This is long for a reason. DO NOT GO HERE. IT'S A MONEY GRAB FOR POOR CARE…read more
My longtime vet retired, and I was referred to Oasis and Dr. Tenney (who was excellent), only to find he was retiring too. Since then, every experience at this clinic has been poor.
My most recent visit (June 2026) was for my 5‑month‑old puppy with clear UTI symptoms: blood in urine, straining, one episode of vomiting/soft stool. I requested a urinalysis. Dr. Cailey O'Donnell examined her, agreed she looked healthy, then suddenly pushed a long list of tests and meds--fecal test, bloodwork, X‑rays, probiotics, anti‑vomit meds--before even seeing the urinalysis results. I declined and asked to wait.
Twenty minutes later Dr.O'Donnell rushed in saying, "She doesn't have a UTI, she has crystals and needs prescription food for life." This made no sense--especially for a puppy with a first‑time issue. My questions were met with rapid, dismissive explanations about pH levels and diet. Both times I asked about antibiotics for the bloody, frequent urination, I was ignored. She left again, and the rest of the visit consisted of the tech going to the back SIX separate times because the doctor wouldn't return to answer basic questions as -why I was being given adult prescription food for a puppy and answered with, "because that's what they had in stock". After two hours of this chaos & no actual resolution to the blood in her urine, I left with the food, food perscription a bunch of 'just in case' gastro-meds' in hand & no antibiotics. The visit cost $406.
Back home, my puppy urinated dark blood and continued straining in misery. I had no choice but to give her leftover antibiotics from my recently deceased dog and booked a next‑day appointment elsewhere.
When I re-read the Oasis urinalysis that Dr, O'Donnell handed me herself, it clearly stated my puppy had a UTI and her pH was normal. She it read incorrectly. The second clinic confirmed the findings on the Oasis's report after I asked them to run their own since Oasis had also made an error & ran theirs twice. The analysis showed the "crystals" were minimal and typical of a UTI. That visit cost another $325 because I couldn't rely on Oasis's diagnosis.
Sadly, this wasn't my only bad experience in under a year:
1. Vet 1 - Early on, our puppy had frequent urination issues. Upon a visual visual check, Oasis ruled out a UTI without doing a urinalysis--just a late‑day urine concentration test that came back diuted (of which would be the norm at that time of day) but the Vet raised concern-($100). We were told to collect a early morning sample for a second test that came back in range. ($100). When we asked if the frequency was normal for a young female or a concern, the vet shrugged and said, "Could be." A month later, our puppy has a severe UTI.
2. Vet - 2 My cat had a lump, but the vet ws more focused on selling vaccines instead of examining the lump. When question she breezed passed it saying it was normal. Forr cats, lumps are not. I had to go elsewhere--paid twice.
3. Vet 3 - When my 7‑year‑old dog suddenly developed bloody stool and severe leg swelling, I couldn't get an Oasis vet to speak with me during eight hours in the ER or the two ER visits that followed. My dog was ultimately diagnosed with IMT(bleeding disorder) and dying. I need to speak with someone I was familiar with. Oasis didn't call until day three--after I had already made every heartbreaking decision alone & confirmed 'I as doing the right thing'.
After caring for 6 dogs and 7 cats, I know the basics of animal care. These animals are family. They deserve competent, empathetic care--not upsells, rushed explanations, misread test results & avoidance.
I don't need a fancy lobby or free drinks. I need vets, rather ONE vet who knows my pets history & is knowledgeable, honest, and respectful. Oasis is no longer that. I strongly recommend going elsewhere.