I've had a good experience with Buffalo physical therapy rehab in Orchard Park . Everyone there is…read morevery helpful and do their best to have you work through your issues . I worked mostly with John , and he was excellent and addressing my problems and helping me get back to where I wanted to be . He likes his job ,listens to your concerns, and works diligently to get you to where you should be . I strongly recommend this place

I've had arthritis related shoulder pain for several years…read more Two of the well known local providers recommended replacements of both shoulder joints. Recovery from these surgeries requires considerable time. No other options were offered. One visit with the person I now call " Dr.Dan - the Miracle Man" resulted in considerable improvement so that I would not remotely consider surgery. Even if you have been to other Therapy places I strongly suggest you have a consultation before undergoing surgery.. I'm really glad I did.

My overall experience at Bufalo Spine has been great. The customer service at the front desk is…read morefriendly and helpful. Olivia Michaels PA has guided me through the process of getting relief of severe back pain. Always prompt with each appointment and addresses any concerns that I have. The surgery that Dr. Michael Cicchetti did on my spine relieved the severe pain that I had. Thanks to him and the staff for the good results. Vergie O

Dr Corrine excellent I get Botox injections. She is fast effective highly recommend her. Staff is…read moreexcellent and friendly.

The receptionists was very friendly and patient when I had to fillout paperwork for her. The…read morephysical therapist was very professional, caring and knowledgeable. He made sure I understood the type of my injury.

I can now move my neck in every direction thanks to Sammy and his staff! Jamie, Lindsey and Jake…read morehave treated me consistently in a professional and caring manner.

Definitely recommend this place for anyone who needs physical therapy!…read more We were connected to this place through Millard Fillmore Hospital, and were scheduled with Mike. The receptionists at the desk are friendly and helpful. Make sure you come 30 minutes early for your first visit to fill in paperwork. All the PTs here seem to know what they're doing and are very pleasant. Mike's helped us out a lot and is extremely knowledgable and patient. Definitely recommend!

I have been using physical therapy for years. This was my best results. They took great care of me…read moreand they were focused on me.

potential fraud...... i was gaslit by the physical therapist. no matter what order i did the…read moreexercises in, or the time of day, or the amount i did the routine, they did not work. they were not the right level of intensity for my injury. the therapist told me i must be "choosing bad chairs" or "not doing the exercises right" she was rude and fat.

From the owner: Our therapist provides you with a structured, progressive exercise program to reduce injuries with…read morea combination of warm-up routines, stretching and movement techniques. This will allow you to participate in the types of activities, you enjoy, without the risk of pain and injury.

I had a shooting pain down my right arm and the physical therapist I had seen in the past had a 6…read moreweek wait for an appointment. I called Phoenix and was able to get an appointment the same week. My therapist, Justin, quickly figured out that the issue stemmed from an issue in my neck and developed a hands-on treatment plan. I've been going for about 6 weeks and the pain went from excruciating to almost non-existent. I'm incredibly grateful for the work that they've done and have already sung their praises to two colleagues who are also hurting. Additionally, they are very easy to get in touch with and schedule and the office is cheery and the front office staff is knowledgeable and kind.

Phoenix has been the best PT I've ever experienced. The quality of time the Therapists spend with…read morepatients is excellent! I would not go anywhere else after coming here. I highly recommend!!

ive been going to Northtown physical Therapy for about 3 months now. The work they have been doing…read moreon me has been awesome. I am learning how to walk again. I have Guillain Barret Syndrom,which pretty much wipes out your bodys electrical system. and is rare to contract. And only happens in one in 500,00 people. They knew how to work with it. and my abilitys to walk again are slowly coming back. Cudos to their staff, i was using home P.T, it was working, but the folks at NT PT have done a great job with me. will highly recommend them if you have an injury, or other issues.

on August 25, 2025 at 2:30 in the afternoon I called to make an appointment for physical therapy…read morefor the first time. Dr. Luzi from Excelsior had recommend it. I spoke to someone on the phone, a polite young lady and gave her my name and phone number date of birth. Then she switched me to a receptionist immediately put me on.. all good no problem that's normal however, when the receptionist came back on the phone, I had explained to her that it was a no fault case and that over the last several months I've had to repeat the claim number 1 million times lol, just making conversation and she hung up on me mid sentence? than half a she became very angry and disconnected the call.. I feel like if you're in the medical field working with the public, especially in therapy where people are obviously dealing with an injury you should be a little more patient than that and maybe let people finish or sentence? It might be time for this receptionist to retire. I will never go there.

My 91 year old mother just completed a rehab stay at Harris Hill after a fall. She and I were both…read morevery happy with the facility. The vast majority of the staff were absolutely wonderful - and there seemed to be plenty of people to take care of the residents. My mother also felt that the quality of the rehab was quite good. The only thing she complained about was the quality of the food. It seemed to be hit or miss. Some meals were decent, some were not so great. So I knocked off 1 star for that. But overall, if the need ever arises we wouldn't hesitate to go back there.

Oh, where to begin with regard to this "nursing facility?"…read more I'll preface my review by saying that I wouldn't send a cockroach to stay here...although given the cleanliness of the place I'm sure more than a few have taken up residence, and more than likely permanent placement. My dad was here for approximately three weeks for "rehab" after having major surgery. The only reason he went here was because they were the only facility in the surrounding area that had a bed open. I remember the place being called "Harris Hellhole" by people who worked there back in the day, but I figured maybe things had changed since then. Well, how very wrong I was. We had issues with his "care" (term used loosely) from day one. Rude, unprofessional and downright incompetent staff. Inconsistent therapy schedules. Absolutely FILTHY rooms. Insane response times to call buttons. No one answering the front desk phone after like 5 PM. Not being washed enough. Being left to fester in his own waste for 30-45 minutes at a time, and staff getting nasty when asked to help him. Food that was often lukewarm at best. A bed that only functioned properly half the time. Being told to "stop using your call button so much old man." Oh, and I wouldn't be exaggerating to say that they damn near killed him twice. I won't elaborate on that here. All of this taken together set his rehab back significantly. This is all to say nothing of the overpowering stench of urine and feces from the moment you walk in. (It's either that or the rotting flesh of corpses stacked ten feet high somewhere.) I get that it's a nursing home and not a mansion, but come on now. It needs a good deep cleaning at least once a week! Not to mention the many residents you can hear crying "hello, please help me!" from their rooms, with no response from staff, or the ones roaming the halls being ignored as well. You're practically begging for a lawsuit, much like that squalid craphole called Comprehensive Rehab in Williamsville is facing. That place needed to be condemned YEARS ago and every employee within it thrown in jail. HH should face the same fate with the exception of maybe a handful of staff being spared the criminal charges; namely the social worker whose first name starts with an L. If by chance you're reading this, get out of there. You can apply your great people skills and do so much good elsewhere. Perhaps in the VA Healthcare System. People, for the love of all things sacred, do NOT send your loved ones here. They just might die from the lack of proper care. My dad is on his way to a better place as of next week, but because of the neglect at HH he has been in the hospital since Monday. If God forbid you DO have someone here, get them out of you can. If that's not an option, monitor their time there VERY closely. Use your eyes and ears, document EVERY incident and report it to the NYS Department of Health and Ombudsman's office. Now, this is the part where I will get a canned response (probably AI) saying to contact the administrator with my concerns, or that my concerns have been passed on. Yeah, that ship has sailed and sunk. This person supposedly turned one of the Absolut Care locations around, but at HH they are as useless as basketball cleats. Myself and others in the family did just that, and nothing changed. Classic case of "we investigated ourselves and cleared ourselves of any wrongdoing." The aforementioned social worker was the only one who really helped in any way, but even they could only do so much. Oh, and don't be fooled by their cute little pictures on social media showing the residents playing bingo, interacting with therapy dogs and looking all smiles. The truth is something far more sinister, . They have a "five star" image to uphold, collateral damage be damned. Bottom line: Don't. Just don't.