I've had a good experience with Buffalo physical therapy rehab in Orchard Park . Everyone there is…read morevery helpful and do their best to have you work through your issues . I worked mostly with John , and he was excellent and addressing my problems and helping me get back to where I wanted to be . He likes his job ,listens to your concerns, and works diligently to get you to where you should be . I strongly recommend this place

I've had arthritis related shoulder pain for several years…read more Two of the well known local providers recommended replacements of both shoulder joints. Recovery from these surgeries requires considerable time. No other options were offered. One visit with the person I now call " Dr.Dan - the Miracle Man" resulted in considerable improvement so that I would not remotely consider surgery. Even if you have been to other Therapy places I strongly suggest you have a consultation before undergoing surgery.. I'm really glad I did.

Dr Corrine excellent I get Botox injections. She is fast effective highly recommend her. Staff is…read moreexcellent and friendly.

Yesterday I had a follow-up checkup, and I unfortunately left after waiting for 1 hour 1/2. I was…read morebrought back after about 40 minutes. When it became 1 hour, I went up to the front desk and asked if she knew what was going on with Stacy. The receptionist said, "Oh, she likes taking extra time with her patients" got up from her chair and came back and said she shouldn't be much longer. I went back to my room and waited. The girl that took me to my room came and said "I know this is horrible, but Stacy is right across the hall, and you are next. I am going to knock on the door again too" It is now going on 1hr 15 minutes. About 5-10 minutes later, Stacy came out of the room and disappeared. Didn't come across the hallway and say anything, just disappeared. Still gave her about 5 minutes, but nope, no Stacy. Even if I had waited, I probably would have gotten some type of attitude from her, like I have before. The one time she even stopped me from talking so she could get to her next patient because he had been waiting 20 minutes "well what about me, I was waiting a hour? I said. Finally decided this is enough and got up and went to front desk to find out about my co-pay. While I was at the desk, the one girl (the one who put me in the room), asked if I was leaving because Stacy was available now. I told her absolutely yes that I was leaving. 1 1/2 hours is unacceptable, at least to me, especially if there is no communication or emergency going on. Maybe give longer appointment times, so this doesn't keep happening. Something needs to be figured out, because this is unacceptable. I do want to thank Drs. Cicchetti for the wonderful care that they both gave me while there. Funny how with both of them, they spent extra time with me, and I wasn't waiting very long. I also want to thank the receptionists, who were always courteous and professional.

The receptionists was very friendly and patient when I had to fillout paperwork for her. The…read morephysical therapist was very professional, caring and knowledgeable. He made sure I understood the type of my injury.

I can now move my neck in every direction thanks to Sammy and his staff! Jamie, Lindsey and Jake…read morehave treated me consistently in a professional and caring manner.

Definitely recommend this place for anyone who needs physical therapy!…read more We were connected to this place through Millard Fillmore Hospital, and were scheduled with Mike. The receptionists at the desk are friendly and helpful. Make sure you come 30 minutes early for your first visit to fill in paperwork. All the PTs here seem to know what they're doing and are very pleasant. Mike's helped us out a lot and is extremely knowledgable and patient. Definitely recommend!

I have been using physical therapy for years. This was my best results. They took great care of me…read moreand they were focused on me.

potential fraud...... i was gaslit by the physical therapist. no matter what order i did the…read moreexercises in, or the time of day, or the amount i did the routine, they did not work. they were not the right level of intensity for my injury. the therapist told me i must be "choosing bad chairs" or "not doing the exercises right" she was rude and fat.

From the owner: Our therapist provides you with a structured, progressive exercise program to reduce injuries with…read morea combination of warm-up routines, stretching and movement techniques. This will allow you to participate in the types of activities, you enjoy, without the risk of pain and injury.

I had a shooting pain down my right arm and the physical therapist I had seen in the past had a 6…read moreweek wait for an appointment. I called Phoenix and was able to get an appointment the same week. My therapist, Justin, quickly figured out that the issue stemmed from an issue in my neck and developed a hands-on treatment plan. I've been going for about 6 weeks and the pain went from excruciating to almost non-existent. I'm incredibly grateful for the work that they've done and have already sung their praises to two colleagues who are also hurting. Additionally, they are very easy to get in touch with and schedule and the office is cheery and the front office staff is knowledgeable and kind.

Phoenix has been the best PT I've ever experienced. The quality of time the Therapists spend with…read morepatients is excellent! I would not go anywhere else after coming here. I highly recommend!!

ive been going to Northtown physical Therapy for about 3 months now. The work they have been doing…read moreon me has been awesome. I am learning how to walk again. I have Guillain Barret Syndrom,which pretty much wipes out your bodys electrical system. and is rare to contract. And only happens in one in 500,00 people. They knew how to work with it. and my abilitys to walk again are slowly coming back. Cudos to their staff, i was using home P.T, it was working, but the folks at NT PT have done a great job with me. will highly recommend them if you have an injury, or other issues.

on August 25, 2025 at 2:30 in the afternoon I called to make an appointment for physical therapy…read morefor the first time. Dr. Luzi from Excelsior had recommend it. I spoke to someone on the phone, a polite young lady and gave her my name and phone number date of birth. Then she switched me to a receptionist immediately put me on.. all good no problem that's normal however, when the receptionist came back on the phone, I had explained to her that it was a no fault case and that over the last several months I've had to repeat the claim number 1 million times lol, just making conversation and she hung up on me mid sentence? than half a she became very angry and disconnected the call.. I feel like if you're in the medical field working with the public, especially in therapy where people are obviously dealing with an injury you should be a little more patient than that and maybe let people finish or sentence? It might be time for this receptionist to retire. I will never go there.

My 91 year old mother just completed a rehab stay at Harris Hill after a fall. She and I were both…read morevery happy with the facility. The vast majority of the staff were absolutely wonderful - and there seemed to be plenty of people to take care of the residents. My mother also felt that the quality of the rehab was quite good. The only thing she complained about was the quality of the food. It seemed to be hit or miss. Some meals were decent, some were not so great. So I knocked off 1 star for that. But overall, if the need ever arises we wouldn't hesitate to go back there.

Absolutely horrendous. Couldn't keep her meds on schedule. Left her in piss and shit for hours…read more Got a uti. Food always cold. That's with family there everyday. Horrible. Would not recommend to anyone who loves their family member...