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    Cook Thorley DO

    5.0 (2 reviews)

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    12 years ago

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    Tri-County Medical Associates

    Tri-County Medical Associates

    (2 reviews)

    I've been going to this practice for many a year after first trying out at least two other…read morepractices in the area when we first moved to Franklin about 13 years ago. I have never had an issue with insurance or money issues myself as was written in another review. What I have had is excellent and consistent care/support from front desk folks to all the medical professionals. From my middle 40's to now middle 50's I got hit with many health issues including cancer. I never had to fight them when I wanted to see a specialist outside the network that I had found, never had a problem getting in really quick when either my body or just 'my worry' needed it, and I felt like all the visits thorough enough in this day and age for Primary Care being overloaded everywhere. Their computer system keeps good track of all going on with me that they check up on when I come by. For example, I had been to 2 neurologists for migraines before starting to see Dr. Kohler. The specialists from major hospitals had suggested all kinds of the 'newest' headache remedies that didn't work. Dr. K. suggested a more traditional one from the multitude available and it has worked as an incredible 'relief pill' ever since sparing me suffering and time away from work. As a Clinical and Behavioral Health Psychologist in the area I also have heard good feedback from my patients about this practice concerning other health providers there. Just my two cents. Best. Dr. Steve vistingpsychologist.com

    I am a regular patient at Tri-county medical associates at 440 E Central St, Franklin, MA since…read morelast several years. Recently my insurance has changed and I provided them my new insurance card and visited doctor for physical as well as sickness. To my surprise I received full bill from this office telling me that they are not part of my insurance network. When I asked why they did not tell me that before visiting the doctor, they said it's not their responsibility. Come on, it's not the issue with some part of the service was not covered, but they were not part of the network at all. I tried to negotiate with my insurance provider to pay that bill which was denied after few months. Then I decided to settle the bill with tri-county and requested them to give me some discount as I was paying from my pocket. They rejected my request outright and sent the bills to collection. Had they told me initially that they were not part of the network, I would have not visited their doctor at all. They knew that they were not part of the network and did not tell me before or after my first visit. They told me after all my visits were done and put me in big financial trouble. I am not going to visit this office again, but writing this for the benefit of other patients that may get into this trap.

    Tarek El Sharkawy, MD

    Tarek El Sharkawy, MD

    (2 reviews)

    so, i was a previous patient of this doctor, i was told that he retired from metrowest physician's…read moreservices. they said they had no doctors there that were taking on his patients. come to find out he didn"t retire, they were wrong. he actually opened his own practice. i called his office and even though im no longer his patient, by no fault of my own, they arent accepting new patients and ironically dont take my insurance anymore. come to find out no doctor accepts my stupid insurance and on top of that no doctors are acceping new patients. how in the heck is someone supposed to get medical care, other than going to the e.r.? i did nothing wrong and yet im the one who suffers. awesome!!!!!!

    I was set up with this doctor through Mass Health. He was not available for months so I happily…read moreaccepted another physician that I was made aware was temporary. Ok. That's fine, just need my prescriptions refilled no biggie. Day of the appointment my ride is unfortunately running a few minutes late so I call to let them know, trying to do the right thing and take the hit if they need to cancel on me (That would be my fault). I am then told that they would never have been able to take my appointment anyways because that doctor does not accept my managed care plan (Fallon, not an uncommon one) and my appointment was canceled anyways. The woman in the phone then tried to blame me saying they called and texted when I have the record on my phone of them calling once yesterday since the appointment was booked and not leaving a message. I'm then told those are the only two doctors so there's nothing they can do. Do not go here. There is obviously a problem with both administrative staff and doctors to have such short staff and clerical issues.

    Franklin Family Practice

    Franklin Family Practice

    (2 reviews)

    I have been seeing Dr. Luis Carreiro for 25 years. Everyone at this office is wonderful; whenever I…read moreneed anything, I just make a call and they help me with everything. There are even some who--despite my limited English--already recognize my voice. Honestly, I would be very sad if I ever had to switch offices.

    I have been seeing Dr. Olga Kuzina there for a while now…read more She is extremely thorough, in fact, if you desire to meet with her first before you make an appointment for a physical which you have to book months ahead, she will literally almost perform an ACTUAL physical there - after she speaks with you about any health concerns you might be having. I literally asked her if she was giving me a physical, lol - because she checks EVERYTHING just during a first initial visit. Reflexes, your abdomen, ear/nose/throat - actually your teeth!!, because she noticed I had 4 implants etc. She will also do paps etc but I see an excellent nurse practitioner that Dr. Kuzina knew from UMass in Milford OBGYN for 14 years now. And now they have a system where they can exchange all that info electronically even if they're not affiliated-which is always a plus. She does that little initial check of you, after spending almost 40 minutes just getting to know you. She's outstanding. She states she always does that so when you see her for physicals (which I did) and other visits like a sore throat - it's like she already knows you because she stated she wants her patients to be extremely comfortable with her. Her physicals are a little longer than most, but she's just very conscientious. If you're worried about blood and labs, she eases your fears. Note that she's on the second floor but you'll have to sign in on the first. You'll love her. Such an empathetic physician.

    Cook Thorley DO - internalmed - Updated May 2026

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