Fast friendly and efficient. Cost effective. Would absolutely use again…read more Came on a Saturday to install. Really first class folks

I want to thank Palmer Heating and Air.. I watch several houses on Tim's Ford.. I call one and I…read moredid not get back to me so I called Palmer's heating and cooling they said they'd meet me at 2:00 at this house and they was there they on time and fix the problem and I was very nice I recommend them highly..

Today is December 14th, 2025. On December 1st, Roscoe Brown came out and replaced a part on our…read moreHVAC that was broken to fix our furnace. Our furnace stopped working yesterday. Today is the coldest day of the year. Despite saying that they are open 24/7 for emergencies, I have been trying to get in touch with them since 8AM. Here is what has happened: 1. The Tullahoma number hangs up on you as soon as it gets through the "Your call might be recorded" message. 2. The main number for the Murfreesboro office doesn't have anyone answering the phone 3. The online chat to get in touch with someone has no agents manning it and all of the chats end with no response 4. Their physical office, despite saying they are open 7:30AM to 4:30PM on Sundays, is closed and locked and no one is there. Do not depend on Roscoe Brown because their "repairs" last barely two week and then they will NOT respond to you in an emergency. Use literally ANYONE else.

I'm stuck between a rock and a hard place. My unit was serviced because it wasn't cooling properly…read more Tech came out and put in 3 pounds of Freon because it was low. Total cost $372. Suggested I have a test done where dye is injected to see where the leak was. Cost $150... suggested to wait a while for the dye to circulate. About 30 days later I contacted them stating that the unit was continuously running and not shutting off. Tech came out and diagnosed the evaporator coil was bad but under warranty. The cost of labor is $1.050 to replace a part under warranty. How does this make sense. Help me understand this.

We have had Stroop's come out to fix our walk-in coolers and freezers in the last few months and we…read morehave been blown away with all aspects of the service. They are professional, timely, and they produce results. You don't typically get all three these days and they are the whole package. They also follow up to make sure the work they did was complete. Thank you and keep up the good work!!

I have been using Stroop's for many years in both residential and commercial settings, and they are…read morethe best in the business in terms of response time, technical expertise and professionalism. it is extremely comforting to know that if your HVAC goes down, that once you place that call it won't be down long. Terry and his family are a credit to the industry and the brands they represent.

I was very happy that my went with Rose Air! Troy was great, as was his office staff!…read moreTroy diagnosed my system, and clearly showed me what was wrong explaining in details I could understand. The price he quoted was fair (no diagnostic fee) for repair. He offered me a new system, that was well worth the extra cost over repair. Even thought I'm selling my home, I figured a new system (not one 18 years old) would be good selling point, and I'm comfy while I'm still here. Please give them a call and tell them Jeff F. from Manchester, TN referred you. And, no i will not get anything for that; just want him to know how much I appreciate their business and the quality of product and installation.

From the owner: Rose Air specializes in service, repair, and replacement of residential and commercial heating and…read moreair conditioning systems. We service and install geothermal equipment, high efficiency gas furnaces, hybrid systems, ductless, and conventional package systems. We offer service and maintenance agreements on residential and commercial systems. We specialize in indoor air quality. Our certified technicians work hard to ensure your comfort. Rose Air is the only company in the area that offers a 2 year labor warranty on new equipment.

5 Stars for sure! Called AirMax late on a Saturday and he arrived 20 minutes later. He walked…read morethrough the problem and tested everything. He got us up and running within an hour. Dale even had the parts on hand to fix the problem. I will definitely call on him and Garrett again. Thanks for such great service!

My HVAC system died. Air Max came out and really talked to me about I wanted and what they felt was…read morebest. With my work schedule, they came out and installed the new unit on a Saturday. They also found my upstairs office was not up to building codes. They will come back, to fit my work schedule, to add more insulation and add more airflow for all my computers.

I had a scheduled time off from work for an aappointment with Mark Cox from Coolcats HVAC to…read moreservice my new home through my warranty. I was sent an text saying they would show up between 7-9am. Mark called me at 11:55am to let me know they were running behind and that they would be there in a hour. 2 hours later I was still waiting. I reached out to Mark through text and he basically said they were busy and people wait till the end of the week trying to get their systems serviced. The funny thing is that I did not setup the day or time. It was set up by Mark and I did not appreciate him telling me that I was pressuring him to do the service at the end of the week when he had scheduled the call. Seems to me that they are only interested in big jobs not service calls. Beware!!!

Mark and his crew were awesome. They made getting a new air conditioner as stress free as possible…read more Honest, trustworthy and easy to get a hold of. They came out on a Saturday to install it and were friendly, funny and very respectful of my home. Mark came out a few days later and made sure everything was installed correctly. He also gave me tips to make my unit last longer and how to keep my NES bill down. Highly recommend these guys, I won't call anyone else after working with them!

Quality came out to repair our HVAC system. Due to its age and symptoms (almost 20 years old) they…read morerecommended a replacement unit. They installed a new Trane and we couldn't be happier. Our Heat pump went out during the evening and they were there the next morning to diagnose the problem. The technicians seemed knowledgeable and were friendly. I have used several heating companies up here on the mountain and I will be going back to Quality next time we have an issue.

I have called Quality for at least the past 5-6 years. They are always quick to return calls and…read moreextremely responsive to both non-urgent and emergency matters, day or night. They are reasonable priced and I have never felt like they are pushing me to upgrade or overcharging me. In fact on a couple of occasions I expected to pay more for an after hours call and was appreciative to only get charged for a regular service call. If I could give them 10 stars, I would!

Freddy and his team are true professionals. Give him a call today, I highly recommend palmer…read moreheating and cooling!

Thank you Palmer Heating and Air. Also want to tell Sawyer thank you for coming out to repair our…read moreunit that needed several parts replace in the bad weather so we weren't without heat. You have a great employee to care for your customers. Palmer Heating & Air Thank you for your patience with our insurance company. The Leshane's