Cancel

Open app

Search

Gilbert Eyecare - Virginia Beach

4.1 (30 reviews)
Closed 8:00 am - 5:00 pm

By appointment only

Services - Gilbert Eyecare - Virginia Beach

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

Gilbert Eyecare - Virginia Beach Photos

You might also consider

More like Gilbert Eyecare - Virginia Beach

Recommended Reviews - Gilbert Eyecare - Virginia Beach

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Eye care Business

I wish I could leave a 0-star review. This place is horrible. Not only did I get into an argument with the nurse over eye dilatation, but they charge extra to examine the health of your eye. I've never experienced this kind of treatment in all my life. When I walked out the office the nurse proceeded to slam the door. Extremely unprofessional environment. If you are seeking eye care save yourself the trouble and go someplace else. I caution you, you will regret coming here.

sorry the quality of this pic isn't so great. i was taking it while moving, coming to a stop...

See all

2 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of David G.

David G.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Lee D.
0
29
4

9 months ago

Prompt, attentive, courteous, spotlessly clean. Friendly and efficient! Best ever.

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 2
Thanks 1
Love this 1
Oh no 2
Photo of John K.
5
77
19

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 5
Thanks 0
Love this 7
Oh no 0

8 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Marc R.
30
37
50

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

15 years ago

Helpful 4
Thanks 0
Love this 2
Oh no 0

14 years ago

Helpful 3
Thanks 0
Love this 2
Oh no 0

13 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of T B.
0
4
0

8 years ago

Business owner information

Photo of Dr David G.

Dr David G.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Dr David G.

Dr David G.

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of A L.
258
35
0

10 years ago

Helpful 2
Thanks 0
Love this 2
Oh no 0

11 years ago

Helpful 1
Thanks 0
Love this 4
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 2
Thanks 0
Love this 2
Oh no 0
Photo of Eric B.
101
1
0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

Ask the Community - Gilbert Eyecare - Virginia Beach

Review Highlights - Gilbert Eyecare - Virginia Beach

Gilbert and the staff at Gilbert Eye Care are the embodiment of professionalism, quality service and empathy.

Mentioned in 2 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Eyewear & Opticians 999 times last month within 15 miles of this business.

Verify this business

LensCrafters

LensCrafters

3.4(25 reviews)
4.0 mi
$$

Unfortunately I had the worst customer service experience of my life here yesterday. As a brief…read morebackground, I've been wearing glasses for 27 years. My parents both wear glasses and we had previously been going to the optometrists and retail LensCrafters in MacArthur Center once a year every year for as long as I can remember and always have had a great experience. That store has now relocated and the closest to me is Lynnhaven Mall. I had previously walked into the retail side and a lovely woman named AJ helped me adjust my glasses that my toddler broke until I could replace them. I was looking forward to coming back to her to help me pick a style after my exam. I scheduled my appointment yesterday morning for that afternoon at 4pm. I arranged for my husband to get out of work early and watch our son to accommodate this appointment. I showed up at 3:55pm. At the front desk were 2 women one 20s/30s and one was older. The younger one greeted me and then proceeded to say and I quote "...yeahhhh we didn't have a phone number on file for you and your email didn't work so your appointment was canceled." The form did not require me to input a phone number or insurance. It even said on the confirmation email (of which I received THREE confirmations to the same email that "didn't work" for them) that I could fill out forms and provide insurance in person at the time of my appointment. They continued to tell me they could reschedule me for another day. I'm a very patient and understanding person, I don't enjoy confrontation. There was no apology for wasting my time. No effort to accommodate me. The lady beside her was her supervisor as I learned when asking to speak to someone else. She also met me with attitude, rolling her eyes and refusing to look at me, typing on her computer while I was desperately trying to seek resolution. Unprofessional, disrespectful and just downright rude. I wasn't yelling or cursing I was just upset at the situation and honestly, even a simple apology for the mistake would have gone so far. But not once did they even say sorry, in fact, blamed me saying I must've spelled my email wrong or there was a problem on my end. I received various spam emails and work emails to my same email after booking. Aside from this, I don't even understand why the appointment had to be canceled. I could've provided this info on the spot. My appointment was confirmed as BOOKED multiple times via email. I suggested perhaps there was an issue with their email host. Again met with blank stares. Disappointed is an understatement. Neither one of those women should be in a customer facing position. I'm disheartened to take my business elsewhere for my eye exams however AJ and the other gentleman working the retail side are absolute customer service rockstars and tried to help me afterwards.

This LensCrafters is located inside Lynnhaven Mall. It's basically just outside of JC Penney…read morestore. It's pretty easy to see the place as you come out of the store or from the parking garage. There is an independent eye doctor next door, but I already had my prescription for this year. My visit here was on October 30, 2023. The business was nice and bright when I came in. You can tell it was well maintained. You can see all the different kinds of frames available along the walls. When I came in, I was greeted by Amy, who I found out afterwards that she is the general manager for this location. I wanted to look around a bit to see what type of frame may work for me. After looking around for a little bit, I wasn't sure what type of frame I wanted to go with. Amy took the time to show me different frames, and she found one that I liked. After that, it was getting the process started to complete the purchase. It's a great way to use FSA funds too. The overall process was pretty straightforward and quick. She also checked to see if they had the lenses available there on site. In the end, they did have them available, and about an hour later, I got a text message that the glasses were available. I came back in later that afternoon to pick them up. Everything worked out and all was good. Overall, this was a very good experience for my first time getting glasses at a LensCrafters. The staff are friendly and willing to help too. Whether you have vision insurance or not, this is definitely a place to look into for getting glasses. There are so many different frames you can choose from. This place is definitely worth checking out.

Photos
LensCrafters
LensCrafters - This is the storefront for the business.  Photo taken October 30, 2023.

This is the storefront for the business. Photo taken October 30, 2023.

LensCrafters

See all

Coastal Vision - Redmill

Coastal Vision - Redmill

3.0(26 reviews)
7.0 mi
$$$$

I have been going here for years. I really love Dr. Adbhner Wong as my eye doctor and Sheryl (I…read morethink?) at the front desk. Both of them gave me absolutely great customer service and each deserve 5 stars. They listened to all concerns I had and made me feel like a valued customer. Unfortuantely over the last year my family and I have run into several issues with them. This included: incorrectly ordered pair of glasses, incorrect charges, lack of communication, bills being sent 6+ months later without any other contact, etc. This has proven to be very frustrating for our family. It's been a hit or miss the past year.

I am extremely disappointed with the service I received at Costal Vision Eyes. I paid around $500…read morefor a pair of prescription glasses and had a very frustrating experience. On December 18, I went to the store with my prescription and clearly asked for glasses for distance vision only. After some time, they called me to let me know that my glasses were ready. When I tried them on, my vision was blurry. The staff later realized that the employee who helped me had mistakenly ordered lenses with both reading and distance combinations, even though I had clearly requested distance only. They told me it was not a problem and that they would send the lenses back to be corrected. I then had to wait another 3-4 weeks. When I finally went back to pick them up again, my vision was still blurry. This was very frustrating because I had already waited a long time for the correction. At that point, I started to worry that maybe the eye doctor had made a mistake with my prescription. I took the glasses and scheduled an appointment with another eye specialist recommended by a friend. The new doctor confirmed that the original prescription was correct -- the problem was the lenses made by the store. They had only corrected one side and left the other lens with the same mistake. I paid the full amount upfront, which I now regret. After spending $500, I ended up with glasses that I cannot use and only kept the frame. I also lost a lot of time waiting for them to fix their mistakes, only to receive the wrong lenses again. This experience has been extremely disappointing and frustrating. I cannot recommend this place. I am sharing my story so other people are aware before choosing this store.

Photos
Coastal Vision - Redmill
Coastal Vision - Redmill
Coastal Vision - Redmill

See all

Gilbert Eyecare - Virginia Beach - opticians - Updated May 2026

Loading...
Loading...
Loading...