Candy did a great job cleaning my home. She was affordable and thorough also! I highly recommend…read moretrying her out because she will not disappoint.

Great job. On time and easy to deal with. House was cleaned after renovation and was done wellread more

It's unbelievable at how many businesses fail to respond to a written message requesting, Price and…read moreAvailability within a reasonable time frame; On Monday morning, I sent out 6-7 messages to companies. And 52 hours later, I've gotten only 2 responses (both within 1 hour). Now, not only did Cassandra respond promptly (within 10 minutes), her response had a personal touch (it was enough to move her company to the top of the list; even had her price not been half of what the other company wanted). Even though one of the "Angels" was out on Personal Leave, she showed up several minutes ahead of the 09:00 scheduled appointment. :-) While I don't like to blow my own horn, being an almost 64 y.o. bachelor, and unlike many single men (and, from what I've heard from other house cleaners, many couples, too), I do a decent job on keeping my 2 br / 2 ba, 1,000 sq ft unit (half of a Duplex) pretty clean. But, I do need have a good cleaning done every so often (though, nearly 5 months went by since my last crew ghosted me (I found out, after texting to schedule a cleaning, that 1 of the crew, due to other commitments, could no longer do it. And, the 2nd member wrote, "either late Friday afternoon, or Saturday morning. Well, she never showed. evil). Now, I won't mention the price, as it may be subject to the size of the place. But, it did take her around 3 hours to do my place. But, overall, I'm very happy with her work, and highly recommend her to others in the Milledgeville area (I'm not sure how far she travels).

We asked for a "deep cleaning" and they clearly exceeded our expectations. Very nice, very…read moreprofessional and highly recommend. We've had them back and now regularly scheduled.

I had high hopes for this service after speaking to the owner. We discussed what we needed and were…read moreassured that it could be done the same day. 3 and a half hours after they scheduled a pick up with us they finally arrived and we gave them extra money because we had 3 extra bags of clothes to be washed. Mind you, during our initial conversation, we discussed prices and services and the amount of clothes to be washed. Once they picked up our clothes the drop off time changed to the next day, which wasn't a problem because of the size of our order. Our scheduled drop off time was 4pm, which came and went. At 6pm we called to check the status of our clothes and were told that they were almost done and our last load had just gone into the dryer. At 8pm we reached out again to see what was the holdup and were told that they were in traffic. Finally, at 10:25pm our clothes arrived and were less than satisfactory. Not to mention, they charged us an extra $125 for our clothes which totaled out to a whopping $300!!! For $300 you would think that our clothes would have been done exceptionally well! Well it wasn't. Our clothes still smell sour, some of them had color damage, and there was even rust on brand new under garments. I'm very dissatisfied with this service and very sad that it turned out this way. Please do better. Then you respond with lies....

From the owner: Hello! My name is Paradise and it is a pleasure to meet you. With five years of specialized…read moreexperience in cleaning Airbnb mansions in Lizella, GA, I bring a wealth of expertise to ensure your property shines. My skills extend to large homes, post-event cleanups for parties, weddings, family gatherings, and even concerts—no mess is too daunting for me. Are we pet-friendly? Absolutely! I guarantee meticulous and thorough cleaning of every nook and cranny, or there’s no charge. Your satisfaction is my top priority. My commitment to excellence is driven by an eye for detail that borders on obsessive—it's my secret to success! I look forward to the opportunity to provide you with impeccable cleaning services.

We had a 2 hour one time cleaning done and are very pleased with the results ! I'm sure we will be…read moreback. Diane and Jackie did a great job.

From the owner: Spotless Cleaning & Carpet Service, Inc. was established in April 2009. We offer residential…read morecleaning, commercial cleaning, church cleaning, industrial cleaning, carpet cleaning, VCT floor stripping and waxing, pressure washing and window cleaning. We offer our services free of charge to men, women and children battling cancer and other terminal illnesses. We service all of Middle Georgia and occasionally travel out of the area and out of state.

DOG FRIENDLY! Great communication with owner. She let me know in advance what was to be done and…read morecost. I did meet the cleaners and they were super friendly. I told them stuff can be moved around- I guess some people like their stuff to look the same. I figure if they are cleaning it, where they want to put it back is fine with me. My dark wood floors look brand new. Bathrooms look like something out of a magazine. Also folded my blankets and pillows nice. Kitchen? I have tried to get that weird stain off my oven top- electric. Looks new. Sink- sparking. Reasonable pricing. 10/10! Keeping this in my self care rotation!

Maruza reached out to me and responded very quickly when I asked about pricing and availability…read more She was very easy to communicate with throughout searching and scheduling. She and her partner arrived in the morning for a deep clean and worked very efficiently and quickly. They left a few hours later- deep clean was very involved- and the house was SPOTLESS! We were very pleased with the results and so thankful to them for their service. We have scheduled a regular cleaning every 2 weeks and I am so glad we found them. The cost of the deep clean was as advertised. I highly recommend using My Star Maid for anyone in the area looking for a Stella cleaning service.

There is likely not enough space for me to begin to list the multitude of issues I have had with…read morethis company, but here goes: 1. Several months ago one of their employees went into my master bathroom and shit. When I walked in and I found her shitting in my bathroom, the owner and I discussed it and I requested that the employee not come back to my home to clean and the owner agreed. The company respected that until December I walked out in my living room to see the same cleaner standing in my home and did not even say good morning to me. Now fast forward to January 5, they did it again. Brought the same employee to my home and when I told them that I would not be able to allow her to clean my home, but the other cleaner Alyssa is allowed to come in to clean, Alyssa told me it will just be her cleaning and she went to check in with the office manager Steve. Alyssa came back and said they will have to clean on another day because Steve said she can't do it on her own. They then proceeded to charge my card on-file and indicated that I refused access to the home which I have video recordings from my doorbell that I did not refuse access to Alyssa. They are the ones who refused to allow Alyssa to clean the home alone. 2. Very unprofessional services. They will be in the wrong and not apologize. They no showed on me back on Sept 29, and then gaslit me and said that my schedule got thrown off from vacations that I took several months prior. Up until that time, they were coming for the regular two weeks schedule, so I'm not sure how to schedule worked for several months and then suddenly did not work in Sept. They clearly messed up and had a scheduling error and instead of owning that as any professional Business would do they gaslight costimers. 3. The cleaning services was great in the beginning and then their attention to detail and level of cleaning drastically dropped. They would clean and my bathroom floors would be left completely dirty for several cleanings back to back. They were spraying and washing it down, rather than actually scrubbing it. See photos below. Several other areas of my home would be neglected from basic things like dusting the lights over my kitchen island, blinds, cleaning the backsplash behind my stove, cleaning the range hood, cleaning underneath the kickboards of the cabinet where several food crumbs would remain that my 19 month old daughter would constantly pick up. And there's so much more. 4. They scratched the outside of my new tub in my bathroom with their vacuum. 5. Please note that if you use this company, not only will you get unprofessional services, but they will have a nasty attitude that you are begging them to clean and they are doing you a favor. These are very inexperienced people trying to run a business and doing a very poor job at it. RESPONSE TO THE BUSINESS's REPLY. Using ChatGPT to reply to me is actually amusing and shows that you just don't know what you're doing. You can't even come up with an authentic response and a lack of education in your field. It truly baffles me that they will lie when I have video recordings and I am not bluffing. I just sent them proof that I have a video recordings. I did not address the employee directly. I spoke to the Action manager this morning and I said to her very calmly that I was confused because I had an agreement with the owner Kia for the individual to not return to my property. In fact, my video recording will show that the employee walked away while I was speaking to the acting manager to go back to their car and started cursing, she was the one who used profanities. As far as several site visits, management visiting and quality control, THAT IS A LIE. The owner Kia cleans my home. That's not a site visit, that was her coming every two weeks to clean and she was part of the problem. She's actually the one who did not clean my shower for 3 consecutive cleanings. If a company would lie, knowing that a customer have actual video proof....RUN! These are not the kind of people that you want cleaning your home. And I absolutely use profanity only after they left my property and charged my card today on January 5, 2026. Our long history of text messages conversations history will show that there was never prior any profanities used before that. I also downloaded and saved all video recordings from my camera anytime any discussion took place in my home regarding any issues so I have proof so keep lying and I'll show those as well. ANOTHER UPDATE: Company states that they're immediately refunded me that is a lie. Got an email indicating that I was charged and there is no email indicating that I was refunded and my bank account reflects the same. These people are DANGEROUS !! They are lying, knowing that I can disprove everything that they are saying.

Professional, responsive, and hard-working, Kia and her team were a pleasure to work with. I asked…read morefor a deep cleaning of my home and was honestly startled by how much they could accomplish in a single day at a fair price. I imagine I will be retaining their services for quite some time to come!