I was so blessed to meet this business and their staff. They are skilled, great mechanics, kind,…read moreand fair. Very much a pleasure to do business with. They saved my old truck, made it run very nicely, and fixed annoying things like the broken heater and mirror. Most importantly, they repaired the major issues with the pistons and brakes and didn't overcharge.

Job well done! Much satisfied in all aspects. Not only the requested work was done to full…read moresatisfaction, the work was completed two days ahead of initially agreed completion date. Thank you Alplex and everyone I had dealt with. What was a negative experience with the accident, finished with positive one, especially with the personal dealt with.

I have had body work on my 2018 BMW three times now by the Collision Center. I am a bit fanatical…read moreabout keeping my vehicle in top condition mechanically and cosmetically. Bob and Bill have done that each time and exceeded my expectations. They also returned my car on time and detailed. Additionally they are more than pleasant to deal with. Highly recommended.

Bob unexpectedly called me today to apologize for the level of service I received and said that he…read morewants to make it right. He explained that the rust on the rocker panel was pre-existing, which is true, and that what most likely happened is that the rust broke apart during repair, which makes sense. It's a rare quality for a business owner to humble himself as he did today, and make me feel better about my experience. Bob has honesty and integrity, and has always been a friendly guy. While my latest experience there wasn't ideal, I understand that everyone has bad days sometimes, and while it's not an excuse, Collision Center is very likely to do great work for you. Bob doesn't want anyone to leave unhappy! :)

My car was making the ugliest noise and I found myself the day before 4th of July worrying that I…read morewas not going to be able to make the 2 hour trip to pick up my boyfriend from JFK the next day. I called about four other places and no one answered. The kind folks at Capitol automotive not only answered, they were able to see me an hour later. Tin took a listen and fixed my car in no more than 10 minutes! It was a small problem that no doubt most places would've up-charged me for. He was even nice enough to put air in my tires. You truly can't beat service like this. I will be back and will recommend this spot to my family and friends! Thank you!

My AC abruptly stopped working today and I was so worried It was going to cost a fortune to fix…read more Tin took a look at my car and very shortly after knew exactly what the issue was and fixed it right there! I'm so grateful for this local shop! Support local and small businesses! You can't beat affordable, quick service with a smile!

This place is accommodating and has fair pricing. I have a broken motor mount and called the shop…read moreand left a message to get a price quote. He called me back within 2 hours and I was able to stop by the next morning. They were able to have my car ready by the time I need to drive to work. This was a last minute request and he was able to make it happen. He was friendly and straight forward on the repair. The cost for the repair and part was fair. I will definitely come back to this shop if I have any concerns with my car

Very pleasant experience. He was able to get me in right away and didn't charge me for any…read morediagnostic testing because he couldn't find anything wrong with my car! Highly recommend

My husband and I went to the car show for the New Hartford Fire Dept. , 10/5, in our classic 1969…read moreRoadrunner and it died on the way out. (fuel pump) We called AAA and they sent Torrington 4 Wheel and I have to say the service was outstanding. The driver went over and above to back it into our tricky garage. He physically ended up pushing it in the last part of the way. I wish I remembered his name. He was very careful as you can imagine we've had this car since it was new and it means a lot to us.,

These guys are the BEST. They are affiliated with AAA and always come to my rescue super fast even…read moreif im a little ways away... usually because I lock my keys in my car, which always leaves me with anxiety. But knowing they are ALWAYS available for road calls puts my mind at ease. They are kind, quick, and professional.

Mike did an amazing job on my BMW. My car was peppered with over 80 acorn dents, all over the hood,…read moreroof and trunk. I generally don't trust my Bimmer with just anyone. After finding out about other local company's inability to do Paintless Dent Removal in their own shops, and that they'd have to job it out to someone else, I quickly called Mike, knowing he did everything on-site. The process only took 4 days total, and he delivered the car back in near-new condition. Not a noticeable dent, no pulled paint, not a single acorn dent was noticeable. He was thorough, clean, meticulous, very detailed orientated. The leather seats were covered in blankets while he did the work, and he went above and beyond the quote by removing extra dings and buffed them out, then on top of that he buffed and shined the whole car. I highly recommend Mike and his crew for any vehicle. To be honest, I liked the guy the minute I met him, and you will too.

On time & my truck looks amazing! Mike certainly knows what he's doing!! My truck had a creased…read morerear quarter panel & ripples.. Mike made it look like it never even happend! I definitely recommend & will use again!

Today being May 28th of 2026 I brought my 2006 Dodge Dakota pickup truck into the garage I dealt…read morewith Tom the owner at the counter he was very professional had a great knowledge of the automotive industry even had a great sidekick his dog they brought my truck in they gave it a once over they confirmed what I already knew and the suspicions wrong with the vehicle they didn't try to con me into any any side job or any work that wasn't needed I appreciate their honesty their loyalty and they have a future customer in me and I can say honestly I'm one hard person to satisfy and the performance the professionalism that they displayed has got me giving them five stars excellent service

Tom is super nice and helpful. They are proactive and fairly priced. They are now our goto for all…read morefour of our cars!

Just had my emissions test here. Wow. Super fast! Adam was very friendly and informative…read more Highly recommend!

Arrived here for an emissions test after stopping at two other shops much closer to me - either…read more"the machine was down" or the "emissions guy was out." It was close to 4pm on a weekday, so I worried whether there was enough time. Instead, Adam got me in and out quickly. I'll bring all our family cars here from now on.