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    Gil Pro Rooter

    5.0 (4 reviews)
    Open • 7:00 am - 7:00 pm

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    Chris Neighborhood Plumbing - The connector Chris replaced but forgot to put in one small part inside to prevent leaking

    Chris Neighborhood Plumbing

    (249 reviews)

    Incredible service! Chris was at my house 30 minutes after I called him. Fair pricing, super…read moreattentive to detail, and even hauled away the old unit without hassle. If you want top-notch plumbing work done fast by a real professional, Chris is your guy. Highly recommend!

    So this review is about the service Chris provided. He was very responsive to messages and…read morereturning phone calls but did not do a great job in the small leak I had. One of the connector under my sink was leaking. He changed it but forgot to one small part inside the line (according to the other plumber who came at a later date to fix the problem). The problem was not obvious initially, but after 2-3 months the connector portion started leaking more and more. That was one reason for this review. Another reason is, I had problem with my shower temperature and suspect something is wrong with shower cartridges. However Chris told me he doesn't know how to take this shower handle off so he needs to cut off the handle to access inside and so I will have to replace the handle as well if I want the job done. Well, the plumber that fixed my sink issue had no problem taking off the handle. He did have to spend a bit more time figuring it out. There is some corrosion around the screw area but it was doable. So either Chris ability is not as good or he doesn't have the patience to figure it out. For that reason, the service he provided a few months back was not satisfactory

    Southwest HVAC - Working the Pasadena trade show this weekend

    Southwest HVAC

    (654 reviews)

    Our A/C stopped working during this horrible heat wave, and after calling 11 different HVAC…read morecompanies, this was the only company that was able to get me scheduled the soonest. They originally booked me for Saturday but told me they would call if an earlier appointment became available. To my surprise, they contacted me the very next day because of a cancellation. Our technician, Fabian, was outstanding. He was extremely knowledgeable, professional, and thorough. He took the time to explain what was causing the issue and also educated us on the importance of routine A/C maintenance to help prevent future problems. I really appreciated that he answered all of our questions without making us feel rushed. The entire experience, from scheduling to the repair, was excellent. It's hard to find a company that's responsive, honest, and reliable, but this one exceeded our expectations. We will definitely continue using them for all of our future heating and air conditioning needs. Highly recommend!

    Extremely disappointed with Southwest HVAC…read more I called Southwest HVAC in April to have my AC serviced before summer because I have a newborn at home and wanted to make sure our system was reliable before the hot weather hit. I specifically took the initiative to have the unit maintained ahead of time because keeping my family comfortable and safe was a priority. During that visit, Southwest HVAC charged me $1,000 for a capacitor and a hard-start kit. I thought the price was extremely high, but I agreed to pay it because I trusted that I was paying for professional service and, more importantly, peace of mind that my AC would be ready for the summer. Fast-forward ONLY FIVE MONTHS and my AC won't even turn on. Naturally, I called Southwest HVAC expecting them to stand behind the work they had performed just five months earlier. Instead, I was told I would have to pay another $100 diagnostic fee just for them to come out and look at the system. That's what I find completely unacceptable. You charged me $1,000 to service and repair my AC, and less than five months later the system isn't even turning on--and your response is essentially, "Pay us another $100 and we'll take a look." If you are going to charge customers premium prices for HVAC work, I expect a reasonable level of accountability when the equipment fails shortly after you serviced it. I shouldn't have to pay another fee simply to find out whether the work I already paid you $1,000 for was done properly or whether the components you installed have failed. The timing is especially frustrating because I specifically had this work done BEFORE summer precisely so I wouldn't end up in this situation. I have a newborn in the house, and now I'm dealing with a non-functioning AC in the middle of summer after paying this company $1,000 for service only five months ago. $1,000 in April. AC completely dead in September. Another $100 just to get someone to diagnose it. That is not what I consider good customer service, and it certainly isn't what I expected when I paid Southwest HVAC to service my system. I would strongly recommend getting a second opinion and comparing prices before giving this company your business. Based on my experience, I am extremely dissatisfied with both the service and the way they handled the situation afterward.

    Downey Plumbing Heating & Air Conditioning - The whole Downey Plumbing, Heating and Air Conditioning team...

    Downey Plumbing Heating & Air Conditioning

    (343 reviews)

    I've been meaning to do a review of Downey Plumbing, but one thing led to another and I was busy…read moreand never did it. Well almost a year after we received service from DP I am finally doing the review. In July of 2025 our mainline from the city water meter leaked and we had water coming from it and leaking down the street. Because it was the pipe from our pipe not the city's pipe, we were responsible for fixing it. We had work done by DP before and felt they were competent and reasonably priced, so we contacted them again. The person on the phone set up an appointment for a plumber to come by to that very day. Talk about prompt service. A plumber named German came by, gave his assessment and said the office will email and estimate. I was okay with the price, and the next day German came back. He brought another plumber to work on the job with him. The other plumber was Omar. Both German and Omar are very pleasant people and very competent. They gave me an estimate of how long it would take to fix, which may have been five or six hours, if I remember but I think it took about four hours. They had to break the concrete on our property and dig the dirt out, repair the leak by replacing the pipe with a new one, and fill the dirt back in and repour the concrete. Well, they finished and everything was perfect. After nearly a year we so far have had no problems. I'm glad the whole process was fast from first contact to finish because the longer it takes the more water leaks and the more money is spent on the water bill. I recommend Downey Plumbing. They have excellent service, fair prices, excellent plumbers, excellent customer service and do great work.

    I have just heard one of the dumbest reasons for not providing services than I have heard in many…read moremany years. I gave owned real estate, primary homes, rental properties, I represent clients with numerous properties and yet the reason for lack of service ranks right up there with complete stupidity. I called to have my personal AC serviced due to the fact that it needs it as indicated by it blowing warm air. I scheduled the appointment made it a point to be here and 10 minutes before the last possible time to show up I get a call and some urchin tells me they don't service homes that are on the market. Isn't one of the reasons for servicing is that you are putting it on the market and need to comply with inspections? When I aske why, the urchin replied that it was company policy, no other explanation. That is frankly one of the absolute dumbest answers I could have expected. So if they are that afraid to do a home that will be sold does that mean they do a shoddy job that will not pass inspection? Does mean they do not even trust their own work? Or are they just plain ignorant. Whatever the reason, I would not take a chance on hiring them for anything that may eventually need an inspection. I'm sure they would raise a defense against any claim that they did not know the property would be sold. Does this mean they never do work for contractors who are building homes? I don't care what the rest of the reviews say. You should never hire someone that afraid of someone checking their work

    All Pro Water Heaters - New 50 Gallon Bradford White Water Heater

    All Pro Water Heaters

    (120 reviews)

    I called and spoke with Parker very professional and friendly. Let him know we needed new water…read moreheater. Provided pictures of our old water heater and got our quotes and scheduled service today. After few hours Daniel arrived with new Bradford white and was able to installed new water heater after few hours. Daniel very friendly and professional. Daniel also showed us how to adjust temperature. My husband and I very happy with this company. Definitely recommend this company. Thank Daniel for great job!

    My tenant started having hot water pressure issues and was no longer getting hot water in the…read morehouse. I called several companies to assess the issue and one company told me I needed to re-plumb the entire house. After I deduced that it was a water heater issue, I started to get ridiculous quotes from some companies. I came across All Pro Water Heaters and was impressed by their reviews. I immediately wanted them to be the people to replace my water heater. I was able to reach Parker on Yelp and he gave me a reasonable quote. He also asked me to take pictures of the current water heater so he knows what they're working with. By looking at my pictures he pointed out some of the things that they might need for the installation so there was full transparency. I informed him that we think it is just the water heater that needs to be replaced but want someone to confirm there isn't anything else wrong and he assured that's something they'll verify. He was able to send someone the same day. The technician, Danny, informed me of his arrival time when he was 30 minutes away. When Danny was done with the water heater replacement, he provided necessary information to my tenant, then he called me to brief me on the completion of the install. My tenant complimented Danny for his professionalism and said he wants to use this company for any future needs. I was thoroughly satisfied with Parker and Danny. They were extremely communicative, professional, and quick to resolve the issue. I was extremely stressed from my tenant not having hot water and All Pro's honesty and ethical approach alleviated my concerns. I will be recommending All Pro to people I know!

    Gil Pro Rooter - plumbing - Updated October 2026

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