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    Stephanie Oliva, MD

    5.0 (1 review)

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    5 years ago

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    New England Family Health

    New England Family Health

    3.9(9 reviews)
    0.9 mi

    I got sick. It wasn't fun. I needed to find a doctor. Hearing good things from a friend, I ended…read moreup making an appointment at NEFH. The new patient registration was surprisingly fast and painless. I did have to wait a short while, but that's to be expected from pretty much any doctor you see. When I was finally ushered into the exam room, I could feel my heart pounding and my pulse start racing. Of course it was just the nerves of being in the doctor's office - no one likes having to go to the doctor. Am I right? After only a few minutes in the exam room, I met Dr. Singh. Right away, I knew this would work out. She was very cheerful and down to earth. I could feel my anxiety going down and my pulse got back to normal. We chatted and I felt like I could talk to Dr. Singh like "one of the girls" rather than doctor/patient. What I like about her too is when she explains to you what's going on with your body, she really takes the time to explain it so that you, the patient, understands. She's able to be on your level. That should be what everyone wants from their doctor. The staff is nice and the facilities are clean. And while I think they're all great there, I do hope not to have to visit them very often. I'm sure my insurance company feels the same way.

    Dr. Singh is the best. She connects with you on a personal level and doesn't rush you in and out of…read moreyour appointment. She also takes the time to explain things. Only complaint is that their receptionist does not answer the phone....EVER. You have to call and leave a message and wait for them to call you back. So if you are having a little bit of an emergency (not ER worthy) but like if you are in pain or are sick and need antibiotics sometimes they just aren't quick enough.

    Emil Yagudin, MD - Middlesex Family Practice

    Emil Yagudin, MD - Middlesex Family Practice

    2.7(7 reviews)
    0.9 mi

    Even though we have been Dr. Yagudin's patients for 12 years now we just don't get to see him. His…read morefront office schedules us with different people (paramedic staff who are Ok, no doubt). Although he conducts physical exams and granted he is good at his job, any follow up that may be required takes a lot of time. He needs to be more available to his patients. Just to discuss the routine blood work, the front office took a month and a half from the date the tests were done to schedule a face to face with him! For a regular patient or anyone for that matter this cannot be a reliable primary care physician set up. On top of it the staff is rude. Although they speak different languages which gets them to reach out to diverse crowds, what they lack is basic communication. They need to be polite and treat everyone with respect. They also mess up bills and accuse falsely of not paying and when you provide proof of payment, they shove you in the direction of someone called Carol who is some kind of collections agency! It is unfair and totally uncalled for putting us through such humiliation especially since one is careful about paying. There is no coordination between Carol and the doctor's office either. And everyone is ostensibly "doing their jobs!" What a joke! We expect some professionalism from the practice which seems to be more focused on beauty treatments and Botox and even INS exams which are sure shot money.

    Dr. Yagudin is that rare combination of excellent practitioner (he is the PCP of choice for many…read morespecialists in the area) and compassionate person. He stays abreast of all the latest and greatest but doesn't jump on the bandwagon of the month. His wife Vera runs the practice and as a result everything is seamless. I am a doctor snob and he is head and shoulders above some of the big names at the Boston teaching hospitals. Great guy, sees the whole family and we have never been healthier or happier!

    Stephanie Oliva, MD - familydr - Updated May 2026

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