Love her !! Everything went well she explained to my…read morehusband about Diabeties ! Was very helpful very pleasant !!if I have any questions or need help with anything I just text her and she answers me pretty quickly !!

I've met with this Dr a few times this year. For my next to last appt, I had to wait 45 minutes…read more(after my scheduled appointment time), because she arrived late to the office. There was no apology. Also, no one in the office let me know what was going on. So I had to wait in a small exam room until she finally arrived. Then for my last appointment, after waiting 15 -20 minutes, I asked the staff if the Dr was in the office. They informed she had not arrived yet. So I told them I was not going to wait like I did last time......and I left. Needless to say I'm going to see another Dr..... P.S. It was funny that there is a big notice on the receptionist wall saying there will be a $50 charge if you don't show up for an appointment without at least a 48-hour notice. This is hilarious.

I found a great GP in Dr Correia and have been seeing him for 5 years now. Whenever I have an…read moreissue, he's either available for urgent care or one of the office's many wonderful nurse practitioners will see me same day. I get the best care here and they even set up referrals for me. My health has improved dramatically in the last year thanks in no small part to this office.

I would recommend urgent care and other appointments very easy too get too and very good lab and…read morevery good staff

The billing isn't exactly above board. I had a suspicious mammo on one side in Jan 2025. Came for…read morefollow up in Feb 2025 and that side was okay (out of pocket cost $625) but they said to do 2nd follow up again in August (6 months) just in case. Thankfully that side was still fine (out of pocket cost $416). Scheduled what I believed to be my yearly mammogram Feb 2026 but they apparentally wanted to bill this as a 3rd FOLLOW UP. This "follow up" however was for both sides and was no different than any other standard mammogram I have ever had except this one costs more than $500 out of pocket. Therefore, this yearly was not covered. So all told a suspicious finding that has now been checked 3 times cost me more than $1500 out of pocket. Lesson learned. Questions the number of endless billable follow ups, especially when they are the exact same as standard mammogram.

The billing department is poor at best. I had a claim issue for three months. The initial invoice…read morewas because Charles river billed the 2ndary insurance as primary, causing a retraction in payment. When I called the billing department back in June, I provided the primary insurance information and I was told the claim is being sent back. Then in July I received another bill. I called the billing department and was told "the claim was resubmitted but there is a balance", I explained that the balance should be submitted to the secondary insurer. I was told that they will do this. Then in August I received another bill. I called the billing department and asked why am I still receiving a bill. I was told that the claim denied stating that there is no primary doctor listed for the patient and that I would have to call my insurer to fix the problem. So I called my insurance company and was advised by the insurance company representative that the claim was never sent back in June. The provider, Charles River Medical Group, did not do their due diligence when they didn't resubmit the claim. The insurance representative asked to call Charles River billing department to resolve the issue and put me on hold. The insurance representative came back and stated they had to tell the billing representative how to reprocess the claim. The billing person at Charles River should know how to process a claim and resubmit a claim. Because of their lack of reprocessing this claim they would rather send the patient a bill. Horrible! I also filed a grievance with my insurance company.

Dr Ravindran is an amazing healthcare provider.He takes his time and ensures his patients are…read morelistened to. I have followed Dr. Ravindran for 10 years now and am excited to see him building his own business, this is the type of healthcare we all deserve.

From the owner: At Kaaya Healthcare, we redefine primary care by blending the best of both worlds—traditional,…read morecompassionate care and cutting-edge technology. Our practice is built on the pillars of "People, Providers, and Populations", ensuring that every aspect of your health is addressed with the utmost attention and personalized service.

I've been a patient for quite a while and have nothing but good things to say. Office to medical…read moreall great

I am posting this on behalf of my father - Dr. Donovan has proven to be one of the most unethical…read moreand unprofessional doctors I have ever had the displeasure of being seen by. After Dr. Donovan diagnosed me with bladder cancer, I was made to wait 3 weeks for the scheduled surgery. Dr. Donovan scheduled a surgery for the morning of September 14th and on the 13th, I was told by the hospital that it was not a morning surgery, but an afternoon surgery and that I should call the doctor's office directly to address the scheduling issue. After doing so, I had a slight misunderstanding with the receptionist. Following this call, Dr. Donovan called me and CANCELLED the surgery. I have been seeing Dr. Donovan for several years and have even had other procedures performed by him. To cancel a necessary surgery the day before with no referral to another doctor over a misunderstanding with the receptionist is nothing short of morally reprehensible and lacks all professional integrity. I would highly suggest looking elsewhere if you are in need of a Urologist.

I got sick. It wasn't fun. I needed to find a doctor. Hearing good things from a friend, I ended…read moreup making an appointment at NEFH. The new patient registration was surprisingly fast and painless. I did have to wait a short while, but that's to be expected from pretty much any doctor you see. When I was finally ushered into the exam room, I could feel my heart pounding and my pulse start racing. Of course it was just the nerves of being in the doctor's office - no one likes having to go to the doctor. Am I right? After only a few minutes in the exam room, I met Dr. Singh. Right away, I knew this would work out. She was very cheerful and down to earth. I could feel my anxiety going down and my pulse got back to normal. We chatted and I felt like I could talk to Dr. Singh like "one of the girls" rather than doctor/patient. What I like about her too is when she explains to you what's going on with your body, she really takes the time to explain it so that you, the patient, understands. She's able to be on your level. That should be what everyone wants from their doctor. The staff is nice and the facilities are clean. And while I think they're all great there, I do hope not to have to visit them very often. I'm sure my insurance company feels the same way.

Dr. Singh is the best. She connects with you on a personal level and doesn't rush you in and out of…read moreyour appointment. She also takes the time to explain things. Only complaint is that their receptionist does not answer the phone....EVER. You have to call and leave a message and wait for them to call you back. So if you are having a little bit of an emergency (not ER worthy) but like if you are in pain or are sick and need antibiotics sometimes they just aren't quick enough.

Dr Olivia is one of the best drs I've ever had if not the best , I can't stand drs that talk down…read moreto a patient , make you feel stupid or don't listen , fortunately she's not like this , she takes the time to listen and I never feel rushed or demeaned , I feel comfortable telling her anything which is very important when you see a Dr , highly recommend

I didn't even know what a VIP doctor was until I came to Massachusetts . My husband's family had…read moreDr. Hoffmann as their physician for quite some time. I'm not going to lie - I was a skeptic, I thought it was bizarre that you would pay an annual fee for a doctor's services outside of your normal Insurance. I really was like is it really worth it ? BUT wow - I get it now. I signed up as a MDVIP patient and I've never had a physician like this. Dr. Hoffmann is so responsive and you feel like you're talking to a doctor you've had your whole life. He goes above and beyond for his patients- calling and checking in during the day or the evening when my husband was very sick at the start of covid. Knowing that he was a phone call away was extremely comforting during that time and I don't know how I could have gotten through that with just a regular doctor that is not as accessible. He thoroughly would listen to me and immediately take action if something was needed. For me, I have suffered with migraines and have not really had a physician take me seriously with that. Dr. Hoffmann has gone above and beyond to find a treatment plan that works best for me. His office staff is very friendly and also thorough as well. They always get back to me and are always willing to help. I don't think I will ever be able to go back to a regular doctor.

Breach of trust, Breach of doctor-patient confidentiality, Breach of privacy, violated HIPAA, Very…read moreunethical. I wouldn't even send an animal to see her. She rushes her patience, She doesn't let them speak, She speaks over you, And violates a lot of laws. She is absolutely the worst doctor ever she doesn't even care about her patience. She's in screams down the hallway to her staff for information while their other patients in the room can hear about the patient. Do not go to the doctor.

Natalia Rosenberg office staff is very rude. They called me to tell me my mother had to go to the…read moreER and the office staff person was rude and condescending in her tone. Almost seemed like she was annoyed that she had to call me to notify me. I panicked and didn't know why my mom had to go to the ER and this person was not calming or receptive in any way. I asked her for her name and she replied no and hung up on me. I have had numerous interactions with the staff and besides having rude tones, rolling eyes, etc. they don't do their job. I had to wait over a week to get a referral for my mother to see a specialist and they are rude and very sharp tone about it. They don't want to do any extra work, asking me for the specialist fax number, which I have no idea. I called numerous times to arrange the referral. Constant delays on their part. Also Natalia would schedule tests and never follow up about results unless you made an appointment because she gets paid for all her appointments. No need to make an appointment, a phone call would be just fine. My parents are in their 80s and difficult to always go onsite. She also prescribed an additional blood pressure medication and never told my mom. Very unorganized. Stay away from this office

After being on the waitlist for 5 months I was told that I was no longer on the list and never was…read more I have never seen such disregard for patients. Avoid at all costs! No communication or basic respect for individuals. Very sad.

Terribile and unprofessional, made an appt for became a new patient waited 6 months than canceled…read moreme the day before my visit to the office, rebooking me again waited another 6 months than canceled me 3 weeks before my appointment telling me that she doesn't take any new patients..... unreal.... unprofessional and apparently don't care about people health!