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Franklin Jewelers

5.0 (1 review)
Closed • Closed

Services - Franklin Jewelers

Jewelry repair

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11 months ago

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Hoosier Jewelry

Hoosier Jewelry

(6 reviews)

I can't say enough wonderful things about this place. I recently brought my severely damaged…read morewedding ring in for repair. My ring had been smashed, a diamond was chipped and out of the setting and it was very badly bent. I had taken it to a jeweler in Nashville, IN who refused to even attempt to fix it. When I walked in to the store, I was greeted by Tom. After inspecting the ring he was very honest and took the time to explain to me why the repair would be difficult but told me they would give it a try. It only took them one week to completely repair my ring and have it looking brand new. I was also very happy at the reasonable cost of the repair. Hoosier Jewelry will be the only place I take any repairs from now on. It will also be the first place I shop for anything new. The staff are so kind and knowledgeable and their pieces are beautiful. I wish I had more than 5 stars to give!!!

My Fiancé purchased my engagement ring here. He stopped on a whim and did not see anything he…read moreliked in the case, or at least nothing that made him say that is it! So the person helping him said "let me go see what I have in back". I am not sure how many rings he brought out, but my fiancé saw "the one". He was able to make payments on the ring and they seized it for him. Now I have been wearing it for about a month and a half and felt it needed to be just a bit bigger. My fiancé called and asked if I could come in to have it resized. They told him absolutely and remembered who he was. He was very impressed that they remembered. They told him I should have it back by Friday. When I arrived and said who I was, they were like ah your fiancé just called. They took it back and had it size by a quarter size right then and there, no waiting. They also cleaned it for me!! I cannot wait to do more business here. Thank you!

Jared the Galleria of Jewelry - Hey PLT! xo

Jared the Galleria of Jewelry

(25 reviews)

$$$$

I honestly cannot say enough good things about Jared this is absolutely by far the best jewelry…read morestore that I have ever gone to we first went in and found a ring that we really liked for me but we waited because we weren't sure that we wanted to spend that type of money we ended up going back in and the ring was actually shipped to a different store I was pretty bummed about it and the store coworkers were running around frantically trying to make everything right and trying to find me the most perfect ring I ended up getting there 10 minutes before they closed and they didn't even try to rush me out at all all they did was try to take their time and find me the best ring hands-down this is one of the best customer service jewelry stores that I have ever been to they treated me like 1 million bucks

One star is too generous for their lack of customer service. They will only service you if you seem…read morelike you're going to buy something. So this is just another excuse to not serve their loyal customers. They now claim to not accept any jewelry for cleaning and inspection due to COVID-19. How is keeping business open for people to shop any different? People can still catch COVID-19 whether they purchase something or get their current jewelry inspected by Jared. We've stopped coming to this location. They ignored me the last time I went to get my jewelry cleaned and inspected. This was before COVID-19 was an actual pandemic.

Franklin Jewelers - jewelryrepair - Updated May 2026

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