The doctor is kind and caring. We have recommended him over and over again. Thank you for…read moresupporting us with a very difficult end of life process.

I have a super anxious dog, but Dr.Kalmbach was awesome with him. He was able to give him shots…read morewith way less stress than I'm used to. He was awesome!

Deciding to get one's pet euthanized is not an easy decision. One might delay the decision because…read moreof sadness or that they might regret putting their pet to sleep. I chose this veterinary place because I wanted the least stressful death for my 19 year old dog. Going to veterinaries even if they were good was not a fun experience for any of my pets. This mobile veterinary is everything I was hoping it was. The veterinary and an assistant came in the house, made sure my dog was comfortable and proceeded with the euthanasia process. It was still really sad, but they make the best effort to make you feel at ease and your pet. I've gotten recommended this place before and the people who recommended me this place have also have great experiences with them for other services.

Chasing Tails is absolutely amazing, I am so excited to live in a place that has a mobile vet…read moreservice, especially now with Covid-19. I have a long hair Calico named Rosie, who is definitely a grade-A snooty pants. The technicians handled her so gently, gave her lots of love and even brought healthy treats to get her to cooperate. She didn't freak out at all, they were very good with her. When they were done Rosie had been weighed, vaccinated, and even had some blood drawn for testing (which came back before the appointment was over by the way!)... all in our new home. They were awesome. We have definitely found our vet here in town.

I drive an hour and a half to this Vet veterinary clinic and it's worth every amount of time I…read morespend on the road. They actually care about your pets and do not try to overcharge you for things that are not necessary. I trust them so much with my babies and they treat you like family.

They continue to exceed all my expectations. Large waiting room. Plenty of staff. Short wait times…read more An abundance of friendliness and compassion. Professional veterinarians who work well with their patients. Fair prices. Everything I look for in a vet. I drive a bit far to come here, but it's worth it!

Almost 5 years ago my barrel mare had an awful accident and almost cut half her front hoof…read morecompletely off. If it wasn't for Dr.Cohen and his dedication to caring for animals I do not think she would be alive today let alone racing. He came weekly for MONTHS, in rain, cold, heat to change her cast and make sure she healed the best she could. I wish I was able to share pictures bc last night we ran for the 1st time since her accident. I highly recommend Dr.Cohen and trust him with any and all my animals care. He is honest, trustworthy, and will always give the best care to your pet. *just figured out how to post pictures.

Dr. Cohen has been treating all my animals, big and small for years now. He's amazing. One of the…read moremost honest, brilliant, caring vets you'll ever meet. He truly cares about the best interest of each and every animals he treats. There is no one else I'd rather trust my babies with. If your looking for a great vet, look no further. Thank you Dr.Cohen for all you do for our little farm.

After years of caring for animals and navigating veterinary care in and around Austin, I had become…read moredeeply discouraged trying to find a clinic that still felt... personal. Not corporate. Not conveyor-belt medicine. Not a place where you feel rushed through one of the most vulnerable moments you can experience with a beloved pet. And then I found Dime Box Animal Clinic and Dr. Darden Hervey. Let me put this into perspective: I live in Far East Austin and gladly make the hour drive without hesitation. Yes. They are that worth it. After what we had been through with Lily--my soul dog, my best friend, my constant companion--I was emotionally exhausted and incredibly cautious about who I trusted next. Her orbital exenteration was not a small procedure, and by the time we arrived at Dime Box, I wasn't just looking for medical skill. I was looking for steadiness. Transparency. Compassion that didn't feel rehearsed. That is exactly what we found. From the moment we walked in, there was a quiet sincerity to the clinic that immediately lowered my shoulders a little. The staff was warm without being performative, attentive without creating chaos, and genuinely kind in a way that cannot be taught in corporate training videos. And Dr. Hervey? Some people are good at veterinary medicine. Some people are gifted at caring for both the animal and the human attached to them. He belongs firmly in that second category. Never once did I feel dismissed, rushed, or spoken over. After Lily's surgery, I had questions--many of them. Every single one was answered with patience and clarity. Not irritation. Not condescension. Not the subtle "we already explained this" tone pet owners unfortunately know all too well. I also want to specifically mention something that deeply stood out to me about Dr. Hervey and the way he practices medicine. He genuinely gives each patient and their family his time and attention. Not rushed, not transactional, not "let's move this along to the next appointment." When we arrived to pick Lily up after her surgery, Dr. Hervey was still speaking with another client. The vet tech came out a couple of times to apologize for the wait and let me know he was still with them. My response was immediate: absolutely no problem whatsoever. Because to me, that spoke volumes. It told me that when it's your turn with Dr. Hervey, you matter. Your questions matter. Your fears matter. Your animal matters. You are not being hurried through so someone can move on to the next dollar. I ended up making the drive home before I had the opportunity to speak with him directly. Not long after arriving home, I received a personal text from Dr. Hervey letting me know he'd heard I had questions and asking how he could help. And he answered every single one of them. That kind of follow-through, compassion, and accessibility is increasingly rare--not just in veterinary medicine, but honestly anywhere. The peace that gave me after Lily's surgery is difficult to properly put into words, but it meant everything to me. He understood that when you love an animal deeply, reassurance matters just as much as the medicine. There is a groundedness to Dr. Hervey that inspires trust. He communicates with calm confidence, explains things thoroughly, and creates the rare feeling that your pet is not simply another appointment slot in the day. And that matters more than I can properly put into words. The drive out to Dime Box feels almost restorative compared to the stress of navigating big-box veterinary systems in the city. It reminds me that there are still places where medicine is practiced with heart, where relationships still matter, and where people genuinely care about the outcomes for both pets and their owners. In a world increasingly dominated by corporate veterinary care, Dime Box Animal Clinic feels like finding something endangered and precious. Competence. Integrity. Humanity. I'm profoundly grateful we found them, and I look forward to trusting them with Lily's care for many years to come.

Dr. Hervey and his staff are extremely kind and compassionate…read more He explains your options and helps you make an informed decision about the care your animal needs. His staff is professional. I cannot recommend this clinic enough.

I had an incredible experience with VEG in south Austin during a very frightening moment. From the…read morevery first phone call, the entire team led with heart, urgency, and compassion. I had just learned my dog, Bonnie, had a massive splenic mass (later found to weigh 8.5 pounds) that could rupture at any moment, yet another emergency clinic told me surgery wouldn't be possible for weeks. When I called VEG, Dr. Lisa answered and immediately said, "Come now." That moment alone meant everything! She recognized the urgency and helped me navigate an incredibly difficult decision with empathy and clarity. She is such a kind person! Dr. Nina, who performed Bonnie's surgery, was outstanding. When I met her, I immediately felt reassured because she had such a calm confidence. This was a very high risk surgery, but I felt like we were in the best place we could be. And I was right because surgery was a success! The nurses and techs - Noemy, Kelsey, and Gina - were also amazing. They stayed in constant communication and made me feel informed, included, and genuinely cared for every step of the way. I've never experienced veterinary care like this. VEG didn't just care for my dog. They cared for me and my whole family, and I will always be grateful.

Such a caring, efficient and all-around wonderful place to care for your pet's emergencies…read more I took my Frenchie there after he ate part of a wine cork. The check in was so easy - I had called in advance and they texted me a check in link so when I got there that was all set. We were brought back immediately. The initial vet that took us in the open big room was so detailed with her part of the check in process, she even put us in a separate private room after learning my little man is reactive to other dogs. She was so kind and thorough. The final vet that saw us had such a caring energy - my little man never shook (like he normally does at the vet), and totally trusted her. She was thorough in her part of the exam and let us know all of our options. We left feeling relieved and well cared for. Not sure if this is typical, but we were really in and out - we were there maybe 30 min total (we went on a Monday a little after 9am, so not sure if that is typically a slower time?). It felt like a normal scheduled vet appointment. Even billing was awesome. I was emailed a receipt and requested an itemized one for our pet insurance and that was sent super fast. Yes, it was pricey ($190 for our visit) but emergency vets are always more expensive, so just expect that. Hopefully we do not have anymore emergency situations with our fur baby, but this is my local go-to should the need arise. Highly recommended!

Doctor was amazing and staff were polite but didn't like the manager's attitude just wasn't it…read more.. my dogs nails were cut short and some actually had dried up blood :,( besides that the cost was good, 130 something for microchip ,parvo/distemper/etc.. vaccines, and neutered WOW... just plz work on your attitude cuz it does ware off on ppl

The service was good and the prices are fair for everything that I had done for my cat. I got my…read morecat neutered here and he had a perfect recovery. The surgery was minimally invasive so he healed very quickly. I dropped him off early in the morning and he was ready to go home by 2 o'clock. I would recommend this place.

Nicest veterinarian ever. We were traveling and needed an emergency vet. He was kind and caring…read more Highly recommend Dr. Welch

Took their time, was never rushed Explained treatment and…read morewhy it was necessary. Did a biopsy, which was to allay my concerns, and had the results in just a few minutes. I really like the personal touch that I didn't feel like I got in the Houston area.

The Bastrop Vet Clinic is first class, everyone is very knowledgeable about animals, great…read morepersonalities, and always willing to go the extra mile for your fur kid or any animal you may own. I believe there prices are very fair and easy to work with you and your schedule. Thank you Bastrop Vet for taking care of my fur kids!

I am extremely disappointed with how Bastrop Veterinary Hospital handled my dog's appointment…read moretoday. My dog is a Great Dane with advanced dilated cardiomyopathy, atrial fibrillation, and congestive heart failure. He is essentially on hospice care and takes more than 30 medications a day. Because of his severe heart condition, his cardiologist has instructed that he cannot be vaccinated due to the risk to his heart. Bastrop Veterinary Hospital already knows this. My dog has been treated there before, including earlier this year when they performed tests that were ordered by his cardiologist. They have our account, his medical history, and all of this information on file. I scheduled a nail trim appointment because my dog is in pain from overgrown nails and he will not allow me to trim them at home. I explained his medical condition in the appointment notes and that he is reactive and would need to be handled carefully. Before the appointment, the clinic even called and left a voicemail reminding me to give him anxiety medication before coming in. I still had trazodone from a previous visit, so I medicated him 90 minutes before the appointment exactly as instructed. Getting him to the clinic is not easy. Car rides are extremely stressful for him because of his advanced heart disease. I specifically chose this clinic because it is close to my home and minimizes that stress. When we arrived, I told them I would wait in the car because he does not do well around other dogs. They initially agreed. However, they then brought me inside and had me wait in the lobby anyway while they prepared a room, which immediately put him into a stressful situation I had asked to avoid. When they finally took him to the back, I placed a muzzle on him and tightened it to make sure he could not get it off so that staff would be safe. They told me it would only take a moment. Six minutes later, someone came out with a clipboard and told me they could not perform the nail trim because he is not vaccinated. This was shocking and extremely frustrating. They already knew my dog's medical history. They had treated him previously without vaccinations because of his severe heart condition. They had just called me beforehand to ensure he was medicated for the visit. Yet no one bothered to mention that they would refuse treatment once I arrived. Instead, they let me go through the process of medicating a critically ill dog, putting him through the stress of a car ride, muzzling him, and waiting, only to tell me after the fact that they wouldn't help him. My dog is in pain because his nails cannot be trimmed safely at home, which is exactly why I brought him to professionals. If the clinic had simply called ahead of time and said they could not perform the service, that would have been understandable. Instead, they put a very sick dog through unnecessary stress and wasted our time. It was incredibly disappointing and frankly unacceptable.