 18 years ago ). I do not remember the guy that assisted me here but he was super nice & welcoming. Once he cut it off my finger he saw I got a little emotional & said "don't cry... when you're ready to replace the diamond just think of me and come here to get it" I ABSOLUTELY will be. He also said removing it was free of charge after the local urgent care told me I had to be seen in order to have a nurse remove it I.e. pay out of pocket for a visit which is $69 with my insurance.

Great service. Friendly staff. Helpful Professional. Great…read moreselection. Repairs are done swiftly and with care I highly recommend recommend this store for your jewelry needs and repairs

Felt pressured here. Shorter heavy-set guy was a little pushy and seemed not to want to be bothered…read moreby me looking and asking questions