Although I found that the care I received here to be acceptable, their billing is predatory and…read moreunderhanded. They increased their charges from $47.21 in September, to $74.50 in the beginning of November, to $81.61 in the middle of November without notifying me that this was happening. In addition, they charged the same co-pay each time I went so I was accumulating a balance for the entire time I was going, only to get billed in January. For me this isn't a problem but I imagine it might be for others, so make sure you question them on what they are actually charging before agreeing to go here. I will not return here if physical therapy becomes a necessity in the future.

Knowledgeable and welcoming. Friendly staff and therapist was very patient and supportive. Would…read morehighly recommend. My therapist: Dr. Jonathan DiPasquale, PT, DPT

Update: about 8 weeks post-surgery I began working out with a personal trainer (at a gym, not at…read moreBRG) to safely gain my strength back. That trainer just so happened to have have worked at a different location of BRG, and this trainer left that field because "They have like 10 or 12 back exercises and pretend to make you a custom program of 5 or 6 of 'em but really they're randomly picking them." If that was enough to cause a whole career change, I am a bit disappointed with the 'custom' program that had been developed for me. With that being said: Jodi was still awesome and while the physical therapy couldn't reverse something that needed surgery I guess I'd still recommend them.

Good therapists. Appointments are often way too short. I really got tired of the lack of…read moreinteraction with therapist and patient and the high copay every visit. Didn't feel like there was really a dedication to the client.

If you are in need of physical therapy, please trust me KENTON PHYSICAL THERAPY IS THE VERY BEST!!…read moreIncredible team, everyone is fantastic. One on one hands on with GUIDED exercises was a game changer. I have been through 3 surgeries 3 other PT recovery places was a joke. One visit given an exercise card on my own EVERY TIME!! Kenton really cares. The very best in Western new york

Everyone at Ken-Ton Physical Therapy is part of a caring and talented team of physical therapists…read moreand assistants who, when I have needed them for a variety of aches ad pains over 30+ years, have been great collaborators in my care, especially this past year. I'm grateful for their attentiveness. Great front office staff make everything easy. Highly recommend!

I had the pleasure of choosing Wheatfield Physical Therapy after my total knee replacement. Dan,…read morethe physical therapist, is a very kind, compassionate professional. He is experienced and knowledgeable in his field, and takes time with each patient to answer all questions and concerns. I had a positive experience rehabbing my knee. The office location is very convenient and parking is always accessible, compared to going to a physical rehab center at a hospital. I highly recommend this gem right on Niagara falls Boulevard. Linda T.

image I had a total knee replacement late October and chose to go to Trilogy for physical…read moretherapy...what a god send this place is. Dylan Stannard was my therapist and what a great job he did, people that were there that had the same surgery couldn't believe how fast I responded to therapy. I credit that to Dylan. Dylan not only is a great therapist but a super nice guy. Now I want to say just how friendly each and everyone that works there is, it starts with Christa at the front desk, I also briefly worked with therapists Rebecca and Josette and I can say 2 wonderful ladies. Nicki is the exercise physiologist, again another sweetheart. I guess what I'm saying is you aren't just another name...you become like family. I was released from PT after 5 weeks, my wife and I joined the gym at Trilogy because of the entire staff and friendliness of the people who belong to the gym. Come the end of January I will be having another full knee replacement on my other knee and as you might guess I will be going to Trilogy and Dylan at the Sheridan Drive location for my PT.

I've just completed almost 6 months of PT for a ruptured quadriceps with Dylan Stannard…read more From day one Dylan has listened to my issues and goals and designed workouts to improve my areas of need. He has gone out of his way, on his own time, to research specific exercises to improve my condition. Dylan and the entire staff at Trilogy have treated me in a friendly, caring manner. I couldn't have had a better experience.

So I had a very simple slip that caused a very major broken leg the day before I was flying out for…read morevacation. Well it's just been that kind of year. I was admitted to ECMC and my surgeon was Dr Mutty. It was a Saturday and I wasn't going to have it repaired till Monday. Monday came quickly and I was taken for repairs after meeting with Dr Mutty again. He explained that there would be two plates needed one on each side of the leg and all that went with that signed my leg and I would see him on the other side. The surgery went well and indeed he came to check on me and explained everything that had transpired and I had post op appointments to see him in about 3 weeks back at ECMC. Every detail of my care and needs was set up before I was released. About four weeks later I saw him again and had the hard cast removed and and the staples and stitches removed. And tape put across the surgical sites. Then I was fitted with a boot and given instructions about not putting any weight on it and another follow up appointment. I had home physical therapy as well. By my appointment in November I was free of the boot and had crutches and compression socks. Each and every appointment the staff at Dr Mutty's office were absolutely wonderful. They were friendly and helpful. In his office and in X-ray. Dr Mutty was comforting when I thought I would never be able to walk normally again and reassured me that I was on track in my healing and he was absolutely correct. Now I'm almost embarrassed to say that I've been through this before on my other leg about 9 years ago. It wasn't as bad a break but I felt very comfortable using UB Orthopaedics again because I knew they did good work. They have their own Physical Therapy departments. One is in ECMC and one is on Harlem rd in the high office building across the road from Chucky Cheese. I would highly recommend them if you break a bone and the ambulance driver asks you which hospital you want to go to. ECMC and UB Orthopaedics surgeons.

The MD's I've seen are very professional & extraordinarily competent. Nothing but high praise for…read morethose folks I have knee issues from past injuries and was a candidate for total knee replacement (TKR). I went to UBMD Orthopedics Physical Therapy at the Maplemere location to see if I could strengthen the knee to prep for or possibly delay TKR surgery. The UBMD PT department is where I faced issues. At that time, it was difficult to walk stairs or even 50 yards. The young PT I was assigned plugged me into a "one size fits all" rehab program. It did not help that my PhD therapist was impersonal, distracted & inattentive, and his subordinates did most of my therapy that he designed. The exercise program I was given made my pain much worse, decreased my mobility and was generally detrimental even after 6 months of dedicated effort on my part. I was getting discouraged. My knee got so painful from the assigned UBMD PT, I developed fluid in the knee joint and required multiple cortisone shots. Out of necessity, I ditched about 2/3 of the exercises I was given and all of the weighted exercises from UBMD PT and pivoted to body weight squats, knee stretching, yoga, walking & banded leg work. I borrowed from my boxing and martial arts experience from many decades ago emphasizing rotational knee movements, feints, front to back and side to side stepping. My knee slowly responded to my own custom designed PT treatment, and today I can walk stairs without issue, walk a mile, have minimal to no knee pain, no fluid on the knee and have not required any cortisone shots since early in 2025 which was from the UBMD PT exercises. I also don't require TKR at this time. Another UBMD PT issue is their glacial response time to calls for appointments - 2 weeks plus in my experience. The final issue at the new UBMD ortho office on Maplemere is the parking lot design - it's a miserable set up. The long, wide grassy "berms" installed in the parking lot present a dangerous maze to ortho patients who can have issues just navigating flat pavement. UBMD ortho should add flat "walk throughs" in those berms.

Hands on care- professional and kind- BEST PLACE IN NY state…read more Provides relief within the first few sessions PHOENIX PHYSICAL THERAPY IS AWESOME!!!!

I had a shooting pain down my right arm and the physical therapist I had seen in the past had a 6…read moreweek wait for an appointment. I called Phoenix and was able to get an appointment the same week. My therapist, Justin, quickly figured out that the issue stemmed from an issue in my neck and developed a hands-on treatment plan. I've been going for about 6 weeks and the pain went from excruciating to almost non-existent. I'm incredibly grateful for the work that they've done and have already sung their praises to two colleagues who are also hurting. Additionally, they are very easy to get in touch with and schedule and the office is cheery and the front office staff is knowledgeable and kind.

I attended Buffalo Rehab Group when I underwent knee surgery. I had a bucket handle tear of the…read moremeniscus and I also flipped it upside down. As you can imagine, with me only being 22 at the time it was the scariest thing I had ever experienced. I was worried I would never get back to my normal. My therapist, Chris was very accommodating and supporting my entire journey back to wellness! He assured me that we would set goals and expectations based on where I was and where I wanted to be. They worked with my schedule whether I needed to be there first thing in the morning or late in the day. When I missed an appointment, they would call and hold me accountable! I loved feeling like my progress was just as important to me as it was to him. I would not choose another facility let alone another therapist! I plan on going back in since it's been about two years and I am now experiencing some popping when rotating my knee. I will update my review after my next journey!

I have been going to Buffalo Rehab Hertel Location for my knee rehab.When I started 4 weeks ago I…read morecould not bend my knee. I now have my mobility back. Garnet and his staff at the hertel office have done rehabilitation on my back and my shoulder after surgery. Ihave had great results with all of my rehabs. The knolwlege and expertise are second to no one.I would recommend Garnet and all of his staff at the Buffalo Rehab hertel office to all of my friends and family. Bernie Perillo

I have been receiving PT at Elite for one month now and I am completely satisfied with my progress…read more Everything about the place is great but especially my therapist, Ryan. He is awesome!! The intensity and frequency of my pain has gone down considerably. Ryan has been very informative and always explains things in a way I can understand. I would recommend him to anyone.

I worked with Joe in the past. He is a great provider and very knowledgeable in his field. One of…read morethe other providers who works with him (Ryan) cancel an appointment for a 10 minutes late arrival. I went to the location of their old office, arrived on time. But I arrived at the new location 10 minutes late. I wasn't told of the change in address. And because of that had my appointment canceled. I took time off of work to accommodate the early morning appointment. They could have still saw me but refused. Very disappointed with the level of service and the poor communication. I won't be using there services again.