Dr M and staff (Laura) I think her name is they truly care about you, and not just your sniffles…read morethey care about all of you from head to toe and want to make sure you're in best possible shape mentally and physically. I never thought I would ever find a doctor who didn't treat you like a number until I met Dr Medeiros. It's worth seeing her and I always leave there feeling better and also an understanding why, which sets her apart she takes the time to explain what's happening and how to get better.

I can't say enough positive things about Dr. Medieros and staff. I have a Mom who is house bound,…read moreit was a miracle finding a doctor who could come to the house. I have since switched over to her myself. Direct primary care brings back real care. I was growing tired of the rushed 10 minute pcp appointments. I get very anxious myself having to deal with doctors after years of rushed appointments. She always responds whenever we are having a problem. I feel more confident in taking care of my mom knowing I can call on help whenever we need it. Thrive is worth it.

I have been seeing Dr. Luis Carreiro for 25 years. Everyone at this office is wonderful; whenever I…read moreneed anything, I just make a call and they help me with everything. There are even some who--despite my limited English--already recognize my voice. Honestly, I would be very sad if I ever had to switch offices.

I have been seeing Dr. Olga Kuzina there for a while now…read more She is extremely thorough, in fact, if you desire to meet with her first before you make an appointment for a physical which you have to book months ahead, she will literally almost perform an ACTUAL physical there - after she speaks with you about any health concerns you might be having. I literally asked her if she was giving me a physical, lol - because she checks EVERYTHING just during a first initial visit. Reflexes, your abdomen, ear/nose/throat - actually your teeth!!, because she noticed I had 4 implants etc. She will also do paps etc but I see an excellent nurse practitioner that Dr. Kuzina knew from UMass in Milford OBGYN for 14 years now. And now they have a system where they can exchange all that info electronically even if they're not affiliated-which is always a plus. She does that little initial check of you, after spending almost 40 minutes just getting to know you. She's outstanding. She states she always does that so when you see her for physicals (which I did) and other visits like a sore throat - it's like she already knows you because she stated she wants her patients to be extremely comfortable with her. Her physicals are a little longer than most, but she's just very conscientious. If you're worried about blood and labs, she eases your fears. Note that she's on the second floor but you'll have to sign in on the first. You'll love her. Such an empathetic physician.

I've been a patient of Dr. Elena Smagina for a few years now and she is great. She spends time…read morewith you and listens. She is very thorough and really wants the best for her patients. When she makes referrals, she also follows up to make sure that you are happy with your experience. The nurse assistant is also wonderful. This is the best doctor I have ever had.

I've been with Dr. Smagina for about 6 or 7 years now, followed her from Franklin to this Medway…read moreoffice. She's the best doctor I've had; she actually listens to my concerns. She never seems rushed and always gives good care. If I need to be seen on short notice, and can't see Dr. Smagina, the nurse practitioner is excellent, she's very warm and knowledgable and is able to help me with whatever I need. The office staff is always friendly and capable. All around a great office, and they also have labs on site, no need to drive to a second location to have blood drawn.

Love my Doctor. Staff is great making appointments and any followup that is needed. Best place for…read moreprimary care!

Ive been to many physical therapy clinics over the years, even worked at one, and i have to say…read morethis was one of the most professional clinics i have ever been to Everyone was very professional and caring, kind and friendly They were always on time, and i was finished on time every visit I appreciate the care I received

Thinking about the experience - the office policy does not allow for switching care teams. The…read moreoffice in Franklin near stop and shop is undergoing renovations. Please read other reviews as well.

I have been going to Dr. Cook for years and find her to be very patient and really takes the time…read moreto ask questions and explore your health issues. I had an undiagnosed abdominal problem/pain for years and went to see many different doctors-gastro specialists, chiropractors, pain specialists and acupuncturists and no one could figure out what the problem was. Some doctors even suggested the problem might be "in my head". However, the minute I mentioned my problem/symptoms to Dr. Cook, she knew what it was, sent me for treatment and my problem was cured after many years of suffering. I wish I would have went to her first! I have complete trust in her and think she provides excellent care.

Dr. Cook is the first doctor who has actually made time to make sure that I have said everything I…read morewanted and needed to for my health. Dr. Cook will take her time to make sure you feel and know that you have been listened to. Down to earth so you know you can get your point across and very professional at the same time, even making sure I have had special talks with my children about the horrible epidemics in the world today. She really cares!

I sat in the exam room for over 90 minutes before the NP came in with no apology for the wait. She…read morewent over the long intake form line by line, but didn't seem to retain any of the information because she asked questions that were just covered on the form. She wanted me to choose between two medicines. When I asked questions about the possible side effects, she had to get her phone to look them up. In the end she prescribed a drug that contained sulfa which I'm allergic to (I had made it clear during the conversation that I was allergic to sulfa drugs). Before I left she wanted me to have a urine test for a baseline. When I questioned what it was for, she responded to see if I was using drugs!! I told her that was a waste of the insurance company's money and my time. I don't drink, smoke or use drugs. She asked me to wait to see if I needed it -- she was gone for over 10 minutes! In the end, she determined I didn't need the urine test. She forgot to call in the prescription. It took five days before I finally got them to call in the prescription to the right pharmacy (they sent it TWICE to the wrong pharmacy even though I corrected it after the first error). Worst experience ever! I asked to speak to the one in charge of NPs and the head of the clinic but received no call from either one.

If I could give -10 stars I would. This place makes you fill out pages and pages before you can…read moreeven get appointment and it is all very irrelevant information; sex life, really Then when you go in there they tell you lies to see if they can either get you anxious or just leave. One of the NP; Julia, is extremely condescending and demeaning. I mean if you are going to a pain clinic you are in pain you do not grief from ignorant people who think they are superior. She even believes she knows more than primary care doctor. It is very upsetting that people have no choice bout to be treated like this and continue to go here. Find another place !!!!!

Dr Rickert is the kindest and most generous doctor with her care and time. We are blessed to have…read moreher and Erin.